fdesk/app/crmAdmin/service/CustomerService.php

<?php

namespace app\crmAdmin\service;

use app\common\model\User;
use app\crm\model\CustomerHis;
use app\crmAdmin\logic\CustomerLogic;
use app\crm\model\CarType;
use app\crm\model\Channel;
use app\crm\model\Country;
use app\crm\model\Customer;
use app\crm\model\Follow;
use app\crm\utils\Util;
use config\constants\Constants;
use PhpOffice\PhpSpreadsheet\Spreadsheet;
use PhpOffice\PhpSpreadsheet\Writer\Xlsx;
use PhpOffice\PhpSpreadsheet\Style\Alignment;
use PhpOffice\PhpSpreadsheet\Style\Border;
use PhpOffice\PhpSpreadsheet\Style\Fill;
use support\Db;

class CustomerService
{
    public function list($params)
    {
        $customer = $this->search($params);
        return $customer;
    }

    /**
     * 查询列表数据
     * @param $params
     * @param $export
     * @return Customer[]|\Illuminate\Contracts\Pagination\LengthAwarePaginator|\Illuminate\Database\Eloquent\Builder[]|\Illuminate\Database\Eloquent\Collection|\Illuminate\Database\Eloquent\Collection[]|\Illuminate\Pagination\LengthAwarePaginator
     */
    public function search($params, $export = false)
    {

//        $page = $request->input('page', 1);
//        $perPage = $request->input('per_page', 10);
        $perPage = $params['size'] ?? 10;
        $page = $params['current'] ?? 1;
        $keyword = $params['keyword'] ?? '';
        $recycle = $params['recycle'] ?? '';
        $follow = $params['follow'] ?? '';
        $follow_last = $params['follow_last'] ?? '';
        $tagId = $params['tag_id'] ?? [];
        $user_id = $params['user_id'] ?? '';
        $seas = $params['seas'] ?? '';
        $scene = $params['scene'] ?? '';
        $where = [];

        if ($scene == 'audit') {
            $where[] = ['status', '=', 2];
        } else {
            $where[] = ['status', '=', 1];
        }
        if ($seas == 'seas' || $scene == 'seas') {
            $where[] = ['user_id', 0];
        }
//        if($recycle == 'recycle'){
//            $where[] = ['user_id', $user_id];
//        }


        $grade = [];
        if (!Util::isEmpty($follow) && $follow == 0) {
            $where[] = ['grade', '<=', 2];
        } elseif (!Util::isEmpty($follow) && $follow == 1) {
            $grade = [3, 4];
        } elseif (!Util::isEmpty($follow) && $follow == 2) {
            $where[] = ['grade', '=', 5];
        }

        if (!Util::isEmpty($follow_last) && $follow_last == 0) {
            $where[] = ['follow_last', '>', strtotime('-1 day')];
        } elseif (!Util::isEmpty($follow_last) && $follow_last == 1) {
            $where[] = ['follow_last', '>', strtotime('-3 day')];
        } elseif (!Util::isEmpty($follow_last) && $follow_last == 2) {
            $where[] = ['follow_last', '>', strtotime('-7 day')];
        }

        $query = Customer::where($where);

        if (!empty($user_id)) {
            $query->whereIn('user_id', explode(',', $user_id));
        } elseif ($user_id === 0 && $export) {
            $query->where('user_id', 0);
        }

        if (!empty($tagId)) {
            //查询有$tagId 里任意一个标签的客户
            //$query->whereHas('crm_tag', function($query) use ($tagId){
            //    $query->whereIn ('tag.id', $tagId);
            //});
            //查询有$tagId 里所有标签的客户
            foreach ($tagId as $id) {
                $query->whereHas('tags', function($query) use ($id){
                    $query->where('tag_id', $id);
                });
            }
        }
        if (!Util::isEmpty($keyword)) {
            $query->where(function ($query) use ($keyword) {
                $query->where('contacts', 'like', "%{$keyword}%")
                    ->orWhere('phone', 'like', "%{$keyword}%");
            });
        }
        if (!Util::isEmpty($grade)) {
            $query->whereIn('grade', $grade);
        }

        if ($recycle == 'recycle' || $scene == 'recycle' || $seas == 'seas' || $scene == 'seas' || $scene == 'audit') {
            $query->onlyTrashed();
        }

        if (!$export) {
            $customer = $query->orderBy('id', 'desc')->paginate($perPage, ['*'], 'page', $page);
        } else {
            $customer = $query->orderBy('id', 'desc')->get();
            return $customer;
        }
        if (!$export) {
            foreach ($customer as &$item) {
                $item = $this->getCustomer($item);
                if ($seas == 'seas' || $scene == 'seas') {
                    $item['seas_time'] = time() - strtotime($item['deleted_at']);
                }
                if ($scene == 'audit') { //审核时查询举报人姓名
                    $customerHis = CustomerHis::where('customer_id', $item->id)->orderBy('id', 'desc')->first(['user_his']);
                    var_dump($customerHis['user_his']);
                    $item['user_name'] = empty($customerHis['user_his']) ? '' : User::where('id',$customerHis['user_his'])->value('name');
                }
            }
        }
        unset($item);

        return $customer;
    }

    public function export($params)
    {
        if(empty($param['user_id']) && empty($param['tag_id'])){
            $params['user_id'] = 0;
        }
        $customers = $this->search($params, true);

        // 创建新的Spreadsheet对象
        $spreadsheet = new Spreadsheet();
        $sheet = $spreadsheet->getActiveSheet();

        // 设置表头
        $headers = [
            'A1' => '客户ID',
            'B1' => '联系人',
            'C1' => '电话',
            'D1' => '邮箱',
            'E1' => 'WhatsApp',
            'F1' => '性别',
            'G1' => '国家/地区',
            'H1' => '渠道来源',
            'I1' => '描述',
            'J1' => '所属人',
            'K1' => '录入人',
        ];

        // 设置表头样式
        foreach ($headers as $cell => $value) {
            $sheet->setCellValue($cell, $value);
        }

        // 设置表头样式
        $headerStyle = [
            'font' => [
                'bold' => true,
                'color' => ['rgb' => 'FFFFFF'],
            ],
            'fill' => [
                'fillType' => Fill::FILL_SOLID,
                'startColor' => ['rgb' => '4472C4'],
            ],
            'alignment' => [
                'horizontal' => Alignment::HORIZONTAL_CENTER,
                'vertical' => Alignment::VERTICAL_CENTER,
            ],
            'borders' => [
                'allBorders' => [
                    'borderStyle' => Border::BORDER_THIN,
                    'color' => ['rgb' => '000000'],
                ],
            ],
        ];

        $sheet->getStyle('A1:K1')->applyFromArray($headerStyle);

        // 填充数据
        $row = 2;
        foreach ($customers as $customer) {
            // 获取完整的客户信息
            $customerData = $this->getCustomer($customer);

            // 填充数据行
            $sheet->setCellValue('A' . $row, $customerData['id']);
            $sheet->setCellValue('B' . $row, $customerData['contacts']);
            $sheet->setCellValue('C' . $row, $customerData['phone']);
            $sheet->setCellValue('D' . $row, $customerData['email']);
            $sheet->setCellValue('E' . $row, $customerData['WhatsApp']);
            $sheet->setCellValue('F' . $row, $customerData['sex_txt']);
            $sheet->setCellValue('G' . $row, $customerData['country_name']);
            $sheet->setCellValue('H' . $row, $customerData['channel_name']);
            $sheet->setCellValue('I' . $row, $customerData['describe']);
            $sheet->setCellValue('J' . $row, $customerData['user_name']); // 所属人姓名
            $sheet->setCellValue('K' . $row, $customerData['enter_user_name']);

            $row++;
        }

        // 设置数据行样式
        $dataStyle = [
            'borders' => [
                'allBorders' => [
                    'borderStyle' => Border::BORDER_THIN,
                    'color' => ['rgb' => '000000'],
                ],
            ],
            'alignment' => [
                'vertical' => Alignment::VERTICAL_CENTER,
            ],
        ];

        $lastRow = $row - 1;
        if ($lastRow >= 2) {
            $sheet->getStyle('A2:K' . $lastRow)->applyFromArray($dataStyle);
        }

        // 自动调整列宽
        foreach (range('A', 'K') as $column) {
            $sheet->getColumnDimension($column)->setAutoSize(true);
        }

        // 设置行高
        $sheet->getRowDimension(1)->setRowHeight(25);

        // 生成文件名
        $filename = '客户数据_' . date('Y-m-d_H-i-s') . '.xlsx';

        // 创建输出目录
        $exportDir = runtime_path() . '/export/';
        if (!is_dir($exportDir)) {
            mkdir($exportDir, 0755, true);
        }

        $filepath = $exportDir . $filename;

        // 创建Excel写入器
        $writer = new Xlsx($spreadsheet);
        $writer->save($filepath);
//        $writer->save('php://output');
//        $excelContent = ob_get_clean();
//        return $excelContent;

//         返回文件信息
        return [
            'filename' => $filename,
            'filepath' => $filepath,
            'size' => filesize($filepath),
            'count' => count($customers)
        ];
    }

    /**
     * @param $params
     * @return bool
     */
    public function audit($params)
    {

        $id = $params['id'];

        $logic = new CustomerLogic();
        if ($params['scene'] == 'delete') {
            return $logic->forceDelete($params['id']);
        } else {
            return $logic->status($params['id'], 1);
        }
    }

    /**
     * @param $params
     * @return bool
     */
    public function transfer($params)
    {
        try {
            Db::beginTransaction();
            $customerId = $params['customer_id'];
            $userId = $params['user_id'];

            $query= Customer::whereIn('id',explode(',',$customerId));
            $customer = $query->get();

            foreach ($customer as $item) {
                //记录客户关系变化
                $his = CustomerHis::create([
                    'customer_id' => $item->id,
                    'user_his' => $item->user_id,
                    'user_id' => $userId,
                ]);
            }
            $res = $query->update(['user_id' => $userId]);

            Db::commit();
            return $res;
        } catch (\Throwable $e) {
            Db::rollback();
            throw $e;
        }
    }

    /**
     * @param $customer
     * @param $request
     * @param $tag 是否返回客户标签
     * @return mixed
     */
    public static function getCustomer($customer, $language = 'zh_CN', $tag = false)
    {
        $customer['grade_txt'] = Util::language($language, Constants::GRADE_EN[$customer['grade']], Constants::GRADE_ZH[$customer['grade']], Constants::GRADE_RU[$customer['grade']]);
        $customer['magnitude'] = ($customer['magnitude']==0)?1:$customer['magnitude'];
        $customer['magnitude_txt'] = Util::language($language, Constants::MAGNITUDE_EN[$customer['magnitude']], Constants::MAGNITUDE[$customer['magnitude']], Constants::MAGNITUDE_RU[$customer['magnitude']]);
        $customer['sex_txt'] = Util::language($language, Constants::SEX_EN[$customer['sex']], Constants::SEX[$customer['sex']], Constants::SEX_RU[$customer['sex']]);

        if ($customer['grade'] <= 2) {
            $customer['follow'] = 0;
            $customer['follow_txt'] = Util::language($language, 'Following', '跟进中', 'Продолжение');
        } elseif ($customer['grade'] < 5) {
            $customer['follow'] = 1;
            $customer['follow_txt'] = Util::language($language, 'transacted', '已成交', 'Транзакция завершена');
        } else {
            $customer['follow'] = 2;
            $customer['follow_txt'] = Util::language($language, 'lost', '已流失', 'Потерянный');
        }

        $where = [
            'customer_id' => $customer['id']
        ];
        $begin_follow = Follow::select('id', 'created_at', 'updated_at')
            ->where($where)
            ->min('created_at');


        $customer['begin_follow'] = Util::timeTotDate($begin_follow);
//        $customer['created_at'] = Util::timeTotDate($customer['created_at']);
//        $customer['updated_at'] = Util::timeTotDate($customer['updated_at']);

        $customer = Util::formatDate($customer, ['follow_last']);
        $nameLang = $language == 'en' ? 'name_en' : ($language == 'ru' ? 'name_ru' : 'name');
        $countryLang = $language == 'en' ? 'en_addr' : 'cn_addr';
//        $customer['car_type_name'] = empty($customer['car_type_id'])?'':CarType::where(['id'=>$customer['car_type_id']])->value($nameLang);
        $customer['country_name'] = empty($customer['country_id']) ? '' : Country::where(['id' => $customer['country_id']])->value($countryLang);
        $customer['channel_name'] = empty($customer['channel_id']) ? '' : Channel::where(['id' => $customer['channel_id']])->value($nameLang);
//        $customer['last_follow'] = $last_follow;

        if ($tag) {
            foreach ($customer['tags'] as &$tag) {
                $tag['names'] = unserialize($tag['names']);
                $tag['name'] = $tag['names'][$language];
            }
        }


        $customer['enter_user_name'] = empty($customer['enter_user_id']) ? '' : User::where('id',$customer['enter_user_id'])->value('name');
        $customer['user_name'] = empty($customer['user_id']) ? '公海' : User::where('id',$customer['user_id'])->value('name');

        return $customer;
    }


    public function detail($params)
    {
        $id = $params['id'];
        $customer = Customer::with('tags')
            ->where('id', $id)
            ->first();
        $customer = $this->getCustomer($customer);

        return $customer;
    }
}