Merge branch 'develop'
This commit is contained in:
浅念
@@ -0,0 +1,687 @@
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<template>
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<div class="page-content">
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<div v-if="!isMobile">
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<ElRow>
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<!-- <ElCol :xs="24" :sm="12" :lg="6">
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<ElInput placeholder="工单编号"></ElInput>
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</ElCol> -->
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<div style="width: 12px"></div>
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<ElCol :xs="24" :sm="12" :lg="6" class="el-col2">
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<!-- <ElButton v-ripple>搜索</ElButton> -->
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<ElButton v-if="hasAuth('work_order_self@add')" @click="showDialog('add')" v-ripple>新增</ElButton>
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</ElCol>
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</ElRow>
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<ArtTable ref="tableRef" row-key="id" :loading="loading" :data="tableData" :currentPage="pagination.currentPage"
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:pageSize="pagination.pageSize" :total="pagination.total" @size-change="handleSizeChange"
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@current-change="handleCurrentChange">
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<template #default>
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<ElTableColumn label="工单编号" prop="code" />
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<ElTableColumn label="问题分类" prop="categorie_id">
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<template #default="scope">
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<div v-html="scope.row.categorie?scope.row.categorie.name:''"></div>
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</template>
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</ElTableColumn>
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<ElTableColumn label="问题描述" prop="content">
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<template #default="scope">
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<div class="multi-line-ellipsis" v-html="scope.row.content"></div>
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</template>
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</ElTableColumn>
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<ElTableColumn label="状态" prop="status">
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<template #default="scope">
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<ElTag :type="scope.row.status == 1 ? 'info' : scope.row.status == 2 ?'primary' :scope.row.status == 4 ?'success' : 'danger'">
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{{ scope.row.status == 1 ? '待受理' : scope.row.status == 2 ? '处理中' :
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scope.row.status == 4 ? "已完成":'关闭' }}
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</ElTag>
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</template>
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</ElTableColumn>
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<ElTableColumn label="创建时间" prop="created_at" />
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<ElTableColumn fixed="right" label="操作" width="240px">
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<template #default="scope">
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<ElRow>
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<el-button v-if="scope.row.status == 1&&hasAuth('work_order_self@edit')" link @click="showDialog('edit', scope.row)"> 编辑 </el-button>
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<el-button v-if="hasAuth('work_order_self@status')" link @click="statusEdit(scope.row)"> 状态编辑 </el-button>
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<el-button v-if="hasAuth('work_order_self@conversation_list')" link @click="openChat(scope.row)"> 查看/回复 </el-button>
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<!-- <el-button link @click="deleteRole()"> 删除 </el-button> -->
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</ElRow>
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</template>
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</ElTableColumn>
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</template>
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</ArtTable>
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<ElDialog v-model="dialogVisible" :title="dialogType === 'add' ? '新增' : '编辑'" width="60%" align-center>
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<ElForm ref="formRef" :model="form" label-width="160px">
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<ElFormItem label="问题分类" prop="categorie_id">
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<ElSelect v-model="form.categorie_id">
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<ElOption v-for="type in categorieSelectList" :key="type.id" :value="type.id" :label="type.name" />
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</ElSelect>
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</ElFormItem>
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<ElFormItem label="问题描述" prop="content">
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<!-- <ElInput v-model="form.des" type="textarea" :rows="3" /> -->
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<!-- 富文本编辑器 -->
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<ArtWangEditor class="el-top" v-model="editorHtml" />
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</ElFormItem>
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<ElFormItem label="上传附件" prop="attachment">
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<ElUpload
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v-model:file-list="fileList"
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class="upload-demo"
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:action="actionImageUplode"
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:on-success="handleUploadSuccess"
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:headers="uploadHeaders"
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multiple
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:limit="3">
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<el-button type="primary">Click to upload</el-button>
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</ElUpload>
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<!-- 附件预览区 -->
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<div class="attachment-preview" v-if="fileList.length">
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<div class="attachment-list">
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<div v-for="(file, idx) in fileList" :key="file.name" class="attachment-item">
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<template v-if="/\.(jpg|jpeg|png|gif|webp|bmp)$/i.test(file.name)">
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<img :src="file.file_url?file.file_url:file.response.data.file_url" :alt="file.name" class="attachment-thumb" @click="handleImageClick(imageList.findIndex(url => url === file.file_url?file.file_url:file.response.data.file_url))" />
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</template>
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<template v-else-if="/\.(mp4|webm|ogg)$/i.test(file.name)">
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<video :src="file.file_url?file.file_url:file.response.data.file_url" controls class="attachment-thumb" @click.prevent="handleVideoClick(file.file_url?file.file_url:file.response.data.file_url)"></video>
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</template>
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<template v-else>
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<a :href="file.file_url?file.file_url:file.response.data.file_url" target="_blank">{{ file.name }}</a>
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</template>
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<div class="attachment-filename">{{ file.name }}</div>
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</div>
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</div>
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</div>
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</ElFormItem>
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</ElForm>
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<template #footer>
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<div class="dialog-footer">
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<ElButton @click="dialogVisible = false">取消</ElButton>
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<ElButton type="primary" @click="handleSubmit(formRef)">提交</ElButton>
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</div>
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</template>
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</ElDialog>
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<el-drawer v-model="isDrawerVisible" :size="isMobile ? '100%' : '480px'" :with-header="false">
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<div class="chat-container">
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<div class="header">
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<div class="header-left">
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<span class="name">工单记录</span>
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</div>
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<div class="header-right">
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<el-icon class="icon-close" :size="20" @click="closeChat">
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<Close />
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</el-icon>
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</div>
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</div>
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<!-- 聊天消息区域 -->
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<div class="chat-messages" ref="messageContainer">
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<template v-for="(message, index) in messages" :key="index">
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<div :class="['message-item', String(message.user_id) === String(userid) ? 'message-right' : 'message-left']">
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<el-avatar :size="32" :src="String(message.user_id) === String(userid) ? meAvatar : aiAvatar" class="message-avatar" />
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<div class="message-content">
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<div class="message-info">
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<span class="sender-name">{{ message.user_id }}</span>
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<span class="message-time">{{ message.updated_at }}</span>
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</div>
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<div class="message-text">{{ message.content }}</div>
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</div>
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</div>
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</template>
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</div>
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<div class="chat-input" v-if="hasAuth('work_order_self@conversation_add')">
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<el-input v-model="messageText" type="textarea" :rows="3" placeholder="输入消息" resize="none"
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@keyup.enter.prevent="sendMessage" />
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<ElInput v-model="ticket_id" type="hidden" />
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<div class="chat-input-actions">
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<el-button type="primary" @click="sendMessage" v-ripple>发送</el-button>
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</div>
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</div>
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</div>
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</el-drawer>
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<ElDialog v-model="dialogVisiblestatus" title="工单状态" width="40%" align-center>
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<ElForm ref="formRef" :model="statusform" label-width="120px">
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<ElFormItem label="状态" prop="status">
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<ElSelect v-model="statusform.status">
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<ElOption v-for="type in statusList" :key="type.value" :value="type.value" :label="type.text" />
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</ElSelect>
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</ElFormItem>
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<ElFormItem label="描述" prop="msg">
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<ElInput v-model="statusform.msg" type="textarea" :rows="3" />
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</ElFormItem>
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</ElForm>
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<template #footer>
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<div class="dialog-footer">
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<ElButton @click="dialogVisiblestatus = false">取消</ElButton>
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<ElButton type="primary" @click="statusSubmit()">提交</ElButton>
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</div>
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</template>
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</ElDialog>
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<!-- 图片预览弹窗 -->
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<ElImageViewer v-if="imageViewerVisible" :url-list="imageList" :initial-index="imageViewerIndex" @close="imageViewerVisible = false" />
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<!-- 视频预览弹窗 -->
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<ElDialog v-model="videoDialogVisible" width="60%" top="10vh" :show-close="true" append-to-body>
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<video v-if="currentVideoUrl" :src="currentVideoUrl" controls autoplay style="width:100%;max-height:70vh;display:block;"></video>
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</ElDialog>
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</div>
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<div v-else class="mobile-hide-tip">
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<p>该页面暂不支持移动端访问</p>
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</div>
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</div>
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</template>
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<script setup lang="ts">
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import { ElMessage, ElMessageBox } from 'element-plus'
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import type { FormInstance } from 'element-plus'
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import { Order } from '@/mock/temp/formData'
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import { WorkService } from '@/api/workApi'
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import { ElImageViewer } from 'element-plus'
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import { useAuth } from "@/composables/useAuth";
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import { useUserStore } from '@/store/modules/user'
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import { useUploadHeaders } from '@/composables/useUploadHeaders'
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const { uploadHeaders } = useUploadHeaders()
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const { info } = useUserStore()
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const userid = info.user.id
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const { hasAuth } = useAuth();
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defineOptions({ name: 'Order' })
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let actionImageUplode = `${import.meta.env.VITE_API_URL}/ticket/upload`
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const loading = ref(false)
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const editorHtml = ref('') // 编辑器内容
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const dialogVisible = ref(false)
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const dialogVisiblestatus = ref(false)
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const typeList = ref<any[]>([])
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const formRef = ref<FormInstance>()
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const { width } = useWindowSize()
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const isMobile = computed(() => width.value < 500)
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// 抽屉显示状态
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const isDrawerVisible = ref(false)
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import meAvatar from '@/assets/img/avatar/avatar5.webp'
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import aiAvatar from '@/assets/img/avatar/avatar10.webp'
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// 消息相关数据
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const messages = ref<any[]>([])
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const messageText = ref('')
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// 滚动到底部
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const messageContainer = ref<HTMLElement | null>(null)
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const scrollToBottom = () => {
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setTimeout(() => {
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if (messageContainer.value) {
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messageContainer.value.scrollTop = messageContainer.value.scrollHeight
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}
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}, 100)
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}
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const openChat = (row: any) => {
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isDrawerVisible.value = true
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getConversationList(row.id)
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}
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const closeChat = () => {
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isDrawerVisible.value = false
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}
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//获取状态 下拉框 getStatus
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const statusList = ref<any>()
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const getstatusList = async () => {
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try {
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// 这里调用获取品牌列表的接口
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const response = await WorkService.getStatus()
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statusList.value = response || []
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} catch (error) { }
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}
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//获取工单分类
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const categorieSelectList = ref<any>()
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const getcategorieSelectList = async () => {
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try {
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// 这里调用获取品牌列表的接口
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const response = await WorkService.getcategorieselect()
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categorieSelectList.value = response || []
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} catch (error) { }
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}
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const fileList = ref<any[]>([])
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const form = reactive<Order>({
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id: '',
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categorie_id: '',
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content: '',
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attachment: []
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})
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const pagination = reactive({
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currentPage: 1,
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pageSize: 10,
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total: 0
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})
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const paginationmsg = reactive({
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currentPage: 1,
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pageSize: 10,
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total: 0
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})
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// 表格数据
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const tableData = ref<any[]>([])
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// 表格实例引用
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const tableRef = ref()
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onMounted(() => {
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getWorkList()
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})
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// 获取列表数据
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const getWorkList = async () => {
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loading.value = true
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try {
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const { currentPage, pageSize } = pagination
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||||
const { data, current, size, total } = await WorkService.getWorkselfList({
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||||
current: currentPage,
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||||
size: pageSize
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||||
})
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tableData.value = data.map((item: any, index: number) => ({
|
||||
...item
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||||
}))
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Object.assign(pagination, { currentPage: current, pageSize: size, total })
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||||
} catch (error) {
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console.error('获取用户列表失败:', error)
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||||
} finally {
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||||
loading.value = false
|
||||
}
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||||
}
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||||
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//获取工单记录 getconversationList
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||||
const ticket_id =ref()
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const getConversationList = async (id:any) => {
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||||
loading.value = true
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try {
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||||
const { currentPage, pageSize } = paginationmsg
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ticket_id.value = id
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||||
const { data, current, size, total } = await WorkService.getconversationList({
|
||||
current: currentPage,
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||||
size: pageSize,
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||||
ticket_id: id
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})
|
||||
messages.value = data.map((item: any, index: number) => ({
|
||||
...item
|
||||
}))
|
||||
Object.assign(paginationmsg, { currentPage: current, pageSize: size, total })
|
||||
} catch (error) {
|
||||
console.error('获取用户列表失败:', error)
|
||||
} finally {
|
||||
loading.value = false
|
||||
}
|
||||
}
|
||||
// 发送工单记录消息
|
||||
const sendMessage = async () => {
|
||||
const text = messageText.value.trim()
|
||||
const ids = ticket_id.value
|
||||
if (!text) return
|
||||
|
||||
const { message } = await WorkService.conversationAdd({
|
||||
content: text,
|
||||
ticket_id: ids,
|
||||
})
|
||||
ElMessage.success(message)
|
||||
messageText.value = ''
|
||||
getConversationList(ids)
|
||||
scrollToBottom()
|
||||
}
|
||||
|
||||
|
||||
const dialogType = ref('add')
|
||||
|
||||
const showDialog = (type: string, row?: any) => {
|
||||
dialogVisible.value = true
|
||||
dialogType.value = type
|
||||
getcategorieSelectList()
|
||||
if (type === 'edit' && row) {
|
||||
form.id = row.id
|
||||
form.categorie_id = row.categorie_id
|
||||
form.content = row.content
|
||||
editorHtml.value = row.content
|
||||
// 回显附件
|
||||
fileList.value = (row.attachments || []).map((item: { original_name: any; storage_path_full: any }) => ({
|
||||
name: item.original_name,
|
||||
file_url: item.storage_path_full,
|
||||
status: 'success',
|
||||
response: { data: item }
|
||||
}))
|
||||
// 如果你有 uploadedFiles 也要同步
|
||||
uploadedFiles.value = row.attachments || []
|
||||
} else {
|
||||
// 新增时清空表单和上传文件
|
||||
form.categorie_id = ''
|
||||
form.content = ''
|
||||
editorHtml.value = ''
|
||||
fileList.value = []
|
||||
uploadedFiles.value = []
|
||||
}
|
||||
}
|
||||
|
||||
const statusform = reactive({
|
||||
id: '',
|
||||
status: '',
|
||||
msg: ''
|
||||
})
|
||||
|
||||
const statusEdit = (row: any) => {
|
||||
getstatusList()
|
||||
dialogVisiblestatus.value = true
|
||||
statusform.id = row.id
|
||||
}
|
||||
const deleteRole = () => {
|
||||
ElMessageBox.confirm('确定删除该角色吗？', '删除确认', {
|
||||
confirmButtonText: '确定',
|
||||
cancelButtonText: '取消',
|
||||
type: 'error'
|
||||
}).then(() => {
|
||||
ElMessage.success('删除成功')
|
||||
})
|
||||
}
|
||||
const delCodeTrim = (content: string): string => {
|
||||
return content.replace(/(\s*)<\/code>/g, '</code>')
|
||||
}
|
||||
//添加工单
|
||||
|
||||
const uploadedFiles = ref<any[]>([])
|
||||
const handleUploadSuccess = (response: any, uploadFile: any, uploadFiles: any[]) => {
|
||||
// 只处理上传成功的文件
|
||||
uploadedFiles.value = uploadFiles.filter(item => item.status === 'success').map(item => {
|
||||
const data = item.response?.data
|
||||
if (data) {
|
||||
return {
|
||||
id: data.id?data.id:'',
|
||||
original_name: data.original_name,
|
||||
storage_path: data.storage_path?data.storage_path:data.file_name
|
||||
}
|
||||
}
|
||||
return null
|
||||
})
|
||||
.filter(Boolean)
|
||||
}
|
||||
const handleSubmit = async (formEl: FormInstance | undefined) => {
|
||||
const { categorie_id} = form
|
||||
editorHtml.value = delCodeTrim(editorHtml.value)
|
||||
if(dialogType.value === 'add'){
|
||||
const { message } = await WorkService.WorkAdd({
|
||||
content: editorHtml.value,
|
||||
categorie_id: categorie_id,
|
||||
attachment:uploadedFiles.value
|
||||
})
|
||||
ElMessage.success(message)
|
||||
dialogVisible.value = false
|
||||
getWorkList()
|
||||
}else{
|
||||
const { message } = await WorkService.Workedit({
|
||||
id:form.id,
|
||||
content: editorHtml.value,
|
||||
categorie_id: categorie_id,
|
||||
attachment:uploadedFiles.value
|
||||
})
|
||||
ElMessage.success(message)
|
||||
dialogVisible.value = false
|
||||
getWorkList()
|
||||
}
|
||||
|
||||
|
||||
}
|
||||
// 处理表格分页变化
|
||||
const handleSizeChange = (newPageSize: number) => {
|
||||
pagination.pageSize = newPageSize
|
||||
getWorkList()
|
||||
}
|
||||
|
||||
const handleCurrentChange = (newCurrentPage: number) => {
|
||||
pagination.currentPage = newCurrentPage
|
||||
getWorkList()
|
||||
}
|
||||
//修改状态
|
||||
const statusSubmit = async () => {
|
||||
// loading.value = true
|
||||
const { msg, status, id } = statusform
|
||||
const { message } = await WorkService.Workstatus({
|
||||
id,
|
||||
msg,
|
||||
status
|
||||
})
|
||||
ElMessage.success(message)
|
||||
dialogVisiblestatus.value = false
|
||||
getWorkList()
|
||||
}
|
||||
|
||||
// 图片预览相关
|
||||
const imageViewerVisible = ref(false)
|
||||
const imageViewerIndex = ref(0)
|
||||
const imageList = computed(() => fileList.value.filter(file => /\.(jpg|jpeg|png|gif|webp|bmp)$/i.test(file.name)).map(file => file.file_url?file.file_url:file.response.data.file_url))
|
||||
function handleImageClick(idx: number) {
|
||||
imageViewerIndex.value = idx
|
||||
imageViewerVisible.value = true
|
||||
}
|
||||
// 视频预览相关
|
||||
const videoDialogVisible = ref(false)
|
||||
const currentVideoUrl = ref('')
|
||||
function handleVideoClick(url: string) {
|
||||
currentVideoUrl.value = url
|
||||
videoDialogVisible.value = true
|
||||
}
|
||||
</script>
|
||||
|
||||
<style lang="scss" scoped>
|
||||
:deep(.el-table__empty-block) {
|
||||
height: 100% !important;
|
||||
min-height: 200px;
|
||||
display: flex;
|
||||
align-items: center;
|
||||
justify-content: center;
|
||||
}
|
||||
.multi-line-ellipsis {
|
||||
overflow: hidden;
|
||||
display: -webkit-box;
|
||||
-webkit-line-clamp: 2;
|
||||
-webkit-box-orient: vertical;
|
||||
word-break: break-all;
|
||||
}
|
||||
.page-content {
|
||||
.svg-icon {
|
||||
width: 1.8em;
|
||||
height: 1.8em;
|
||||
overflow: hidden;
|
||||
vertical-align: -8px;
|
||||
fill: currentcolor;
|
||||
}
|
||||
}
|
||||
|
||||
.header {
|
||||
display: flex;
|
||||
align-items: center;
|
||||
justify-content: space-between;
|
||||
margin-bottom: 20px;
|
||||
|
||||
.header-left {
|
||||
.name {
|
||||
font-size: 16px;
|
||||
font-weight: 500;
|
||||
}
|
||||
}
|
||||
|
||||
.header-right {
|
||||
.icon-close {
|
||||
cursor: pointer;
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
.chat-container {
|
||||
display: flex;
|
||||
flex-direction: column;
|
||||
height: calc(100% - 70px);
|
||||
|
||||
.chat-messages {
|
||||
flex: 1;
|
||||
padding: 30px 16px;
|
||||
overflow-y: auto;
|
||||
border-top: 1px solid var(--el-border-color-lighter);
|
||||
|
||||
&::-webkit-scrollbar {
|
||||
width: 5px !important;
|
||||
}
|
||||
|
||||
.message-item {
|
||||
display: flex;
|
||||
flex-direction: row;
|
||||
gap: 8px;
|
||||
align-items: flex-start;
|
||||
width: 100%;
|
||||
margin-bottom: 30px;
|
||||
|
||||
.message-text {
|
||||
font-size: 14px;
|
||||
color: var(--art-gray-900);
|
||||
border-radius: 6px;
|
||||
}
|
||||
|
||||
&.message-left {
|
||||
justify-content: flex-start;
|
||||
|
||||
.message-content {
|
||||
align-items: flex-start;
|
||||
|
||||
.message-info {
|
||||
flex-direction: row;
|
||||
}
|
||||
|
||||
.message-text {
|
||||
background-color: #f8f5ff;
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
&.message-right {
|
||||
flex-direction: row-reverse;
|
||||
|
||||
.message-content {
|
||||
align-items: flex-end;
|
||||
|
||||
.message-info {
|
||||
flex-direction: row-reverse;
|
||||
}
|
||||
|
||||
.message-text {
|
||||
background-color: #e9f3ff;
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
.message-avatar {
|
||||
flex-shrink: 0;
|
||||
}
|
||||
|
||||
.message-content {
|
||||
display: flex;
|
||||
flex-direction: column;
|
||||
max-width: 70%;
|
||||
|
||||
.message-info {
|
||||
display: flex;
|
||||
gap: 8px;
|
||||
margin-bottom: 4px;
|
||||
font-size: 12px;
|
||||
|
||||
.message-time {
|
||||
color: var(--el-text-color-secondary);
|
||||
}
|
||||
|
||||
.sender-name {
|
||||
font-weight: 500;
|
||||
}
|
||||
}
|
||||
|
||||
.message-text {
|
||||
padding: 10px 14px;
|
||||
line-height: 1.4;
|
||||
}
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
.chat-input {
|
||||
padding: 16px 16px 0;
|
||||
|
||||
.input-actions {
|
||||
display: flex;
|
||||
gap: 8px;
|
||||
padding: 8px 0;
|
||||
}
|
||||
|
||||
.chat-input-actions {
|
||||
display: flex;
|
||||
align-items: center; // 修正为单数
|
||||
justify-content: right;
|
||||
margin-top: 12px;
|
||||
|
||||
// 确保发送按钮与输入框对齐
|
||||
el-button {
|
||||
min-width: 80px;
|
||||
}
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
.dark {
|
||||
.chat-container {
|
||||
.chat-messages {
|
||||
.message-item {
|
||||
&.message-left {
|
||||
.message-text {
|
||||
background-color: #232323 !important;
|
||||
}
|
||||
}
|
||||
|
||||
&.message-right {
|
||||
.message-text {
|
||||
background-color: #182331 !important;
|
||||
}
|
||||
}
|
||||
}
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
.attachment-preview {
|
||||
margin-top: 12px;
|
||||
.attachment-list {
|
||||
display: flex;
|
||||
flex-wrap: wrap;
|
||||
gap: 16px;
|
||||
}
|
||||
.attachment-item {
|
||||
width: 130px;
|
||||
display: flex;
|
||||
flex-direction: column;
|
||||
align-items: center;
|
||||
background: #fafbfc;
|
||||
border-radius: 8px;
|
||||
box-shadow: 0 1px 4px rgba(0,0,0,0.04);
|
||||
padding: 10px 8px 6px 8px;
|
||||
transition: box-shadow 0.2s, transform 0.2s;
|
||||
cursor: pointer;
|
||||
&:hover {
|
||||
box-shadow: 0 4px 16px rgba(0,0,0,0.10);
|
||||
transform: translateY(-2px) scale(1.03);
|
||||
}
|
||||
}
|
||||
.attachment-thumb {
|
||||
max-width: 110px;
|
||||
max-height: 90px;
|
||||
border-radius: 4px;
|
||||
border: 1px solid #eee;
|
||||
margin-bottom: 6px;
|
||||
object-fit: cover;
|
||||
background: #fff;
|
||||
}
|
||||
.attachment-filename {
|
||||
font-size: 12px;
|
||||
color: #666;
|
||||
text-align: center;
|
||||
word-break: break-all;
|
||||
margin-top: 2px;
|
||||
}
|
||||
}
|
||||
</style>
|
||||
Reference in New Issue
Block a user