工单发送邮件通知

2025-08-13 17:00:16 +08:00
parent cd4de8b206
commit 9ae23153f6
5 changed files with 62 additions and 0 deletions
@@ -45,6 +45,7 @@ class TicketService
        try {
            $attachment = $data['attachment']??[];
            $logic = new TicketLogic();
+            $data['code'] = $logic::generateSimpleTicketNo();
            $result = $logic->add($data);
            if(!empty($attachment)){
                (new AttachmentLogic())->adds($attachment, $result->id, $data['user_id']);
@@ -53,6 +54,8 @@ class TicketService
            $cleanContent = trim(preg_replace('/\s+/', ' ', strip_tags($data['content'] ?? '')));
            $conversation = [
                'ticket_id' => $result->id,
+                'categorie_id' => $data['categorie_id'],
+                'code' => $data['code'],
                'content' => $cleanContent,
                'user_id' => $data['user_id'],
                'attachment' => $data['attachment'],