diff --git a/app/command/InquiryBulkAssignCommand.php b/app/command/InquiryBulkAssignCommand.php
new file mode 100644
index 0000000..8c30789
--- /dev/null
+++ b/app/command/InquiryBulkAssignCommand.php
@@ -0,0 +1,209 @@
+<?php
+
+namespace app\command;
+
+use app\common\utils\email\InquiryDigestMail;
+use app\crm\model\CustomerHis;
+use PhpOffice\PhpSpreadsheet\IOFactory;
+use Symfony\Component\Console\Command\Command;
+use Symfony\Component\Console\Input\InputInterface;
+use Symfony\Component\Console\Input\InputOption;
+use Symfony\Component\Console\Output\OutputInterface;
+use support\Db;
+
+class InquiryBulkAssignCommand extends Command
+{
+    protected static $defaultName = 'inquiry:bulk-assign';
+    protected static $defaultDescription = '按 Excel 行序轮询分配询盘给业务员，更新 crm_customer.user_id 并发汇总邮件';
+
+    // Excel 列映射（A=编号/code）
+    private const COL_CODE = 'A';
+    private const COL_CHANNEL = 'D';
+    private const COL_EMAIL = 'E';
+    private const COL_PHONE = 'F';
+    private const COL_WHATSAPP = 'G';
+    private const COL_CONTACT = 'H';
+    private const COL_REMARK = 'I';
+    private const COL_COUNTRY_CN = 'J';
+
+    protected function configure()
+    {
+        $this->addOption('file', null, InputOption::VALUE_REQUIRED, 'Excel 文件路径', 'docs/崔琪2.xlsx')
+            ->addOption('users', null, InputOption::VALUE_REQUIRED, '目标 user_id 列表，逗号分隔', '34,73,72,155,64,211')
+            ->addOption('dry-run', null, InputOption::VALUE_NONE, '只解析+匹配+分配，打印报告，不写库不发邮件')
+            ->addOption('only-user', null, InputOption::VALUE_REQUIRED, '仅给指定 user_id 发邮件（试发）', '0')
+            ->addOption('notify-only', null, InputOption::VALUE_NONE, '跳过写库，按 manifest 补发未成功的邮件')
+            ->addOption('self-test', null, InputOption::VALUE_NONE, '运行纯逻辑自测');
+    }
+
+    /**
+     * 内存轮询分配（确定性 i % n）
+     * 给 $matched 每项追加 new_user_id，返回 [user_id => [rows...]]
+     */
+    public static function assign(array &$matched, array $targetUserIds): array
+    {
+        $groups = [];
+        foreach ($targetUserIds as $uid) {
+            $groups[$uid] = [];
+        }
+        $n = count($targetUserIds);
+        foreach ($matched as $i => &$row) {
+            $uid = $targetUserIds[$i % $n];
+            $row['new_user_id'] = $uid;
+            $groups[$uid][] = $row;
+        }
+        unset($row);
+        return $groups;
+    }
+
+    /**
+     * 解析 Excel，按行顺序返回询盘数组
+     */
+    private function parseExcel(string $filePath): array
+    {
+        $sheet = IOFactory::load($filePath)->getActiveSheet();
+        $highestRow = $sheet->getHighestRow();
+        $rows = [];
+        $get = function (string $col, int $r) use ($sheet): string {
+            return trim((string)($sheet->getCell($col . $r)->getValue() ?? ''));
+        };
+        for ($r = 2; $r <= $highestRow; $r++) {
+            $code = $get(self::COL_CODE, $r);
+            if ($code === '') {
+                continue;
+            }
+            $rows[] = [
+                'code' => $code,
+                'channel' => $get(self::COL_CHANNEL, $r),
+                'email' => $get(self::COL_EMAIL, $r),
+                'phone' => $get(self::COL_PHONE, $r),
+                'whatsapp' => $get(self::COL_WHATSAPP, $r),
+                'contact' => $get(self::COL_CONTACT, $r),
+                'country_cn' => $get(self::COL_COUNTRY_CN, $r),
+                'remark' => $get(self::COL_REMARK, $r),
+                'excel_row' => $r,
+            ];
+        }
+        return $rows;
+    }
+
+    /**
+     * 批量匹配 crm_customer（code 唯一取 MIN(id)，排除软删除）
+     * 返回 ['matched' => [...], 'unmatched' => [...]]；matched 每项追加 customer_id/old_user_id
+     */
+    private function matchCustomers(array $rows): array
+    {
+        $codes = array_values(array_unique(array_column($rows, 'code')));
+        $map = []; // code => ['id','old_user_id']
+        foreach (array_chunk($codes, 500) as $chunk) {
+            $recs = Db::table('crm_customer')
+                ->whereIn('code', $chunk)
+                ->whereNull('deleted_at')
+                ->orderBy('id', 'asc')
+                ->get(['id', 'code', 'user_id']);
+            foreach ($recs as $rec) {
+                if (!isset($map[$rec->code])) {
+                    $map[$rec->code] = ['id' => (int)$rec->id, 'old_user_id' => $rec->user_id];
+                }
+            }
+        }
+        $matched = [];
+        $unmatched = [];
+        foreach ($rows as $row) {
+            if (isset($map[$row['code']])) {
+                $row['customer_id'] = $map[$row['code']]['id'];
+                $row['old_user_id'] = $map[$row['code']]['old_user_id'];
+                $matched[] = $row;
+            } else {
+                $unmatched[] = $row;
+            }
+        }
+        return ['matched' => $matched, 'unmatched' => $unmatched];
+    }
+
+    protected function execute(InputInterface $input, OutputInterface $output): int
+    {
+        if ($input->getOption('self-test')) {
+            return $this->runSelfTest($output);
+        }
+
+        $file = $input->getOption('file');
+        $targetUserIds = array_values(array_filter(array_map('intval', explode(',', (string)$input->getOption('users')))));
+        $dryRun = (bool)$input->getOption('dry-run');
+        $notifyOnly = (bool)$input->getOption('notify-only');
+        $onlyUser = (int)$input->getOption('only-user');
+        $date = date('Y-m-d');
+
+        if (!$targetUserIds) {
+            $output->writeln('<error>--users 不能为空</error>');
+            return self::FAILURE;
+        }
+        if (!is_file($file)) {
+            $output->writeln('<error>文件不存在: ' . $file . '</error>');
+            return self::FAILURE;
+        }
+
+        $output->writeln('<info>解析 Excel: ' . $file . '</info>');
+        $rows = $this->parseExcel($file);
+        $output->writeln('<info>Excel 询盘数: ' . count($rows) . '</info>');
+
+        $res = $this->matchCustomers($rows);
+        $matched = $res['matched'];
+        $unmatched = $res['unmatched'];
+        $output->writeln('<info>匹配成功: ' . count($matched) . '，未匹配: ' . count($unmatched) . '</info>');
+        if ($unmatched) {
+            $sample = implode(', ', array_slice(array_column($unmatched, 'code'), 0, 10));
+            $output->writeln('<comment>未匹配 code 样例: ' . $sample . '</comment>');
+        }
+
+        $groups = self::assign($matched, $targetUserIds);
+        foreach ($targetUserIds as $uid) {
+            $output->writeln('<info>user ' . $uid . ' 分配: ' . count($groups[$uid]) . ' 条</info>');
+        }
+        foreach ($matched as $i => $row) {
+            if ($i < 3) {
+                $output->writeln('<comment>样例[' . $i . '] code=' . $row['code']
+                    . ' -> user ' . $row['new_user_id'] . ' (原 ' . $row['old_user_id'] . ')</comment>');
+            }
+        }
+
+        if ($dryRun) {
+            $output->writeln('<info>[dry-run] 不写库、不发邮件。确认无误后去掉 --dry-run 执行。</info>');
+            return self::SUCCESS;
+        }
+
+        $output->writeln('<error>[未实现] 写库与发邮件见 Task 3/Task 4。</error>');
+        return self::SUCCESS;
+    }
+
+    private function runSelfTest(OutputInterface $output): int
+    {
+        $fail = 0;
+
+        // 1) assign: 7 条 / 3 人 -> 计数 [3,2,2]
+        $items = array_fill(0, 7, []);
+        $groups = self::assign($items, [10, 20, 30]);
+        $counts = [count($groups[10]), count($groups[20]), count($groups[30])];
+        if ($counts !== [3, 2, 2]) {
+            $output->writeln('<error>assign 计数错误: ' . json_encode($counts) . '</error>');
+            $fail++;
+        }
+
+        // 2) InquiryDigestMail::build 内容校验
+        $html = InquiryDigestMail::build('张三', [[
+            'code' => 'CM1', 'contact' => 'A', 'email' => 'a@x.com',
+            'phone' => '1', 'country_cn' => '中国', 'channel' => 'fb', 'remark' => '意向车型：X',
+        ]], '2026-07-17');
+        if (strpos($html, '张三') === false || strpos($html, 'CM1') === false
+            || strpos($html, '共 <strong>1</strong> 条') === false) {
+            $output->writeln('<error>InquiryDigestMail::build 内容校验失败</error>');
+            $fail++;
+        }
+
+        if ($fail === 0) {
+            $output->writeln('<info>self-test 通过</info>');
+            return self::SUCCESS;
+        }
+        return self::FAILURE;
+    }
+}
diff --git a/app/common/utils/email/InquiryDigestMail.php b/app/common/utils/email/InquiryDigestMail.php
new file mode 100644
index 0000000..fee32c3
--- /dev/null
+++ b/app/common/utils/email/InquiryDigestMail.php
@@ -0,0 +1,55 @@
+<?php
+
+namespace app\common\utils\email;
+
+class InquiryDigestMail
+{
+    /**
+     * 构建汇总邮件 HTML
+     *
+     * @param string $userName 收件人姓名
+     * @param array  $inquiries 询盘数组，每项含 code/contact/email/phone/country_cn/channel/remark
+     * @param string $date 日期串 Y-m-d
+     * @return string HTML
+     */
+    public static function build(string $userName, array $inquiries, string $date): string
+    {
+        $count = count($inquiries);
+        $rows = '';
+        $idx = 1;
+        foreach ($inquiries as $q) {
+            $remark = mb_substr((string)($q['remark'] ?? ''), 0, 100);
+            $td = '<td style="border:1px solid #eee;padding:6px;">';
+            $rows .= '<tr>'
+                . $td . $idx++ . '</td>'
+                . $td . htmlspecialchars((string)($q['code'] ?? '')) . '</td>'
+                . $td . htmlspecialchars((string)($q['contact'] ?? '')) . '</td>'
+                . $td . htmlspecialchars((string)($q['email'] ?? '')) . '</td>'
+                . $td . htmlspecialchars((string)($q['phone'] ?? '')) . '</td>'
+                . $td . htmlspecialchars((string)($q['country_cn'] ?? '')) . '</td>'
+                . $td . htmlspecialchars((string)($q['channel'] ?? '')) . '</td>'
+                . $td . htmlspecialchars($remark) . '</td>'
+                . '</tr>';
+        }
+        $thStyle = 'style="border:1px solid #eee;padding:6px;background:#f0f0f0;"';
+        return '<!doctype html><html lang="zh-CN"><head><meta charset="utf-8"></head>'
+            . '<body style="margin:0;padding:0;background:#f6f7f9;font-family:Arial,Helvetica,sans-serif;">'
+            . '<div style="max-width:960px;margin:0 auto;padding:20px;">'
+            . '<h2 style="color:#111;">询盘分配汇总</h2>'
+            . '<p>收件人：<strong>' . htmlspecialchars($userName) . '</strong>　日期：' . $date
+            . '　共 <strong>' . $count . '</strong> 条</p>'
+            . '<table style="border-collapse:collapse;width:100%;font-size:13px;color:#333;">'
+            . '<thead><tr>'
+            . '<th ' . $thStyle . '>#</th>'
+            . '<th ' . $thStyle . '>编号</th>'
+            . '<th ' . $thStyle . '>联系人</th>'
+            . '<th ' . $thStyle . '>邮箱</th>'
+            . '<th ' . $thStyle . '>电话</th>'
+            . '<th ' . $thStyle . '>国家</th>'
+            . '<th ' . $thStyle . '>渠道</th>'
+            . '<th ' . $thStyle . '>意向/备注</th>'
+            . '</tr></thead><tbody>'
+            . $rows
+            . '</tbody></table></div></body></html>';
+    }
+}