Merge branch 'feature/crmadmin0724' into develop

This commit is contained in:
2025-08-04 11:24:48 +08:00
7 changed files with 673 additions and 1 deletions
+25
View File
@@ -198,6 +198,29 @@ class CustomerController extends BaseController
}
}
/**
* 无用线索举报
* @param Request $request
* @return \support\Response
*/
public function report(Request $request)
{
$param = $request->all();
if (Util::isEmpty($param['id'])) {
return $this->error(trans('id_empty'));
}
$param['user_id'] = $request->user->uid;
$param['corp_abbr'] = $request->basic_data['corp_abbr'];
$res = (new CustomerService())->report($param);
if($res){
return $this->success($res, trans('success'));
}else{
return $this->error(trans('fail'));
}
}
/**
* 客户详情
@@ -341,8 +364,10 @@ class CustomerController extends BaseController
return $this->error( trans('fail'));
}
if($force == 'force'){
//强制删除
$res = $customer->forceDelete();
}else{
//软删除
$res = $customer->delete();
}
if ($res) {
+30 -1
View File
@@ -5,10 +5,10 @@ namespace app\crm\service;
use app\common\model\Corp;
use app\common\model\User;
use app\crm\logic\CustomerLogic;
use app\crm\model\CarType;
use app\crm\model\Channel;
use app\crm\model\Country;
use app\crm\model\Customer;
use app\crm\model\CustomerHis;
use app\crm\model\Follow;
use app\crm\utils\Util;
use config\constants\Constants;
@@ -37,6 +37,7 @@ class CustomerService
}else{
$where[] = ['user_id', $user_id];
}
$where[] = ['status', 1];
$grade = [];
@@ -111,6 +112,34 @@ class CustomerService
return $customer;
}
public function report($params)
{
$id = $params['id'];
$userId = $params['user_id'];
$where = [
'id' => $id,
'user_id' => $userId,
];
$customer = Customer::where($where)->withTrashed()->first();
if(empty($customer)){
return false;
}
CustomerHis::create([
'customer_id' => $id,
'user_his' => $userId,
'user_id' => 0,
]);
$customer->status = 2;
$res = $customer->save();
//软删除
$customer->delete();
return $res;
}
/**
* @param $customer
@@ -0,0 +1,51 @@
<?php
namespace app\crmAdmin\controller;
use support\Request;
use support\Response;
use support\exception\BusinessException;
use app\common\traits\ResponseTrait;
use think\Validate;
abstract class BaseController
{
use ResponseTrait;
protected mixed $validator = null;
/**
* 验证数据
*
* @param Validate $validator 验证器实例
* @param array $data 待验证的数据
* @param string $scene 验证场景
* @return array 验证后的数据
* @throws BusinessException 验证失败时抛出业务异常
*/
public function validate(Validate $validator, array $data, string $scene = ''): array
{
// 如果指定了验证场景,并且验证器支持场景方法,则设置验证场景
if ($scene && method_exists($validator, 'scene')) {
$validator->scene($scene);
}
// 执行数据验证
if (!$validator->check($data)) {
// 验证失败,抛出业务异常,异常信息为验证器返回的错误信息
throw new BusinessException($validator->getError());
}
// 验证成功,返回原始数据
return $data;
}
public function page($result){
$current = $result->currentPage();
$total = $result->total();
$size = $result->perPage();
$result = $result->toArray();
$result['current'] = $current;
$result['total'] = $total;
$result['size'] = $size;
return $result;
}
}
@@ -0,0 +1,148 @@
<?php
namespace app\crmAdmin\controller;
use app\common\model\Corp;
use app\crmAdmin\service\CustomerService;
use support\Request;
class CustomerController extends BaseController
{
/**
* 不需要头信息的方法
*/
protected $noNeedHeader = [];
protected $noNeedLogin = [];
/**
* 客户列表
* @param Request $request
* @return \support\Response
*/
public function list(Request $request)
{
try {
$param = $request->all();
$corp = Corp::where(['abbr' => $request->basic_data['corp_abbr']])->first();
$param['corp_abbr'] = $corp->id;
// $param['corp_abbr'] = $request->basic_data['corp_abbr'];
$result = (new CustomerService())->list($param);
return $this->success($this->page($result));
} catch (\Throwable $e) {
return $this->error($e->getMessage().$e->getFile().$e->getLine().$e->getTraceAsString());
}
}
/**
* 客户导出
* @param Request $request
* @return \support\Response
*/
public function export(Request $request)
{
try {
$param = $request->all();
// $corp = Corp::where(['abbr' => $request->basic_data['corp_abbr']])->first();
// $param['corp_abbr'] = $corp->id;
$result = (new CustomerService())->export($param);
// 检查文件是否存在
if (!file_exists($result['filepath'])) {
return $this->error('导出文件生成失败');
}
// 获取文件信息
$fileSize = filesize($result['filepath']);
$filename = $result['filename'];
// 设置响应头
$response = response()->file($result['filepath']);
$response->header('Content-Type', 'application/vnd.openxmlformats-officedocument.spreadsheetml.sheet');
$response->header('Content-Disposition', 'attachment; filename="' . $filename . '"');
$response->header('Content-Length', $fileSize);
$response->header('Cache-Control', 'no-cache, must-revalidate');
$response->header('Pragma', 'no-cache');
return $response;
} catch (\Throwable $e) {
return $this->error($e->getMessage());
}
}
/**
* 客户列表
* @param Request $request
* @return \support\Response
*/
public function audit(Request $request)
{
try {
$param = $request->all();
if (empty($param['id'])) {
return $this->error('ID'.trans('not_null'));
}
if (!in_array($param['scene'],['delete','report'])) {
return $this->error('scene 不合法');
}
$result = (new CustomerService())->audit($param);
return $this->success($result);
} catch (\Throwable $e) {
return $this->error($e->getMessage().$e->getFile().$e->getLine().$e->getTraceAsString());
}
}
/**
* 批量转让
* @param Request $request
* @return \support\Response
*/
public function transfer(Request $request)
{
try {
$param = $request->all();
if (empty($param['customer_id'])) {
return $this->error('customer_id'.trans('not_null'));
}
if (empty($param['user_id'])) {
return $this->error('user_id'.trans('not_null'));
}
$result = (new CustomerService())->transfer($param);
return $this->success($result);
} catch (\Throwable $th) {
return $this->error($th->getMessage());
}
}
/**
* 客户详情
* @param Request $request
* @return \support\Response
*/
public function detail(Request $request)
{
try {
$param = $request->all();
if (empty($param['id'])) {
return $this->error('id'.trans('not_null'));
}
$result = (new CustomerService())->detail($param);
return $this->success($result);
} catch (\Throwable $th) {
return $this->error($th->getMessage());
}
}
}
+25
View File
@@ -0,0 +1,25 @@
<?php
namespace app\crmAdmin\logic;
use app\crm\model\Customer;
class CustomerLogic
{
public function status(int $id,int $status)
{
$customer = Customer::find($id);
$customer->status = $status;
$res = $customer->save();
return $res;
}
public function forceDelete(int $id)
{
$customer = Customer::find($id);
//强制删除
$res = $customer->forceDelete();
return $res;
}
}
+382
View File
@@ -0,0 +1,382 @@
<?php
namespace app\crmAdmin\service;
use app\common\model\User;
use app\crm\model\CustomerHis;
use app\crmAdmin\logic\CustomerLogic;
use app\crm\model\CarType;
use app\crm\model\Channel;
use app\crm\model\Country;
use app\crm\model\Customer;
use app\crm\model\Follow;
use app\crm\utils\Util;
use config\constants\Constants;
use PhpOffice\PhpSpreadsheet\Spreadsheet;
use PhpOffice\PhpSpreadsheet\Writer\Xlsx;
use PhpOffice\PhpSpreadsheet\Style\Alignment;
use PhpOffice\PhpSpreadsheet\Style\Border;
use PhpOffice\PhpSpreadsheet\Style\Fill;
use support\Db;
class CustomerService
{
public function list($params)
{
$customer = $this->search($params);
return $customer;
}
/**
* 查询列表数据
* @param $params
* @param $export
* @return Customer[]|\Illuminate\Contracts\Pagination\LengthAwarePaginator|\Illuminate\Database\Eloquent\Builder[]|\Illuminate\Database\Eloquent\Collection|\Illuminate\Database\Eloquent\Collection[]|\Illuminate\Pagination\LengthAwarePaginator
*/
public function search($params, $export = false)
{
// $page = $request->input('page', 1);
// $perPage = $request->input('per_page', 10);
$perPage = $params['size'] ?? 10;
$page = $params['current'] ?? 1;
$keyword = $params['keyword'] ?? '';
$recycle = $params['recycle'] ?? '';
$follow = $params['follow'] ?? '';
$follow_last = $params['follow_last'] ?? '';
$tagId = $params['tag_id'] ?? [];
$user_id = $params['user_id'] ?? '';
$seas = $params['seas'] ?? '';
$scene = $params['scene'] ?? '';
$where = [];
if ($scene == 'audit') {
$where[] = ['status', '=', 2];
} else {
$where[] = ['status', '=', 1];
}
if ($seas == 'seas' || $scene == 'seas') {
$where[] = ['user_id', 0];
}
// if($recycle == 'recycle'){
// $where[] = ['user_id', $user_id];
// }
$grade = [];
if (!Util::isEmpty($follow) && $follow == 0) {
$where[] = ['grade', '<=', 2];
} elseif (!Util::isEmpty($follow) && $follow == 1) {
$grade = [3, 4];
} elseif (!Util::isEmpty($follow) && $follow == 2) {
$where[] = ['grade', '=', 5];
}
if (!Util::isEmpty($follow_last) && $follow_last == 0) {
$where[] = ['follow_last', '>', strtotime('-1 day')];
} elseif (!Util::isEmpty($follow_last) && $follow_last == 1) {
$where[] = ['follow_last', '>', strtotime('-3 day')];
} elseif (!Util::isEmpty($follow_last) && $follow_last == 2) {
$where[] = ['follow_last', '>', strtotime('-7 day')];
}
$query = Customer::where($where);
if (!empty($user_id)) {
$query->whereIn('user_id', explode(',', $user_id));
}
if (!empty($tagId)) {
//查询有$tagId 里任意一个标签的客户
//$query->whereHas('tags', function($query) use ($tagId){
// $query->whereIn ('tag.id', $tagId);
//});
//查询有$tagId 里所有标签的客户
foreach ($tagId as $id) {
$query->whereHas('tags', function ($query) use ($id) {
$query->where('tag.id', $id);
});
}
}
if (!Util::isEmpty($keyword)) {
$query->where(function ($query) use ($keyword) {
$query->where('contacts', 'like', "%{$keyword}%")
->orWhere('phone', 'like', "%{$keyword}%");
});
}
if (!Util::isEmpty($grade)) {
$query->whereIn('grade', $grade);
}
if ($recycle == 'recycle' || $scene == 'recycle' || $seas == 'seas' || $scene == 'seas') {
$query->onlyTrashed();
}
if (!$export) {
$customer = $query->orderBy('id', 'desc')->paginate($perPage, ['*'], 'page', $page);
} else {
$customer = $query->orderBy('id', 'desc')->get();
return $customer;
}
if (!$export) {
foreach ($customer as &$item) {
$item = $this->getCustomer($item);
if ($seas == 'seas' || $scene == 'seas') {
$item['seas_time'] = time() - strtotime($item['deleted_at']);
}
if ($scene == 'audit') { //审核时查询举报人姓名
$customerHis = CustomerHis::where('customer_id', $item->id)->orderBy('id', 'desc')->first(['user_his']);
$customer['user_name'] = empty($customerHis['user_his']) ? '' : User::find($customer['user_his'])->value('name');
}
}
}
unset($item);
return $customer;
}
public function export($params)
{
$customers = $this->search($params, true);
// 创建新的Spreadsheet对象
$spreadsheet = new Spreadsheet();
$sheet = $spreadsheet->getActiveSheet();
// 设置表头
$headers = [
'A1' => '客户ID',
'B1' => '联系人',
'C1' => '电话',
'D1' => '邮箱',
'E1' => 'WhatsApp',
'F1' => '性别',
'G1' => '国家/地区',
'H1' => '渠道来源',
'I1' => '描述',
'J1' => '所属人',
'K1' => '录入人',
];
// 设置表头样式
foreach ($headers as $cell => $value) {
$sheet->setCellValue($cell, $value);
}
// 设置表头样式
$headerStyle = [
'font' => [
'bold' => true,
'color' => ['rgb' => 'FFFFFF'],
],
'fill' => [
'fillType' => Fill::FILL_SOLID,
'startColor' => ['rgb' => '4472C4'],
],
'alignment' => [
'horizontal' => Alignment::HORIZONTAL_CENTER,
'vertical' => Alignment::VERTICAL_CENTER,
],
'borders' => [
'allBorders' => [
'borderStyle' => Border::BORDER_THIN,
'color' => ['rgb' => '000000'],
],
],
];
$sheet->getStyle('A1:K1')->applyFromArray($headerStyle);
// 填充数据
$row = 2;
foreach ($customers as $customer) {
// 获取完整的客户信息
$customerData = $this->getCustomer($customer);
// 填充数据行
$sheet->setCellValue('A' . $row, $customerData['id']);
$sheet->setCellValue('B' . $row, $customerData['contacts']);
$sheet->setCellValue('C' . $row, $customerData['phone']);
$sheet->setCellValue('D' . $row, $customerData['email']);
$sheet->setCellValue('E' . $row, $customerData['WhatsApp']);
$sheet->setCellValue('F' . $row, $customerData['sex_txt']);
$sheet->setCellValue('G' . $row, $customerData['country_name']);
$sheet->setCellValue('H' . $row, $customerData['channel_name']);
$sheet->setCellValue('I' . $row, $customerData['describe']);
$sheet->setCellValue('J' . $row, $customerData['user_name']); // 所属人姓名
$sheet->setCellValue('K' . $row, $customerData['enter_user_name']);
$row++;
}
// 设置数据行样式
$dataStyle = [
'borders' => [
'allBorders' => [
'borderStyle' => Border::BORDER_THIN,
'color' => ['rgb' => '000000'],
],
],
'alignment' => [
'vertical' => Alignment::VERTICAL_CENTER,
],
];
$lastRow = $row - 1;
if ($lastRow >= 2) {
$sheet->getStyle('A2:K' . $lastRow)->applyFromArray($dataStyle);
}
// 自动调整列宽
foreach (range('A', 'K') as $column) {
$sheet->getColumnDimension($column)->setAutoSize(true);
}
// 设置行高
$sheet->getRowDimension(1)->setRowHeight(25);
// 生成文件名
$filename = '客户数据_' . date('Y-m-d_H-i-s') . '.xlsx';
// 创建输出目录
$exportDir = runtime_path() . '/export/';
if (!is_dir($exportDir)) {
mkdir($exportDir, 0755, true);
}
$filepath = $exportDir . $filename;
// 创建Excel写入器
$writer = new Xlsx($spreadsheet);
$writer->save($filepath);
// 返回文件信息
return [
'filename' => $filename,
'filepath' => $filepath,
'size' => filesize($filepath),
'count' => count($customers)
];
}
/**
* @param $params
* @return bool
*/
public function audit($params)
{
$id = $params['id'];
$where = [
'id' => $id,
];
$logic = new CustomerLogic();
if ($params['scene'] == 'delete') {
return $logic->forceDelete($params['id']);
} else {
return $logic->status($params['id'], 1);
}
}
/**
* @param $params
* @return bool
*/
public function transfer($params)
{
try {
Db::beginTransaction();
$customerId = $params['customer_id'];
$userId = $params['user_id'];
$query= Customer::whereIn('id',explode(',',$customerId));
$customer = $query->get();
foreach ($customer as $item) {
//记录客户关系变化
$his = CustomerHis::create([
'customer_id' => $item->id,
'user_his' => $item->user_id,
'user_id' => $userId,
]);
}
$res = $query->update(['user_id' => $userId]);
Db::commit();
return $res;
} catch (\Throwable $e) {
Db::rollback();
throw $e;
}
}
/**
* @param $customer
* @param $request
* @param $tag 是否返回客户标签
* @return mixed
*/
public static function getCustomer($customer, $language = 'zh_CN', $tag = false)
{
$customer['grade_txt'] = Util::language($language, Constants::GRADE_EN[$customer['grade']], Constants::GRADE_ZH[$customer['grade']], Constants::GRADE_RU[$customer['grade']]);
$customer['magnitude_txt'] = Util::language($language, Constants::MAGNITUDE_EN[$customer['magnitude']], Constants::MAGNITUDE[$customer['magnitude']], Constants::MAGNITUDE_RU[$customer['magnitude']]);
$customer['sex_txt'] = Util::language($language, Constants::SEX_EN[$customer['sex']], Constants::SEX[$customer['sex']], Constants::SEX_RU[$customer['sex']]);
if ($customer['grade'] <= 2) {
$customer['follow'] = 0;
$customer['follow_txt'] = Util::language($language, 'Following', '跟进中', 'Продолжение');
} elseif ($customer['grade'] < 5) {
$customer['follow'] = 1;
$customer['follow_txt'] = Util::language($language, 'transacted', '已成交', 'Транзакция завершена');
} else {
$customer['follow'] = 2;
$customer['follow_txt'] = Util::language($language, 'lost', '已流失', 'Потерянный');
}
$where = [
'customer_id' => $customer['id']
];
$begin_follow = Follow::select('id', 'created_at', 'updated_at')
->where($where)
->min('created_at');
$customer['begin_follow'] = Util::timeTotDate($begin_follow);
// $customer['created_at'] = Util::timeTotDate($customer['created_at']);
// $customer['updated_at'] = Util::timeTotDate($customer['updated_at']);
$customer = Util::formatDate($customer, ['follow_last']);
$nameLang = $language == 'en' ? 'name_en' : ($language == 'ru' ? 'name_ru' : 'name');
$countryLang = $language == 'en' ? 'en_addr' : 'cn_addr';
// $customer['car_type_name'] = empty($customer['car_type_id'])?'':CarType::where(['id'=>$customer['car_type_id']])->value($nameLang);
$customer['country_name'] = empty($customer['country_id']) ? '' : Country::where(['id' => $customer['country_id']])->value($countryLang);
$customer['channel_name'] = empty($customer['channel_id']) ? '' : Channel::where(['id' => $customer['channel_id']])->value($nameLang);
// $customer['last_follow'] = $last_follow;
if ($tag) {
foreach ($customer['tags'] as &$tag) {
$tag['names'] = unserialize($tag['names']);
$tag['name'] = $tag['names'][$language];
}
}
$customer['enter_user_name'] = empty($customer['enter_user_id']) ? '' : User::find($customer['enter_user_id'])->value('name');
$customer['user_name'] = empty($customer['user_id']) ? '公海' : User::find($customer['user_id'])->value('name');
return $customer;
}
public function detail($params)
{
$id = $params['id'];
$customer = Customer::with('tags')
->where('id', $id)
->first();
$customer = $this->getCustomer($customer);
return $customer;
}
}
+12
View File
@@ -90,6 +90,17 @@ Route::group('/admin', function () {
Route::any('/release', [app\inquiry\controller\InquiryLogController::class, 'release']);
Route::any('/allocation', [app\inquiry\controller\InquiryLogController::class, 'allocation']);
});
// crm
Route::group('/crm', function () {
Route::group('/customer', function () {
Route::any('/list', [app\crmAdmin\controller\CustomerController::class, 'list']);
Route::any('/export', [app\crmAdmin\controller\CustomerController::class, 'export']);
Route::any('/audit', [app\crmAdmin\controller\CustomerController::class, 'audit']);
Route::any('/transfer', [app\crmAdmin\controller\CustomerController::class, 'transfer']);
Route::any('/detail', [app\crmAdmin\controller\CustomerController::class, 'detail']);
});
});
});
@@ -139,6 +150,7 @@ Route::group('/crm', function () {
Route::any('/customer/getChannel', [app\crm\controller\CustomerController::class, 'getChannel']);
Route::any('/customer/getCountry', [app\crm\controller\CustomerController::class, 'getCountry']);
Route::any('/customer/followNext', [app\crm\controller\CustomerController::class, 'followNext']);
Route::any('/customer/report', [app\crm\controller\CustomerController::class, 'report']);
Route::any('/tagGroup/list', [app\crm\controller\TagGroupController::class, 'list']);
Route::any('/tagGroup/updatePivot', [app\crm\controller\TagGroupController::class, 'updatePivot']);