Merge branch 'develop'

app/ticket/service/ConversationService.php

@@ -3,6 +3,7 @@
 namespace app\ticket\service;
 
 use app\common\model\User;
+use app\common\service\MessageNotificationsService;
 use app\common\service\OssService;
 use app\ticket\logic\CategorieLogic;
 use app\ticket\logic\ConversationLogic;
@@ -54,43 +55,47 @@ class ConversationService
             $ticket = (new TicketLogic())->find($data['ticket_id']);
             $categorie= (new CategorieLogic())->find($ticket['categorie_id']);
             $categorieName = isset($categorie['translation']) ? $categorie['translation']['name'] : '';
-
-            $notice = [
-                'code' => $ticket['code'],
-                'category' => $categorieName,
-                'content' => $data['content'],
-                'reply' => '',
-            ];
-            //$emailDefault = 'app@hnxinyouhe.com'; //公共邮箱
-            //$emailDefault = 'support@hnxinyouhe.com'; //公共邮箱
-            $emailDefault = env('TICKET_EMAIL_DEFAULT');
-            if (empty($conversation)) {
-                $email = $emailDefault;
+            
+            $userDefault = [1, 75, 78];
+            $tiket_content = $ticket['content'];
+            if (empty($conversation)) { //没有沟通记录
+                $title = '新工单提醒-'.$categorieName;
+                $notice_user_id = $userDefault;
             }else{
+                $title = '工单回复';
                 $tiket = (new TicketLogic())->find($conversation['ticket_id']);
                 if($data['user_id'] != $tiket['user_id']){
-                    $email = User::where('id',$tiket['user_id'])->value('email');
+                    $notice_user_id = [$tiket['user_id']];
                 }else{
                     $conversationLast = Conversation::where('ticket_id', '=', $conversation['ticket_id'])
                         ->where('user_id', '!=', $data['user_id'])
                         ->orderBy('id', 'desc')
                         ->first();
 
-                    $email = (!empty($conversationLast['user_id']))?User::where('id',$conversationLast['user_id'])->value('email',$emailDefault):$emailDefault;
+                    $notice_user_id = (!empty($conversationLast['user_id']))? [$conversationLast['user_id']]:$userDefault;
                 }
-                $notice['content'] = $tiket['content'];
+                $tiket_content = $tiket['content'];
 
                 $status_fanyi = array_map(fn($v) => "{{{$v}}}", array_flip(Constants::TICKET_STATUS));
                 $locale = locale();
                 $ticket_status = $locale == 'zh'? Constants::TICKET_STATUS_ZH:Constants::TICKET_STATUS_EN;
                 $content = str_replace($status_fanyi,$ticket_status,$data['content']);
 
-                $notice['reply'] = '<li>最新回复：' . $content . '</li>';
-            }
-            if(!empty($emailDefault)){
-                \app\common\utils\email\MailSend::send($email, '【XYH】新的工单提醒', replaceTpl($notice, 'work_order'));
+                $reply = $content?($content."\n".'工单内容：'):'' ;
             }
 
+            $notice = ['sender_id' => 0,                  //发送人ID 0默认系统
+                'sender_type' => 'system',           //发送者类型 user admin system
+                'title' => $title,   //标题
+                'content' => ($reply??'') . $tiket_content,   //内容
+                'scene' => 1,                  //场景 0系统公共 1系统通知
+                'recipient' => $notice_user_id,                //接收人 空为全部
+                'push_method' => 0                    //推送方式0系统推送1手动推送
+            ];
+
+            // 异步推送
+            \Webman\RedisQueue\Redis::send('notice', $notice);
+
             unset($data['categorie_id']);
             unset($data['code']);