<?php
namespace config\constants;

class Constants
{
    //工单状态
    public const TICKET_STATUS = [
        'PENDING' => 1, // 待受理
        'PROCESS' => 2, //处理中
        'CONFIRM' => 3, // 待确认
        'FINISH' => 4,  // 已完成
        'REJECTED' => 5, // 已驳回
    ];

    public const TICKET_STATUS_ZH = [
        self::TICKET_STATUS['PENDING'] => '待受理',
        self::TICKET_STATUS['PROCESS'] => '处理中',
        self::TICKET_STATUS['CONFIRM'] => '待确认',
        self::TICKET_STATUS['FINISH'] => '已完成',
        self::TICKET_STATUS['REJECTED'] => '关闭',
    ];
    public const TICKET_STATUS_EN = [
        self::TICKET_STATUS['PENDING'] => 'Pending acceptance',
        self::TICKET_STATUS['PROCESS'] => 'Processing',
        self::TICKET_STATUS['CONFIRM'] => 'To be confirmed',
        self::TICKET_STATUS['FINISH'] => 'Completed',
        self::TICKET_STATUS['REJECTED'] => 'close',
    ];
    public const TICKET_STATUS_RU = [
        self::TICKET_STATUS['PENDING'] => 'Подлежит рассмотрению',
        self::TICKET_STATUS['PROCESS'] => 'В процессе обработки',
        self::TICKET_STATUS['CONFIRM'] => 'Подлежит подтверждению',
        self::TICKET_STATUS['FINISH'] => 'Завершено',
        self::TICKET_STATUS['REJECTED'] => 'Закрыть',
    ];

}