diff --git a/app/crm/controller/BaseController.php b/app/crm/controller/BaseController.php
new file mode 100644
index 0000000..1b824e0
--- /dev/null
+++ b/app/crm/controller/BaseController.php
@@ -0,0 +1,51 @@
+<?php
+
+namespace app\crm\controller;
+
+use support\Request;
+use support\Response;
+use support\exception\BusinessException;
+use app\common\traits\ResponseTrait;
+use think\Validate;
+
+abstract class BaseController
+{
+    use ResponseTrait;
+
+    protected mixed $validator = null;
+
+    /**
+     * 验证数据
+     *
+     * @param Validate $validator 验证器实例
+     * @param array $data 待验证的数据
+     * @param string $scene 验证场景
+     * @return array 验证后的数据
+     * @throws BusinessException 验证失败时抛出业务异常
+     */
+    public function validate(Validate $validator, array $data, string $scene = ''): array
+    {
+        // 如果指定了验证场景，并且验证器支持场景方法，则设置验证场景
+        if ($scene && method_exists($validator, 'scene')) {
+            $validator->scene($scene);
+        }
+        // 执行数据验证
+        if (!$validator->check($data)) {
+            // 验证失败，抛出业务异常，异常信息为验证器返回的错误信息
+            throw new BusinessException($validator->getError());
+        }
+        // 验证成功，返回原始数据
+        return $data;
+    }
+
+    public function page($result){
+        $current = $result->currentPage();
+        $total = $result->total();
+        $size = $result->perPage();
+        $result = $result->toArray();
+        $result['current'] = $current;
+        $result['total'] = $total;
+        $result['size'] = $size;
+        return $result;
+    }
+}
\ No newline at end of file
diff --git a/app/crm/controller/CarTypeController.php b/app/crm/controller/CarTypeController.php
new file mode 100644
index 0000000..6156876
--- /dev/null
+++ b/app/crm/controller/CarTypeController.php
@@ -0,0 +1,34 @@
+<?php
+
+namespace app\controller;
+
+use app\crm\controller\BaseController;
+use app\crm\model\CarType;
+use app\crm\model\Customer;
+use app\crm\utils\Util;
+use PDO;
+use support\Db;
+use support\Redis;
+use support\Request;
+
+class CarTypeController extends BaseController
+{
+
+    public function getAll(Request $request)
+    {
+        $list = CarType::getAll();
+
+        if($request->user['language'] != 'zh_CN'){
+            foreach ($list as &$value) {
+                $value['name'] = $value['name_en'];
+            }
+        }elseif ($request->user['language'] == 'ru'){
+            foreach ($list as &$value) {
+                $value['name'] = $value['name_ru'];
+            }
+        }
+
+        return $this->success($list);
+    }
+
+}
\ No newline at end of file
diff --git a/app/crm/controller/CustomerController.php b/app/crm/controller/CustomerController.php
new file mode 100644
index 0000000..9844dc3
--- /dev/null
+++ b/app/crm/controller/CustomerController.php
@@ -0,0 +1,49 @@
+<?php
+
+namespace app\crm\controller;
+
+use app\crm\model\Customer;
+use app\crm\model\User;
+use app\crm\service\CustomerService;
+use app\crm\utils\Util;
+use support\Request;
+
+class CustomerController extends BaseController
+{
+    /**
+     * 客户列表
+     * @param Request $request
+     * @return \support\Response
+     */
+    public function list(Request $request)
+    {
+        try {
+            $result = (new CustomerService())->list($request->all());
+            return $this->success($this->page($result));
+        } catch (\Throwable $e) {
+            return $this->error($e->getMessage());
+        }
+    }
+
+    public function follow(Request $request)
+    {
+//        try {
+//            $result = (new CustomerService())->follow($request->all());
+//            return $this->success($this->page($result));
+//        } catch (\Throwable $e) {
+//            return $this->error($e->getMessage());
+//        }
+        $page = $request->input('page', 1);
+        $perPage = $request->input('per_page', 10);
+        $where = [];
+        if($request->input('user_id')){
+            $where[] = ['user_id', '=', $request->input('user_id')];
+        }
+        $user = Customer::with('user')->where($where)->paginate($perPage, ['*'], 'page', $page);
+        $user = $user->toArray();
+        foreach ($user['data'] as &$item) {
+            unset($item['password']);
+        }
+        return $this->success($user);
+    }
+}
\ No newline at end of file
diff --git a/app/crm/controller/FollowController.php b/app/crm/controller/FollowController.php
new file mode 100644
index 0000000..7f08e7d
--- /dev/null
+++ b/app/crm/controller/FollowController.php
@@ -0,0 +1,127 @@
+<?php
+
+namespace app\crm\controller;
+
+use app\crm\model\Customer;
+use app\crm\model\Follow;
+use app\crm\service\CustomerService;
+use app\crm\service\FollowService;
+use app\crm\utils\Util;
+use app\crm\validate\FollowValidate;
+use config\constants\Constants;
+use support\Request;
+
+class FollowController extends BaseController
+{
+    /**
+     * 客户分级
+     * @param Request $request
+     * @return \support\Response
+     */
+    public function getFollowType(Request $request)
+    {
+        $grade = [];
+        foreach (Constants::FOLLOW as $key => $value) {
+            $grade[] = [
+                'status' => $key,
+                'text' => $value,
+            ];
+        }
+        return $this->success($grade);
+    }
+
+
+    /**
+     * 跟进列表
+     * @param Request $request
+     * @return \support\Response
+     */
+    public function list(Request $request)
+    {
+        try {
+            $data = $this->validate(new FollowValidate(), $request->get(), 'upwd_list');
+            $result = (new FollowService())->list($request->all());
+            return $this->success($this->page($result));
+        } catch (\Throwable $e) {
+            return $this->error($e->getMessage());
+        }
+    }
+
+    /**
+     * 跟进详情
+     * @param Request $request
+     * @return \support\Response
+     */
+    public function detail(Request $request)
+    {
+        //跟进id
+        $id = Util::getParam($request,'id');
+        if(Util::isEmpty($id)){
+            return $this->error('id'.trans('not_null'));
+        }
+
+        $res = Follow::select('id','user_id','customer_id','type','picture','remark','audio','audio_text','lat','lng','address')
+            ->where('id',$id)
+            ->first();
+        if($res){
+            $res->toArray();
+        }else{
+            return $this->error('记录不存在');
+        }
+
+        $res = Follow::getFollow($res);
+
+        return $this->success($res);
+    }
+
+    /**
+     * 客户录入
+     * @param Request $request
+     * @return \support\Response
+     */
+    public function save(Request $request)
+    {
+        $customer_id = Util::getParam($request,'customer_id');
+
+        if(Util::isEmpty($customer_id)){
+            return $this->error('customer_id'.trans('not_null'));
+        }
+        $type = Util::getParam($request,'type');
+        if(Util::isEmpty($type)){
+            return $this->error('type'.trans('not_null'));
+        }
+        $picture = Util::getParam($request,'picture');
+        if(Util::isEmpty($picture)){
+            return $this->error(trans('picture_not_null'));
+        }
+
+        $data = [
+            'user_id'=>$request->user['id'],
+            'customer_id'=>$customer_id,
+            'type'=>$type,
+            'picture'=>$picture,
+            'remark'=>Util::getParam($request,'remark',''),
+            'audio'=>Util::getParam($request,'audio',''),
+            'audio_text'=>Util::getParam($request,'audio_text',''),
+            'lat'=>Util::getParam($request,'lat',0),
+            'lng'=>Util::getParam($request,'lng',0),
+            'address'=>Util::getParam($request,'address'),
+            'follow_time'=>strtotime(Util::getParam($request,'firstFollowtime',0)),
+        ];
+
+        $res = Follow::create($data);
+
+        $customer = Customer::find($customer_id);
+        $customer->follow_last = strtotime($res->created_at);
+        $customer->follow_next = null;
+        $customer->warn = 0;
+        $customer->save();
+
+        if ($res) {
+            return $this->success($res,trans('save_success'));
+        } else {
+            return $this->error(trans('save_fail'));
+        }
+    }
+
+}
\ No newline at end of file
diff --git a/app/crm/controller/TagGroupController.php b/app/crm/controller/TagGroupController.php
new file mode 100644
index 0000000..7e5dff1
--- /dev/null
+++ b/app/crm/controller/TagGroupController.php
@@ -0,0 +1,67 @@
+<?php
+
+namespace app\crm\controller;
+
+use app\crm\controller\BaseController;
+use app\crm\model\CustomerTag;
+use app\crm\model\TagGroup;
+use app\crm\utils\Util;
+use config\constants\Constants;
+use support\Request;
+
+class TagGroupController extends BaseController
+{
+
+    // 列表
+    public function list(Request $request)
+    {
+        $list = TagGroup::with('tags')->get();
+        $languageArr = Constants::LANGUAGE;
+        $language = $request->user['language'];
+        foreach ($list as &$item) {
+            $item['names'] = unserialize($item['names']);
+            if (in_array($language, $languageArr)) {
+                $item['name'] = $item['names'][$language];
+            }
+            foreach ($item['tags'] as &$tag) {
+                $tag['names'] = unserialize($tag['names']);
+                if (in_array($language, $languageArr)) {
+                    $tag['name'] = $tag['names'][$language];
+                }
+            }
+        }
+
+        return $this->success($list);
+    }
+
+
+    /**
+     * 更新客户标签关系
+     * @param Request $request
+     * @return \support\Response
+     */
+    public function updatePivot(Request $request)
+    {
+        $customerId = Util::getParam($request, 'customer_id');
+        $groupId = Util::getParam($request, 'group_id');
+        $tagId = Util::getParam($request, 'tag_id');
+        if (Util::isEmpty($customerId)) {
+            return $this->error( trans('customer_id') . trans('not_null'));
+        }
+        if (Util::isEmpty($groupId)) {
+            return $this->error( trans('tag_group_id') . trans('not_null'));
+        }
+
+        if(empty($tagId)){
+            $res = CustomerTag::where(['customer_id' => $customerId, 'group_id' => $groupId])->delete();
+        }else{
+            $res = CustomerTag::updateOrCreate(['customer_id' => $customerId, 'group_id' => $groupId], ['tag_id' => $tagId]);
+        }
+
+        if($res){
+            return $this->success($res, trans('success'));
+        }else{
+            return $this->error( trans('fail'));
+        }
+    }
+}
\ No newline at end of file
diff --git a/app/crm/logic/CustomerLogic.php b/app/crm/logic/CustomerLogic.php
new file mode 100644
index 0000000..0e6b1a0
--- /dev/null
+++ b/app/crm/logic/CustomerLogic.php
@@ -0,0 +1,8 @@
+<?php
+
+namespace app\crm\logic;
+
+class CustomerLogic
+{
+
+}
\ No newline at end of file
diff --git a/app/crm/logic/FollowLogic.php b/app/crm/logic/FollowLogic.php
new file mode 100644
index 0000000..15a8ff9
--- /dev/null
+++ b/app/crm/logic/FollowLogic.php
@@ -0,0 +1,8 @@
+<?php
+
+namespace app\crm\logic;
+
+class FollowLogic
+{
+
+}
\ No newline at end of file
diff --git a/app/crm/model/CarType.php b/app/crm/model/CarType.php
new file mode 100644
index 0000000..d8fdec3
--- /dev/null
+++ b/app/crm/model/CarType.php
@@ -0,0 +1,36 @@
+<?php
+
+namespace app\crm\model;
+
+
+
+use support\Model;
+class CarType extends Model
+{
+    /**
+     * The table associated with the model.
+     *
+     * @var string
+     */
+    protected $table = 'car_type';
+
+    /**
+     * The primary key associated with the table.
+     *
+     * @var string
+     */
+    protected $primaryKey = 'id';
+
+    /**
+     * Indicates if the model should be timestamped.
+     *
+     * @var bool
+     */
+    public $timestamps = true;
+
+    public static function getAll()
+    {
+        $list = self::get()->select('id','name','name_en','status')->where('status',0)->toArray();
+        return $list;
+    }
+}
\ No newline at end of file
diff --git a/app/crm/model/Channel.php b/app/crm/model/Channel.php
new file mode 100644
index 0000000..59f9237
--- /dev/null
+++ b/app/crm/model/Channel.php
@@ -0,0 +1,48 @@
+<?php
+
+namespace app\crm\model;
+
+use support\Model;
+
+class Channel extends Model
+{
+    /**
+     * The table associated with the model.
+     *
+     * @var string
+     */
+    protected $table = 'channel';
+
+    /**
+     * The primary key associated with the table.
+     *
+     * @var string
+     */
+    protected $primaryKey = 'id';
+
+    //设置黑名单
+    protected $guarded = ['id','created_at','updated_at'];
+
+    // 指定日期字段存储格式为时间戳
+    protected $dateFormat = 'U';
+
+    /**
+     * Indicates if the model should be timestamped.
+     *
+     * @var bool
+     */
+    public $timestamps = true;
+
+    protected $casts = [
+//        'updated_at' => 'datetime:Y-m-d H:i:s', // 指定序列化格式
+//        'created_at' => 'datetime:Y-m-d H:i:s', // 指定序列化格式
+        'updated_at' => 'timestamp', // 指定序列化格式
+        'created_at' => 'timestamp', // 指定序列化格式
+    ];
+
+    public static function getAll()
+    {
+        $list = self::get()->select('id','name','name_en','status')->where('status',0)->toArray();
+        return $list;
+    }
+}
\ No newline at end of file
diff --git a/app/crm/model/Country.php b/app/crm/model/Country.php
new file mode 100644
index 0000000..29ba895
--- /dev/null
+++ b/app/crm/model/Country.php
@@ -0,0 +1,41 @@
+<?php
+
+namespace app\crm\model;
+
+use support\Model;
+
+class Country extends Model
+{
+    /**
+     * The table associated with the model.
+     *
+     * @var string
+     */
+    protected $table = 'country';
+
+    /**
+     * The primary key associated with the table.
+     *
+     * @var string
+     */
+    protected $primaryKey = 'id';
+
+    //设置黑名单
+    protected $guarded = ['id'];
+
+    // 指定日期字段存储格式为时间戳
+    protected $dateFormat = 'U';
+
+    /**
+     * Indicates if the model should be timestamped.
+     *
+     * @var bool
+     */
+    public $timestamps = false;
+
+    public static function getAll()
+    {
+        $list = self::get()->select('id','cn_addr','en_addr')->get()->toArray();
+        return $list;
+    }
+}
\ No newline at end of file
diff --git a/app/crm/model/Customer.php b/app/crm/model/Customer.php
new file mode 100644
index 0000000..7db2f1e
--- /dev/null
+++ b/app/crm/model/Customer.php
@@ -0,0 +1,135 @@
+<?php
+
+namespace app\crm\model;
+
+
+use app\crm\utils\Util;
+use config\constants\Constants;
+use DateTimeInterface;
+use Illuminate\Support\Carbon;
+use support\Model;
+use Illuminate\Database\Eloquent\SoftDeletes;
+
+class Customer extends Model
+{
+    /**
+     * The table associated with the model.
+     *
+     * @var string
+     */
+    protected $table = 'customer';
+
+    /**
+     * The primary key associated with the table.
+     *
+     * @var string
+     */
+    protected $primaryKey = 'id';
+
+    //设置黑名单
+    protected $guarded = ['id','created_at','updated_at'];
+
+    // 指定日期字段存储格式为时间戳
+    protected $dateFormat = 'U';
+
+    /**
+     * Indicates if the model should be timestamped.
+     *
+     * @var bool
+     */
+    public $timestamps = true;
+
+    use SoftDeletes;
+    protected $dates = ['deleted_at'];
+
+    protected $casts = [
+        'updated_at' => 'datetime:Y-m-d H:i:s', // 指定序列化格式
+        'created_at' => 'datetime:Y-m-d H:i:s', // 指定序列化格式
+    ];
+
+    /**
+     * 重新格式化时间
+     * @param DateTimeInterface $date
+     * @return string
+     */
+    protected function serializeDate(DateTimeInterface $date): string
+    {
+        return $date->format(Carbon::parse($date)->toDateTimeString());
+    }
+
+    /**
+     * @param $customer
+     * @param $request
+     * @param $tag 是否返回客户标签
+     * @return mixed
+     */
+    public static function getCustomer($customer, $request, $tag = false)
+    {
+        $language = $request->user['language'] ?: 'en';
+        $customer['grade_txt'] = Util::language($language, Constants::GRADE_EN[$customer['grade']], Constants::GRADE_ZH[$customer['grade']], Constants::GRADE_RU[$customer['grade']]);
+        $customer['magnitude_txt'] = Util::language($language, Constants::MAGNITUDE_EN[$customer['magnitude']], Constants::MAGNITUDE[$customer['magnitude']], Constants::MAGNITUDE_RU[$customer['magnitude']]);
+        $customer['sex_txt'] = Util::language($language, Constants::SEX_EN[$customer['sex']], Constants::SEX[$customer['sex']], Constants::SEX_RU[$customer['sex']]);
+
+        if ($customer['grade']<=2) {
+            $customer['follow'] = 0;
+            $customer['follow_txt'] = Util::language($language,'Following','跟进中','Продолжение');
+        }elseif ($customer['grade']<5) {
+            $customer['follow'] = 1;
+            $customer['follow_txt'] = Util::language($language,'transacted','已成交','Транзакция завершена');
+        }else{
+            $customer['follow'] = 2;
+            $customer['follow_txt'] = Util::language($language,'lost','已流失','Потерянный');
+        }
+
+        $where = [
+            'customer_id' => $customer['id']
+        ];
+        $begin_follow = Follow::select('id','created_at','updated_at')
+            ->where($where)
+            ->min('created_at');
+
+
+        $customer['begin_follow'] = Util::timeTotDate($begin_follow);
+//        $customer['created_at'] = Util::timeTotDate($customer['created_at']);
+//        $customer['updated_at'] = Util::timeTotDate($customer['updated_at']);
+
+        $customer = Util::formatDate($customer,['follow_last']);
+        $nameLang = $language=='en'?'name_en':($language=='ru'?'name_ru':'name');
+        $countryLang = $language=='en'?'en_addr':'cn_addr';
+        $customer['car_type_name'] = empty($customer['car_type_id'])?'':CarType::where(['id'=>$customer['car_type_id']])->value($nameLang);
+        $customer['country_name'] = empty($customer['country_id'])?'':Country::where(['id'=>$customer['country_id']])->value($countryLang);
+        $customer['channel_name'] = empty($customer['channel_id'])?'':Channel::where(['id'=>$customer['channel_id']])->value($nameLang);
+//        $customer['last_follow'] = $last_follow;
+
+        if ($tag) {
+            foreach ($customer['tags'] as &$tag) {
+                $tag['names'] = unserialize($tag['names']);
+                $tag['name'] = $tag['names'][$language];
+            }
+        }
+
+        return $customer;
+    }
+
+    /**
+     * 客户的标签
+     */
+    public function tags()
+    {
+        return $this->belongsToMany(Tag::class, 'customer_tag', 'customer_id', 'tag_id')
+            ->withTimestamps(); // 如果需要记录关联时间
+    }
+
+
+    // 定义与 变更历史 的一对多关系
+    public function his()
+    {
+        return $this->hasMany(CustomerHis::class, 'customer_id', 'id');
+    }
+
+    // 定义反向多对一关联
+    public function user()
+    {
+        return $this->belongsTo(User::class, 'user_id', 'id');
+    }
+}
\ No newline at end of file
diff --git a/app/crm/model/CustomerHis.php b/app/crm/model/CustomerHis.php
new file mode 100644
index 0000000..b7039dd
--- /dev/null
+++ b/app/crm/model/CustomerHis.php
@@ -0,0 +1,68 @@
+<?php
+
+namespace app\crm\model;
+
+
+use app\crm\utils\Util;
+use config\constants\Constants;
+use DateTimeInterface;
+use Illuminate\Support\Carbon;
+use support\Model;
+use Illuminate\Database\Eloquent\SoftDeletes;
+
+class CustomerHis extends Model
+{
+    /**
+     * The table associated with the model.
+     *
+     * @var string
+     */
+    protected $table = 'customer_his';
+
+    /**
+     * The primary key associated with the table.
+     *
+     * @var string
+     */
+    protected $primaryKey = 'id';
+
+    //设置黑名单
+    protected $guarded = ['id','created_at'];
+
+    // 指定日期字段存储格式为时间戳
+    protected $dateFormat = 'U';
+
+    /**
+     * Indicates if the model should be timestamped.
+     *
+     * @var bool
+     */
+    public $timestamps = true;
+
+    protected $casts = [
+        'created_at' => 'datetime:Y-m-d H:i:s', // 指定序列化格式
+//        'created_at' => 'timestamp', // 指定序列化格式
+    ];
+
+    /**
+     * 重新格式化时间
+     * @param DateTimeInterface $date
+     * @return string
+     */
+    protected function serializeDate(DateTimeInterface $date): string
+    {
+        return $date->format(Carbon::parse($date)->toDateTimeString());
+    }
+
+    // 定义反向多对一关联
+    public function customer()
+    {
+        return $this->belongsTo(Customer::class, 'customer_id', 'id');
+    }
+
+    // 禁用 updated_at 的自动更新
+    public function setUpdatedAt($value)
+    {
+        return $this; // 不做任何操作
+    }
+}
\ No newline at end of file
diff --git a/app/crm/model/CustomerTag.php b/app/crm/model/CustomerTag.php
new file mode 100644
index 0000000..b6a26bf
--- /dev/null
+++ b/app/crm/model/CustomerTag.php
@@ -0,0 +1,36 @@
+<?php
+
+namespace app\crm\model;
+
+
+use app\crm\utils\Util;
+use support\Model;
+use Illuminate\Database\Eloquent\SoftDeletes;
+
+class CustomerTag extends Model
+{
+    /**
+     * The table associated with the model.
+     *
+     * @var string
+     */
+    protected $table = 'customer_tag';
+
+    /**
+     * The primary key associated with the table.
+     *
+     * @var string
+     */
+    protected $primaryKey = 'id';
+
+    //设置黑名单
+    protected $guarded = ['id', 'created_at'];
+
+    /**
+     * Indicates if the model should be timestamped.
+     *
+     * @var bool
+     */
+    public $timestamps = false;
+
+}
\ No newline at end of file
diff --git a/app/crm/model/Follow.php b/app/crm/model/Follow.php
new file mode 100644
index 0000000..e44c08b
--- /dev/null
+++ b/app/crm/model/Follow.php
@@ -0,0 +1,61 @@
+<?php
+
+namespace app\crm\model;
+
+
+use app\service\OssService;
+use app\crm\utils\Util;
+use config\constants\Constants;
+use support\Model;
+use Illuminate\Database\Eloquent\SoftDeletes;
+
+class Follow extends Model
+{
+    /**
+     * The table associated with the model.
+     *
+     * @var string
+     */
+    protected $table = 'follow';
+
+    /**
+     * The primary key associated with the table.
+     *
+     * @var string
+     */
+    protected $primaryKey = 'id';
+
+    //设置黑名单
+    protected $guarded = ['id','created_at','updated_at'];
+
+    // 指定日期字段存储格式为时间戳
+    protected $dateFormat = 'U';
+
+    /**
+     * Indicates if the model should be timestamped.
+     *
+     * @var bool
+     */
+    public $timestamps = true;
+
+    protected $dates = ['created_at', 'updated_at', 'follow_time'];
+
+    protected $casts = [
+        'updated_at' => 'datetime:Y-m-d H:i:s', // 指定序列化格式
+        'created_at' => 'datetime:Y-m-d H:i:s', // 指定序列化格式
+        'follow_time' => 'datetime:Y-m-d H:i:s', // 指定序列化格式
+//        'updated_at' => 'timestamp', // 指定序列化格式
+//        'created_at' => 'timestamp', // 指定序列化格式
+    ];
+
+    public static function getFollow($follow,$domain = 'https://vehicle-album.oss-cn-beijing.aliyuncs.com')
+    {
+        $follow['type_txt'] = Constants::FOLLOW[$follow['type']];
+        $follow['firstFollowtime'] = $follow['follow_time'];
+        $ossservice = new OssService();
+        $oss_picture = $ossservice->generatePrivateUrl($follow['picture'],86400);
+        $follow['oss_picture'] = $oss_picture;
+//        $follow = Util::formatDate($follow);
+        return $follow;
+    }
+}
\ No newline at end of file
diff --git a/app/crm/model/Tag.php b/app/crm/model/Tag.php
new file mode 100644
index 0000000..4b00471
--- /dev/null
+++ b/app/crm/model/Tag.php
@@ -0,0 +1,55 @@
+<?php
+
+namespace app\crm\model;
+
+
+use app\util\Util;
+use config\constants\Constants;
+use DateTimeInterface;
+use Illuminate\Support\Carbon;
+use support\Model;
+use Illuminate\Database\Eloquent\SoftDeletes;
+
+class Tag extends Model
+{
+    /**
+     * The table associated with the model.
+     *
+     * @var string
+     */
+    protected $table = 'tag';
+
+    /**
+     * The primary key associated with the table.
+     *
+     * @var string
+     */
+    protected $primaryKey = 'id';
+
+    //设置黑名单
+    protected $guarded = ['id','created_at','updated_at'];
+
+    // 指定日期字段存储格式为时间戳
+    protected $dateFormat = 'U';
+
+    /**
+     * Indicates if the model should be timestamped.
+     *
+     * @var bool
+     */
+    public $timestamps = true;
+
+    use SoftDeletes;
+    protected $dates = ['deleted_at'];
+
+    // 定义反向多对一关联
+    public function group()
+    {
+        return $this->belongsTo(TagGroup::class, 'group_id', 'id');
+    }
+
+    public function customers()
+    {
+        return $this->belongsToMany(Customer::class, 'customer_tag', 'tag_id', 'customer_id');
+    }
+}
\ No newline at end of file
diff --git a/app/crm/model/TagGroup.php b/app/crm/model/TagGroup.php
new file mode 100644
index 0000000..9c2e419
--- /dev/null
+++ b/app/crm/model/TagGroup.php
@@ -0,0 +1,50 @@
+<?php
+
+namespace app\crm\model;
+
+
+use app\crm\utils\Util;
+use config\constants\Constants;
+use DateTimeInterface;
+use Illuminate\Support\Carbon;
+use support\Model;
+use Illuminate\Database\Eloquent\SoftDeletes;
+
+class TagGroup extends Model
+{
+    /**
+     * The table associated with the model.
+     *
+     * @var string
+     */
+    protected $table = 'tag_group';
+
+    /**
+     * The primary key associated with the table.
+     *
+     * @var string
+     */
+    protected $primaryKey = 'id';
+
+    //设置黑名单
+    protected $guarded = ['id','created_at','updated_at'];
+
+    // 指定日期字段存储格式为时间戳
+    protected $dateFormat = 'U';
+
+    /**
+     * Indicates if the model should be timestamped.
+     *
+     * @var bool
+     */
+    public $timestamps = true;
+
+    use SoftDeletes;
+    protected $dates = ['deleted_at'];
+
+    // 定义与 Tag 的一对多关系
+    public function tags()
+    {
+        return $this->hasMany(Tag::class, 'group_id', 'id');
+    }
+}
\ No newline at end of file
diff --git a/app/crm/service/CustomerService.php b/app/crm/service/CustomerService.php
new file mode 100644
index 0000000..d21d460
--- /dev/null
+++ b/app/crm/service/CustomerService.php
@@ -0,0 +1,27 @@
+<?php
+
+namespace app\crm\service;
+
+use app\crm\model\Customer;
+
+class CustomerService
+{
+    public function list($params)
+    {
+//        $page = $request->input('page', 1);
+//        $perPage = $request->input('per_page', 10);
+        $perPage = $params['size'] ?? 10;
+        $page = $params['current'] ?? 1;
+        $where = [];
+        $user_id =$params['user_id'];
+        if(empty($user_id) || $user_id == 0){
+            $where[] = ['user_id', '=', $user_id];
+        }
+        $user = Customer::with('user')->where($where)->paginate($perPage, ['*'], 'page', $page);
+        $user = $user->toArray();
+        foreach ($user['data'] as &$item) {
+            unset($item['password']);
+        }
+        return $user;
+    }
+}
\ No newline at end of file
diff --git a/app/crm/service/FollowService.php b/app/crm/service/FollowService.php
new file mode 100644
index 0000000..b870416
--- /dev/null
+++ b/app/crm/service/FollowService.php
@@ -0,0 +1,53 @@
+<?php
+
+namespace app\crm\service;
+
+use app\crm\model\Follow;
+use app\crm\utils\Util;
+
+class FollowService
+{
+
+    public function list($param)
+    {
+
+
+//        $page = $request->input('page', 1);
+//        $perPage = $request->input('per_page', 10);
+
+        //客户id
+        $customer_id =$param['customer_id'];
+
+        $where = [];
+        $where['customer_id'] = $customer_id;
+
+        //用户角色
+        $userId = $request->user['id'];
+        if(Util::isEmpty($userId)){
+            return $this->error(trans('user_none'));
+        }
+        if($request->user['role']!=1){
+            $where['user_id'] = $userId;
+        }
+
+        //跟进id
+        $id = Util::getParam($request,'id');
+        if(!Util::isEmpty($id)){
+            $where['id'] = $id;
+        }
+
+        // 执行分页查询
+        $data = Follow::where($where)
+            ->orderBy('id', 'desc')->get();
+//            ->paginate($perPage, ['*'], 'page', $page);
+
+
+//        $host = $request->host();
+        $url = 'http:'.$request->url();
+        foreach ($data as &$value){
+            $value = Follow::getFollow($value);
+        }
+
+        return $this->success($data,trans('success'));
+    }
+}
\ No newline at end of file
diff --git a/app/crm/utils/Util.php b/app/crm/utils/Util.php
new file mode 100644
index 0000000..db6743b
--- /dev/null
+++ b/app/crm/utils/Util.php
@@ -0,0 +1,121 @@
+<?php
+
+namespace app\crm\utils;
+
+use Firebase\JWT\JWT;
+use Firebase\JWT\Key;
+use Firebase\JWT\ExpiredException;
+use Firebase\JWT\SignatureInvalidException;
+use support\exception\BusinessException;
+use support\Log;
+use support\Request;
+
+class Util
+{
+    /**
+     * 参数是否为空
+     */
+    public static function isEmpty($param)
+    {
+        if(!empty($param) || $param == 0){
+            $result = false;
+        }else{
+            $result = true;
+        }
+        return $result;
+    }
+
+    /**
+     * 参数是否为空
+     */
+    public static function getParam(Request $request,$param,$default='')
+    {
+        $param = $request->input($param,$default);
+        if(empty($param) && $default!==''){
+            $param = $default;
+        }
+        return $param;
+    }
+
+    /**
+     * 失败
+     */
+    public static function fail($data = [],$message = '',  $code = -1)
+    {
+        $result = [
+            'code' => $code,
+            'message' => $message,
+            'data' => $data
+        ];
+        return json($result);
+    }
+
+    /**
+     * 成功
+     */
+    public static function success($data = [],$message = '',  $code = 0)
+    {
+        $result = [
+            'code' => $code,
+            'message' => $message,
+            'data' => $data
+        ];
+        return json($result);
+    }
+
+    /**
+     * 分页查询返回
+     */
+    public static function page($data,$message = '',  $code = 0)
+    {
+        $result = [
+            'code' => $code,
+            'message' => $message
+        ];
+
+        $result['data'] = [
+            'list' => $data->items(),      // 当前页数据
+            'total' => $data->total(),     // 总记录数
+            'current_page' => $data->currentPage(),
+            'per_page' => $data->perPage(),
+            'last_page' => $data->lastPage()
+        ];
+        return json($result);
+    }
+
+    /**
+     * 日期格式转化
+     */
+    public static function timeTotDate($time = 0, $format = 'Y-m-d H:i:s')
+    {
+        if (empty($time)) {
+            return '';
+        }
+        return date($format, $time);
+    }
+
+    /**
+     * 格式化创建时间
+     */
+    public static function formatDate($value,$key = ['created_at','updated_at'])
+    {
+        foreach ($key as $k){
+            $value[$k]= self::timeTotDate($value[$k]);
+        }
+        return $value;
+    }
+
+    /**
+     * 格式化创建时间
+     */
+    public static function language($language,$en,$zh_CN,$ru)
+    {
+        if ($language == 'zh_CN'){
+            return $zh_CN;
+        }elseif ($language == 'ru'){
+            return $ru;
+        }
+        return $en;
+    }
+
+}
\ No newline at end of file
diff --git a/app/crm/validate/FollowValidate.php b/app/crm/validate/FollowValidate.php
new file mode 100644
index 0000000..2ed6e71
--- /dev/null
+++ b/app/crm/validate/FollowValidate.php
@@ -0,0 +1,21 @@
+<?php
+
+namespace app\crm\validate;
+
+use think\Validate;
+
+class FollowValidate extends Validate
+{
+
+    protected $rule = [
+        'customer_id'          => 'require',
+    ];
+
+    protected $message = [
+        'customer_id.require'              => '用户id不能为空',
+    ];
+
+    protected $scene = [
+        'upwd_list' => ['customer_id'],
+    ];
+}
\ No newline at end of file
diff --git a/config/constants/Constants.php b/config/constants/Constants.php
index 1e77a2b..6797078 100644
--- a/config/constants/Constants.php
+++ b/config/constants/Constants.php
@@ -34,4 +34,104 @@ class Constants
         self::TICKET_STATUS['REJECTED'] => 'Закрыть',
     ];
 
+    //客户分级  USTOMER_GRADE
+
+    public const GRADE = [
+    'INITIAL' => 0,     // 初步接触
+    'COMMUNICATE' => 1, // 需求沟通
+    'PLAN' => 2, // 方案推进
+    'DEAL' => 3,   // 成交阶段
+    'SALES' => 4, // 售后阶段
+    'LOSS' => 5, // 停滞或流失
+    ];
+
+    public const GRADE_ZH = [
+        self::GRADE['INITIAL'] => '初步接触',
+        self::GRADE['COMMUNICATE'] => '需求沟通',
+        self::GRADE['PLAN'] => '方案推进',
+        self::GRADE['DEAL'] => '成交阶段',
+        self::GRADE['SALES'] => '售后阶段',
+        self::GRADE['LOSS'] => '停滞或流失',
+    ];
+    public const GRADE_EN = [
+        self::GRADE['INITIAL'] => 'Initial contact',
+        self::GRADE['COMMUNICATE'] => 'Demand Chat',
+        self::GRADE['PLAN'] => 'promotion of the plan',
+        self::GRADE['DEAL'] => 'Transaction Stage',
+        self::GRADE['SALES'] => 'After Sales',
+        self::GRADE['LOSS'] => 'Stagnation or loss',
+    ];
+    public const GRADE_RU = [
+        self::GRADE['INITIAL'] => 'Первоначальные контакты',
+        self::GRADE['COMMUNICATE'] => 'Потребности в общении',
+        self::GRADE['PLAN'] => 'Продвижение программы',
+        self::GRADE['DEAL'] => 'Этап сделки',
+        self::GRADE['SALES'] => 'Послепродажный этап',
+        self::GRADE['LOSS'] => 'Застой или потеря',
+    ];
+
+    //客户重要性
+    public const CUSTOMER_MAGNITUDE_INITIAL = 0;     // 金牌商机
+    public const CUSTOMER_MAGNITUDE_COMMUNICATE = 1; // 银牌商机
+    public const CUSTOMER_MAGNITUDE_PLAN = 2; // 铜牌商机
+
+    public const MAGNITUDE = [
+        self::CUSTOMER_MAGNITUDE_INITIAL => '金牌商机',
+        self::CUSTOMER_MAGNITUDE_COMMUNICATE => '银牌商机',
+        self::CUSTOMER_MAGNITUDE_PLAN => '铜牌商机',
+    ];
+    public const MAGNITUDE_EN = [
+        self::CUSTOMER_MAGNITUDE_INITIAL => 'Gold Medal',
+        self::CUSTOMER_MAGNITUDE_COMMUNICATE => 'Silver Medal',
+        self::CUSTOMER_MAGNITUDE_PLAN => 'Bronze Medal',
+    ];
+
+    public const MAGNITUDE_RU = [
+        self::CUSTOMER_MAGNITUDE_INITIAL => 'Золотой бизнес',
+        self::CUSTOMER_MAGNITUDE_COMMUNICATE => 'Серебряный бизнес',
+        self::CUSTOMER_MAGNITUDE_PLAN => 'Бронзовый бизнес.',
+    ];
+
+
+    //跟进类型
+    public const CUSTOMER_FOLLOW_VISIT = 0;     // 线下拜访
+    public const CUSTOMER_FOLLOW_UP = 1; // 线上跟进
+
+    public const FOLLOW = [
+        self::CUSTOMER_FOLLOW_VISIT => '线下拜访',
+        self::CUSTOMER_FOLLOW_UP => '线上跟进',
+    ];
+    public const FOLLOW_EN = [
+        self::CUSTOMER_FOLLOW_VISIT => 'Visit',
+        self::CUSTOMER_FOLLOW_UP => 'On line',
+    ];
+
+    //跟进类型
+    public const CUSTOMER_SEX_UNKNOWN = 0; // 未知
+    public const CUSTOMER_SEX_MAN = 1; // 男
+    public const CUSTOMER_SEX_WOMAN = 2; // 女
+
+    public const SEX = [
+        self::CUSTOMER_SEX_UNKNOWN => '未知',
+        self::CUSTOMER_SEX_MAN => '男',
+        self::CUSTOMER_SEX_WOMAN => '女',
+    ];
+    public const SEX_EN = [
+        self::CUSTOMER_SEX_UNKNOWN => 'unknown',
+        self::CUSTOMER_SEX_MAN => 'man',
+        self::CUSTOMER_SEX_WOMAN => 'woman',
+    ];
+
+    public const SEX_RU = [
+        self::CUSTOMER_SEX_UNKNOWN => 'неизвестный',
+        self::CUSTOMER_SEX_MAN => 'мужской',
+        self::CUSTOMER_SEX_WOMAN => 'женский',
+    ];
+
+    public const SIGN = [
+        ['id' => 'xinyouhe', 'name' => '新友合'],
+        ['id' => 'mbaf', 'name' => 'MAGIC BRIDGE AUTO FZE']
+    ];
+
+    public const LANGUAGE = ['en', 'zh_CN','ru'];
 }
\ No newline at end of file