工单去掉 移动端不显示限制

This commit is contained in:
浅念
2025-09-03 15:13:10 +08:00
parent a91e1d7820
commit 58f7d56f40
3 changed files with 1233 additions and 1248 deletions
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<template> <template>
<div class="page-content"> <div class="page-content">
<div v-if="!isMobile"> <ElRow>
<ElRow> <!-- <ElCol :xs="24" :sm="12" :lg="6">
<!-- <ElCol :xs="24" :sm="12" :lg="6"> <ElInput placeholder="工单编号"></ElInput>
<ElInput placeholder="工单编号"></ElInput> </ElCol> -->
</ElCol> --> <div style="width: 12px"></div>
<div style="width: 12px"></div> <ElCol :xs="24" :sm="12" :lg="6" class="el-col2">
<ElCol :xs="24" :sm="12" :lg="6" class="el-col2"> <!-- <ElButton v-ripple>搜索</ElButton> -->
<!-- <ElButton v-ripple>搜索</ElButton> --> <ElButton v-if="hasAuth('work_order_self@add')" @click="showDialog('add')" v-ripple>
<ElButton v-if="hasAuth('work_order_self@add')" @click="showDialog('add')" v-ripple> 新增
新增 </ElButton>
</ElButton> </ElCol>
</ElCol> </ElRow>
</ElRow>
<ArtTable <ArtTable
ref="tableRef" ref="tableRef"
row-key="id" row-key="id"
:loading="loading" :loading="loading"
:data="tableData" :data="tableData"
:currentPage="pagination.currentPage" :currentPage="pagination.currentPage"
:pageSize="pagination.pageSize" :pageSize="pagination.pageSize"
:total="pagination.total" :total="pagination.total"
@size-change="handleSizeChange" @size-change="handleSizeChange"
@current-change="handleCurrentChange" @current-change="handleCurrentChange"
> >
<template #default> <template #default>
<ElTableColumn label="工单编号" prop="code" /> <ElTableColumn label="工单编号" prop="code" />
<ElTableColumn label="问题分类" prop="categorie_id"> <ElTableColumn label="问题分类" prop="categorie_id">
<template #default="scope"> <template #default="scope">
<div v-html="scope.row.categorie ? scope.row.categorie.name : ''"></div> <div v-html="scope.row.categorie ? scope.row.categorie.name : ''"></div>
</template> </template>
</ElTableColumn> </ElTableColumn>
<ElTableColumn label="问题描述" prop="content"> <ElTableColumn label="问题描述" prop="content" min-width="200px">
<template #default="scope"> <template #default="scope">
<div class="multi-line-ellipsis" v-html="scope.row.content"></div> <div class="multi-line-ellipsis" v-html="scope.row.content"></div>
</template> </template>
</ElTableColumn> </ElTableColumn>
<ElTableColumn label="状态" prop="status"> <ElTableColumn label="状态" prop="status">
<template #default="scope"> <template #default="scope">
<ElTag :type="scope.row.status == 1 ? 'info' : scope.row.status == 2 ?'primary' :scope.row.status == 4 ?'success' : 'danger'"> <ElTag :type="scope.row.status == 1 ? 'info' : scope.row.status == 2 ?'primary' :scope.row.status == 4 ?'success' : 'danger'">
{{ scope.row.status == 1 ? '待受理' : scope.row.status == 2 ? '处理中' : {{ scope.row.status == 1 ? '待受理' : scope.row.status == 2 ? '处理中' :
scope.row.status == 4 ? "已完成":'关闭' }} scope.row.status == 4 ? "已完成":'关闭' }}
</ElTag> </ElTag>
</template> </template>
</ElTableColumn> </ElTableColumn>
<ElTableColumn label="创建时间" prop="created_at" /> <ElTableColumn label="创建时间" prop="created_at" />
<ElTableColumn fixed="right" label="操作" width="240px"> <ElTableColumn fixed="right" label="操作" max-width="200px">
<template #default="scope"> <template #default="scope">
<ElRow> <ElRow>
<el-button <el-button
v-if="scope.row.status == 1 && hasAuth('work_order_self@edit')" v-if="scope.row.status == 1 && hasAuth('work_order_self@edit')"
link link
@click="showDialog('edit', scope.row)" @click="showDialog('edit', scope.row)"
>
编辑
</el-button>
<el-button
v-if="hasAuth('work_order_self@status')"
link
@click="statusEdit(scope.row)"
>
状态编辑
</el-button>
<el-button
v-if="hasAuth('work_order_self@conversation_list')"
link
@click="openChat(scope.row)"
>
查看/回复
</el-button>
<!-- <el-button link @click="deleteRole()"> 删除 </el-button> -->
</ElRow>
</template>
</ElTableColumn>
</template>
</ArtTable>
<ElDialog
v-model="dialogVisible"
:title="dialogType === 'add' ? '新增' : '编辑'"
width="60%"
align-center
>
<ElForm ref="formRef" :model="form" label-width="120px" style="padding-right: 30px">
<ElFormItem label="问题分类" prop="categorie_id">
<ElSelect v-model="form.categorie_id">
<ElOption v-for="type in categorieSelectList" :key="type.id" :value="type.id" :label="type.name" />
</ElSelect>
</ElFormItem>
<ElFormItem label="问题描述" prop="content">
<!-- <ElInput v-model="form.des" type="textarea" :rows="3" /> -->
<!-- 富文本编辑器 -->
<ArtWangEditor class="el-top" v-model="editorHtml" />
</ElFormItem>
<ElFormItem label="上传附件" prop="attachment">
<ElUpload
v-model:file-list="fileList"
class="upload-demo"
:action="actionImageUplode"
:headers="uploadHeaders"
multiple
:limit="3"
:on-exceed="handleExceed"
>
<el-button type="primary" :disabled="fileList.length >= 3">上传附件</el-button>
</ElUpload>
<!-- <ElUpload
v-model:file-list="fileList"
class="upload-demo"
:action="actionImageUplode"
:on-success="handleUploadSuccess"
:headers="uploadHeaders"
multiple
:limit="3"
>
<el-button type="primary">上传附件</el-button>
</ElUpload> -->
</ElFormItem>
<ElFormItem label="" prop="">
<!-- 附件预览区 -->
<div class="attachment-preview">
<div v-if="fileList.length" class="attachment-list">
<div v-for="(file, idx) in fileList" :key="file.name" class="attachment-item">
<template v-if="/\.(jpg|jpeg|png|gif|webp|bmp)$/i.test(file.name)">
<img
:src="file.file_url ? file.file_url : file.response.data.file_url"
:alt="file.name"
class="attachment-thumb"
@click="
handleImageClick(
imageList.findIndex((url) =>
url === file.file_url ? file.file_url : file.response.data.file_url
)
)
"
/>
</template>
<template v-else-if="/\.(mp4|webm|ogg)$/i.test(file.name)">
<video
:src="file.file_url ? file.file_url : file.response.data.file_url"
controls
class="attachment-thumb"
@click.prevent="
handleVideoClick(file.file_url ? file.file_url : file.response.data.file_url)
"
></video>
</template>
<template v-else>
<a
:href="file.file_url ? file.file_url : file.response.data.file_url"
target="_blank"
>{{ file.name }}</a
>
</template>
<div class="attachment-filename">{{ file.name }}</div>
</div>
</div>
</div>
</ElFormItem>
</ElForm>
<template #footer>
<div class="dialog-footer">
<ElButton @click="dialogVisible = false">取消</ElButton>
<ElButton type="primary" @click="handleSubmit(formRef)">提交</ElButton>
</div>
</template>
</ElDialog>
<el-drawer v-model="isDrawerVisible" :size="isMobile ? '100%' : '480px'" :with-header="false">
<div class="chat-container">
<div class="header">
<div class="header-left">
<span class="name">工单记录</span>
</div>
<div class="header-right">
<el-icon class="icon-close" :size="20" @click="closeChat">
<Close />
</el-icon>
</div>
</div>
<!-- 聊天消息区域 -->
<div class="chat-messages" ref="messageContainer">
<template v-for="(message, index) in messages" :key="index">
<div :class="['message-item', String(message.user_id) === String(userid) ? 'message-right' : 'message-left']">
<el-avatar :size="32" :src="message.user_avatar" class="message-avatar" />
<div class="message-content">
<div class="message-info">
<span class="sender-name">{{ message.user_name }}</span>
<span class="message-time">{{ message.updated_at }}</span>
</div>
<div class="message-text" v-html="message.content"></div>
<!-- 附件显示区域 -->
<div class="message-attachments" v-if="message.attachment && message.attachment.length > 0">
<div class="attachment-item" v-for="(attachment, attIndex) in message.attachment" :key="attIndex">
<template v-if="/\.(jpg|jpeg|png|gif|webp|bmp)$/i.test(attachment.original_name)">
<img
:src="attachment.storage_path_full"
:alt="attachment.original_name"
class="attachment-thumb"
@click="handleChatImageClick(attachment.storage_path_full)"
/>
</template>
<template v-else-if="/\.(mp4|webm|ogg)$/i.test(attachment.original_name)">
<video
:src="attachment.storage_path_full"
controls
class="attachment-thumb"
@click.prevent="handleChatVideoClick(attachment.storage_path_full)"
></video>
</template>
<template v-else>
<div class="file-attachment">
<el-icon class="file-icon"><Document /></el-icon>
<span class="file-name">{{ attachment.original_name }}</span>
<el-button
type="primary"
size="small"
link
@click="downloadAttachment(attachment)"
>
下载
</el-button>
</div>
</template>
</div>
</div>
</div>
</div>
</template>
</div>
<div class="chat-input" v-if="hasAuth('work_order_self@conversation_add')">
<!-- 附件上传区域 -->
<div class="chat-attachment-upload">
<el-upload
v-model:file-list="chatFileList"
class="chat-upload"
:action="actionImageUplode"
:on-success="handleChatUploadSuccess"
:headers="uploadHeaders"
multiple
:limit="5"
:on-exceed="handleChatExceed"
:show-file-list="false"
> >
<el-button type="primary" link> 编辑
<el-icon><Paperclip /></el-icon> </el-button>
添加附件 <el-button
</el-button> v-if="hasAuth('work_order_self@status')"
</el-upload> link
<!-- 已上传附件预览 --> @click="statusEdit(scope.row)"
<div class="uploaded-attachments" v-if="chatFileList.length > 0"> >
<div class="attachment-preview-item" v-for="(file, idx) in chatFileList" :key="idx"> 状态编辑
<template v-if="/\.(jpg|jpeg|png|gif|webp|bmp)$/i.test(file.name)"> </el-button>
<img <el-button
:src="file.file_url || file.response?.data?.file_url" v-if="hasAuth('work_order_self@conversation_list')"
:alt="file.name" link
class="preview-thumb" @click="openChat(scope.row)"
/> >
</template> 查看/回复
<template v-else> </el-button>
<el-icon class="file-icon"><Document /></el-icon> <!-- <el-button link @click="deleteRole()"> 删除 </el-button> -->
</template> </ElRow>
<span class="file-name">{{ file.name }}</span> </template>
<el-button </ElTableColumn>
type="danger" </template>
size="small" </ArtTable>
link
@click="removeChatFile(idx)" <ElDialog
v-model="dialogVisible"
:title="dialogType === 'add' ? '新增' : '编辑'"
width="60%"
align-center
>
<ElForm ref="formRef" :model="form" label-width="120px" style="padding-right: 30px">
<ElFormItem label="问题分类" prop="categorie_id">
<ElSelect v-model="form.categorie_id">
<ElOption v-for="type in categorieSelectList" :key="type.id" :value="type.id" :label="type.name" />
</ElSelect>
</ElFormItem>
<ElFormItem label="问题描述" prop="content">
<!-- <ElInput v-model="form.des" type="textarea" :rows="3" /> -->
<!-- 富文本编辑器 -->
<ArtWangEditor class="el-top" v-model="editorHtml" />
</ElFormItem>
<ElFormItem label="上传附件" prop="attachment">
<ElUpload
v-model:file-list="fileList"
class="upload-demo"
:action="actionImageUplode"
:headers="uploadHeaders"
multiple
:limit="3"
:on-exceed="handleExceed"
>
<el-button type="primary" :disabled="fileList.length >= 3">上传附件</el-button>
</ElUpload>
<!-- <ElUpload
v-model:file-list="fileList"
class="upload-demo"
:action="actionImageUplode"
:on-success="handleUploadSuccess"
:headers="uploadHeaders"
multiple
:limit="3"
>
<el-button type="primary">上传附件</el-button>
</ElUpload> -->
</ElFormItem>
<ElFormItem label="" prop="">
<!-- 附件预览区 -->
<div class="attachment-preview">
<div v-if="fileList.length" class="attachment-list">
<div v-for="(file, idx) in fileList" :key="file.name" class="attachment-item">
<template v-if="/\.(jpg|jpeg|png|gif|webp|bmp)$/i.test(file.name)">
<img
:src="file.file_url ? file.file_url : file.response.data.file_url"
:alt="file.name"
class="attachment-thumb"
@click="
handleImageClick(
imageList.findIndex((url) =>
url === file.file_url ? file.file_url : file.response.data.file_url
)
)
"
/>
</template>
<template v-else-if="/\.(mp4|webm|ogg)$/i.test(file.name)">
<video
:src="file.file_url ? file.file_url : file.response.data.file_url"
controls
class="attachment-thumb"
@click.prevent="
handleVideoClick(file.file_url ? file.file_url : file.response.data.file_url)
"
></video>
</template>
<template v-else>
<a
:href="file.file_url ? file.file_url : file.response.data.file_url"
target="_blank"
>{{ file.name }}</a
> >
<el-icon><Close /></el-icon> </template>
</el-button> <div class="attachment-filename">{{ file.name }}</div>
</div>
</div>
</div>
</ElFormItem>
</ElForm>
<template #footer>
<div class="dialog-footer">
<ElButton @click="dialogVisible = false">取消</ElButton>
<ElButton type="primary" @click="handleSubmit(formRef)">提交</ElButton>
</div>
</template>
</ElDialog>
<el-drawer v-model="isDrawerVisible" :size="isMobile ? '100%' : '480px'" :with-header="false">
<div class="chat-container">
<div class="header">
<div class="header-left">
<span class="name">工单记录</span>
</div>
<div class="header-right">
<el-icon class="icon-close" :size="20" @click="closeChat">
<Close />
</el-icon>
</div>
</div>
<!-- 聊天消息区域 -->
<div class="chat-messages" ref="messageContainer">
<template v-for="(message, index) in messages" :key="index">
<div :class="['message-item', String(message.user_id) === String(userid) ? 'message-right' : 'message-left']">
<el-avatar :size="32" :src="message.user_avatar" class="message-avatar" />
<div class="message-content">
<div class="message-info">
<span class="sender-name">{{ message.user_name }}</span>
<span class="message-time">{{ message.updated_at }}</span>
</div>
<div class="message-text" v-html="message.content"></div>
<!-- 附件显示区域 -->
<div class="message-attachments" v-if="message.attachment && message.attachment.length > 0">
<div class="attachment-item" v-for="(attachment, attIndex) in message.attachment" :key="attIndex">
<template v-if="/\.(jpg|jpeg|png|gif|webp|bmp)$/i.test(attachment.original_name)">
<img
:src="attachment.storage_path_full"
:alt="attachment.original_name"
class="attachment-thumb"
@click="handleChatImageClick(attachment.storage_path_full)"
/>
</template>
<template v-else-if="/\.(mp4|webm|ogg)$/i.test(attachment.original_name)">
<video
:src="attachment.storage_path_full"
controls
class="attachment-thumb"
@click.prevent="handleChatVideoClick(attachment.storage_path_full)"
></video>
</template>
<template v-else>
<div class="file-attachment">
<el-icon class="file-icon"><Document /></el-icon>
<span class="file-name">{{ attachment.original_name }}</span>
<el-button
type="primary"
size="small"
link
@click="downloadAttachment(attachment)"
>
下载
</el-button>
</div>
</template>
</div>
</div> </div>
</div> </div>
</div> </div>
<el-input v-model="messageText" type="textarea" :rows="3" placeholder="输入消息" resize="none" </template>
@keyup.enter.prevent="sendMessage" /> </div>
<ElInput v-model="ticket_id" type="hidden" /> <div class="chat-input" v-if="hasAuth('work_order_self@conversation_add')">
<div class="chat-input-actions"> <!-- 附件上传区域 -->
<el-button type="primary" @click="sendMessage" v-ripple>发送</el-button> <div class="chat-attachment-upload">
<el-upload
v-model:file-list="chatFileList"
class="chat-upload"
:action="actionImageUplode"
:on-success="handleChatUploadSuccess"
:headers="uploadHeaders"
multiple
:limit="5"
:on-exceed="handleChatExceed"
:show-file-list="false"
>
<el-button type="primary" link>
<el-icon><Paperclip /></el-icon>
添加附件
</el-button>
</el-upload>
<!-- 已上传附件预览 -->
<div class="uploaded-attachments" v-if="chatFileList.length > 0">
<div class="attachment-preview-item" v-for="(file, idx) in chatFileList" :key="idx">
<template v-if="/\.(jpg|jpeg|png|gif|webp|bmp)$/i.test(file.name)">
<img
:src="file.file_url || file.response?.data?.file_url"
:alt="file.name"
class="preview-thumb"
/>
</template>
<template v-else>
<el-icon class="file-icon"><Document /></el-icon>
</template>
<span class="file-name">{{ file.name }}</span>
<el-button
type="danger"
size="small"
link
@click="removeChatFile(idx)"
>
<el-icon><Close /></el-icon>
</el-button>
</div>
</div> </div>
</div> </div>
<el-input v-model="messageText" type="textarea" :rows="3" placeholder="输入消息" resize="none"
</div> @keyup.enter.prevent="sendMessage" />
</el-drawer> <ElInput v-model="ticket_id" type="hidden" />
<div class="chat-input-actions">
<ElDialog v-model="dialogVisiblestatus" title="工单状态" width="40%" align-center> <el-button type="primary" @click="sendMessage" v-ripple>发送</el-button>
<ElForm ref="formRef" :model="statusform" label-width="120px">
<ElFormItem label="状态" prop="status">
<ElSelect v-model="statusform.status">
<ElOption v-for="type in statusList" :key="type.value" :value="type.value" :label="type.text" />
</ElSelect>
</ElFormItem>
<ElFormItem label="描述" prop="msg">
<ElInput v-model="statusform.msg" type="textarea" :rows="3" />
</ElFormItem>
</ElForm>
<template #footer>
<div class="dialog-footer">
<ElButton @click="dialogVisiblestatus = false">取消</ElButton>
<ElButton type="primary" @click="statusSubmit()">提交</ElButton>
</div> </div>
</template> </div>
</ElDialog>
<!-- 图片预览弹窗 --> </div>
<ElImageViewer v-if="imageViewerVisible" :url-list="chatImageList.length > 0 ? chatImageList : imageList" :initial-index="imageViewerIndex" @close="closeImageViewer" /> </el-drawer>
<!-- 视频预览弹窗 -->
<ElDialog v-model="videoDialogVisible" width="60%" top="10vh" :show-close="true" append-to-body> <ElDialog v-model="dialogVisiblestatus" title="工单状态" width="40%" align-center>
<video v-if="currentVideoUrl" :src="currentVideoUrl" controls autoplay style="width:100%;max-height:70vh;display:block;"></video> <ElForm ref="formRef" :model="statusform" label-width="120px">
</ElDialog> <ElFormItem label="状态" prop="status">
</div> <ElSelect v-model="statusform.status">
<div v-else class="mobile-hide-tip"> <ElOption v-for="type in statusList" :key="type.value" :value="type.value" :label="type.text" />
<p>该页面暂不支持移动端访问</p> </ElSelect>
</div> </ElFormItem>
<ElFormItem label="描述" prop="msg">
<ElInput v-model="statusform.msg" type="textarea" :rows="3" />
</ElFormItem>
</ElForm>
<template #footer>
<div class="dialog-footer">
<ElButton @click="dialogVisiblestatus = false">取消</ElButton>
<ElButton type="primary" @click="statusSubmit()">提交</ElButton>
</div>
</template>
</ElDialog>
<!-- 图片预览弹窗 -->
<ElImageViewer v-if="imageViewerVisible" :url-list="chatImageList.length > 0 ? chatImageList : imageList" :initial-index="imageViewerIndex" @close="closeImageViewer" />
<!-- 视频预览弹窗 -->
<ElDialog v-model="videoDialogVisible" width="60%" top="10vh" :show-close="true" append-to-body>
<video v-if="currentVideoUrl" :src="currentVideoUrl" controls autoplay style="width:100%;max-height:70vh;display:block;"></video>
</ElDialog>
</div> </div>
</template> </template>
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<template> <template>
<div class="page-content"> <div class="page-content">
<div v-if="!isMobile"> <ElRow>
<ElRow> <!-- <ElCol :xs="24" :sm="12" :lg="6">
<!-- <ElCol :xs="24" :sm="12" :lg="6"> <ElInput placeholder="名称"></ElInput>
<ElInput placeholder="名称"></ElInput> </ElCol> -->
</ElCol> --> <div style="width: 12px"></div>
<div style="width: 12px"></div> <ElCol :xs="24" :sm="12" :lg="6" class="el-col2">
<ElCol :xs="24" :sm="12" :lg="6" class="el-col2"> <!-- <ElButton v-ripple>搜索</ElButton> -->
<!-- <ElButton v-ripple>搜索</ElButton> --> <ElButton @click="showDialog('add')" v-ripple>新增</ElButton>
<ElButton @click="showDialog('add')" v-ripple>新增</ElButton> </ElCol>
</ElCol> </ElRow>
</ElRow>
<ArtTable <ArtTable
ref="tableRef" ref="tableRef"
row-key="id" row-key="id"
:loading="loading" :loading="loading"
:data="tableData" :data="tableData"
:currentPage="pagination.currentPage" :currentPage="pagination.currentPage"
:pageSize="pagination.pageSize" :pageSize="pagination.pageSize"
:total="pagination.total" :total="pagination.total"
> >
<template #default> <template #default>
<ElTableColumn label="ID" prop="id" /> <ElTableColumn label="ID" prop="id" />
<ElTableColumn label="分类名称" prop="name" /> <ElTableColumn label="分类名称" prop="name" />
<ElTableColumn label="状态" prop="status"> <ElTableColumn label="状态" prop="status">
<template #default="scope">
<ElTag :type="scope.row.status ? 'primary' : 'info'">
{{ scope.row.status ? '启用' : '禁用' }}
</ElTag>
</template>
</ElTableColumn>
<ElTableColumn label="创建时间" prop="created_at" />
<ElTableColumn fixed="right" label="操作" max-width="160px">
<template #default="scope"> <template #default="scope">
<ElTag :type="scope.row.status ? 'primary' : 'info'"> <ElRow>
{{ scope.row.status ? '启用' : '禁用' }} <el-button link @click="showDialog('edit', scope.row)"> 编辑 </el-button>
</ElTag> <el-button link @click="deleteRole(scope.row)"> 删除 </el-button>
</ElRow>
</template> </template>
</ElTableColumn> </ElTableColumn>
<ElTableColumn label="创建时间" prop="created_at" /> </template>
<ElTableColumn fixed="right" label="操作" width="200px"> </ArtTable>
<template #default="scope">
<ElRow>
<el-button link @click="showDialog('edit', scope.row)"> 编辑 </el-button>
<el-button link @click="deleteRole(scope.row)"> 删除 </el-button>
</ElRow>
</template>
</ElTableColumn>
</template>
</ArtTable>
<ElDialog <ElDialog
v-model="dialogVisible" v-model="dialogVisible"
:title="dialogType === 'add' ? '新增' : '编辑'" :title="dialogType === 'add' ? '新增' : '编辑'"
width="40%" width="40%"
align-center align-center
> >
<ElForm ref="formRef" :model="form" :rules="rules" label-width="160px"> <ElForm ref="formRef" :model="form" :rules="rules" label-width="160px">
<ElFormItem label="分类名称" prop="name"> <ElFormItem label="分类名称" prop="name">
<ElInput v-model="form.name" /> <ElInput v-model="form.name" />
</ElFormItem> </ElFormItem>
</ElForm> </ElForm>
<template #footer> <template #footer>
<div class="dialog-footer"> <div class="dialog-footer">
<ElButton @click="dialogVisible = false">取消</ElButton> <ElButton @click="dialogVisible = false">取消</ElButton>
<ElButton type="primary" @click="handleSubmit(formRef)">提交</ElButton> <ElButton type="primary" @click="handleSubmit(formRef)">提交</ElButton>
</div> </div>
</template> </template>
</ElDialog> </ElDialog>
</div>
<div v-else class="mobile-hide-tip">
<p>该页面暂不支持移动端访问</p>
</div>
</div> </div>
</template> </template>