工单邮件

This commit is contained in:
2025-08-18 13:57:46 +08:00
parent c32e768e41
commit d8b80aefec
+7 -7
View File
@@ -59,21 +59,21 @@ class ConversationService
'content' => $data['content'],
'reply' => '',
];
//$emailDefault = 'app@hnxinyouhe.com'; //公共邮箱
$emailDefault = 'tuotuo@hnxinyouhe.com'; //范彩凤
if (empty($conversation)) {
//$email = 'app@hnxinyouhe.com'; //公共邮箱
$email = 'tuotuo@hnxinyouhe.com'; //范彩凤
$email = 'beimanr@hnxinyouhe.com'; //范彩凤
$email = $emailDefault;
}else{
$tiket = (new TicketLogic)->find($conversation['ticket_id']);
if($data['user_id'] != $tiket['user_id']){
$email = User::find($tiket['user_id'])->value('email');
}else{
$conversationLast = Conversation::where('user_id', '=', $conversation['user_id'])
->where('ticket_id', '=', $conversation['ticket_id'])
->where('user_id', '!=', $conversation['user_id'])
$conversationLast = Conversation::where('ticket_id', '=', $conversation['ticket_id'])
->where('user_id', '!=', $data['user_id'])
->orderBy('id', 'desc')
->first();
$email = User::find($conversationLast['user_id'])->value('email','app@hnxinyouhe.com');
$email = (!empty($conversationLast['user_id']))?User::find($conversationLast['user_id'])->value('email',$emailDefault):$emailDefault;
}
$notice['content'] = $tiket['content'];
$notice['reply'] = '<li>最新回复:' . $data['content'] . '</li>';