feat: 出站补全渲染——首封e164+标注/主题行/推送派生/canon双保险/面板尾注
Co-Authored-By: Claude Code <noreply@anthropic.com>
This commit is contained in:
@@ -6,6 +6,7 @@ from email.mime.text import MIMEText
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import aiosmtplib
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from app.config import settings
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from app.services.cc_completion import cc_state_for, outbound_e164, outbound_number
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logger = logging.getLogger(__name__)
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@@ -33,6 +34,29 @@ def _contact_rows(contacts: dict) -> str:
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)
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def _cc_views(contacts: dict, cc_info: dict | None) -> tuple[dict, dict]:
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"""Task 6(spec §5)出站双视图:_cc 感知的正文/主题两套联系方式值。
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正文视图(body):phone/whatsapp 有态 → e164 + 按 confirmed 标注;
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无 e164 → 裸号 +(缺国家区号);canon 不匹配的残留态在 cc_state_for
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内判 None 回退原文。主题视图(subj):同状态一律纯 e164 无标注
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(主题拥挤)。其余渠道(email/wechat)原样。
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"""
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body: dict = {}
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subj: dict = {}
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for k, v in (contacts or {}).items():
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if not v:
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continue
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if k in ("phone", "whatsapp"):
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state = cc_state_for(cc_info, k, str(v))
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body[k] = outbound_number(str(v), state)
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subj[k] = outbound_e164(str(v), state)
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else:
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body[k] = str(v)
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subj[k] = str(v)
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return body, subj
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async def _send(msg: MIMEMultipart) -> bool:
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if not all([settings.SMTP_HOST, settings.SMTP_USER, settings.NOTIFY_EMAIL]):
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logger.warning("SMTP not configured, skipping email")
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@@ -56,16 +80,19 @@ async def send_lead_email(
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reasoning: str,
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conversation_messages: list[dict],
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intent_level: str = "",
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cc_info: dict | None = None,
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) -> bool:
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"""cc_info = raw_info["_cc"](Task 6, spec §5):正文联系方式行渲染
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补全号+标注、主题行号码用 e164 无标注;缺省(无 _cc/显式 + 号)行为不变。"""
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tag = TAG_LABELS.get(intent_level, "未评估")
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contacts = dict(contact_info or {})
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contacts, subj_contacts = _cc_views(contact_info, cc_info)
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country = (customer_profile or {}).get("目标国家", "")
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if not country:
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country = (customer_profile or {}).get("target_country", "未知")
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msg = MIMEMultipart("alternative")
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contact_parts = [
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f"{CONTACT_LABELS.get(k, k)}: {_flat(v)}" for k, v in contacts.items() if v
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f"{CONTACT_LABELS.get(k, k)}: {_flat(v)}" for k, v in subj_contacts.items()
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]
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subject = f"[新询盘·{tag}] {_flat(country)}"
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if contact_parts:
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@@ -101,10 +128,13 @@ async def send_lead_email(
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return await _send(msg)
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async def send_returning_lead_email(contact_info: dict) -> bool:
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"""D5: 24h 内同联系方式再访,只发一行轻提醒。"""
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async def send_returning_lead_email(
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contact_info: dict, cc_info: dict | None = None,
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) -> bool:
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"""D5: 24h 内同联系方式再访,只发一行轻提醒。主题行号码走 e164(Task 6)。"""
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_body, subj_contacts = _cc_views(contact_info, cc_info)
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contact_parts = [
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f"{CONTACT_LABELS.get(k, k)}: {_flat(v)}" for k, v in (contact_info or {}).items() if v
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f"{CONTACT_LABELS.get(k, k)}: {_flat(v)}" for k, v in subj_contacts.items()
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]
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msg = MIMEMultipart("alternative")
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msg["Subject"] = f"[线索回访] {' | '.join(contact_parts) or '已知客户'}再次来访"
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@@ -116,14 +146,18 @@ async def send_returning_lead_email(contact_info: dict) -> bool:
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return await _send(msg)
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async def send_correction_email(contact_info: dict, count: int = 1) -> bool:
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"""D4: 联系方式变化(改号/新增/无提示换值)后的轻量更正邮件,每会话上限3封。"""
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async def send_correction_email(
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contact_info: dict, count: int = 1, cc_info: dict | None = None,
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) -> bool:
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"""D4: 联系方式变化(改号/新增/无提示换值)后的轻量更正邮件,每会话上限3封。
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正文联系方式行渲染补全号+标注(Task 6, spec §5 更正路径)。"""
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body_contacts, _subj = _cc_views(contact_info, cc_info)
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msg = MIMEMultipart("alternative")
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msg["Subject"] = f"[询盘·更正{count}] 客户联系方式已更新(以本封为准)"
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msg["From"] = f"【HESUPIPE】 <{settings.SMTP_USER}>"
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msg["To"] = settings.NOTIFY_EMAIL
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msg.attach(MIMEText(
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f"<html><body><p>这是本会话第 {count} 次更正(上限 3 次),请以本封为准:</p>"
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f"<table>{_contact_rows(contact_info)}</table>"
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f"<table>{_contact_rows(body_contacts)}</table>"
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f"</body></html>", "html", "utf-8"))
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return await _send(msg)
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