100 lines
3.1 KiB
PHP
100 lines
3.1 KiB
PHP
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<?php
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namespace app\inquiry\service;
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use support\Db;
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use support\Redis;
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use support\exception\BusinessException;
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use Webman\RedisQueue\Redis as RedisQueueRedis;
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class InquiryAssignService
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{
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/**
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* 按渠道分配 inquiry_log 中待分配的记录，轮询业务员，并推送到 CRM 队列
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*
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* @param int[] $salesUserIds 参与轮询的业务员ID列表
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* @param string $roundRobinKey 轮询分组key（Redis记指针）
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* @param int $channelId 渠道ID（对应 inquiry_log.channel）
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* @param int $limit 每次最多分配多少条
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*
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* @return int 实际分配的条数
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*/
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public function assignBatch(array $salesUserIds, string $roundRobinKey, int $channelId, int $limit = 100): int
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{
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$userIds = array_values(array_filter(array_map('intval', $salesUserIds), fn($v) => $v > 0));
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if (empty($userIds)) {
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throw new BusinessException('分配失败：业务员列表为空');
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}
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$inquiries = Db::table('inquiry_log')
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->where('status', 0)
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->where('recipient', 0)
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->where('channel', $channelId)
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->orderBy('id')
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->limit($limit)
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->get();
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if ($inquiries->isEmpty()) {
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return 0;
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}
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$now = time();
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$count = 0;
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foreach ($inquiries as $row) {
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$inquiryId = (int)$row->id;
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$recipientUserId = $this->nextRecipientId($userIds, $roundRobinKey);
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Db::transaction(function () use ($inquiryId, $recipientUserId, $now, &$count) {
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$affected = Db::table('inquiry_log')
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->where('id', $inquiryId)
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->update([
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'recipient' => $recipientUserId,
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'status' => 2,
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'r_time' => $now,
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't_time' => $now,
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'updated_at' => $now,
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]);
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if ($affected === 0) {
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// 可能被其他进程抢先处理了，直接跳过
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return;
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}
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$res = [
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'id' => $inquiryId,
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'recipient' => $recipientUserId,
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'dispatched_at' => $now,
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'source' => 'fb_leads_inquiry',
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];
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// 队列推送 —— 用你原来的写法
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RedisQueueRedis::send('inquiry-to-crm-new', $res);
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$count++;
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});
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}
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return $count;
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}
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/**
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* 轮询获取下一个业务员ID
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*/
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protected function nextRecipientId(array $userIds, string $groupKey): int
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{
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$userIds = array_values(array_filter(array_map('intval', $userIds), fn($v) => $v > 0));
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if (empty($userIds)) {
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throw new BusinessException('轮询分配失败：业务员列表为空');
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}
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$count = count($userIds);
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$key = 'inquiry:assign:round_robin:' . $groupKey;
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$val = Redis::incr($key); // 原子自增
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$index = ($val - 1) % $count;
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return $userIds[$index];
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}
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}
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