<?php
namespace config\constants;

class Constants
{
    //工单状态
    public const TICKET_STATUS = [
        'PENDING' => 1, // 待受理
        'PROCESS' => 2, //处理中
        'CONFIRM' => 3, // 待确认
        'FINISH' => 4,  // 已完成
        'REJECTED' => 5, // 已驳回
    ];

    public const TICKET_STATUS_ZH = [
        self::TICKET_STATUS['PENDING'] => '待受理',
        self::TICKET_STATUS['PROCESS'] => '处理中',
        self::TICKET_STATUS['CONFIRM'] => '待确认',
        self::TICKET_STATUS['FINISH'] => '已完成',
        self::TICKET_STATUS['REJECTED'] => '关闭',
    ];
    public const TICKET_STATUS_EN = [
        self::TICKET_STATUS['PENDING'] => 'Pending acceptance',
        self::TICKET_STATUS['PROCESS'] => 'Processing',
        self::TICKET_STATUS['CONFIRM'] => 'To be confirmed',
        self::TICKET_STATUS['FINISH'] => 'Completed',
        self::TICKET_STATUS['REJECTED'] => 'close',
    ];
    public const TICKET_STATUS_RU = [
        self::TICKET_STATUS['PENDING'] => 'Подлежит рассмотрению',
        self::TICKET_STATUS['PROCESS'] => 'В процессе обработки',
        self::TICKET_STATUS['CONFIRM'] => 'Подлежит подтверждению',
        self::TICKET_STATUS['FINISH'] => 'Завершено',
        self::TICKET_STATUS['REJECTED'] => 'Закрыть',
    ];

    //客户分级  USTOMER_GRADE

    public const GRADE = [
    'INITIAL' => 0,     // 初步接触
    'COMMUNICATE' => 1, // 需求沟通
    'PLAN' => 2, // 方案推进
    'DEAL' => 3,   // 成交阶段
    'SALES' => 4, // 售后阶段
    'LOSS' => 5, // 停滞或流失
    ];

    public const GRADE_ZH = [
        self::GRADE['INITIAL'] => '初步接触',
        self::GRADE['COMMUNICATE'] => '需求沟通',
        self::GRADE['PLAN'] => '方案推进',
        self::GRADE['DEAL'] => '成交阶段',
        self::GRADE['SALES'] => '售后阶段',
        self::GRADE['LOSS'] => '停滞或流失',
    ];
    public const GRADE_EN = [
        self::GRADE['INITIAL'] => 'Initial contact',
        self::GRADE['COMMUNICATE'] => 'Demand Chat',
        self::GRADE['PLAN'] => 'promotion of the plan',
        self::GRADE['DEAL'] => 'Transaction Stage',
        self::GRADE['SALES'] => 'After Sales',
        self::GRADE['LOSS'] => 'Stagnation or loss',
    ];
    public const GRADE_RU = [
        self::GRADE['INITIAL'] => 'Первоначальные контакты',
        self::GRADE['COMMUNICATE'] => 'Потребности в общении',
        self::GRADE['PLAN'] => 'Продвижение программы',
        self::GRADE['DEAL'] => 'Этап сделки',
        self::GRADE['SALES'] => 'Послепродажный этап',
        self::GRADE['LOSS'] => 'Застой или потеря',
    ];

    //客户重要性
    public const CUSTOMER_MAGNITUDE_INITIAL = 1;     // 金牌商机
    public const CUSTOMER_MAGNITUDE_COMMUNICATE = 2; // 银牌商机
    public const CUSTOMER_MAGNITUDE_PLAN = 3; // 铜牌商机

    public const MAGNITUDE = [
        self::CUSTOMER_MAGNITUDE_INITIAL => '💛金牌商机',
        self::CUSTOMER_MAGNITUDE_COMMUNICATE => '🤍银牌商机',
        self::CUSTOMER_MAGNITUDE_PLAN => '🧡铜牌商机',
    ];
    public const MAGNITUDE_EN = [
        self::CUSTOMER_MAGNITUDE_INITIAL => 'Gold Medal',
        self::CUSTOMER_MAGNITUDE_COMMUNICATE => 'Silver Medal',
        self::CUSTOMER_MAGNITUDE_PLAN => 'Bronze Medal',
    ];

    public const MAGNITUDE_RU = [
        self::CUSTOMER_MAGNITUDE_INITIAL => 'Золотой бизнес',
        self::CUSTOMER_MAGNITUDE_COMMUNICATE => 'Серебряный бизнес',
        self::CUSTOMER_MAGNITUDE_PLAN => 'Бронзовый бизнес.',
    ];


    //跟进类型
    public const CUSTOMER_FOLLOW_VISIT = 0;     // 线下拜访
    public const CUSTOMER_FOLLOW_UP = 1; // 线上跟进

    public const FOLLOW = [
        self::CUSTOMER_FOLLOW_VISIT => '线下拜访',
        self::CUSTOMER_FOLLOW_UP => '线上跟进',
    ];
    public const FOLLOW_EN = [
        self::CUSTOMER_FOLLOW_VISIT => 'Visit',
        self::CUSTOMER_FOLLOW_UP => 'On line',
    ];

    //跟进类型
    public const CUSTOMER_SEX_UNKNOWN = 0; // 未知
    public const CUSTOMER_SEX_MAN = 1; // 男
    public const CUSTOMER_SEX_WOMAN = 2; // 女

    public const SEX = [
        self::CUSTOMER_SEX_UNKNOWN => '未知',
        self::CUSTOMER_SEX_MAN => '男',
        self::CUSTOMER_SEX_WOMAN => '女',
    ];
    public const SEX_EN = [
        self::CUSTOMER_SEX_UNKNOWN => 'unknown',
        self::CUSTOMER_SEX_MAN => 'man',
        self::CUSTOMER_SEX_WOMAN => 'woman',
    ];

    public const SEX_RU = [
        self::CUSTOMER_SEX_UNKNOWN => 'неизвестный',
        self::CUSTOMER_SEX_MAN => 'мужской',
        self::CUSTOMER_SEX_WOMAN => 'женский',
    ];

    public const SIGN = [
        ['id' => 'xinyouhe', 'name' => '新友合'],
        ['id' => 'mbaf', 'name' => 'MAGIC BRIDGE AUTO FZE']
    ];

    public const LANGUAGE = ['en', 'zh_CN','ru'];
}