diff --git a/app/common/controller/MessageNotificationsController.php b/app/common/controller/MessageNotificationsController.php
new file mode 100644
index 0000000..19341fc
--- /dev/null
+++ b/app/common/controller/MessageNotificationsController.php
@@ -0,0 +1,52 @@
+<?php
+namespace app\common\controller;
+
+use app\common\controller\BaseController;
+use app\common\traits\crud\CrudControllerTrait;
+use app\common\service\MessageNotificationsService;
+use app\common\model\MessageNotifications;
+use support\Request;
+
+class MessageNotificationsController extends BaseController
+{
+    use CrudControllerTrait;
+
+    protected $service;
+
+    public function __construct()
+    {
+        $this->service = new MessageNotificationsService();
+    }
+
+    /**
+     * 列表页数据格式化
+     *
+     * @param array $data
+     * @return array
+     */
+    protected function indexFormat($data)
+    {
+        if (isset($data['created_at']))
+            $data['created_at'] = date('Y-m-d H:i:s', $data['created_at']);
+        return $data;
+    }
+
+    protected function showFormat($data)
+    {
+        if (isset($data['created_at']))
+            $data['created_at'] = date('Y-m-d H:i:s', $data['created_at']);
+        return $data;
+    }
+
+
+    public function push(Request $request)
+    {
+        try {
+            $data = $this->validate($this->service->getValidator(), $request->post(), 'store');
+            $res = $this->service->servicePush($request, $data);
+            return $this->success($res, '推送成功');
+        } catch (\Throwable $e) {
+            return $this->error($e->getMessage());
+        }
+    }
+}
\ No newline at end of file
diff --git a/app/common/controller/MessageUserStatusController.php b/app/common/controller/MessageUserStatusController.php
new file mode 100644
index 0000000..9a896a1
--- /dev/null
+++ b/app/common/controller/MessageUserStatusController.php
@@ -0,0 +1,95 @@
+<?php
+namespace app\common\controller;
+
+use app\common\controller\BaseController;
+use app\common\traits\crud\CrudControllerTrait;
+use app\common\service\MessageUserStatusService;
+use support\Request;
+
+class MessageUserStatusController extends BaseController
+{
+    use CrudControllerTrait;
+
+    protected $service;
+
+    public function __construct()
+    {
+        $this->service = new MessageUserStatusService();
+    }
+
+    /**
+     * 列表页数据格式化
+     *
+     * @param array $data
+     * @return array
+     */
+    protected function indexFormat($data)
+    {
+        if (isset($data['read_at']) && $data['read_at'] !== null) {
+            $data['read_at'] = date('Y-m-d H:i:s', $data['read_at']);
+        } else {
+            $data['read_at'] = ' - ';
+        }
+            
+        if (isset($data['message']))
+            $data['message']['created_at'] = date('Y-m-d H:i:s', $data['message']['created_at']);
+        return $data;
+    }
+
+    protected function showFormat($data)
+    {
+        if (isset($data['read_at']) && $data['read_at'] !== null) {
+            $data['read_at'] = date('Y-m-d H:i:s', $data['read_at']);
+        } else {
+            $data['read_at'] = ' - ';
+        }
+            
+        if (isset($data['message']))
+            $data['message']['created_at'] = date('Y-m-d H:i:s', $data['message']['created_at']);
+        return $data;
+    }
+
+    protected function unReadFormat($data)
+    {
+        foreach ($data as &$item) {
+            if (isset($item['read_at']) && $item['read_at'] !== null) {
+                $item['read_at'] = date('Y-m-d H:i:s', $item['read_at']);
+            } else {
+                $item['read_at'] = ' - ';
+            }
+            
+            if (isset($item['message'])) {
+                $item['message']['created_at'] = date('Y-m-d H:i:s', $item['message']['created_at']);
+            }
+        }
+        return $data;
+    }
+
+    public function read(Request $request)
+    {
+        try {
+            $data = $this->validate($this->service->getValidator(), $request->post(), 'read');
+            $this->service->serviceRead($request, $data);
+            return $this->success([], '操作成功');
+        } catch (\Throwable $e) {
+            return $this->error($e->getMessage());
+        }
+    }
+
+    public function listUnRead(Request $request)
+    {
+        try {
+            $raw = $this->service->serviceListUnRead($request);
+            $data = $this->transformData($raw, method_exists($this, 'unReadFormat')
+                                    ? [$this, 'unReadFormat']
+                                    : null);
+            $data = [
+                'list' => $data,
+                'counts' => count($data)
+            ];
+            return $this->success($data);
+        } catch (\Throwable $e) {
+            return $this->error($e->getMessage());
+        }
+    }
+}
\ No newline at end of file
diff --git a/app/common/logic/MessageNotificationsLogic.php b/app/common/logic/MessageNotificationsLogic.php
new file mode 100644
index 0000000..594bb96
--- /dev/null
+++ b/app/common/logic/MessageNotificationsLogic.php
@@ -0,0 +1,29 @@
+<?php
+
+namespace app\common\logic;
+
+use app\common\traits\crud\CrudLogicTrait;
+use app\common\model\MessageNotifications;
+
+class MessageNotificationsLogic
+{
+    use CrudLogicTrait;
+
+    /**
+     * 指定当前要操作的模型
+     */
+    protected string $modelClass = MessageNotifications::class;
+
+
+    public function logicDeleteBy($config)
+    {
+        $msg = $this->logicShow($config);
+        if ($msg) {
+            // 删除关联的用户状态记录
+            $msg->userStatuses()->delete();
+            // 删除消息本身
+            $msg->delete();
+        }
+        return true;
+    }
+}
\ No newline at end of file
diff --git a/app/common/logic/MessageUserStatusLogic.php b/app/common/logic/MessageUserStatusLogic.php
new file mode 100644
index 0000000..ea4b63e
--- /dev/null
+++ b/app/common/logic/MessageUserStatusLogic.php
@@ -0,0 +1,17 @@
+<?php
+
+namespace app\common\logic;
+
+use app\common\traits\crud\CrudLogicTrait;
+use app\common\model\MessageUserStatus;
+
+class MessageUserStatusLogic
+{
+    use CrudLogicTrait;
+
+    /**
+     * 指定当前要操作的模型
+     */
+    protected string $modelClass = MessageUserStatus::class;
+
+}
\ No newline at end of file
diff --git a/app/common/model/InquiryLog.php b/app/common/model/InquiryLog.php
index 798b267..4d8b483 100644
--- a/app/common/model/InquiryLog.php
+++ b/app/common/model/InquiryLog.php
@@ -60,9 +60,13 @@ class InquiryLog extends Model
         return $this->hasOne(User::class, 'id', 'enter_user_id');
     }
 
+    // public function recipientInfo()
+    // {
+    //     return $this->hasOne(User::class, 'id', 'recipient')->where('status', 1);
+    // }
     public function recipientInfo()
     {
-        return $this->hasOne(User::class, 'id', 'recipient')->where('status', 1);
+        return $this->hasOne(User::class, 'id', 'recipient');
     }
 
     public function channelInfo()
diff --git a/app/common/model/MessageNotifications.php b/app/common/model/MessageNotifications.php
new file mode 100644
index 0000000..196a329
--- /dev/null
+++ b/app/common/model/MessageNotifications.php
@@ -0,0 +1,98 @@
+<?php
+
+namespace app\common\model;
+
+use support\Model;
+
+class MessageNotifications extends Model
+{
+    /**
+     * The connection name for the model.
+     *
+     * @var string|null
+     */
+    protected $connection = 'mysql';
+    
+    /**
+     * The table associated with the model.
+     *
+     * @var string
+     */
+    protected $table = 'message_notifications';
+
+    /**
+     * The primary key associated with the table.
+     *
+     * @var string
+     */
+    protected $primaryKey = 'id';
+
+    /**
+     * Indicates if the model should be timestamped.
+     *
+     * @var bool
+     */
+    public $timestamps = false;
+    
+    // const UPDATED_AT = false;
+    
+    // protected $dateFormat = 'U';
+
+    /**
+     * 允许自动填充模型字段
+     */
+    protected $fillable = ['id', 'msg_no', 'sender_id', 'sender_type', 'recipient', 'title', 'content', 'scene', 'push_method', 'created_at'];
+
+    /**
+     * 不允许自动填充模型字段
+     */
+    protected $guarded = [];
+
+    // 消息创建
+    const SCENE = [
+        self::SCENE0 => '系统消息',
+        self::SCENE1 => '系统通知'
+    ];
+    const SCENE0 = 0;
+    const SCENE1 = 1;
+
+    // 推送方式
+    const PUSH_METHOD = [
+        self::PUSH_METHOD0 => '系统推送',
+        self::PUSH_METHOD1 => '手动推送'
+    ];
+    const PUSH_METHOD0 = 0;
+    const PUSH_METHOD1 = 1;
+
+
+    /**
+     * 关联用户消息状态 (一对多)
+     */
+    public function userStatuses()
+    {
+        return $this->hasMany(MessageUserStatus::class, 'msg_id', 'id');
+    }
+
+    /**
+     * 获取已读用户状态
+     */
+    public function readUsers()
+    {
+        return $this->hasMany(MessageUserStatus::class, 'msg_id', 'id')
+            ->where('status', 1);
+    }
+
+    /**
+     * 获取未读用户状态
+     */
+    public function unreadUsers()
+    {
+        return $this->hasMany(MessageUserStatus::class, 'msg_id', 'id')
+            ->where('status', 0);
+    }
+
+    public function sender()
+    {
+        return $this->belongsTo(User::class, 'sender_id', 'id');
+    }
+}
\ No newline at end of file
diff --git a/app/common/model/MessageUserStatus.php b/app/common/model/MessageUserStatus.php
new file mode 100644
index 0000000..0e73ef5
--- /dev/null
+++ b/app/common/model/MessageUserStatus.php
@@ -0,0 +1,66 @@
+<?php
+
+namespace app\common\model;
+
+use support\Model;
+
+class MessageUserStatus extends Model
+{
+    /**
+     * The connection name for the model.
+     *
+     * @var string|null
+     */
+    protected $connection = 'mysql';
+    
+    /**
+     * The table associated with the model.
+     *
+     * @var string
+     */
+    protected $table = 'message_user_status';
+
+    /**
+     * The primary key associated with the table.
+     *
+     * @var string
+     */
+    protected $primaryKey = 'id';
+
+    /**
+     * Indicates if the model should be timestamped.
+     *
+     * @var bool
+     */
+    public $timestamps = false;
+    
+    
+    // protected $dateFormat = 'U';
+
+    /**
+     * 允许自动填充模型字段
+     */
+    protected $fillable = ['id', 'msg_id', 'uid', 'status', 'read_at'];
+
+    /**
+     * 不允许自动填充模型字段
+     */
+    protected $guarded = [];
+
+
+    /**
+     * 关联消息 (多对一)
+     */
+    public function message()
+    {
+        return $this->belongsTo(MessageNotifications::class, 'msg_id', 'id');
+    }
+
+    /**
+     * 关联用户 (假设你有 User 模型)
+     */
+    public function user()
+    {
+        return $this->belongsTo(User::class, 'uid', 'id');
+    }
+}
\ No newline at end of file
diff --git a/app/common/service/MessageNotificationsService.php b/app/common/service/MessageNotificationsService.php
new file mode 100644
index 0000000..806bc1d
--- /dev/null
+++ b/app/common/service/MessageNotificationsService.php
@@ -0,0 +1,276 @@
+<?php
+
+namespace app\common\service;
+
+use app\common\logic\MessageNotificationsLogic;
+use app\common\validate\MessageNotificationsValidate;
+use app\common\traits\crud\CrudServiceTrait;
+use app\common\model\MessageNotifications;
+use app\common\model\MessageUserStatus;
+use app\common\model\User;
+use support\Db;
+use support\Request;
+
+class MessageNotificationsService
+{
+
+    use CrudServiceTrait;
+
+    /**
+     * 指定当前要操作的模型
+     */
+    protected string $modelClass = MessageNotifications::class;
+
+    /**
+     * 验证器
+     */
+    protected $validator = MessageNotificationsValidate::class;
+
+    /**
+     * 获取验证器
+     */
+    public function getValidator()
+    {
+        return  new $this->validator;
+    }
+
+    protected function buildQueryConfig(Request $request, string $scene = 'default'): array
+    {
+        $p = $request->all();
+        
+        $config = [];
+        $config['model'] = $this->modelClass;
+        switch ($scene) {
+            case 'index':
+                $config['order']['id'] = 'desc';
+                break;
+            case 'show':
+                $config['where']['id'] = $p['id'];
+                break;
+            case 'store':
+                break;
+            case 'update':
+                $config['where']['id'] = $p['id'];
+                break;
+            case 'destroy':
+                $config['where']['id'] = $p['id'];
+                break;
+        }
+        
+        return $config;
+    }
+
+
+    public function serviceDestroy(Request $request)
+    {
+        $config = $this->buildQueryConfig($request, 'destroy');
+        $deleted = (new MessageNotificationsLogic())->logicDeleteBy($config);
+        return $this->postProcess('Destroy', $deleted);
+    }
+
+    /**
+     * 添加前置处理
+     */
+    public function servicePush(Request $request, $data)
+    {
+        $pushData = [
+            'sender_id'     => $request->user->uid,
+            'sender_type'   => 'admin',
+            'title'         => $data['title'],
+            'content'       => $data['content'],
+            'scene'         => 1,
+            'recipient'     => $data['recipient'],
+            'push_method'   => 1
+        ];
+        $msgId = (new MessageNotificationsService())->pushNotice($pushData);
+        return ['msg_id' => $msgId];
+    }
+
+    public function afterServiceList($data)
+    {
+        $data->each(function (&$item) {
+            $temp = explode(',', $item->recipient);
+            $item->recipient_list = User::whereIn('id', $temp)->pluck('name')->toArray();
+            $item->scene_name = MessageNotifications::SCENE[$item->scene];
+            $item->push_method_name = MessageNotifications::PUSH_METHOD[$item->push_method];
+        });
+        unset($item);
+        return $data;
+    }
+
+    public function afterServiceShow($data)
+    {
+        $temp = explode(',', $data->recipient);
+        $data->recipient_list = User::whereIn('id', $temp)->pluck('name')->toArray();
+        $data->scene_name = MessageNotifications::SCENE[$data->scene];
+        $data->push_method_name = MessageNotifications::PUSH_METHOD[$data->push_method];
+        return $data;
+    }
+
+
+
+    // ====== ====== ====== 通知操作的处理 ====== ====== ======
+    /**
+     * 推送消息
+     */
+    public function pushNotice(array $data = [], string $scene = "Default"): int
+    {
+        // 拼装数据（可能需要处理 消息标题、内容等等数据，可自行处理）
+        $pushData = $this->assemblyProcess($scene, $data);
+        // 写入消息
+        $msgId = $this->insertMessage($pushData);
+        // 推送
+        $this->pushWs($msgId, $pushData);
+        return $msgId;
+    }
+
+    /** 
+     * 执行推送
+     */
+    public function pushWs(int $msgId, array $pushData)
+    {
+        foreach ($pushData['recipient'] as $userId) {
+            // 查询消息数据
+            $config['model'] = MessageUserStatus::class;
+            $config['order']['id'] = 'desc';
+            $config['with']['message'] = ['sender_id', 'sender_type', 'msg_no', 'title', 'content', 'scene', 'created_at'];
+            $config['where']['uid'] = $userId;
+            $config['where']['msg_id'] = $msgId;
+            $config['where']['status'] = 0;
+            $wsData = (new MessageUserStatusService())->logicShow($config)->toArray();
+            
+            // 组装数据
+            if (isset($wsData['message']) && $wsData['message']) {
+                $wsData['message']['sender_name'] = User::where('id', $wsData['message']['sender_id'])->value('name') ?: '系统';
+                $wsData['message']['scene_name'] = MessageNotifications::SCENE[$wsData['message']['scene']];
+                $wsData['message']['created_at'] = date('Y-m-d H:i:s', $wsData['message']['created_at']);
+            }
+
+            // 获取未读消息数
+            $counts = MessageUserStatus::where('uid', $userId)->where('status', 0)->count('id');
+            $data = [
+                'notice_data'   => $wsData,
+                'unread_counts' => $counts
+            ];
+
+            // 执行推送
+            (new \app\common\utils\WsEvents())->pushWsNotice($data, $userId);
+        }
+        return true;
+    }
+
+    /**
+     * 插入消息
+     * @param array $data
+     * @return int
+     */
+    public function insertMessage(array $data): int
+    {
+        // 写消息
+        $msgId = $this->createMessage([
+            'sender_id'   => $data['sender_id'],
+            'sender_type' => $data['sender_type'],
+            'title'       => $data['title'],
+            'content'     => $data['content'],
+            'scene'       => $data['scene'],
+            'recipient'   => implode(',', $data['recipient']),
+            'push_method' => $data['push_method'],
+        ]);
+        // 写用户状态
+        $this->addUserStatus($msgId, $data['recipient']);
+        return $msgId;
+    }
+    
+    /**
+     * 数据拼装方法调用
+     */
+    protected function assemblyProcess(string $op, mixed $data): mixed
+    {
+        $hook = "assembly{$op}";
+        return method_exists($this, $hook)
+            ? $this->{$hook}($data)
+            : $data;
+    }
+
+    /**
+     * 默认数据拼装
+     */
+    public function assemblyDefault(array $data)
+    {
+        return [
+            'sender_id'     => isset($data['sender_id']) && $data['sender_id'] ? $data['sender_id'] : 0,
+            'sender_type'   => isset($data['sender_type']) && $data['sender_type'] ? $data['sender_type'] : 'system',
+            'title'         => isset($data['title']) && $data['title'] ? $data['title'] : '系统通知',
+            'content'       => isset($data['content']) && $data['content'] ? $data['content'] : '系统通知-默认',
+            'scene'         => isset($data['scene']) && $data['scene'] ? $data['scene'] : 1,
+            'recipient'     => isset($data['recipient']) && count($data['recipient']) > 0 ? $data['recipient'] : $this->getAllUserIds(),
+            'push_method'   => isset($data['push_method']) && $data['push_method'] ? $data['push_method'] : 0,
+        ];
+    }
+
+    //  *** *** 可以扩展数据组拼装方法 *** *** 
+
+    // ====== ====== ====== 通知操作的基础方法 ====== ====== ======
+    
+    /**
+     * 创建一条消息
+     */
+    public function createMessage(array $data): int
+    {
+        $msgId = Db::table('message_notifications')->insertGetId([
+            'msg_no'      => generateMsgId(),
+            'sender_id'   => $data['sender_id'],
+            'sender_type' => $data['sender_type'],
+            'title'       => $data['title'],
+            'content'     => $data['content'],
+            'scene'       => $data['scene'],
+            'recipient'   => $data['recipient'],
+            'push_method' => $data['push_method'],
+            'created_at'  => time(),
+        ]);
+
+        return $msgId;
+    }
+
+    /**
+     * 批量插入用户消息状态
+     */
+    public function addUserStatus(int $msgId, array $uids)
+    {
+        $rows = [];
+        foreach ($uids as $uid) {
+            $rows[] = [
+                'msg_id'  => $msgId,
+                'uid'     => $uid,
+                'status'  => 0,
+                'read_at' => null
+            ];
+        }
+        if ($rows) {
+            Db::table('message_user_status')->insert($rows);
+        }
+    }
+
+    /**
+     * 标记消息已读
+     */
+    public function markAsRead(array|string $msgIds, int $uid)
+    {
+        $query = Db::table('message_user_status')->where('uid', $uid)->where('status', 0);
+        if (is_array($msgIds)) {
+            $query->whereIn('msg_id', $msgIds);
+        }
+        return $query->update([
+            'status'  => 1,
+            'read_at' => time()
+        ]);
+    }
+
+    /**
+     * 获取所有用户ID
+     */
+    public function getAllUserIds(): array
+    {
+        return User::where('status', 1)->pluck('id')->toArray();
+    }
+}
\ No newline at end of file
diff --git a/app/common/service/MessageUserStatusService.php b/app/common/service/MessageUserStatusService.php
new file mode 100644
index 0000000..2162f86
--- /dev/null
+++ b/app/common/service/MessageUserStatusService.php
@@ -0,0 +1,136 @@
+<?php
+
+namespace app\common\service;
+
+use app\common\model\MessageNotifications;
+use app\common\validate\MessageUserStatusValidate;
+use app\common\traits\crud\CrudServiceTrait;
+use app\common\model\MessageUserStatus;
+use support\Request;
+use app\common\model\User;
+
+class MessageUserStatusService
+{
+
+    use CrudServiceTrait;
+
+    /**
+     * 指定当前要操作的模型
+     */
+    protected string $modelClass = MessageUserStatus::class;
+
+    /**
+     * 验证器
+     */
+    protected $validator = MessageUserStatusValidate::class;
+
+    /**
+     * 获取验证器
+     */
+    public function getValidator()
+    {
+        return  new $this->validator;
+    }
+
+
+    protected function buildQueryConfig(Request $request, string $scene = 'default'): array
+    {
+        $p = $request->all();
+        
+        $config = [];
+        $config['model'] = $this->modelClass;
+        switch ($scene) {
+            case 'unread':
+                $config['order']['id'] = 'desc';
+                $config['with']['message'] = ['sender_id', 'sender_type', 'msg_no', 'title', 'content', 'scene', 'created_at'];
+                $config['where']['uid'] = $request->user->uid;
+                $config['where']['status'] = 0;
+                break;
+            case 'index':
+                $config['order']['id'] = 'desc';
+                $config['with']['message'] = ['sender_id', 'sender_type', 'msg_no', 'title', 'content', 'scene', 'created_at'];
+                $config['where']['uid'] = $request->user->uid;
+                break;
+            case 'show':
+                $config['where']['id'] = $p['id'];
+                $config['with']['message'] = ['sender_id', 'sender_type', 'msg_no', 'title', 'content', 'scene', 'created_at'];
+                $config['where']['uid'] = $request->user->uid;
+                break;
+            case 'store':
+                break;
+            case 'update':
+            case 'read':
+                $config['where']['id'] = $p['id'];
+                $config['where']['msg_id'] = $p['msg_id'];
+                $config['where']['uid'] = $request->user->uid;
+                break;
+            case 'destroy':
+                $config['where']['id'] = $p['id'];
+                $config['where']['uid'] = $request->user->uid;
+                break;
+        }
+        
+        return $config;
+    }
+
+    public function serviceListUnRead(Request $request)
+    {
+        $config = $this->buildQueryConfig($request, 'unread');
+        $result = $this->logicListAll($config);
+        return $this->postProcess('ListUnRead', $result);
+    }
+
+    public function serviceRead(Request $request, array $data = [])
+    {
+        return $this->noticeRead($request->post('msg_ids'), $request->user->uid);
+    }
+
+    public function noticeRead(array|string $msgIds, int $uid): bool
+    {
+        $model = MessageUserStatus::where('uid', $uid)->where('status', 0);
+        if (is_array($msgIds)) {
+            $model->whereIn('msg_id', $msgIds);
+        }
+        $udata['read_at'] = time();
+        $udata['status'] = 1;
+        return $model->update($udata);
+    }
+
+
+    protected function afterServiceList($res)
+    {
+        $res->each(function (&$item) {
+            if (isset($item->message)) {
+                $item->message->sender_name = User::where('id', $item->message->sender_id)->value('name') ?: '系统';
+                $item->message->scene_name = MessageNotifications::SCENE[$item->message->scene];
+            }
+        });
+        unset($item);
+        return $res;
+    }
+
+    protected function afterServiceShow($res)
+    {
+        if (isset($res->message)) {
+            $res->message->sender_name = User::where('id', $res->message->sender_id)->value('name') ?: '系统';
+            $res->message->scene_name = MessageNotifications::SCENE[$res->message->scene];
+        }
+        // 标记已读
+        if ($res->status == 0) {
+            $this->noticeRead([$res->msg_id], $res->uid);
+        }
+        return $res;
+    }
+
+    protected function afterServiceListUnRead($res)
+    {
+        $res->each(function (&$item) {
+            if (isset($item->message)) {
+                $item->message->sender_name = User::where('id', $item->message->sender_id)->value('name') ?: '系统';
+                $item->message->scene_name = MessageNotifications::SCENE[$item->message->scene];
+            }
+        });
+        unset($item);
+        return $res;
+    }
+}
\ No newline at end of file
diff --git a/app/common/traits/ResponseTrait.php b/app/common/traits/ResponseTrait.php
index a8adc90..cc20773 100644
--- a/app/common/traits/ResponseTrait.php
+++ b/app/common/traits/ResponseTrait.php
@@ -18,12 +18,13 @@ trait ResponseTrait
      */
     public function success(
         $data = [], 
-        string $message = '请求成功', 
-        int $code = 200, 
+        string $message = '请求成功',
+        string $status = 'success',
+        int $code = 200,
         int $httpStatus = 200,
         array $header = ['Content-Type' => 'application/json']
     ): Response {
-        return $this->result('success', $code, $httpStatus, $message, $data, $header);
+        return $this->result($status, $code, $httpStatus, $message, $data, $header);
     }
 
     /**
diff --git a/app/common/utils/WsEvents.php b/app/common/utils/WsEvents.php
new file mode 100644
index 0000000..2a65f3e
--- /dev/null
+++ b/app/common/utils/WsEvents.php
@@ -0,0 +1,244 @@
+<?php
+
+namespace app\common\utils;
+
+use GatewayWorker\Lib\Gateway;
+use app\common\utils\WsResponse;
+use app\common\service\MessageNotificationsService;
+
+class WsEvents
+{
+    
+    private $registerAddress = '127.0.0.1:1236';
+    protected $clientId;
+    protected $eventData;
+
+    public function __construct()
+    {
+        Gateway::$registerAddress = $this->registerAddress;
+    }
+
+    /**
+     * 监听消息接收
+     */
+    public function message($client_id, $message)
+    {
+        $this->clientId = $client_id;
+
+        $payload = json_decode($message, true);
+        $event = $payload['event'];
+        $this->eventData = $payload['data'] ?? [];
+        $traceId = $payload['trace_id'] ?? null;
+
+        $method = $this->eventToMethod($event);
+
+        if (method_exists($this, $method)) {
+            try {
+                $this->$method($traceId);
+            } catch (\Throwable $th) {
+                Gateway::sendToClient($client_id, WsResponse::error(
+                    $event,
+                    500,
+                    $th->getMessage(),
+                    $traceId
+                ));
+            }
+        } else {
+            Gateway::sendToClient($client_id, WsResponse::error(
+                $event,
+                404,
+                "Event handler not found: $method",
+                $traceId
+            ));
+        }
+    }
+
+
+    // ================= 系统事件 =================
+    /**
+     * 认证
+     */
+    public function auth($client_id, $payload)
+    {
+        try {
+            // 检查来源
+            if (!isset($payload['server']['HTTP_ORIGIN'])) {
+                flg('[x] [TOKEN认证] 未定义HTTP_ORIGIN', false);
+                Gateway::sendToClient($client_id, WsResponse::error(
+                    'system.auth',
+                    1001,
+                    '[x] [TOKEN认证] 未定义HTTP_ORIGIN'
+                ));
+                Gateway::closeClient($client_id);
+                return;
+            }
+
+            // 连接是否满足条件
+            // if ($payload['server']['HTTP_ORIGIN'] != 'https://wstool.js.org') {
+            //     flg('[x] [TOKEN认证] HTTP_ORIGIN不满足条件', false);
+            //     Gateway::sendToClient($client_id, WsResponse::error(
+            //         'system.auth',
+            //         1001,
+            //         '[x] [TOKEN认证] HTTP_ORIGIN不满足条件'
+            //     ));
+            //     Gateway::closeClient($client_id);
+            //     return;
+            // }
+
+            // 签名检查
+            if (!isset($payload['get']['token'])) {
+                flg('[x] [TOKEN认证] 未携带TOKEN参数', false);
+                Gateway::sendToClient($client_id, WsResponse::error(
+                    'system.auth',
+                    1001,
+                    '[x] [TOKEN认证] 未携带TOKEN参数'
+                ));
+                Gateway::closeClient($client_id);
+                return;
+            }
+
+            // 解析TOKEN
+            $user = (new Jwt())->verifyToken($payload['get']['token']);
+            // 绑定用户ID
+            Gateway::bindUid($client_id, $user->uid);
+
+            // 响应
+            Gateway::sendToClient($client_id, WsResponse::success(
+                'system.auth',
+                ['uid' => $user->uid]
+            ));
+        } catch (\Throwable $th) {
+            flg('[x] [TOKEN认证] TOKEN认证失败：'.$th->getMessage(), false);
+            Gateway::sendToClient($client_id, WsResponse::error(
+                'system.auth',
+                1001,
+                '[x] [TOKEN认证] TOKEN认证失败：'.$th->getMessage()
+            ));
+            Gateway::closeClient($client_id);
+            return;
+        }
+    }
+
+    /**
+     * 系统心跳
+     *
+     * @param string|null $traceId
+     */
+    public function systemPing(?string $traceId)
+    {
+        Gateway::sendToClient($this->clientId, WsResponse::success(
+            'system.pong',
+            ['time' => time()],
+            $traceId
+        ));
+    }
+
+
+    // ================= 消息通知事件 =================
+    /**
+     * 管理端主动推送通知
+     */
+    public function notifyPush(?string $traceId)
+    {
+        $title = $this->eventData['title'] ?? null;
+        $content = $this->eventData['content'] ?? null;
+        $toUids = $this->eventData['to_uids'] ?? [];
+
+        if (!$title || !$content) {
+            Gateway::sendToClient($this->clientId, WsResponse::error(
+                'notify.push.result',
+                400,
+                '标题和内容不能为空',
+                $traceId
+            ));
+            return;
+        }
+
+        // 写消息
+        $msgService = new MessageNotificationsService();
+        $msgId = $msgService->createMessage([
+            'sender_id'   => $this->eventData['sender_id'] ?? 0,
+            'sender_type' => $this->eventData['sender_type'] ?? 'system',
+            'title'       => $title,
+            'content'     => $content,
+            'scene'       => $this->eventData['scene'] ?? 0,
+            'recipient'   => $this->eventData['to_uids'] ? implode(',', $this->eventData['to_uids']) : '',
+            'push_method' => isset($this->eventData['push_method']) ? $this->eventData['push_method'] : 0
+        ]);
+
+        // 写用户状态
+        $uids = !empty($toUids) ? $toUids : $msgService->getAllUserIds();
+        $msgService->addUserStatus($msgId, $uids);
+
+        $payload = WsResponse::success('notify.receive', [
+            'msg_id' => $msgId,
+            'title' => $title,
+            'content' => $content,
+            'created_at' => time()
+        ], $traceId);
+
+        if (!empty($toUids)) {
+            // 推送给指定用户
+            foreach ($toUids as $uid) {
+                Gateway::sendToUid($uid, $payload);
+            }
+        } else {
+            // 推送给全体在线用户
+            Gateway::sendToAll($payload);
+        }
+
+        // 回复发送者确认
+        Gateway::sendToClient($this->clientId, WsResponse::success(
+            'notify.push.result',
+            ['msg_id' => $msgId],
+            $traceId,
+            '消息发送成功'
+        ));
+    }
+
+    /**
+     * 客户端标记通知已读
+     */
+    public function notifyRead(?string $traceId)
+    {
+        $msgIds = $this->eventData['msg_ids'];
+        if (!is_array($msgIds) && $msgIds !== 'all') {
+            Gateway::sendToClient($this->clientId, WsResponse::error(
+                'notify.read.result',
+                400,
+                '消息ID不能为空',
+                $traceId
+            ));
+            return;
+        }
+
+        // 更新消息为已读
+        $msgService = new MessageNotificationsService();
+        $msgService->markAsRead($msgIds, Gateway::getUidByClientId($this->clientId));
+
+        Gateway::sendToClient($this->clientId, WsResponse::success(
+            'notify.read.result',
+            ['msg_ids' => $msgIds],
+            $traceId
+        ));
+    }
+
+    /**
+     * 推送消息通知
+     */
+    public function pushWsNotice(array $wsData, int $userId)
+    {
+        Gateway::sendToUid($userId, WsResponse::success('notify.receive', $wsData));
+    }
+
+    // ================= 辅助方法 =================
+    protected function eventToMethod(string $event): string
+    {
+        $parts = explode('.', $event);
+        $method = array_shift($parts);
+        foreach ($parts as $part) {
+            $method .= ucfirst($part);
+        }
+        return $method;
+    }
+}
\ No newline at end of file
diff --git a/app/common/utils/WsResponse.php b/app/common/utils/WsResponse.php
new file mode 100644
index 0000000..6cf0b28
--- /dev/null
+++ b/app/common/utils/WsResponse.php
@@ -0,0 +1,47 @@
+<?php
+namespace app\common\utils;
+
+class WsResponse
+{
+    /**
+     * 成功返回
+     *
+     * @param string $event   事件名称
+     * @param array  $data    返回数据
+     * @param string|null $traceId 请求追踪ID，可选，默认 null
+     * @param int    $code    错误码
+     * @param string $message 错误信息
+     * @return string JSON
+     */
+    public static function success(string $event, array $data = [], ?string $traceId = null, string $message = 'ok', int $code = 0): string
+    {
+        return json_encode([
+            'event'     => $event,
+            'code'      => $code,
+            'message'   => $message,
+            'data'      => $data,
+            'trace_id'  => $traceId, // 如果没有传就是 null
+        ], JSON_UNESCAPED_UNICODE);
+    }
+
+    /**
+     * 错误返回
+     *
+     * @param string $event   事件名称
+     * @param int    $code    错误码
+     * @param string $message 错误信息
+     * @param string|null $traceId 请求追踪ID，可选，默认 null
+     * @param array  $data    附加数据（可选）
+     * @return string JSON
+     */
+    public static function error(string $event, int $code, string $message, ?string $traceId = null, array $data = []): string
+    {
+        return json_encode([
+            'event'     => $event,
+            'code'      => $code,
+            'message'   => $message,
+            'data'      => $data,
+            'trace_id'  => $traceId, // 如果没有传就是 null
+        ], JSON_UNESCAPED_UNICODE);
+    }
+}
\ No newline at end of file
diff --git a/app/common/utils/email/Emails.php b/app/common/utils/email/Emails.php
index 6d67f1a..18b06c2 100644
--- a/app/common/utils/email/Emails.php
+++ b/app/common/utils/email/Emails.php
@@ -436,7 +436,7 @@ class Emails
 
             // 初始化 UID 轮询器
             $uidRotator = new \app\common\utils\RedisUidRotator('email_parsed_result_20250804');
-            $uidRotator->setUids([64, 63, 83, 93, 108, 118, 131, 132, 145, 150, 143, 156, 157, 158], false);
+            $uidRotator->setUids([64, 63, 83, 93, 108, 118, 132, 145, 150, 143, 156, 157, 158], false);
 
             EmailParsedResult::where('status', 0)
                 ->chunkById($batchSize, function ($records) use ($delaySeconds, $throttleAfter, $throttleSeconds, $enterUser, $channelInfo, $uidRotator) {
diff --git a/app/common/validate/MessageNotificationsValidate.php b/app/common/validate/MessageNotificationsValidate.php
new file mode 100644
index 0000000..c5dd6e1
--- /dev/null
+++ b/app/common/validate/MessageNotificationsValidate.php
@@ -0,0 +1,29 @@
+<?php
+
+namespace app\common\validate;
+
+use think\Validate;
+
+class MessageNotificationsValidate extends Validate
+{
+    // 规则
+    protected $rule = [
+        
+    ];
+
+    // 提示
+    protected $message = [
+        
+    ];
+
+    // 场景
+    protected $scene = [
+        'store' => [
+            
+        ],
+
+        'update' => [
+            
+        ]
+    ];
+}
\ No newline at end of file
diff --git a/app/common/validate/MessageUserStatusValidate.php b/app/common/validate/MessageUserStatusValidate.php
new file mode 100644
index 0000000..647cebd
--- /dev/null
+++ b/app/common/validate/MessageUserStatusValidate.php
@@ -0,0 +1,29 @@
+<?php
+
+namespace app\common\validate;
+
+use think\Validate;
+
+class MessageUserStatusValidate extends Validate
+{
+    // 规则
+    protected $rule = [
+        
+    ];
+
+    // 提示
+    protected $message = [
+        
+    ];
+
+    // 场景
+    protected $scene = [
+        'store' => [
+            
+        ],
+
+        'update' => [
+            
+        ]
+    ];
+}
\ No newline at end of file
diff --git a/app/controller/IndexController.php b/app/controller/IndexController.php
index e7ae182..ba87d98 100644
--- a/app/controller/IndexController.php
+++ b/app/controller/IndexController.php
@@ -6,6 +6,7 @@ use app\common\model\InquiryLog;
 use app\common\model\User;
 use app\common\model\UserRoles;
 use app\common\model\UserSystems;
+use app\common\service\MessageNotificationsService;
 use app\common\traits\DataPermission;
 use app\common\utils\email\MailSend;
 use app\common\utils\scaffold\Generate;
@@ -77,25 +78,25 @@ class IndexController
         $options = [
             'controller'    => [
                 'module'    => 'common',
-                'name'      => 'resources'
+                'name'      => 'message_notifications'
             ],
             'model'         => [
                 'module'    => 'common',
-                'name'      => 'resources'
+                'name'      => 'message_notifications'
             ],
             'service'       => [
                 'module'    => 'common',
-                'name'      => 'resources'
+                'name'      => 'message_notifications'
             ],
             'logic'         => [
                 'module'    => 'common',
-                'name'      => 'resources'
+                'name'      => 'message_notifications'
             ],
             'validate'      => [
                 'module'    => 'common',
-                'name'      => 'resources'
+                'name'      => 'message_notifications'
             ],
-            'table'         => 'resources'
+            'table'         => 'message_notifications'
         ];
 
         $result = (new Generate($options))->doGenerate();
@@ -107,20 +108,41 @@ class IndexController
     {
 
         // $data = [
-        //     'code' => 'GD20250703-1DC80',
-        //     'category' => '账号类问题',
-        //     'content' => '这是一条测试工单内容。'
+        //     'sender_id'     => 0,
+        //     'sender_type'   => 'system',
+        //     'title'         => '测试消息 - 标题',
+        //     'content'       => '测试消息 - 内容',
+        //     'scene'         => 1,
+        //     'recipient'     => [1],
         // ];
-        // \app\common\utils\email\MailSend::send('mzl@hnxinyouhe.com', '【XYH】新的工单提醒', replaceTpl($data, 'work_order'));
 
-        // $options = [
-        //     'corp_id'   => 3,
-        //     'user_id'   => 666
-        // ];
-        // \Webman\RedisQueue\Redis::send('perm-agt', $options);
+        // $data['recipient'] = [1, 74];
+        // // // 同步推送
+        // // (new MessageNotificationsService())->pushNotice($data);
 
-        $res = Cache::delete("user_resources_74_fdesk");
         
-        return 22;
+
+        // // 异步推送
+        // \Webman\RedisQueue\Redis::send('notice', $data);
+
+
+        $info = InquiryLog::with(['channelInfo', 'countryInfo', 'enter'])->where('id', 1)->where('sync_crm', 0)->first();
+
+        var_dump(empty($info->recipient));
+
+        if ($info) {
+            var_dump(11);
+        } else {
+            var_dump(22);
+        }
+
+
+        if ($info !== NULL) {
+            var_dump(33);
+        } else {
+            var_dump(44);
+        }
+
+        return json(['code' => 0, 'msg' => 'success']);
     }
 }
\ No newline at end of file
diff --git a/app/crm/controller/CustomerController.php b/app/crm/controller/CustomerController.php
index e51b83f..104eae5 100644
--- a/app/crm/controller/CustomerController.php
+++ b/app/crm/controller/CustomerController.php
@@ -163,7 +163,7 @@ class CustomerController extends BaseController
         $perPage = $request->input('size', 10);
         $where = [
             ['user_id', '=', $userId],
-//            ['corp_abbr', '=', $request->basic_data['corp_abbr']],
+            //['corp_abbr', '=', $request->basic_data['corp_abbr']],
             ['follow_next', '<>', 0],
         ];
 
@@ -306,6 +306,7 @@ class CustomerController extends BaseController
         $contacts = Util::getParam($request, 'contacts');
         $email = Util::getParam($request, 'email');
         $phone = Util::getParam($request, 'phone');
+        $whatsApp = Util::getParam($request, 'WhatsApp', '');
         if (Util::isEmpty($contacts) && Util::isEmpty($email) && Util::isEmpty($phone)) {
             return $this->error(trans('contacts_not_null'));
         }
@@ -314,7 +315,7 @@ class CustomerController extends BaseController
         $corpId = $corpInfo->id;
         $data = [
             'user_id' => $request->user->uid,
-            'corp_abbr' => $corpId,
+            'corp_id' => $corpId,
             'grade' => Util::getParam($request, 'grade', 0),
             'channel_id' => $channel_id,
             'country_id' => $country_id,
@@ -322,7 +323,7 @@ class CustomerController extends BaseController
             'magnitude' => Util::getParam($request, 'magnitude', 0),
             'email' => $email,
             'phone' => $phone,
-            'WhatsApp' => Util::getParam($request, 'WhatsApp', ''),
+            'WhatsApp' => $whatsApp,
             'contacts' => $contacts,
             'describe' => Util::getParam($request, 'describe'),
             'lat' => Util::getParam($request, 'lat', 0),
@@ -335,6 +336,15 @@ class CustomerController extends BaseController
 
         if (Util::isEmpty($id)) {
             $data['enter_user_id'] = $request->user->uid;
+            $distinct = [
+                'email' => $email,
+                'phone' => $phone,
+                'whatsApp' => $whatsApp,
+            ];
+            $dis = (new CustomerService())->distinct($distinct,$corpId);
+            if($dis){
+                return $this->success($dis,'客户线索重复，已经业务跟进','distinct');
+            }
             $res = Customer::create($data);
         } else {
             unset($data['grade']);
@@ -351,6 +361,25 @@ class CustomerController extends BaseController
         }
     }
 
+    /**
+     * 重复通知
+     * @param Request $request
+     * @return \support\Response
+     */
+    public function distinctNotice(Request $request){
+        $customer_id = Util::getParam($request, 'customer_id');
+        if (Util::isEmpty($customer_id)) {
+            return $this->error('客户id不能为空');
+        }
+        $res = (new CustomerService())->distinctNotice($customer_id);
+
+        if ($res) {
+            return $this->success($res, '成功');
+        } else {
+            return $this->error(trans('fail'));
+        }
+    }
+
 
 
     /**
@@ -506,12 +535,14 @@ class CustomerController extends BaseController
     {
         $customerId = Util::getParam($request, 'customer_id');
         $userId = $request->user->uid;
+        $user = User::where(['id' => $userId])->first();
         if (Util::isEmpty($customerId)) {
             return $this->error(trans('customer_id').trans('not_null'));
         }
         $data = [
             'user_id' => $request->user->uid,
             'obtain' => time(),
+            'corp_id' => $user->corp_id,
         ];
 
         try {
@@ -592,6 +623,7 @@ class CustomerController extends BaseController
             $data = [
                 'user_id' => $user->id,
                 'obtain' => time(),
+                'corp_id' => $user->corp_id,
             ];
             $res = $query->update($data);
 
diff --git a/app/crm/controller/FollowController.php b/app/crm/controller/FollowController.php
index 42d6a01..9dc9ae0 100644
--- a/app/crm/controller/FollowController.php
+++ b/app/crm/controller/FollowController.php
@@ -103,7 +103,7 @@ class FollowController extends BaseController
         $corpId = $corpInfo->id;
         $data = [
             'user_id' => $request->user->uid,
-            'corp_abbr' => $corpId,
+            'corp_id' => $corpId,
             'customer_id' => $customer_id,
             'type' => $type,
             'picture' => $picture,
diff --git a/app/crm/model/Follow.php b/app/crm/model/Follow.php
index 778b669..f57ef18 100644
--- a/app/crm/model/Follow.php
+++ b/app/crm/model/Follow.php
@@ -36,15 +36,22 @@ class Follow extends Model
      *
      * @var bool
      */
-    public $timestamps = true;
+    public $timestamps = false;
 
-    protected $dates = ['created_at', 'updated_at', 'follow_time'];
+    /**
+     * 在保存时手动设置时间戳
+     */
+    protected static function boot()
+    {
+        parent::boot();
 
-    protected $casts = [
-        'updated_at' => 'datetime:Y-m-d H:i:s', // 指定序列化格式
-        'created_at' => 'datetime:Y-m-d H:i:s', // 指定序列化格式
-        'follow_time' => 'datetime:Y-m-d H:i:s', // 指定序列化格式
-//        'updated_at' => 'timestamp', // 指定序列化格式
-//        'created_at' => 'timestamp', // 指定序列化格式
-    ];
+        static::creating(function ($model) {
+            $model->created_at = time();
+            $model->updated_at = time();
+        });
+
+        static::updating(function ($model) {
+            $model->updated_at = time();
+        });
+    }
 }
\ No newline at end of file
diff --git a/app/crm/service/CustomerService.php b/app/crm/service/CustomerService.php
index a3559d5..fc1215c 100644
--- a/app/crm/service/CustomerService.php
+++ b/app/crm/service/CustomerService.php
@@ -319,4 +319,52 @@ class CustomerService
 
         return $customer;
     }
+
+    public function distinct($params,$corpId){
+
+        $customer = Customer::where('corp_id',$corpId)
+            ->Orwhere('email', '=', $params['email'])
+            ->Orwhere('phone', '=', $params['phone'])
+            ->Orwhere('whatsApp', '=', $params['whatsApp'])
+            ->first();
+        if (!empty($customer)) {
+            //客户重复，消息通知
+//            if($corpId != $customer->corp_id){
+//                return false;
+//            }
+            return $customer;
+        }
+        return false;
+    }
+
+    /**
+     * 客户重复通知
+     * @param $params
+     * @param $corpId
+     * @return Customer|false|\Illuminate\Database\Eloquent\Builder|\Illuminate\Database\Eloquent\Model|object
+     */
+    public function distinctNotice($customer_id){
+
+        $customer = Customer::where('id', $customer_id)
+            ->first();
+        if (!empty($customer)) {
+            $contacts = $customer->contacts??$customer['phone'];
+            $contacts = $contacts??$customer['whatsApp'];
+            $contacts = $contacts??$customer['email'];
+            $data = [
+                'sender_id'     => 0,                  //发送人ID 0默认系统
+                'sender_type'   => 'system',           //发送者类型 user admin system
+                'title'         => '客户跟进提醒 - ' . $contacts,   //标题
+                'content'       => $contacts . ' 产生了新的询单，请及时跟进',   //内容
+                'scene'         => 1,                  //场景 0系统公共 1系统通知
+                'recipient'     => [$customer->user_id],                //接收人 空为全部
+                'push_method'   => 0                    //推送方式0系统推送1手动推送
+            ];
+
+            // 异步推送
+            \Webman\RedisQueue\Redis::send('notice', $data);
+            return $customer;
+        }
+        return false;
+    }
 }
\ No newline at end of file
diff --git a/app/crm/service/FollowService.php b/app/crm/service/FollowService.php
index e8ce0f7..a433692 100644
--- a/app/crm/service/FollowService.php
+++ b/app/crm/service/FollowService.php
@@ -59,6 +59,9 @@ class FollowService
             $oss_picture = $ossservice->generatePrivateUrl($follow['picture'], 86400);
         }
         $follow['picture_full'] = $oss_picture;
+
+        $follow = Util::formatDate($follow,['created_at','updated_at','follow_time']);
+        $follow['follow_time'] = empty($follow['follow_time'])?'':$follow['follow_time'];
 //        $follow = Util::formatDate($follow);
         return $follow;
     }
diff --git a/app/crm/utils/Util.php b/app/crm/utils/Util.php
index 586ee45..0701f5e 100644
--- a/app/crm/utils/Util.php
+++ b/app/crm/utils/Util.php
@@ -126,9 +126,14 @@ class Util
 
     public static function mask($str)
     {
+        $length = strlen($str);
+
         if(empty($str)){
             return '';
         }
+        if($length <= 6){
+            return $str;
+        }
         return substr($str, 0, 3) . '****' . substr($str, -4);
     }
 
diff --git a/app/crmAdmin/controller/CustomerController.php b/app/crmAdmin/controller/CustomerController.php
index 900046d..6104fcd 100644
--- a/app/crmAdmin/controller/CustomerController.php
+++ b/app/crmAdmin/controller/CustomerController.php
@@ -4,6 +4,7 @@ namespace app\crmAdmin\controller;
 
 use app\common\model\Corp;
 use app\crm\model\Customer;
+use app\crm\utils\Util;
 use app\crmAdmin\service\CustomerService;
 use support\Request;
 
@@ -28,7 +29,7 @@ class CustomerController extends BaseController
         try {
             $param = $request->all();
             $corp = Corp::where(['abbr' => $request->basic_data['corp_abbr']])->first();
-            $param['corp_abbr'] = $corp->id;
+            $param['corp_id'] = $corp->id;
 //            $param['corp_abbr'] = $request->basic_data['corp_abbr'];
             $result = (new CustomerService())->list($param);
 
@@ -48,7 +49,7 @@ class CustomerController extends BaseController
         try {
             $param = $request->all();
 //            $corp = Corp::where(['abbr' => $request->basic_data['corp_abbr']])->first();
-//            $param['corp_abbr'] = $corp->id;
+//            $param['corp_id'] = $corp->id;
 
             $result = (new CustomerService())->export($param);
             $excelContent = file_get_contents($result['filepath']);
@@ -148,19 +149,18 @@ class CustomerController extends BaseController
             }
 
             $customer_id = explode(',', $param['customer_id']);
-            $customer = Customer::whereIn('id',$customer_id)->withTrashed()->first();
-            if(empty($customer)){
+            $query = Customer::whereIn('id',$customer_id)->withTrashed();
+            if(!$query->exists()){
                 return $this->error( trans('fail'));
             }
-            if($param['scene'] == 'list'){ //管理端客户列表移除
-                $customer->status = 4;
-
-            }else{ //公海软删除
-                $customer->status = 3;
-
+            $scene = $param['scene'] ?? '';
+            if ($scene === 'list') { //管理端客户列表移除
+                $res = $query->update(['status' => 4, 'deleted_at' => time()]);
+            } elseif ($scene === 'force') { //强删除
+                $res = $query->forceDelete();
+            } else { //公海软删除
+                $res = $query->update(['status' => 3, 'deleted_at' => time()]);
             }
-            $res = $customer->save();
-            $customer->delete();
 
             return $this->success($res);
         } catch (\Throwable $th) {
@@ -168,6 +168,34 @@ class CustomerController extends BaseController
         }
     }
 
+
+    /**
+     * 客户恢复
+     * @param Request $request
+     * @return \support\Response
+     */
+    public function restore(Request $request)
+    {
+        try {
+            $id = $request->input('id', '');
+            if (Util::isEmpty($id)) {
+                return $this->error(trans('id_empty'));
+            }
+            $ids = explode(',', $id);
+            $query = Customer::withTrashed()->whereIn('id', $ids);
+            if (!$query->exists()) {
+                return $this->error(trans('fail'));
+            }
+            // 恢复软删除（清空 deleted_at）
+            $query->restore();
+            // 恢复为在库状态，放入公海
+            $res = Customer::whereIn('id', $ids)->update(['status' => 1, 'user_id' => 0]);
+            return $this->success($res, trans('success'));
+        } catch (\Throwable $th) {
+            return $this->error($th->getMessage());
+        }
+    }
+
     /**
      * 客户详情
      * @param Request $request
diff --git a/app/crmAdmin/service/CustomerService.php b/app/crmAdmin/service/CustomerService.php
index 038a5e0..43682e5 100644
--- a/app/crmAdmin/service/CustomerService.php
+++ b/app/crmAdmin/service/CustomerService.php
@@ -51,12 +51,14 @@ class CustomerService
         $follow_last = $params['follow_last'] ?? '';
         $tagId = $params['tag_id'] ?? [];
         $user_id = $params['user_id'] ?? '';
-        $seas = $params['seas'] ?? '';
+        $seas = $params['seas'] ?? ''; //recyclea:管理端回收站，audit:待审核列表，seas:公海
         $scene = $params['scene'] ?? '';
         $where = [];
 
         if ($scene == 'audit') {
             $where[] = ['status', '=', 2];
+        } elseif ($scene == 'recyclea') {
+            $where[] = ['status', '>', 2];
         } else {
             $where[] = ['status', '=', 1];
         }
@@ -121,8 +123,8 @@ class CustomerService
         if ($recycle == 'recycle' || $scene == 'recycle' || $scene == 'audit') {
             $query->onlyTrashed();
         }
-        if ($seas == 'seas' || $scene == 'seas') {
-            $query->withTrashed();
+        if ($seas == 'seas' || $scene == 'recyclea') {
+            $query = $query->withTrashed();
         }
 
         if (!$export) {
@@ -153,6 +155,14 @@ class CustomerService
                     }
                     $item['audit'] = $audit;
                 }
+                if ($scene == 'recyclea' && $item['status'] == 3) { //回收站删除来源
+                    $item['del_source'] = '公海';
+                }elseif ($scene == 'recyclea' && $item['status'] == 4) {
+                    $item['del_source'] = '管理端';
+                }elseif ($scene == 'recyclea' && $item['status'] == 5) {
+                    $source = (!empty($item['user_id'])) ? ('：' . User::where('id',$item['user_id'])->value('name')) : '';
+                    $item['del_source'] = '业务员' . $source;
+                }
             }
         }
         unset($item);
@@ -329,6 +339,7 @@ class CustomerService
 
             $query= Customer::whereIn('id',explode(',',$customerId));
             $customer = $query->get();
+            $user = User::where(['id' => $userId])->first();
 
             foreach ($customer as $item) {
                 //记录客户关系变化
@@ -347,6 +358,7 @@ class CustomerService
             }
             $data = [
                 'user_id' => $userId,
+                'corp_id' => $user->corp_id,
                 'obtain' => time(),
             ];
             $res = $query->update($data);
@@ -469,6 +481,8 @@ class CustomerService
 
         $ossservice = new OssService();
         foreach ($follow as $item) {
+            $item = Util::formatDate($item,['created_at','updated_at','follow_time']);
+            $item['follow_time'] = empty($item['follow_time'])?'':$item['follow_time'];
             $item['picture_full'] = empty($item->picture)?'':$ossservice->generatePrivateUrl($item->picture);
         }
 
@@ -517,14 +531,16 @@ class CustomerService
         $uidRotator = new \app\common\utils\RedisUidRotator('allocation_customer_user');
         $uidRotator->setUids($userId, false);
 
-        Customer::whereIn('user_id',$resignUerIds)->chunk(500, function ($customers) use ($uidRotator){
-            foreach ($customers as $customer) {
-                // 获取下一个分配的UID
-                $newUserId = $uidRotator->next();
-                $customer->user_id = $newUserId;
-                $customer->save();
-            }
-        });
+        Customer::whereIn('user_id', $resignUerIds)
+            ->orderBy('id', 'asc')
+            ->chunkById(500, function ($customers) use ($uidRotator) {
+                foreach ($customers as $customer) {
+                    // 获取下一个分配的UID
+                    $newUserId = $uidRotator->next();
+                    $customer->user_id = $newUserId;
+                    $customer->save();
+                }
+            }, 'id');
 
 
         return [
diff --git a/app/functions.php b/app/functions.php
index 299bad4..d9bb411 100644
--- a/app/functions.php
+++ b/app/functions.php
@@ -283,4 +283,28 @@ if (!function_exists('normalizeRichText')) {
         // 替换所有空白实体为普通空格
         return preg_replace('/\s+/u', ' ', $result);
     }
+}
+
+
+/**
+ * 生成消息编号（唯一业务标识）
+ * 格式：年月日时分秒 + 微秒 + 随机数
+ * 例如：20250820175530987654321
+ *
+ * @return string
+ */
+if (!function_exists('generateMsgId')) {
+    function generateMsgId(): string
+    {
+        // 时间部分（精确到微秒）
+        $time = microtime(true);
+        $micro = sprintf("%06d", ($time - floor($time)) * 1e6);
+        $date = date('YmdHis', (int)$time);
+
+        // 随机部分（3位）
+        $rand = mt_rand(100, 999);
+
+        // 拼接：日期时间 + 微秒 + 随机数
+        return $date . $micro . $rand;
+    }
 }
\ No newline at end of file
diff --git a/app/inquiry/service/InquiryLogService.php b/app/inquiry/service/InquiryLogService.php
index 10367db..8f189ea 100644
--- a/app/inquiry/service/InquiryLogService.php
+++ b/app/inquiry/service/InquiryLogService.php
@@ -162,6 +162,8 @@ class InquiryLogService
             $data['r_time'] = time();
             $data['t_time'] = time();
             $data['status'] = 2;
+        } else {
+            $data['recipient'] = 0;
         }
         return $data;
     }
@@ -260,7 +262,7 @@ class InquiryLogService
      */
     protected function afterServiceRelease($res)
     {
-        RedisQueueRedis::send('inquiry-to-crm', $res);
+        RedisQueueRedis::send('inquiry-to-crm-new', $res);
         return $res;
     }
 
@@ -269,7 +271,7 @@ class InquiryLogService
      */
     protected function afterServiceAllocation($res)
     {
-        RedisQueueRedis::send('inquiry-to-crm', $res);
+        RedisQueueRedis::send('inquiry-to-crm-new', $res);
         return $res;
     }
 
@@ -278,7 +280,7 @@ class InquiryLogService
      */
     protected function afterServiceStore($res)
     {
-        RedisQueueRedis::send('inquiry-to-crm', $res);
+        RedisQueueRedis::send('inquiry-to-crm-new', $res);
         return $res;
     }
 
@@ -288,7 +290,7 @@ class InquiryLogService
     protected function afterServiceUpdate($res)
     {
         if ($res['recipient']) {
-            RedisQueueRedis::send('inquiry-to-crm-update', $res);
+            RedisQueueRedis::send('inquiry-to-crm-new', $res);
         }
         return $res;
     }
@@ -298,7 +300,7 @@ class InquiryLogService
      */
     protected function afterServiceReAllocation($res)
     {
-        RedisQueueRedis::send('inquiry-to-crm-update', $res);
+        RedisQueueRedis::send('inquiry-to-crm-new', $res);
         return $res;
     }
 
diff --git a/app/queue/redis/InquiryToCrm.php b/app/queue/redis/InquiryToCrm.php
index 7bec9ca..ad973fd 100644
--- a/app/queue/redis/InquiryToCrm.php
+++ b/app/queue/redis/InquiryToCrm.php
@@ -37,18 +37,11 @@ class InquiryToCrm implements Consumer
                     if ($uinfo) {
                         $corpId = $uinfo->corp_id;
                     }
-                    // // 消息推送参数 分配
-                    // $scene = 'inquiry-person-allocation';
-                    // $receiveType = 'person';
-                } else {
-                    // // 消息推送参数 发布
-                    // $scene = 'inquiry-group-send';
-                    // $receiveType = 'group';
                 }
                 // 同步客户数据
                 $crmCustomer = new CrmCustomer();
                 $crmCustomer->sn            = $info->order_no;
-                $crmCustomer->corp_abbr     = $corpId;
+                $crmCustomer->corp_id     = $corpId;
                 $crmCustomer->user_id       = $recipient;
                 $crmCustomer->type          = 1;
                 $crmCustomer->channel_id    = $info->channel;
@@ -61,6 +54,9 @@ class InquiryToCrm implements Consumer
                 $crmCustomer->desc_collect  = $info->content;
                 $crmCustomer->enter_user_id = $info->enter_user_id;
                 $crmCustomer->obtain = time();
+                if(empty($recipient)){
+                    $crmCustomer->deleted_at = time();
+                }
                 // 修改同步CRM状态
                 $info->sync_crm = 1;
                 // 保存
@@ -68,15 +64,26 @@ class InquiryToCrm implements Consumer
                     throw new BusinessException('同步失败~');
                 }
 
-                // 发送邮件消息
-                if ($uinfo && $uinfo->email) {
-                    $options = [
-                        'id'    => $info->id,
-                        'email' => $uinfo->email
-                    ];
-                    // Log::info('发送邮件消息：' . json_encode($options));
-                    \Webman\RedisQueue\Redis::send('email-message', $options);
-                }
+                // // 发送邮件消息
+                // if ($uinfo && $uinfo->email) {
+                //     $options = [
+                //         'id'    => $info->id,
+                //         'email' => $uinfo->email
+                //     ];
+                //     // Log::info('发送邮件消息：' . json_encode($options));
+                //     \Webman\RedisQueue\Redis::send('email-message', $options);
+                // }
+
+                $wsdata = [
+                    'sender_id'     => 0,
+                    'sender_type'   => 'system',
+                    'title'         => '有新的客户线索，' . $info->order_no . '，请及时处理',
+                    'content'       => '有新的客户线索，' . $info->order_no . '，请及时处理',
+                    'scene'         => 1,
+                    'recipient'     => [$info->recipient]
+                ];
+                // 异步推送
+                \Webman\RedisQueue\Redis::send('notice', $wsdata);
             }
         } catch (\Throwable $th) {
             throw $th;
diff --git a/app/queue/redis/InquiryToCrmNew.php b/app/queue/redis/InquiryToCrmNew.php
new file mode 100644
index 0000000..075deda
--- /dev/null
+++ b/app/queue/redis/InquiryToCrmNew.php
@@ -0,0 +1,207 @@
+<?php
+
+namespace app\queue\redis;
+
+use app\inquiry\service\InquiryLogService;
+use app\common\model\CrmCustomer;
+use app\common\model\InquiryLog;
+use Webman\RedisQueue\Consumer;
+use app\common\model\User;
+use app\common\utils\FeishuMessage;
+use support\exception\BusinessException;
+use support\Log;
+use support\Model;
+
+class InquiryToCrmNew implements Consumer
+{
+    // 要消费的队列名
+    public $queue = 'inquiry-to-crm-new';
+
+    // 连接名，对应 plugin/webman/redis-queue/redis.php 里的连接`
+    public $connection = 'default';
+
+    // 消费
+    public function consume($data)
+    {
+
+        /*
+            询单 与 CRM 之间的同步场景描述
+
+                添加（询单）
+                    添加 不发 不分  （不同步）1
+                    添加 发了 不分  （要同步）2
+                    添加 不发 分了  （要同步）3
+                    添加 不发 直分  （要同步）4
+
+                更新（询单）
+                    没发 没分 更新  （不同步）5
+                    没发 分过 更新  （要同步）6
+                    发过 没分 更新  （要同步）7
+                    发过 分过 更新  （要同步）8
+        */
+
+        try {
+            // 获取询盘信息
+            $info = InquiryLog::with(['channelInfo', 'countryInfo', 'enter'])->where('id', $data['id'])->first();
+
+            // 无论添加 或 更新，询单必然要存在
+            if (!$info) {
+                throw new BusinessException('询盘不存在：' . $data['id']);
+            }
+
+            if ($info->status == 0 && $info->recipient == 0) {
+                // 如果询单未发、未分，则不与crm同步，不做任何处理
+                return true;
+            }
+
+            // 更改库信息
+            $this->syncCustomer($info);
+        } catch (\Throwable $th) {
+            throw $th;
+        }
+    }
+
+    public function pushWs($title, $content, $recipient = [])
+    {
+        $wsdata = [
+            'sender_id'     => 0,
+            'sender_type'   => 'system',
+            'title'         => $title,
+            'content'       => $content,
+            'scene'         => 1,
+            'recipient'     => $recipient
+        ];
+        // 异步推送
+        \Webman\RedisQueue\Redis::send('notice', $wsdata);
+    }
+
+    public function syncCustomer(Model $info)
+    {
+        $uInfo = $this->recipientInfo($info);
+        $crmCustomerInfo = CrmCustomer::where('sn', $info->order_no)->first();
+        if ($crmCustomerInfo) {
+
+            // 消息推送
+            if ($info->status == 2 && empty($crmCustomerInfo->user_id)) {
+                // $notice = '分配';
+                $title = '[询单·分配] 新的客户线索【' . $info->order_no . '】，请及时处理';
+                $content = '[询单·分配] 新的客户线索【' . $info->order_no . '】，请及时处理';
+                $recipient = [$info->recipient];
+                $this->pushWs($title, $content, $recipient);
+            } else {
+                if ($info->status == 2 && $crmCustomerInfo->user_id == $info->recipient) {
+                    // $notice = '更新';
+                    $title = '[询单·更新] 客户线索' . $info->order_no . '有新的调整，请及时处理';
+                    $content = '[询单·更新] 客户线索' . $info->order_no . '有新的调整，请及时处理';
+                    $recipient = [$info->recipient];
+                    $this->pushWs($title, $content, $recipient);
+                } else {
+                    // $notice = '重新分配'; 
+                    $title = '[询单·分配] 新的客户线索【' . $info->order_no . '】，请及时处理';
+                    $content = '[询单·分配] 新的客户线索【' . $info->order_no . '】，请及时处理';
+                    $recipient = [$info->recipient];
+                    $this->pushWs($title, $content, $recipient);
+                }
+            }
+
+            $udata = [
+                'corp_id'     => $uInfo['corpId'],
+                'user_id'       => $info->recipient,
+                'channel_id'    => $info->channel,
+                'country_id'    => $info->country,
+                'magnitude'     => $info->quality,
+                'email'         => $info->email,
+                'phone'         => $info->tel,
+                'WhatsApp'      => $info->whatsapp,
+                'contacts'      => $info->contacts,
+                'desc_collect'  => $info->content,
+            ];
+            if (!$crmCustomerInfo->update($udata)) {
+                throw new BusinessException('同步失败，更新客户线索失败');
+            }
+        } else {
+            $crmCustomer = new CrmCustomer();
+            $crmCustomer->sn            = $info->order_no;
+            $crmCustomer->corp_id     = $uInfo['corpId'];
+            $crmCustomer->user_id       = $uInfo['recipient'];
+            $crmCustomer->type          = 1;
+            $crmCustomer->channel_id    = $info->channel;
+            $crmCustomer->country_id    = $info->country;
+            $crmCustomer->magnitude     = $info->quality;
+            $crmCustomer->email         = $info->email;
+            $crmCustomer->phone         = $info->tel;
+            $crmCustomer->WhatsApp      = $info->whatsapp;
+            $crmCustomer->contacts      = $info->contacts;
+            $crmCustomer->desc_collect  = $info->content;
+            $crmCustomer->enter_user_id = $info->enter_user_id;
+            $crmCustomer->obtain = time();
+            if(empty($uInfo['recipient'])){
+                $crmCustomer->deleted_at = time();
+            }
+            // 修改同步CRM状态
+            $info->sync_crm = 1;
+            // 保存
+            if (!$crmCustomer->save() || !$info->save()) {
+                throw new BusinessException('同步失败，创建客户线索失败');
+            }
+
+            // 消息推送
+            if ($info->status == 1) {
+                // $notice = '发布';
+                $title = '[询单·公海] 新的客户线索【' . $info->order_no . '】发布';
+                $content = '[询单·公海] 新的客户线索【' . $info->order_no . '】发布';
+                $recipient = [$info->recipient];
+                $this->pushWs($title, $content);
+            }
+
+            if ($info->status == 2) {
+                // $notice = '分配';
+                $title = '[询单·分配] 新的客户线索【' . $info->order_no . '】，请及时处理';
+                $content = '[询单·分配] 新的客户线索【' . $info->order_no . '】，请及时处理';
+                $recipient = [$info->recipient];
+                $this->pushWs($title, $content, $recipient);
+            }
+        }
+        return true;
+    }
+
+    public function recipientInfo(Model $info)
+    {
+        $recipient = 0;
+        $corpId = 0;
+        $uinfo = null;
+        if (!empty($info->recipient)) {
+            $recipient = $info->recipient;
+            $uinfo = User::where('id', $info->recipient)->first();
+            if ($uinfo) {
+                $corpId = $uinfo->corp_id;
+            }
+        }
+        return [
+            'recipient' => $recipient,
+            'corpId' => $corpId,
+            'uinfo' => $uinfo
+        ];
+    }
+
+    // 消费失败回调
+    /* 
+    $package = [
+        'id' => 1357277951, // 消息ID
+        'time' => 1709170510, // 消息时间
+        'delay' => 0, // 延迟时间
+        'attempts' => 2, // 消费次数
+        'queue' => 'send-mail', // 队列名
+        'data' => ['to' => 'tom@gmail.com', 'content' => 'hello'], // 消息内容
+        'max_attempts' => 5, // 最大重试次数
+        'error' => '错误信息' // 错误信息
+    ]
+    */
+    public function onConsumeFailure(\Throwable $e, $package)
+    {
+        echo "consume failure\n";
+        echo $e->getMessage() . "\n";
+        // 无需反序列化
+        var_export($package); 
+    }
+}
\ No newline at end of file
diff --git a/app/queue/redis/InquiryToCrmUpdate.php b/app/queue/redis/InquiryToCrmUpdate.php
index c4e6d02..5a5a330 100644
--- a/app/queue/redis/InquiryToCrmUpdate.php
+++ b/app/queue/redis/InquiryToCrmUpdate.php
@@ -38,7 +38,7 @@ class InquiryToCrmUpdate implements Consumer
             $crmCustomerInfo = CrmCustomer::where('sn', $info->order_no)->first();
             if ($crmCustomerInfo) {
                 $udata = [
-                    'corp_abbr'     => $corpId,
+                    'corp_id'     => $corpId,
                     'user_id'       => $info->recipient,
                     'channel_id'    => $info->channel,
                     'country_id'    => $info->country,
@@ -54,7 +54,7 @@ class InquiryToCrmUpdate implements Consumer
                 // 同步客户数据
                 $crmCustomer = new CrmCustomer();
                 $crmCustomer->sn            = $info->order_no;
-                $crmCustomer->corp_abbr     = $corpId;
+                $crmCustomer->corp_id     = $corpId;
                 $crmCustomer->user_id       = $info->recipient;
                 $crmCustomer->type          = 1;
                 $crmCustomer->channel_id    = $info->channel;
@@ -66,6 +66,9 @@ class InquiryToCrmUpdate implements Consumer
                 $crmCustomer->contacts      = $info->contacts;
                 $crmCustomer->desc_collect  = $info->content;
                 $crmCustomer->enter_user_id = $info->enter_user_id;
+                if(empty($info->recipient)){
+                    $crmCustomer->deleted_at = time();
+                }
                 // 修改同步CRM状态
                 $info->sync_crm = 1;
                 // 保存
diff --git a/app/queue/redis/Notice.php b/app/queue/redis/Notice.php
new file mode 100644
index 0000000..3a310c8
--- /dev/null
+++ b/app/queue/redis/Notice.php
@@ -0,0 +1,48 @@
+<?php
+
+namespace app\queue\redis;
+
+use support\exception\BusinessException;
+use Webman\RedisQueue\Consumer;
+
+class Notice implements Consumer
+{
+    // 要消费的队列名
+    public $queue = 'notice';
+
+    // 连接名，对应 plugin/webman/redis-queue/redis.php 里的连接`
+    public $connection = 'default';
+
+    // 消费
+    public function consume($data)
+    {
+        try {
+            (new \app\common\service\MessageNotificationsService())->pushNotice($data);
+            return true;
+        } catch (\Throwable $th) {
+            var_dump('4 ：'.$th->getFile()."|".$th->getLine()."|".$th->getMessage());
+            throw new BusinessException($th->getFile()."|".$th->getLine()."|".$th->getMessage());
+        }
+    }
+
+    // 消费失败回调
+    /* 
+    $package = [
+        'id' => 1357277951, // 消息ID
+        'time' => 1709170510, // 消息时间
+        'delay' => 0, // 延迟时间
+        'attempts' => 2, // 消费次数
+        'queue' => 'send-mail', // 队列名
+        'data' => ['to' => 'tom@gmail.com', 'content' => 'hello'], // 消息内容
+        'max_attempts' => 5, // 最大重试次数
+        'error' => '错误信息' // 错误信息
+    ]
+    */
+    public function onConsumeFailure(\Throwable $e, $package)
+    {
+        echo "consume failure\n";
+        echo $e->getMessage() . "\n";
+        // 无需反序列化
+        var_export($package); 
+    }
+}
\ No newline at end of file
diff --git a/app/ticket/service/ConversationService.php b/app/ticket/service/ConversationService.php
index ea97cef..972938e 100644
--- a/app/ticket/service/ConversationService.php
+++ b/app/ticket/service/ConversationService.php
@@ -3,6 +3,7 @@
 namespace app\ticket\service;
 
 use app\common\model\User;
+use app\common\service\MessageNotificationsService;
 use app\common\service\OssService;
 use app\ticket\logic\CategorieLogic;
 use app\ticket\logic\ConversationLogic;
@@ -54,43 +55,47 @@ class ConversationService
             $ticket = (new TicketLogic())->find($data['ticket_id']);
             $categorie= (new CategorieLogic())->find($ticket['categorie_id']);
             $categorieName = isset($categorie['translation']) ? $categorie['translation']['name'] : '';
-
-            $notice = [
-                'code' => $ticket['code'],
-                'category' => $categorieName,
-                'content' => $data['content'],
-                'reply' => '',
-            ];
-            //$emailDefault = 'app@hnxinyouhe.com'; //公共邮箱
-            //$emailDefault = 'support@hnxinyouhe.com'; //公共邮箱
-            $emailDefault = env('TICKET_EMAIL_DEFAULT');
-            if (empty($conversation)) {
-                $email = $emailDefault;
+            
+            $userDefault = [1, 75, 78];
+            $tiket_content = $ticket['content'];
+            if (empty($conversation)) { //没有沟通记录
+                $title = '新工单提醒-'.$categorieName;
+                $notice_user_id = $userDefault;
             }else{
+                $title = '工单回复';
                 $tiket = (new TicketLogic())->find($conversation['ticket_id']);
                 if($data['user_id'] != $tiket['user_id']){
-                    $email = User::where('id',$tiket['user_id'])->value('email');
+                    $notice_user_id = [$tiket['user_id']];
                 }else{
                     $conversationLast = Conversation::where('ticket_id', '=', $conversation['ticket_id'])
                         ->where('user_id', '!=', $data['user_id'])
                         ->orderBy('id', 'desc')
                         ->first();
 
-                    $email = (!empty($conversationLast['user_id']))?User::where('id',$conversationLast['user_id'])->value('email',$emailDefault):$emailDefault;
+                    $notice_user_id = (!empty($conversationLast['user_id']))? [$conversationLast['user_id']]:$userDefault;
                 }
-                $notice['content'] = $tiket['content'];
+                $tiket_content = $tiket['content'];
 
                 $status_fanyi = array_map(fn($v) => "{{{$v}}}", array_flip(Constants::TICKET_STATUS));
                 $locale = locale();
                 $ticket_status = $locale == 'zh'? Constants::TICKET_STATUS_ZH:Constants::TICKET_STATUS_EN;
                 $content = str_replace($status_fanyi,$ticket_status,$data['content']);
 
-                $notice['reply'] = '<li>最新回复：' . $content . '</li>';
-            }
-            if(!empty($emailDefault)){
-                \app\common\utils\email\MailSend::send($email, '【XYH】新的工单提醒', replaceTpl($notice, 'work_order'));
+                $reply = $content?($content."\n".'工单内容：'):'' ;
             }
 
+            $notice = ['sender_id' => 0,                  //发送人ID 0默认系统
+                'sender_type' => 'system',           //发送者类型 user admin system
+                'title' => $title,   //标题
+                'content' => ($reply??'') . $tiket_content,   //内容
+                'scene' => 1,                  //场景 0系统公共 1系统通知
+                'recipient' => $notice_user_id,                //接收人 空为全部
+                'push_method' => 0                    //推送方式0系统推送1手动推送
+            ];
+
+            // 异步推送
+            \Webman\RedisQueue\Redis::send('notice', $notice);
+
             unset($data['categorie_id']);
             unset($data['code']);
 
diff --git a/composer.json b/composer.json
index 98e3e54..c474010 100644
--- a/composer.json
+++ b/composer.json
@@ -45,7 +45,8 @@
     "symfony/filesystem": "^7.3",
     "workerman/crontab": "^1.0",
     "phpoffice/phpspreadsheet": "^4.5",
-    "phpmailer/phpmailer": "^6.10"
+    "phpmailer/phpmailer": "^6.10",
+    "webman/gateway-worker": "^1.0"
   },
   "suggest": {
     "ext-event": "For better performance. "
diff --git a/composer.lock b/composer.lock
index edf286f..7d41f97 100644
--- a/composer.lock
+++ b/composer.lock
@@ -4,7 +4,7 @@
         "Read more about it at https://getcomposer.org/doc/01-basic-usage.md#installing-dependencies",
         "This file is @generated automatically"
     ],
-    "content-hash": "505fb3d97c338ea53b787196fcc3daaa",
+    "content-hash": "7c70d8c8bda8a5098b8baed463db8839",
     "packages": [
         {
             "name": "aliyuncs/oss-sdk-php",
@@ -6634,6 +6634,39 @@
             },
             "time": "2025-04-04T13:23:25+00:00"
         },
+        {
+            "name": "webman/gateway-worker",
+            "version": "v1.0.9",
+            "source": {
+                "type": "git",
+                "url": "https://github.com/webman-php/gateway-worker.git",
+                "reference": "6780c1c788c273a24699caee84feb14224234000"
+            },
+            "dist": {
+                "type": "zip",
+                "url": "https://api.github.com/repos/webman-php/gateway-worker/zipball/6780c1c788c273a24699caee84feb14224234000",
+                "reference": "6780c1c788c273a24699caee84feb14224234000",
+                "shasum": ""
+            },
+            "require": {
+                "workerman/gateway-worker": ">=3.0"
+            },
+            "type": "library",
+            "autoload": {
+                "psr-4": {
+                    "Webman\\GatewayWorker\\": "src"
+                }
+            },
+            "notification-url": "https://packagist.org/downloads/",
+            "license": [
+                "MIT"
+            ],
+            "support": {
+                "issues": "https://github.com/webman-php/gateway-worker/issues",
+                "source": "https://github.com/webman-php/gateway-worker/tree/v1.0.9"
+            },
+            "time": "2024-04-30T01:05:42+00:00"
+        },
         {
             "name": "webman/redis",
             "version": "v2.1.3",
@@ -6793,6 +6826,60 @@
             },
             "time": "2025-01-15T07:20:50+00:00"
         },
+        {
+            "name": "workerman/gateway-worker",
+            "version": "v4.0.1",
+            "source": {
+                "type": "git",
+                "url": "https://github.com/walkor/GatewayWorker.git",
+                "reference": "25e4430982caa98f82e9187d092ce34b2fddfc90"
+            },
+            "dist": {
+                "type": "zip",
+                "url": "https://api.github.com/repos/walkor/GatewayWorker/zipball/25e4430982caa98f82e9187d092ce34b2fddfc90",
+                "reference": "25e4430982caa98f82e9187d092ce34b2fddfc90",
+                "shasum": ""
+            },
+            "require": {
+                "php": ">=7.2",
+                "workerman/workerman": "^4.0.30 || ^5.1"
+            },
+            "type": "library",
+            "extra": {
+                "branch-alias": {
+                    "dev-master": "4.0-dev"
+                }
+            },
+            "autoload": {
+                "psr-4": {
+                    "GatewayWorker\\": "./src"
+                }
+            },
+            "notification-url": "https://packagist.org/downloads/",
+            "license": [
+                "MIT"
+            ],
+            "homepage": "http://www.workerman.net",
+            "keywords": [
+                "communication",
+                "distributed"
+            ],
+            "support": {
+                "issues": "https://github.com/walkor/GatewayWorker/issues",
+                "source": "https://github.com/walkor/GatewayWorker/tree/v4.0.1"
+            },
+            "funding": [
+                {
+                    "url": "https://opencollective.com/walkor",
+                    "type": "open_collective"
+                },
+                {
+                    "url": "https://www.patreon.com/walkor",
+                    "type": "patreon"
+                }
+            ],
+            "time": "2025-06-27T01:30:09+00:00"
+        },
         {
             "name": "workerman/redis",
             "version": "v2.0.4",
diff --git a/config/plugin/webman/gateway-worker/app.php b/config/plugin/webman/gateway-worker/app.php
new file mode 100644
index 0000000..8f9c426
--- /dev/null
+++ b/config/plugin/webman/gateway-worker/app.php
@@ -0,0 +1,4 @@
+<?php
+return [
+    'enable' => true,
+];
\ No newline at end of file
diff --git a/config/plugin/webman/gateway-worker/process.php b/config/plugin/webman/gateway-worker/process.php
new file mode 100644
index 0000000..64796e9
--- /dev/null
+++ b/config/plugin/webman/gateway-worker/process.php
@@ -0,0 +1,39 @@
+<?php
+
+use Webman\GatewayWorker\Gateway;
+use Webman\GatewayWorker\BusinessWorker;
+use Webman\GatewayWorker\Register;
+
+return [
+    'gateway' => [
+        'handler'     => Gateway::class,
+        'listen'      => 'websocket://0.0.0.0:' . getenv('GATEWAY_LISTEN'),
+        'count'       => 2,
+        'reloadable'  => false,
+        'constructor' => ['config' => [
+            'lanIp'           => '127.0.0.1',
+            'startPort'       => 2300,
+            'pingInterval'    => 55,
+            'pingNotResponseLimit'  => 1,
+            'pingData'        => '',
+            'registerAddress' => '127.0.0.1:1236',
+            'onConnect'       => function(){},
+        ]]
+    ],
+    'worker' => [
+        'handler'     => BusinessWorker::class,
+        'count'       => cpu_count()*2,
+        'constructor' => ['config' => [
+            'eventHandler'    => plugin\webman\gateway\Events::class,
+            'name'            => 'ChatBusinessWorker',
+            'registerAddress' => '127.0.0.1:1236',
+        ]]
+    ],
+    'register' => [
+        'handler'     => Register::class,
+        'listen'      => 'text://127.0.0.1:1236',
+        'count'       => 1, // Must be 1
+        'reloadable'  => false,
+        'constructor' => []
+    ],
+];
diff --git a/config/route.php b/config/route.php
index 2abd88a..86aa1a0 100644
--- a/config/route.php
+++ b/config/route.php
@@ -64,10 +64,29 @@ Route::group('/common', function () {
         Route::any('/cache/clear', [app\common\controller\PresetController::class, 'cacheClear']);
         Route::any('/menus', [app\common\controller\PresetController::class, 'menus']);
     });
+
+
+    // 消息通知
+    Route::group('/notice', function () {
+        Route::any('/list', [app\common\controller\MessageUserStatusController::class, 'index']);
+        Route::any('/show', [app\common\controller\MessageUserStatusController::class, 'show']);
+        Route::any('/read', [app\common\controller\MessageUserStatusController::class, 'read']);
+        Route::any('/destroy', [app\common\controller\MessageUserStatusController::class, 'destroy']);
+
+        Route::any('/unread', [app\common\controller\MessageUserStatusController::class, 'listUnRead']);
+    });
 });
 
 // 后台管理
 Route::group('/admin', function () {
+    // 消息通知
+    Route::group('/notice', function () {
+        Route::any('/list', [app\common\controller\MessageNotificationsController::class, 'index']);
+        Route::any('/show', [app\common\controller\MessageNotificationsController::class, 'show']);
+        Route::any('/push', [app\common\controller\MessageNotificationsController::class, 'push']);
+        Route::any('/destroy', [app\common\controller\MessageNotificationsController::class, 'destroy']);
+    });
+
     // 角色
     Route::group('/role', function () {
         Route::any('/list', [app\admin\controller\RoleController::class, 'index']);
@@ -157,6 +176,7 @@ Route::group('/admin', function () {
             Route::any('/transfer', [app\crmAdmin\controller\CustomerController::class, 'transfer']);
             Route::any('/detail', [app\crmAdmin\controller\CustomerController::class, 'detail']);
             Route::any('/delete', [app\crmAdmin\controller\CustomerController::class, 'delete']);
+            Route::any('/restore', [app\crmAdmin\controller\CustomerController::class, 'restore']); //恢复客户
             Route::any('/cede', [app\crm\controller\CustomerController::class, 'cede']);
             Route::any('/follow', [app\crmAdmin\controller\CustomerController::class, 'follow']);
             Route::any('/allocation', [app\crmAdmin\controller\CustomerController::class, 'allocation']);
@@ -214,6 +234,7 @@ Route::group('/crm', function () {
     Route::any('/customer/getCountry', [app\crm\controller\CustomerController::class, 'getCountry']);
     Route::any('/customer/followNext', [app\crm\controller\CustomerController::class, 'followNext']);
     Route::any('/customer/report', [app\crm\controller\CustomerController::class, 'report']);
+    Route::any('/customer/distinctNotice', [app\crm\controller\CustomerController::class, 'distinctNotice']);
 
     Route::any('/tagGroup/list', [app\crm\controller\TagGroupController::class, 'list']);
     Route::any('/tagGroup/updatePivot', [app\crm\controller\TagGroupController::class, 'updatePivot']);
diff --git a/config/whitelist.php b/config/whitelist.php
new file mode 100644
index 0000000..1736876
--- /dev/null
+++ b/config/whitelist.php
@@ -0,0 +1,13 @@
+<?php
+
+return [
+    'basi_cdata' => [
+        '/',    // 首页
+        '/index/index', // 首页
+        '/index/view', // 飞书调试
+        '/perm', // 调试-添加权限
+
+        '/common/preset/corps', // 公司列表
+        '/common/preset/feishu/app', // 飞书应用信息
+    ]
+];
\ No newline at end of file
diff --git a/plugin/webman/gateway/Events.php b/plugin/webman/gateway/Events.php
new file mode 100644
index 0000000..d63708e
--- /dev/null
+++ b/plugin/webman/gateway/Events.php
@@ -0,0 +1,38 @@
+<?php
+
+namespace plugin\webman\gateway;
+
+use app\common\utils\WsEvents;
+use GatewayWorker\Lib\Gateway;
+
+class Events
+{
+
+    protected static $wsEvents;
+
+    public static function onWorkerStart($worker)
+    {
+        self::$wsEvents = new WsEvents();
+    }
+
+    public static function onConnect($client_id)
+    {
+        // 仅 TCP 连接，不一定有 WebSocket 握手
+    }
+
+    public static function onWebSocketConnect($client_id, $data)
+    {
+        self::$wsEvents->auth($client_id, $data);
+    }
+
+    public static function onMessage($client_id, $message)
+    {
+        self::$wsEvents->message($client_id, $message);
+    }
+
+    public static function onClose($client_id)
+    {
+        var_dump('关闭客户端ID：'.$client_id);
+    }
+
+}
\ No newline at end of file