fdesk/app/ticket/service/ConversationService.php

<?php

namespace app\ticket\service;

use app\common\service\OssService;
use app\ticket\logic\ConversationLogic;
use config\constants\Constants;
use support\Db;
use support\exception\BusinessException;

class ConversationService
{
    public function list($params)
    {
        $locale = locale();
//        $locale = 'zh';
        $ticket_status = $locale == 'zh'? Constants::TICKET_STATUS_ZH:Constants::TICKET_STATUS_EN;
//        $ticket_status = Constants::TICKET_STATUS_ZH;
//        $params['locale'] = locale();
        $result = (new ConversationLogic())->list($params);

        $status_fanyi = array_map(fn($v) => "{{{$v}}}", array_flip(Constants::TICKET_STATUS));
        $ossservice = new OssService();
        foreach ($result as $key => $value) {
            $result[$key]['content'] = str_replace($status_fanyi,$ticket_status,$value['content']);
            $result[$key]['attachment'] = explode(",", $value['attachment']);
            foreach ($result[$key]['attachment'] as $k => $attachment) {
                $result[$key]['attachment_full'][$k] = (!empty($attachment))?$ossservice->generatePrivateUrl($attachment):'';
            }
        }
        return $result;
    }

    public function add(array $data)
    {
        try {
            $data['attachment'] = implode(",", $data['attachment']);
            return (new ConversationLogic())->add($data);
        } catch (\Throwable $e) {
            throw $e;
        }
    }

    public function edit(array $data)
    {
        try {
            Db::beginTransaction();
            $data['attachment'] = implode(",", $data['attachment']);
            $result = (new ConversationLogic())->edit($data);
            Db::commit();
            return $result;
        } catch (\Throwable $e) {
            Db::rollback();
            throw $e;
        }
    }
}