feat: 新增询盘批量分配命令(骨架+Excel解析+code匹配+dry-run)

- InquiryDigestMail: 汇总邮件 HTML 模板
- InquiryBulkAssignCommand: assign 轮询、parseExcel、matchCustomers(code+排除软删除)、dry-run 报告、--self-test

写库/发邮件逻辑见后续提交。

Co-Authored-By: Claude <noreply@anthropic.com>
This commit is contained in:
mzl
2026-07-17 14:56:36 +08:00
parent 3d3caddc7d
commit 61c34db99e
2 changed files with 264 additions and 0 deletions
+209
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<?php
namespace app\command;
use app\common\utils\email\InquiryDigestMail;
use app\crm\model\CustomerHis;
use PhpOffice\PhpSpreadsheet\IOFactory;
use Symfony\Component\Console\Command\Command;
use Symfony\Component\Console\Input\InputInterface;
use Symfony\Component\Console\Input\InputOption;
use Symfony\Component\Console\Output\OutputInterface;
use support\Db;
class InquiryBulkAssignCommand extends Command
{
protected static $defaultName = 'inquiry:bulk-assign';
protected static $defaultDescription = '按 Excel 行序轮询分配询盘给业务员,更新 crm_customer.user_id 并发汇总邮件';
// Excel 列映射(A=编号/code)
private const COL_CODE = 'A';
private const COL_CHANNEL = 'D';
private const COL_EMAIL = 'E';
private const COL_PHONE = 'F';
private const COL_WHATSAPP = 'G';
private const COL_CONTACT = 'H';
private const COL_REMARK = 'I';
private const COL_COUNTRY_CN = 'J';
protected function configure()
{
$this->addOption('file', null, InputOption::VALUE_REQUIRED, 'Excel 文件路径', 'docs/崔琪2.xlsx')
->addOption('users', null, InputOption::VALUE_REQUIRED, '目标 user_id 列表,逗号分隔', '34,73,72,155,64,211')
->addOption('dry-run', null, InputOption::VALUE_NONE, '只解析+匹配+分配,打印报告,不写库不发邮件')
->addOption('only-user', null, InputOption::VALUE_REQUIRED, '仅给指定 user_id 发邮件(试发)', '0')
->addOption('notify-only', null, InputOption::VALUE_NONE, '跳过写库,按 manifest 补发未成功的邮件')
->addOption('self-test', null, InputOption::VALUE_NONE, '运行纯逻辑自测');
}
/**
* 内存轮询分配(确定性 i % n)
* 给 $matched 每项追加 new_user_id,返回 [user_id => [rows...]]
*/
public static function assign(array &$matched, array $targetUserIds): array
{
$groups = [];
foreach ($targetUserIds as $uid) {
$groups[$uid] = [];
}
$n = count($targetUserIds);
foreach ($matched as $i => &$row) {
$uid = $targetUserIds[$i % $n];
$row['new_user_id'] = $uid;
$groups[$uid][] = $row;
}
unset($row);
return $groups;
}
/**
* 解析 Excel,按行顺序返回询盘数组
*/
private function parseExcel(string $filePath): array
{
$sheet = IOFactory::load($filePath)->getActiveSheet();
$highestRow = $sheet->getHighestRow();
$rows = [];
$get = function (string $col, int $r) use ($sheet): string {
return trim((string)($sheet->getCell($col . $r)->getValue() ?? ''));
};
for ($r = 2; $r <= $highestRow; $r++) {
$code = $get(self::COL_CODE, $r);
if ($code === '') {
continue;
}
$rows[] = [
'code' => $code,
'channel' => $get(self::COL_CHANNEL, $r),
'email' => $get(self::COL_EMAIL, $r),
'phone' => $get(self::COL_PHONE, $r),
'whatsapp' => $get(self::COL_WHATSAPP, $r),
'contact' => $get(self::COL_CONTACT, $r),
'country_cn' => $get(self::COL_COUNTRY_CN, $r),
'remark' => $get(self::COL_REMARK, $r),
'excel_row' => $r,
];
}
return $rows;
}
/**
* 批量匹配 crm_customer(code 唯一取 MIN(id),排除软删除)
* 返回 ['matched' => [...], 'unmatched' => [...]];matched 每项追加 customer_id/old_user_id
*/
private function matchCustomers(array $rows): array
{
$codes = array_values(array_unique(array_column($rows, 'code')));
$map = []; // code => ['id','old_user_id']
foreach (array_chunk($codes, 500) as $chunk) {
$recs = Db::table('crm_customer')
->whereIn('code', $chunk)
->whereNull('deleted_at')
->orderBy('id', 'asc')
->get(['id', 'code', 'user_id']);
foreach ($recs as $rec) {
if (!isset($map[$rec->code])) {
$map[$rec->code] = ['id' => (int)$rec->id, 'old_user_id' => $rec->user_id];
}
}
}
$matched = [];
$unmatched = [];
foreach ($rows as $row) {
if (isset($map[$row['code']])) {
$row['customer_id'] = $map[$row['code']]['id'];
$row['old_user_id'] = $map[$row['code']]['old_user_id'];
$matched[] = $row;
} else {
$unmatched[] = $row;
}
}
return ['matched' => $matched, 'unmatched' => $unmatched];
}
protected function execute(InputInterface $input, OutputInterface $output): int
{
if ($input->getOption('self-test')) {
return $this->runSelfTest($output);
}
$file = $input->getOption('file');
$targetUserIds = array_values(array_filter(array_map('intval', explode(',', (string)$input->getOption('users')))));
$dryRun = (bool)$input->getOption('dry-run');
$notifyOnly = (bool)$input->getOption('notify-only');
$onlyUser = (int)$input->getOption('only-user');
$date = date('Y-m-d');
if (!$targetUserIds) {
$output->writeln('<error>--users 不能为空</error>');
return self::FAILURE;
}
if (!is_file($file)) {
$output->writeln('<error>文件不存在: ' . $file . '</error>');
return self::FAILURE;
}
$output->writeln('<info>解析 Excel: ' . $file . '</info>');
$rows = $this->parseExcel($file);
$output->writeln('<info>Excel 询盘数: ' . count($rows) . '</info>');
$res = $this->matchCustomers($rows);
$matched = $res['matched'];
$unmatched = $res['unmatched'];
$output->writeln('<info>匹配成功: ' . count($matched) . ',未匹配: ' . count($unmatched) . '</info>');
if ($unmatched) {
$sample = implode(', ', array_slice(array_column($unmatched, 'code'), 0, 10));
$output->writeln('<comment>未匹配 code 样例: ' . $sample . '</comment>');
}
$groups = self::assign($matched, $targetUserIds);
foreach ($targetUserIds as $uid) {
$output->writeln('<info>user ' . $uid . ' 分配: ' . count($groups[$uid]) . ' 条</info>');
}
foreach ($matched as $i => $row) {
if ($i < 3) {
$output->writeln('<comment>样例[' . $i . '] code=' . $row['code']
. ' -> user ' . $row['new_user_id'] . ' (原 ' . $row['old_user_id'] . ')</comment>');
}
}
if ($dryRun) {
$output->writeln('<info>[dry-run] 不写库、不发邮件。确认无误后去掉 --dry-run 执行。</info>');
return self::SUCCESS;
}
$output->writeln('<error>[未实现] 写库与发邮件见 Task 3/Task 4。</error>');
return self::SUCCESS;
}
private function runSelfTest(OutputInterface $output): int
{
$fail = 0;
// 1) assign: 7 条 / 3 人 -> 计数 [3,2,2]
$items = array_fill(0, 7, []);
$groups = self::assign($items, [10, 20, 30]);
$counts = [count($groups[10]), count($groups[20]), count($groups[30])];
if ($counts !== [3, 2, 2]) {
$output->writeln('<error>assign 计数错误: ' . json_encode($counts) . '</error>');
$fail++;
}
// 2) InquiryDigestMail::build 内容校验
$html = InquiryDigestMail::build('张三', [[
'code' => 'CM1', 'contact' => 'A', 'email' => 'a@x.com',
'phone' => '1', 'country_cn' => '中国', 'channel' => 'fb', 'remark' => '意向车型:X',
]], '2026-07-17');
if (strpos($html, '张三') === false || strpos($html, 'CM1') === false
|| strpos($html, '共 <strong>1</strong> 条') === false) {
$output->writeln('<error>InquiryDigestMail::build 内容校验失败</error>');
$fail++;
}
if ($fail === 0) {
$output->writeln('<info>self-test 通过</info>');
return self::SUCCESS;
}
return self::FAILURE;
}
}