diff --git a/app/ticket/service/ConversationService.php b/app/ticket/service/ConversationService.php
index 28e5610..c9cbd17 100644
--- a/app/ticket/service/ConversationService.php
+++ b/app/ticket/service/ConversationService.php
@@ -29,7 +29,9 @@ class ConversationService
             foreach ($value['attachment'] as $k => $attachment) {
                 $value['attachment'][$k]['storage_path_full'] = (!empty($attachment))?$ossservice->generatePrivateUrl($attachment['storage_path']):'';
             }
-            $value['user_name'] = User::where('id', $value['user_id'])->value('name');
+            $user = User::where('id', $value['user_id'])->first();
+            $value['user_name'] = $user?->name;
+            $value['user_avatar'] = $user?->avatar;
             $result[$key] = $value;
         }
         return $result;
diff --git a/app/ticket/service/TicketService.php b/app/ticket/service/TicketService.php
index 3d7036a..1fd5900 100644
--- a/app/ticket/service/TicketService.php
+++ b/app/ticket/service/TicketService.php
@@ -30,7 +30,9 @@ class TicketService
                 $attachments['storage_path_full'] = (new \app\common\service\OssService())->generatePrivateUrl($attachments['storage_path']);
             }
 
-            $res[$k]['user_name'] = User::where('id', $v['user_id'])->value('name');
+            $user = User::where('id', $v['user_id'])->first();
+            $res[$k]['user_name'] = $user?->name;
+            $res[$k]['user_avatar'] = $user?->avatar;
         }
         unset($v);
         unset($attachments);