客户与跟进

2025-03-14 14:27:33 +08:00
parent 0b95eb8bf0
commit 2dc378734f
23 changed files with 1102 additions and 22 deletions
@@ -0,0 +1,43 @@
+<?php
+namespace config\constants;
+
+class Constants
+{
+    //客户分级
+    public const CUSTOMER_GRADE_INITIAL = 0;     // 初步接触
+    public const CUSTOMER_GRADE_COMMUNICATE = 1; // 需求沟通
+    public const CUSTOMER_GRADE_PLAN = 2; // 方案推进
+    public const CUSTOMER_GRADE_DEAL = 3;   // 成交阶段
+    public const CUSTOMER_GRADE_SALES = 4; // 售后阶段
+    public const CUSTOMER_GRADE_LOSS = 5; // 停滞或流失
+
+    public const GRADE = [
+        self::CUSTOMER_GRADE_INITIAL => '初步接触',
+        self::CUSTOMER_GRADE_COMMUNICATE => '需求沟通',
+        self::CUSTOMER_GRADE_PLAN => '方案推进',
+        self::CUSTOMER_GRADE_DEAL => '成交阶段',
+        self::CUSTOMER_GRADE_SALES => '售后阶段',
+        self::CUSTOMER_GRADE_LOSS => '停滞或流失',
+    ];
+
+    //客户重要性
+    public const CUSTOMER_MAGNITUDE_INITIAL = 0;     // 金牌商机
+    public const CUSTOMER_MAGNITUDE_COMMUNICATE = 1; // 银牌商机
+    public const CUSTOMER_MAGNITUDE_PLAN = 2; // 铜牌商机
+
+    public const MAGNITUDE = [
+        self::CUSTOMER_MAGNITUDE_INITIAL => '金牌商机',
+        self::CUSTOMER_MAGNITUDE_COMMUNICATE => '银牌商机',
+        self::CUSTOMER_MAGNITUDE_PLAN => '铜牌商机',
+    ];
+
+
+    //跟进类型
+    public const CUSTOMER_FOLLOW_VISIT = 0;     // 线下拜访
+    public const CUSTOMER_FOLLOW_UP = 1; // 线上跟进
+
+    public const FOLLOW = [
+        self::CUSTOMER_FOLLOW_VISIT => '线下拜访',
+        self::CUSTOMER_FOLLOW_UP => '线上跟进',
+    ];
+}