diff --git a/app/ticket/service/ConversationService.php b/app/ticket/service/ConversationService.php index 5b0bef9..b07ef3c 100644 --- a/app/ticket/service/ConversationService.php +++ b/app/ticket/service/ConversationService.php @@ -55,26 +55,15 @@ class ConversationService $ticket = (new TicketLogic())->find($data['ticket_id']); $categorie= (new CategorieLogic())->find($ticket['categorie_id']); $categorieName = isset($categorie['translation']) ? $categorie['translation']['name'] : ''; - -// $notice = [ -// 'code' => $ticket['code'], -// 'category' => $categorieName, -// 'content' => $data['content'], -// 'reply' => '', -// ]; - //$emailDefault = 'app@hnxinyouhe.com'; //公共邮箱 - //$emailDefault = 'support@hnxinyouhe.com'; //公共邮箱 - $emailDefault = env('TICKET_EMAIL_DEFAULT'); + $userDefault = [1, 75, 78]; if (empty($conversation)) { //没有沟通记录 $title = '新工单提醒-'.$categorieName; - $email = $emailDefault; $notice_user_id = $userDefault; }else{ $title = '工单回复'; $tiket = (new TicketLogic())->find($conversation['ticket_id']); if($data['user_id'] != $tiket['user_id']){ - //$email = User::where('id',$tiket['user_id'])->value('email'); $notice_user_id = [$tiket['user_id']]; }else{ $conversationLast = Conversation::where('ticket_id', '=', $conversation['ticket_id']) @@ -82,10 +71,8 @@ class ConversationService ->orderBy('id', 'desc') ->first(); - //$email = (!empty($conversationLast['user_id']))?User::where('id',$conversationLast['user_id'])->value('email',$emailDefault):$emailDefault; $notice_user_id = (!empty($conversationLast['user_id']))? [$conversationLast['user_id']]:$userDefault; } - //$notice['content'] = $tiket['content']; $tiket_content = $tiket['content']; $status_fanyi = array_map(fn($v) => "{{{$v}}}", array_flip(Constants::TICKET_STATUS)); @@ -93,12 +80,9 @@ class ConversationService $ticket_status = $locale == 'zh'? Constants::TICKET_STATUS_ZH:Constants::TICKET_STATUS_EN; $content = str_replace($status_fanyi,$ticket_status,$data['content']); - //$notice['reply'] = '