From 8ba58958104a202ac62a511acfe2e56cba9e6e18 Mon Sep 17 00:00:00 2001
From: "WIN-C27C5MSVTPO\\16961" <1696136552@qq.com>
Date: Tue, 26 Aug 2025 15:50:29 +0800
Subject: [PATCH] =?UTF-8?q?crm=E5=8F=8D=E6=94=B9=E8=AF=A2=E5=8D=95?=
 =?UTF-8?q?=E5=BD=92=E5=B1=9E?=
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 8bit

---
 ...UpdateInquiryLogFromCrmCustomerCommand.php | 144 ++++++++++++++++++
 app/crm/controller/CustomerController.php     |  20 +--
 app/crm/service/CustomerService.php           |  33 ++++
 app/crmAdmin/service/CustomerService.php      |  11 +-
 4 files changed, 187 insertions(+), 21 deletions(-)
 create mode 100644 app/command/UpdateInquiryLogFromCrmCustomerCommand.php

diff --git a/app/command/UpdateInquiryLogFromCrmCustomerCommand.php b/app/command/UpdateInquiryLogFromCrmCustomerCommand.php
new file mode 100644
index 0000000..06afbc0
--- /dev/null
+++ b/app/command/UpdateInquiryLogFromCrmCustomerCommand.php
@@ -0,0 +1,144 @@
+<?php
+
+namespace app\command;
+
+use support\Command;
+use support\Db;
+use Symfony\Component\Console\Command\Command as SymfonyCommand;
+use Symfony\Component\Console\Input\InputInterface;
+use Symfony\Component\Console\Output\OutputInterface;
+use Symfony\Component\Console\Input\InputOption;
+
+class UpdateInquiryLogFromCrmCustomerCommand extends SymfonyCommand
+{
+    protected static $defaultName = 'inquiry:update-from-crm-customer';
+    protected static $defaultDescription = '将crm_customer表的部分字段更新到inquiry_log表';
+
+    protected function configure()
+    {
+        $this->setHelp('该命令将crm_customer表的user_id更新到inquiry_log表的recipient字段，将obtain字段更新到t_time字段。')
+            ->addOption('dry-run', null, InputOption::VALUE_NONE, '仅显示将要执行的更新操作，不实际执行')
+            ->addOption('limit', 'l', InputOption::VALUE_OPTIONAL, '限制处理的记录数量', 5000);
+    }
+
+    protected function execute(InputInterface $input, OutputInterface $output): int
+    {
+        $isDryRun = $input->getOption('dry-run');
+        $limit = (int) $input->getOption('limit');
+        
+        if ($isDryRun) {
+            $output->writeln('<info>DRY RUN 模式 - 不会实际执行更新操作</info>');
+        }
+        
+        $output->writeln('<info>开始更新 inquiry_log 表...</info>');
+        $output->writeln("<info>处理限制: {$limit} 条记录</info>");
+        
+        try {
+            // 使用事务确保数据一致性
+            DB::transaction(function () use ($output, $isDryRun, $limit) {
+                // 查询需要更新的记录
+                $customers = Db::table('crm_customer')
+                    ->select('id', 'sn', 'user_id', 'obtain','created_at')
+                    ->whereNotNull('sn')
+                    ->where('sn', '<>', '')
+                    ->offset($limit)
+                    ->limit(4000)
+                    ->orderBy('id', 'asc')
+                    ->get();
+                
+                $output->writeln("<info>找到 " . count($customers) . " 条客户记录需要处理</info>");
+                
+                $updatedCount = 0;
+                $skippedCount = 0;
+                $defaultTimestamp = strtotime('2025-08-26 00:00:00');
+
+                $output->writeln("<info>找到 " . count($customers) . " 条客户记录需要处理</info>");
+                $step = [];
+                $updateId = [];
+                foreach ($customers as $customer) {
+                    $output->writeln("<info>处理客户 ID: {$customer->id}, SN: {$customer->sn}, User ID: {$customer->user_id}, obtain: {$customer->obtain}, created_at: {$customer->created_at}</info>");
+                    // 查找匹配的 inquiry_log 记录
+                    $inquiryLog = Db::table('inquiry_log')
+                        ->where('order_no', $customer->sn)
+                        ->first(['id', 'recipient', 't_time']);
+
+                    if (!$inquiryLog) {
+                        $step[] = $customer->id;
+                        $output->writeln("<comment>跳过客户 ID {$customer->id} (sn: {$customer->sn}) - 未找到对应的 inquiry_log 记录</comment>");
+                        $skippedCount++;
+                        continue;
+                    }
+                    $output->writeln("<info>$inquiryLog->id</info>");
+                    
+                    // 准备更新数据
+                    $updateData = [];
+                    
+                    // 更新 recipient 字段 (user_id)
+                    if ($customer->user_id != $inquiryLog->recipient) {
+                        $updateData['recipient'] = $customer->user_id;
+                        $output->writeln("<comment>客户 ID {$customer->id}: recipient 将从 {$inquiryLog->recipient} 更新为 {$customer->user_id}</comment>");
+                    }
+
+                    if(empty($customer->obtain)&& !empty($customer->user_id)){
+                        if($customer->user_id == $inquiryLog->recipient){
+                            $obtain = $inquiryLog->t_time;
+                        }else{
+                            $obtain = strtotime('2025-08-01 10:00:00');
+                            $obtain = $customer->created_at > $obtain?$customer->created_at:$obtain;
+                        }
+                        Db::table('crm_customer')
+                            ->where('id', $customer->id)
+                            ->update(['obtain' => $obtain]);
+                        $output->writeln("<info>更新obtain $obtain</info>");
+                    }
+                    
+                    // 更新 t_time 字段 (obtain)
+                    $newTTime = $customer->obtain > 0 ? $customer->obtain : $defaultTimestamp;
+                    if ($newTTime != $inquiryLog->t_time && !empty($updateData['recipient'])) {
+                        $updateData['t_time'] = $newTTime;
+                        $timeStr = date('Y-m-d H:i:s', $newTTime);
+                        $output->writeln("<comment>客户 ID {$customer->id}: t_time 将从 " . ($inquiryLog->t_time ? date('Y-m-d H:i:s', $inquiryLog->t_time) : 'NULL') . " 更新为 {$timeStr}</comment>");
+                    }
+                    if($customer->user_id == 0 && $inquiryLog->recipient != 0){
+                        $updateData['recipient'] = 0;
+                        $updateData['t_time'] = time();
+                        $updateData['status'] = 1;
+                        $updateData['r_time'] = time();
+
+                    }
+
+                    // 如果有需要更新的字段，执行更新
+                    if (!empty($updateData)) {
+                        $updateId[] = $customer->id;
+                        if (!$isDryRun) {
+                            Db::table('inquiry_log')
+                                ->where('id', $inquiryLog->id)
+                                ->update($updateData);
+                        }
+                        $updatedCount++;
+                        $output->writeln("<info>已更新 inquiry_log ID {$inquiryLog->id}</info>");
+                    } else {
+                        $output->writeln("<comment>客户 ID {$customer->id} - 无需更新</comment>");
+                    }
+                }
+                
+                $output->writeln("<info>处理完成！</info>");
+                $output->writeln("<info>总记录数: " . count($customers) . "</info>");
+                $updateIdstr = implode(",", $updateId);
+                $output->writeln("<info>更新记录数: {$updatedCount},更新id：$updateIdstr</info>");
+                $stepstr = implode(",", $step);
+                $output->writeln("<info>跳过记录数: {$skippedCount},跳过id: {$stepstr}</info>");
+                
+                if ($isDryRun) {
+                    $output->writeln("<info>DRY RUN 模式 - 未实际执行任何更新操作</info>");
+                }
+            });
+
+            return self::SUCCESS;
+        } catch (\Exception $e) {
+            $output->writeln('<error>执行过程中发生错误: ' . $e->getMessage() . '</error>');
+            $output->writeln('<error>错误位置: ' . $e->getFile() . ':' . $e->getLine() . '</error>');
+            return self::FAILURE;
+        }
+    }
+} 
\ No newline at end of file
diff --git a/app/crm/controller/CustomerController.php b/app/crm/controller/CustomerController.php
index 104eae5..2779b4c 100644
--- a/app/crm/controller/CustomerController.php
+++ b/app/crm/controller/CustomerController.php
@@ -444,6 +444,8 @@ class CustomerController extends BaseController
                     'user_his' => $userId,
                     'user_id' => 0,
                 ]);
+
+                CustomerService::inquiryUpdate($customer);
             }
 
             //软删除
@@ -562,13 +564,8 @@ class CustomerController extends BaseController
                 'user_his' => 0,
                 'user_id' => $userId,
             ]);
-            if (!empty($customer->sn) && $customer->type==1){
-                $inquiryLog = InquiryLog::where('order_no', $customer->sn)->first();
-                if (!empty($inquiryLog)) {
-                    $inquiryLog->recipient = $userId;
-                    $inquiryLog->save();
-                }
-            }
+
+            CustomerService::inquiryUpdate($customer, $data['user_id']);
             Db::commit();
         } catch (\Throwable $e) {
             Db::rollback();
@@ -609,13 +606,8 @@ class CustomerController extends BaseController
                     'user_his' => $item->user_id,
                     'user_id' => $user['id'],
                 ]);
-                if (!empty($customer->sn) && $customer->type==1){
-                    $inquiryLog = InquiryLog::where('order_no', $customer->sn)->first();
-                    if (!empty($inquiryLog)) {
-                        $inquiryLog->recipient = $userId;
-                        $inquiryLog->save();
-                    }
-                }
+
+                CustomerService::inquiryUpdate($customer,$userId);
 
                 $item->restore();
             }
diff --git a/app/crm/service/CustomerService.php b/app/crm/service/CustomerService.php
index fc1215c..81909b1 100644
--- a/app/crm/service/CustomerService.php
+++ b/app/crm/service/CustomerService.php
@@ -4,6 +4,7 @@ namespace app\crm\service;
 
 use app\common\model\Corp;
 use app\common\model\CustomerAudit;
+use app\common\model\InquiryLog;
 use app\common\model\User;
 use app\common\traits\crud\CrudServiceTrait;
 use app\crm\logic\CustomerLogic;
@@ -246,12 +247,44 @@ class CustomerService
         $customer->status = 2;
         $res = $customer->save();
 
+        self::inquiryUpdate($customer);
+
         //软删除
         $customer->delete();
         return $res;
     }
 
 
+    /**
+     * 询单修改
+     */
+    public static function inquiryUpdate($customer,$userId = null)
+    {
+        if(empty($customer->sn) || $customer->type!=1){
+            return false;
+        }
+
+        $inquiryLog = InquiryLog::where('order_no', $customer->sn)->first();
+        if(empty($inquiryLog)){
+            return false;
+        }
+        $userId = $userId??$customer->user_id;
+
+        if ($userId == 0){
+            $inquiryLog->recipient = 0;
+            $inquiryLog->t_time = time();
+            $inquiryLog->status = 1;
+            $inquiryLog->r_time = time();
+            $inquiryLog->save();
+        }else {
+            $inquiryLog->recipient = $customer->user_id;
+            $inquiryLog->t_time = time();
+            $inquiryLog->save();
+        }
+        return true;
+    }
+
+
     /**
      * @param $customer
      * @param $request
diff --git a/app/crmAdmin/service/CustomerService.php b/app/crmAdmin/service/CustomerService.php
index 43682e5..41bf5d7 100644
--- a/app/crmAdmin/service/CustomerService.php
+++ b/app/crmAdmin/service/CustomerService.php
@@ -348,13 +348,8 @@ class CustomerService
                     'user_his' => $item->user_id,
                     'user_id' => $userId,
                 ]);
-                if (!empty($item->sn) && $item->type==1){
-                    $inquiryLog = InquiryLog::where('order_no', $item->sn)->first();
-                    if (!empty($inquiryLog)) {
-                        $inquiryLog->recipient = $userId;
-                        $inquiryLog->save();
-                    }
-                }
+
+                \app\crm\service\CustomerService::inquiryUpdate($item,$userId);
             }
             $data = [
                 'user_id' => $userId,
@@ -391,6 +386,8 @@ class CustomerService
                     'user_his' => $item->user_id,
                     'user_id' => 0,
                 ]);
+
+                \app\crm\service\CustomerService::inquiryUpdate($item,0);
             }
             $res = $query->update(['user_id' => 0]);