chore: 从汽车AI客服项目拷贝骨架并清理(blog页/redis)

Co-Authored-By: Claude Code <noreply@anthropic.com>

.env.example

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+# AI模型配置
+AI_PROVIDER=glm
+ZHIPU_API_KEY=your_zhipu_api_key_here
+AI_MODEL=glm-4-flash
+# 请求地址: 留空=用SDK默认(标准套餐); coding套餐用 https://open.bigmodel.cn/api/coding/paas/v4
+ZHIPU_BASE_URL=https://open.bigmodel.cn/api/coding/paas/v4
+
+# 数据库
+DATABASE_URL=sqlite+aiosqlite:///./data/cc_ai_kefu.db
+
+# 邮件推送
+SMTP_HOST=smtp.example.com
+SMTP_PORT=465
+SMTP_USER=your_email@example.com
+SMTP_PASS=your_email_password
+NOTIFY_EMAIL=notify@example.com
+
+# 询盘推送 UniService
+PUSH_ENABLED=false
+PUSH_API_URL=https://uniservice.server.hnxinyouhe.com/open/v1/inquiry/push
+PUSH_API_KEY=your_uniservice_api_key_here
+PUSH_EXTERNAL_KEY_PREFIX=ai-kefu
+
+# 应用配置
+APP_HOST=0.0.0.0
+APP_PORT=8016
+APP_DEBUG=true