user['language']; //$language = 'zh_CN'; $language = $request->language; if($language == 'zh_CN'){ $gradeConstants = Constants::GRADE; }elseif ($language == 'ru'){ $gradeConstants = Constants::GRADE_RU; } foreach ($gradeConstants as $key => $value) { $grade[] = [ 'id' => $key, 'name' => $value, ]; } return Util::success($grade); } /** * 商机 * @param Request $request * @return \support\Response */ public function getMagnitude(Request $request) { $grade = []; $magnitudeConstants = Constants::MAGNITUDE_EN; //$language = $request->user['language']; //$language = 'zh_CN'; $language = $request->language; if($language == 'zh_CN'){ $magnitudeConstants = Constants::MAGNITUDE; }elseif ($language == 'ru'){ $magnitudeConstants = Constants::MAGNITUDE_RU; } foreach ($magnitudeConstants as $key => $value) { $grade[] = [ 'id' => $key, 'name' => $value, ]; } return Util::success($grade); } /** * 客户渠道 * @param Request $request * @return \support\Response */ public function getChannel(Request $request) { $list = Channel::getAll(); //$language = $request->user['language']; //$language = 'zh_CN'; // $language = $request->language; // if($language != 'zh_CN'){ // foreach ($list as &$value) { // $value['name'] = $value['name_en']; // } // }elseif ($language == 'ru'){ // foreach ($list as &$value) { // $value['name'] = $value['name_ru']; // } // } return Util::success($list); } /** * 待跟进客户列表 * @param Request $request * @return \support\Response */ public function waitFollow(Request $request) { $userId = $request->user['id']; $filter = Util::getParam($request, 'filter'); $page = $request->input('page', 1); $perPage = $request->input('per_page', 10); $where = [ ['user_id', '=', $userId], ['follow_next', '<>', 0], ]; if($filter == 0){ $where[] = ['follow_next', '<=', time() + 3600 * 24]; }elseif($filter == 1){ $where[] = ['follow_next', '<=', time() + 3600 * 24*3]; }elseif($filter == 2){ $where[] = ['follow_next', '<=', time() + 3600 * 24*7]; } $customer = Customer::where($where) ->whereNotNull('follow_next') ->orderBy('follow_next') ->paginate($perPage, ['*'], 'page', $page); foreach ($customer as &$item) { $item['follow_remaining'] = $item->follow_next-time(); $item['follow_next'] = date('Y-m-d H:i:s',$item->follow_next); } return Util::page($customer); } /** * 客户列表 * @param Request $request * @return \support\Response */ public function list(Request $request) { $page = $request->input('page', 1); $perPage = $request->input('per_page', 10); $follow = $request->input('follow', ''); //跟进状态 $keyword = $request->input('keyword', ''); //follow_last $follow_last = $request->input('follow_last', ''); //最后跟进:1:当天跟进客户,2:近三天跟进客户,3:近七天跟进客户 $tagId = $request->input('tag_id', ''); //打有某个标签的客户 $countryId = $request->input('country_id', ''); //打有某个标签的客户 $seas = $request->input('seas', ''); //公海客户 $where = []; $userId = $request->user['id']; if (Util::isEmpty($userId)) { return Util::fail(['user_id' => $userId], trans('user_none')); } // $where[] = ['type', 0]; if($seas == 'seas'){ $where[] = ['user_id', 0]; }else{ $where[] = ['user_id', $userId]; } if (!empty($countryId)){ $where[] = ['country_id', $countryId]; } //验证权限 // if ($request->user['role'] != 1) { // $where[] =['user_id',$userId] ; // } $grade = []; if (!Util::isEmpty($follow) && $follow == 0) { $where[] = ['grade', '<=', 2]; } elseif (!Util::isEmpty($follow) && $follow == 1) { $grade = [3, 4]; } elseif (!Util::isEmpty($follow) && $follow == 2) { $where[] = ['grade', '=', 5]; } if (!Util::isEmpty($follow_last) && $follow_last == 0) { $where[] = ['follow_last', '>', strtotime('-1 day')]; } elseif (!Util::isEmpty($follow_last) && $follow_last == 1) { $where[] = ['follow_last', '>', strtotime('-3 day')]; } elseif (!Util::isEmpty($follow_last) && $follow_last == 2) { $where[] = ['follow_last', '>', strtotime('-7 day')]; } // 执行分页查询 //关联标签tags //关联标签及分组tags.group $query = Customer::with('tags')->where($where) ->orderBy('crm_customer.id', 'desc'); if(!empty($tagId)){ //查询有$tagId 里任意一个标签的客户 // $query->whereHas('tags', function($query) use ($tagId){ // $query->where('tag.id', $tagId); // }); //查询有$tagId 里所有标签的客户 $tagId = explode(',', $tagId); foreach ($tagId as $id) { $query->whereHas('tags', function($query) use ($id){ $query->where('tag.id', $id); }); } } if (!Util::isEmpty($keyword)) { $query->where(function ($query) use ($keyword) { $query->where('contacts', 'like', "%{$keyword}%") ->orWhere('phone', 'like', "%{$keyword}%"); }); } if (!Util::isEmpty($grade)) { $query->whereIn('grade', $grade); } $recycle = Util::getParam($request,'recycle', ''); if ($recycle == 'recycle') { $query->onlyTrashed(); } if ($seas == 'seas') { $query->withTrashed()(); } $data = $query->paginate($perPage, ['*'], 'page', $page); foreach ($data->items() as &$value) { $value = Customer::getCustomer($value, $request); if($seas == 'seas'){ $value['phone'] = Util::mask($value['phone']); $value['email'] = Util::mask($value['email']); $value['seas_time'] = time()-strtotime($value['deleted_at']); } } return Util::page($data); } /** * 客户恢复 * @param Request $request * @return \support\Response */ public function restore(Request $request) { $id = Util::getParam($request,'id', ''); if (Util::isEmpty($id)) { return Util::fail([], trans('id_empty')); } $userId = $request->user['id']; $where = [ 'id' => $id, 'user_id' => $userId, ]; $res = Customer::where($where)->restore(); if($res){ return Util::success($res, trans('success')); }else{ return Util::fail([], trans('fail')); } } /** * 客户详情 * @param Request $request * @return \support\Response */ public function detail(Request $request) { $id = Util::getParam($request, 'id'); if (Util::isEmpty($id)) { return Util::fail([], 'id' . trans('not_null')); } $res = Customer::with('tags')->select('id', 'user_id', 'grade', 'channel_id', 'car_type_id', 'country_id', 'magnitude', 'email', 'phone', 'WhatsApp', 'contacts', 'describe', 'address', 'lat', 'lng', 'follow_next', 'follow_remark', 'sex') ->where('id', $id) ->first(); if ($res) { $res->toArray(); } else { return Util::fail([], '记录不存在'); } $res = Customer::getCustomer($res, $request, true); return Util::success($res); } /** * 客户录入 * @param Request $request * @return \support\Response */ public function save(Request $request) { $id = Util::getParam($request, 'id'); $channel_id = Util::getParam($request, 'channel_id'); if (Util::isEmpty($channel_id)) { return Util::fail([], trans('channel_not_null')); } $country_id = Util::getParam($request, 'country_id', 0); if (Util::isEmpty($country_id)) { // return Util::fail([],'country_id'.trans('not_null')); } // $car_type_id = Util::getParam($request, 'car_type_id'); // if (Util::isEmpty($car_type_id)) { // return Util::fail([], trans('car_type_not_null')); // } $contacts = Util::getParam($request, 'contacts'); $email = Util::getParam($request, 'email'); $phone = Util::getParam($request, 'phone'); if (Util::isEmpty($contacts) && Util::isEmpty($email) && Util::isEmpty($phone)) { return Util::fail([], trans('contacts_not_null')); } $data = [ 'user_id' => $request->user['id'], 'grade' => Util::getParam($request, 'grade', 0), 'channel_id' => $channel_id, 'country_id' => $country_id, // 'car_type_id' => $car_type_id, 'magnitude' => Util::getParam($request, 'magnitude', 0), 'email' => $email, 'phone' => $phone, 'WhatsApp' => Util::getParam($request, 'WhatsApp', ''), 'contacts' => $contacts, 'describe' => Util::getParam($request, 'describe'), 'lat' => Util::getParam($request, 'lat', 0), 'lng' => Util::getParam($request, 'lng', 0), 'address' => Util::getParam($request, 'address', ''), 'sex' => Util::getParam($request, 'sex', 0), ]; if (Util::isEmpty($id)) { $res = Customer::create($data); } else { unset($data['grade']); $res = Customer::where('id', $id) ->update($data); // Log::info('update', ['res' => $res]); (!$res) ?: $res = Customer::find($id)->toArray(); } if ($res) { return Util::success($res, trans('save_success')); } else { return Util::fail($res, trans('save_fail')); } } /** * 领取公海客户 * @param Request $request * @return \support\Response */ public function claim(Request $request) { $customerId = Util::getParam($request, 'customer_id'); $userId = $request->user['id']; if (Util::isEmpty($customerId)) { return Util::fail([], trans('customer_id').trans('not_null')); } $data = [ 'user_id' => $request->user['id'] ]; $customer= Customer::withTrashed()->find($customerId); if(empty($customer) || $customer->user_id != 0){ return Util::fail('', trans('claim_fail')); } $customer->restore(); $res = $customer->update($data); //记录客户关系变化 $his = CustomerHis::create([ 'customer_id' => $customerId, 'user_his' => 0, 'user_id' => $userId, ]); if ($res) { return Util::success($res, trans('success')); } else { return Util::fail($res, trans('fail')); } } /** * 批量转让 * @param Request $request * @return \support\Response */ public function cede(Request $request) { $customerId = Util::getParam($request, 'customer_id'); $userId = Util::getParam($request, 'user_id'); $selfId = $request->user['id']; if (Util::isEmpty($userId)) { return Util::fail([], 'user_id'.trans('not_null')); } if (Util::isEmpty($customerId)) { return Util::fail([], 'customer_id'.trans('not_null')); } $user = User::where(['id' => $userId])->first(); if (Util::isEmpty($user)) { return Util::fail(null, trans('user_none')); } $query= Customer::where('user_id',$selfId)->where('id',$customerId); $customer = $query->get(); foreach ($customer as $item) { //记录客户关系变化 $his = CustomerHis::create([ 'customer_id' => $item->id, 'user_his' => $item->user_id, 'user_id' => $user['id'], ]); } $res = $query->update(['user_id' => $user->id]); if ($res) { return Util::success($res, trans('success')); } else { return Util::fail($res, trans('fail')); } } /** * 跟进状态 * @param Request $request * @return \support\Response */ public function grade(Request $request) { $id = Util::getParam($request, 'id'); $grade = Util::getParam($request, 'grade'); if (Util::isEmpty($id)) { return Util::fail('', 'id' . trans('not_null')); } if (Util::isEmpty($id)) { return Util::fail('', 'grade' . trans('not_null')); } $data = [ 'grade' => $grade, ]; $res = Customer::where('id', $id) ->update($data); if ($res) { return Util::success($res, trans('save_success')); } else { return Util::fail($res, trans('save_fail')); } } /** * 更新下次跟进时间 * @param Request $request * @return \support\Response */ public function followNext(Request $request) { $id = Util::getParam($request, 'id'); if (Util::isEmpty($id)) { return Util::fail([], 'id' . trans('not_null')); } $data = [ 'follow_next' => Util::getParam($request, 'follow_next', 0), 'follow_remark' => Util::getParam($request, 'follow_remark', 0), 'warn' => 0, ]; $res = Customer::where('id', $id) ->update($data); if ($res) { return Util::success($res, trans('save_success')); } else { return Util::fail($res, trans('save_fail')); } } /** * 删除客户 * @param Request $request * @return \support\Response */ public function delete(Request $request) { $id = Util::getParam($request, 'id'); $force = Util::getParam($request, 'force',''); $userId = $request->user['id']; $where = [ 'id' => $id, 'user_id' => $userId, ]; $customer = Customer::where($where)->withTrashed()->first(); if(empty($customer)){ return Util::fail('', trans('fail')); } if($force == 'force'){ $res = $customer->forceDelete(); }else{ $res = $customer->delete(); } if ($res) { return Util::success($res, trans('success')); } else { return Util::fail($res, trans('fail')); } } /** * 统计客户 * @param Request $request * @return \support\Response */ public function statistics(Request $request) { $created = Util::getParam($request, 'created'); if (Util::isEmpty($created)) { return Util::fail([], 'created' . trans('not_null')); } $userId = $request->user['id']; $created_at = $request->user['created_at']; $day = ceil((time() - $created_at + 1) / 60 / 60 / 24); $where[] = ['user_id', '=', $userId]; $start = strtotime($created . '-01'); $year = date('Y', $start); $month = date('n', $start); //获取月份 $end = mktime(00, 00, 00, $month + 1, 1, $year); $where[] = ['created_at', '>=', $start]; $where[] = ['created_at', '<', $end]; $customer = Customer::where($where)->count(); //初步接触 $whereGrade = $where; $whereGrade[] = ['grade', '<=', 2]; $customerInit = Customer::where($whereGrade)->count(); //跟进中 $customeroFllow = Customer::where($where)->whereIn('grade', [3, 4])->count(); //已成交 $whereGrade = $where; $whereGrade[] = ['grade', '=', 5]; $customerDeal = Customer::where($whereGrade)->count(); //拜访数 $whereVisit = $where; $whereVisit[] = ['type', '=', 0]; $visit = Follow::where($whereVisit)->distinct('customer_id')->count(); //跟进数 $whereVisit = $where; $whereVisit[] = ['type', '=', 1]; $follow = Follow::where($whereVisit)->distinct('customer_id')->count(); $res = [ 'customer' => $customer, //客户数 'visit' => $visit, //拜访 'follow' => $follow, //跟进 'day' => $day, //注册天数 'customer_init' => $customerInit, //初步接触 'customero_fllow' => $customeroFllow, //跟进中 'customer_deal' => $customerDeal, //已成交 ]; if ($res) { return Util::success($res, trans('success')); } else { return Util::fail($res, trans('fail')); } } /** * 线索分配 * @param Request $request * @return \support\Response */ public function collect(Request $request) { Log::info('receive collect start',$request->all()); $user_sn = Util::getParam($request, 'user_sn'); //用户sn // $user_email = Util::getParam($request, 'user_email'); //邮箱 $user_id = Util::getParam($request, 'user_id'); //邮箱 $sn = Util::getParam($request, 'order_no'); //客户sn验证客户唯一性 $channel_id = Util::getParam($request, 'channel_id'); //渠道 $country_id = Util::getParam($request, 'country_id'); //国家 $magnitude = Util::getParam($request, 'magnitude'); //商机 $describe = Util::getParam($request, 'describe'); //客户详情 $phone = Util::getParam($request, 'phone'); //用户详情 $email = Util::getParam($request, 'email'); //用户详情 $WhatsApp = Util::getParam($request, 'WhatsApp'); $contacts = Util::getParam($request, 'contacts'); //联系人 if (Util::isEmpty($user_sn)) { return Util::fail([], '用户sn不能为空'); } if (Util::isEmpty($sn)) { return Util::fail([], '客户sn不能为空'); } // $user = UserService::updateSn($user_sn, $user_email); // if(!$user){ // return Util::fail($user, $user_email.'用户不存在'); // } $res = Customer::firstOrCreate( ['sn' => $sn], [ 'user_sn' => $user_sn, 'user_id' => $user_id, 'type' => 0, 'channel_id' => $channel_id, 'country_id' => $country_id, 'magnitude' => $magnitude, 'desc_collect' => $describe, 'phone' => $phone, 'email' => $email, 'WhatsApp' => $WhatsApp, 'contacts' => $contacts, ] ); if ($res) { return Util::success($res, trans('success')); } else { return Util::fail($res, trans('fail')); } } }