ai-kefu-admin/tests/test_dual_ask_static.py

"""双要话术静态锚(spec 2026-11-02-jiancai-dual-contact-ask §5.3)。

首次索要联系方式 = WhatsApp+邮箱一起要(双要);已留资后的确认/收尾话术
渠道中性(邮箱-only 客户不再听到"发到你 WhatsApp")。wall.json 侧锚在
本文件前半,system.md/company_facts.md 侧锚在后半(Task 2 追加)。
"""
import json
from pathlib import Path

SEED = Path(__file__).resolve().parents[1] / "seed_profiles" / "jiancai"


def _wall() -> dict:
    return json.loads((SEED / "wall.json").read_text(encoding="utf-8"))


# ---- wall 侧 ----

def test_deflections_dual_ask_all_languages():
    w = _wall()
    assert any("and email" in s for s in w["deflections"]["en"])
    assert any("和邮箱" in s for s in w["deflections"]["zh"])
    assert any("y tu correo" in s for s in w["deflections"]["es"])


def test_pivots_dual_ask_all_languages():
    w = _wall()
    assert "and email" in w["pivots"]["en"][0]
    assert "和邮箱" in w["pivots"]["zh"][0]
    assert "y tu correo" in w["pivots"]["es"][0]


def test_post_contact_templates_channel_neutral():
    """已留资确认/收尾模板不含渠道词(三语逐一钉死,防只用 en 子串漏检)。"""
    w = _wall()
    for group in ("deflections_contact", "pivots_contact"):
        for lang, items in w[group].items():
            for s in items:
                assert "whatsapp" not in s.lower(), (group, lang, s)
    assert "whatsapp" not in w["no_contact"]["already"].lower()


def test_app_reverse_ask_dual_and_synced():
    """App 反向留资句双要,且 no_contact.app = contact_ask.app 逐字句同源。"""
    w = _wall()
    app = w["no_contact"]["app"]
    assert "and email" in app
    assert app in w["reminders"]["contact_ask"]["app"]


# ---- system.md / company_facts.md 侧 ----

def _md(name: str) -> str:
    return (SEED / "prompts" / name).read_text(encoding="utf-8")


def test_system_md_dual_ask_principle_and_pool():
    src = _md("system.md")
    assert "双渠道一次要齐" in src
    assert "WhatsApp and email" in src          # en 话术池
    assert "WhatsApp和邮箱" in src              # zh 话术池
    # 邮箱轻补两条逐字句原文存活(与引擎 email_light 模板逐字一致)
    assert ("Got it! And an email address would help too — our manager "
            "will send the formal quotation PDF there.") in src
    assert "收到！邮箱也留一个呗？客户经理把正式报价单 PDF 发你邮箱。" in src


def test_app_reverse_ask_line_matches_wall():
    w = _wall()
    assert w["no_contact"]["app"] in _md("system.md")   # L214 与 wall 一字不差


def test_company_facts_dual_ask():
    assert "WhatsApp 和邮箱" in _md("company_facts.md")


def test_deflections_no_either_or_wording():
    """负向锚: 首次索要池不得回退二选一措辞(en "or email"/zh "或邮箱"/es "o correo")。

    作用域仅限 deflections(首问池):通用化补句子句合法存在于 reminders 与
    system.md("号码或邮箱"/"number or email" 等),若把负向锚扩到那里会误伤——
    别"修正"子串也别扩作用域。"""
    w = _wall()
    for s in w["deflections"]["en"]:
        assert " or email" not in s
    for s in w["deflections"]["zh"]:
        assert "或邮箱" not in s
    for s in w["deflections"]["es"]:
        assert "o correo" not in s.lower()