diff --git a/app/command/HesuGoogleInquiryImportCommand.php b/app/command/HesuGoogleInquiryImportCommand.php new file mode 100644 index 0000000..8166635 --- /dev/null +++ b/app/command/HesuGoogleInquiryImportCommand.php @@ -0,0 +1,346 @@ + 建 crm_customer 档案 -> 按行序轮询分配业务员 -> 每人一封汇总邮件。 + * 固定口径:corp_id=1(合塑)、channel_id=4(合塑谷歌)、type=2(导入数据); + * 去重:电话或邮箱与现有未删除客户重复(含本文件内重复)则跳过。 + */ +class HesuGoogleInquiryImportCommand extends Command +{ + protected static $defaultName = 'inquiry:import-hesu-google'; + protected static $defaultDescription = '合塑谷歌网站询盘导入:新询盘建档+轮询分配+汇总邮件'; + + private const CORP_ID = 1; + private const CHANNEL_ID = 4; // 合塑谷歌 + private const CHANNEL_NAME = '合塑谷歌'; + private const TYPE = 2; // 导入数据 + private const GRADE = 0; + private const MAGNITUDE = 2; + + protected function configure() + { + $this->addOption('file', null, InputOption::VALUE_REQUIRED, 'Excel 文件路径', 'docs/询盘明细_2026年6-8月_已清洗.xlsx') + ->addOption('users', null, InputOption::VALUE_REQUIRED, '目标 user_id 列表,逗号分隔(必填)', '') + ->addOption('dry-run', null, InputOption::VALUE_NONE, '只解析+去重预检+分配预演,不写库不发邮件') + ->addOption('no-notify', null, InputOption::VALUE_NONE, '只建档分配,不发邮件(先核对库再 --notify-only 补发)') + ->addOption('notify-only', null, InputOption::VALUE_NONE, '跳过写库,按 manifest 补发未成功的邮件') + ->addOption('only-user', null, InputOption::VALUE_REQUIRED, '仅给指定 user_id 发邮件(试发)', '0'); + } + + /** + * 解析 Excel(按表头名定位列,顺序无关)。返回行数组。 + */ + private function parseExcel(string $filePath): array + { + $sheet = IOFactory::load($filePath)->getActiveSheet(); + $highestRow = $sheet->getHighestRow(); + + $colMap = []; + foreach (range('A', 'Z') as $col) { + $v = trim((string)($sheet->getCell($col . '1')->getValue() ?? '')); + if ($v !== '') { + $colMap[$v] = $col; + } + } + $required = ['客户姓名', '电话/WhatsApp', '邮箱', '留言内容', '产品页链接']; + $missing = array_diff($required, array_keys($colMap)); + if ($missing) { + throw new \RuntimeException('Excel 缺少必需列头: ' . implode(', ', $missing) . ';实际列头: ' . implode(',', array_keys($colMap))); + } + + $get = function (string $header, int $r) use ($sheet, $colMap): string { + return trim((string)($sheet->getCell($colMap[$header] . $r)->getValue() ?? '')); + }; + + $rows = []; + for ($r = 2; $r <= $highestRow; $r++) { + $row = [ + 'contacts' => $get('客户姓名', $r), + 'phone' => $get('电话/WhatsApp', $r), + 'email' => $get('邮箱', $r), + 'message' => $get('留言内容', $r), + 'url' => $get('产品页链接', $r), + 'excel_row' => $r, + ]; + if ($row['contacts'] === '' && $row['phone'] === '' && $row['email'] === '') { + continue; // 整行为空 + } + $rows[] = $row; + } + return $rows; + } + + /** + * 从产品页链接提取车型 slug,如 /product/rox-01/ -> rox-01 + */ + private function productSlug(string $url): string + { + $path = parse_url($url, PHP_URL_PATH) ?: ''; + $segs = array_values(array_filter(explode('/', $path), fn($s) => $s !== '')); + if (empty($segs)) { + return ''; + } + $i = array_search('product', $segs, true); + if ($i !== false && isset($segs[$i + 1])) { + return $segs[$i + 1]; + } + return (string)end($segs); + } + + /** + * 库内 + 文件内去重。返回 [待建档行, 跳过信息列表] + */ + private function dedup(array $rows, OutputInterface $output): array + { + $dbPhones = []; + foreach (array_chunk(array_filter(array_column($rows, 'phone')), 500) as $chunk) { + $dbPhones = array_merge($dbPhones, Db::table('crm_customer') + ->whereNull('deleted_at')->whereIn('phone', $chunk)->pluck('phone')->map(fn($v) => trim((string)$v))->all()); + } + $dbEmails = []; + foreach (array_chunk(array_filter(array_column($rows, 'email')), 500) as $chunk) { + $dbEmails = array_merge($dbEmails, Db::table('crm_customer') + ->whereNull('deleted_at')->whereIn('email', $chunk)->pluck('email')->map(fn($v) => trim((string)$v))->all()); + } + $dbPhones = array_flip($dbPhones); + $dbEmails = array_flip($dbEmails); + + $keep = []; $skipped = []; $noContact = []; + $seenPhone = []; $seenEmail = []; + foreach ($rows as $row) { + if ($row['phone'] === '' && $row['email'] === '') { + $noContact[] = $row; + continue; + } + if ($row['phone'] !== '' && (isset($dbPhones[$row['phone']]) || isset($seenPhone[$row['phone']]))) { + $skipped[] = [$row['excel_row'], '电话重复: ' . $row['phone']]; + $seenPhone[$row['phone']] = 1; + continue; + } + if ($row['email'] !== '' && (isset($dbEmails[$row['email']]) || isset($seenEmail[$row['email']]))) { + $skipped[] = [$row['excel_row'], '邮箱重复: ' . $row['email']]; + $seenEmail[$row['email']] = 1; + continue; + } + if ($row['phone'] !== '') { + $seenPhone[$row['phone']] = 1; + } + if ($row['email'] !== '') { + $seenEmail[$row['email']] = 1; + } + $keep[] = $row; + } + return [$keep, $skipped, $noContact]; + } + + private function manifestPath(string $date): string + { + return runtime_path() . '/inquiry_hesu_google_import_' . $date . '.json'; + } + + protected function execute(InputInterface $input, OutputInterface $output): int + { + $file = $input->getOption('file'); + $targetUserIds = array_values(array_filter(array_map('intval', explode(',', (string)$input->getOption('users'))))); + $dryRun = (bool)$input->getOption('dry-run'); + $notifyOnly = (bool)$input->getOption('notify-only'); + $noNotify = (bool)$input->getOption('no-notify'); + $onlyUser = (int)$input->getOption('only-user'); + $date = date('Y-m-d'); + + if (!$targetUserIds) { + $output->writeln('--users 不能为空(目标业务员 user_id 列表)'); + return self::FAILURE; + } + if (!is_file($file)) { + $output->writeln('文件不存在: ' . $file . ''); + return self::FAILURE; + } + if ($notifyOnly && $noNotify) { + $output->writeln('--notify-only 与 --no-notify 不能同时使用'); + return self::FAILURE; + } + + $output->writeln('解析 Excel: ' . $file . ''); + $rows = $this->parseExcel($file); + $output->writeln('数据行: ' . count($rows) . ''); + + [$keep, $skipped, $noContact] = $this->dedup($rows, $output); + $output->writeln('去重后待建档: ' . count($keep) . ',重复跳过: ' . count($skipped) . ',无联系方式跳过: ' . count($noContact) . ''); + foreach (array_slice($skipped, 0, 10) as $s) { + $output->writeln(' 跳过 行' . $s[0] . ' ' . $s[1] . ''); + } + if (count($skipped) > 10) { + $output->writeln(' ...另 ' . (count($skipped) - 10) . ' 条'); + } + foreach ($noContact as $row) { + $output->writeln(' 无联系方式 行' . $row['excel_row'] . ' ' . $row['contacts'] . ''); + } + + // 轮询分配(按行序 i % n) + $n = count($targetUserIds); + foreach ($keep as $i => &$row) { + $row['new_user_id'] = $targetUserIds[$i % $n]; + } + unset($row); + $groups = []; + foreach ($targetUserIds as $uid) { + $groups[$uid] = []; + } + foreach ($keep as $row) { + $groups[$row['new_user_id']][] = $row; + } + foreach ($targetUserIds as $uid) { + $output->writeln('user ' . $uid . ' 分配: ' . count($groups[$uid]) . ' 条'); + } + foreach ($keep as $i => $row) { + if ($i < 3) { + $output->writeln('样例[行' . $row['excel_row'] . '] ' . $row['contacts'] . ' ' . $row['phone'] . ' ' + . $this->productSlug($row['url']) . ' -> user ' . $row['new_user_id'] . ''); + } + } + + if ($dryRun) { + $output->writeln('[dry-run] 不写库、不发邮件。确认后去掉 --dry-run 执行。'); + return self::SUCCESS; + } + + if (!$notifyOnly) { + $created = []; + Db::connection()->transaction(function () use ($keep, $targetUserIds, $output, &$created) { + foreach ($keep as $row) { + $desc = $row['message']; + if ($row['url'] !== '') { + $desc .= ($desc !== '' ? "\n" : '') . '产品页:' . $row['url']; + } + $c = new CrmCustomer(); + $c->corp_id = self::CORP_ID; + $c->user_id = $row['new_user_id']; + $c->type = self::TYPE; + $c->channel_id = self::CHANNEL_ID; + $c->grade = self::GRADE; + $c->magnitude = self::MAGNITUDE; + $c->email = $row['email']; + $c->phone = $row['phone']; + $c->WhatsApp = ''; + $c->contacts = $row['contacts']; + $c->desc_collect = $desc; + $slug = $this->productSlug($row['url']); + $c->intended_vehicles = $slug !== '' ? $slug : null; + $c->obtain = time(); + if (!$c->save()) { + throw new \RuntimeException('行' . $row['excel_row'] . ' 建档失败'); + } + $row['code'] = $c->code; + $created[] = $row; + } + $output->writeln('已建档并分配: ' . count($created) . ' 条(code 由模型自动生成)'); + }); + $keep = $created; + $groups = []; + foreach ($targetUserIds as $uid) { + $groups[$uid] = []; + } + foreach ($keep as $row) { + $groups[$row['new_user_id']][] = $row; + } + } else { + $output->writeln('[notify-only] 跳过写库。'); + } + + if ($noNotify) { + $output->writeln('[no-notify] 已建档,跳过发邮件。核对库后用 --notify-only 补发。'); + return self::SUCCESS; + } + + $manifestPath = $this->manifestPath($date); + $this->initManifest($manifestPath, $targetUserIds, $groups); + $this->sendDigests($groups, $targetUserIds, $manifestPath, $onlyUser, $output); + return self::SUCCESS; + } + + private function initManifest(string $path, array $targetUserIds, array $groups): void + { + if (is_file($path)) { + return; + } + $perUser = []; $emailed = []; + foreach ($targetUserIds as $uid) { + $perUser[(string)$uid] = count($groups[$uid] ?? []); + $emailed[(string)$uid] = false; + } + $data = [ + 'date' => date('Y-m-d'), + 'imported_at' => time(), + 'target_users' => $targetUserIds, + 'per_user_counts' => $perUser, + 'emailed' => $emailed, + ]; + file_put_contents($path, json_encode($data, JSON_UNESCAPED_UNICODE | JSON_PRETTY_PRINT)); + } + + private function sendDigests(array $groups, array $targetUserIds, string $manifestPath, int $onlyUser, OutputInterface $output): void + { + $users = Db::table('user')->whereIn('id', $targetUserIds)->get(['id', 'name', 'email']); + $userMap = []; + foreach ($users as $u) { + $userMap[(int)$u->id] = $u; + } + $manifest = is_file($manifestPath) ? (json_decode((string)file_get_contents($manifestPath), true) ?: ['emailed' => []]) : ['emailed' => []]; + $date = date('Y-m-d'); + + foreach ($targetUserIds as $uid) { + if ($onlyUser > 0 && $uid !== $onlyUser) { + continue; + } + if (!empty($manifest['emailed'][(string)$uid])) { + $output->writeln('跳过已发送: user ' . $uid . ''); + continue; + } + $u = $userMap[$uid] ?? null; + if (!$u || empty($u->email)) { + $output->writeln('user ' . $uid . ' 无邮箱,跳过'); + continue; + } + $inquiries = []; + foreach ($groups[$uid] ?? [] as $row) { + $inquiries[] = [ + 'code' => $row['code'] ?? '', + 'contact' => $row['contacts'], + 'email' => $row['email'], + 'phone' => $row['phone'], + 'country_cn' => '', + 'channel' => self::CHANNEL_NAME, + 'remark' => $row['message'], + ]; + } + $html = InquiryDigestMail::build((string)$u->name, $inquiries, $date); + $subject = '新询盘分配汇总(共 ' . count($inquiries) . ' 条)- ' . $u->name . ' - ' . $date; + + $ok = MailSend::send($u->email, $subject, $html); + if (!$ok) { + $ok = MailSend::send($u->email, $subject, $html); + } + $manifest['emailed'][(string)$uid] = (bool)$ok; + file_put_contents($manifestPath, json_encode($manifest, JSON_UNESCAPED_UNICODE | JSON_PRETTY_PRINT)); + + $tag = $ok ? 'info' : 'error'; + $output->writeln('<' . $tag . '>user ' . $uid . ' (' . $u->email . '): ' + . ($ok ? '发送成功' : '发送失败') . ',共 ' . count($inquiries) . ' 条'); + } + } +}