<?php

namespace app\common\utils\email;

use app\common\model\Country;
use app\common\model\CrmCustomer;
use app\common\model\EmailMailbox;
use app\common\model\EmailPull;
use app\common\model\EmailPullParsed;
use app\common\model\EmailPullUids;
use app\common\model\InquiryChannel;
use app\common\model\InquiryLog;
use app\common\model\User;
use DOMDocument;
use DOMXPath;
use support\Db;
use support\exception\BusinessException;

class Mailbox
{
    /**
     * 多邮箱处理：拉取uid
     */
    function mailbox()
    {
        $mailboxModel = EmailMailbox::where('last_fetch_at', '<=', time())
            ->where('status',1)->first();
        //$mailboxModel['last_fetch_at'] = time();
        //$mailboxModel->save();

        $mailbox = $this->mailboxSplice($mailboxModel);
//        $INBOX= $mailboxModel['imap_host'].':'.$mailboxModel['imap_port'].$mailboxModel['imap_flags'].$mailboxModel['mailbox'];
//        $mailbox = '{'.$INBOX.'}'.'INBOX';
        //$username = $mailbox['username'];
        //$password = $mailbox['password'];

        $this->pullUid($mailboxModel, $mailbox);

    }

    /**
     * 拼接INBOX
     * @param $mailboxModel
     * @return string
     */
    function mailboxSplice($mailboxModel){
        $INBOX= $mailboxModel['imap_host'].':'.$mailboxModel['imap_port'].$mailboxModel['imap_flags'];
        $mailbox = '{'.$INBOX.'}'.'INBOX';
        return $mailbox;
    }

    /**
     * 拉取邮件uid
     */
    function pullUid($mailboxModel, $mailbox)
    {
        try {
            $username = $mailboxModel['username'];
            $password = $mailboxModel['password'];
            $lastUid = $mailboxModel['last_uid'];

            $retryTimes = 3;
            $retryDelay = 10;
            $inbox = false;
            $attempt = 0;

            while ($attempt < $retryTimes) {
                $attempt++;
                flg("尝试第 {$attempt} 次连接 IMAP...", false,'mailbox');

                $inbox = @imap_open($mailbox, $username, $password);

                if ($inbox) {
                    break;
                }

                $error = imap_last_error();
                flg("<comment>{$username}第 {$attempt} 次失败：{$error}</comment>", false,'mailbox');

                // 若出现 too many login failures 立即暂停一段时间
                if (stripos($error, 'Too many login failures') !== false) {
                    flg("<error>检测到登录失败次数过多，暂停 60 秒避免封禁</error>", false,'mailbox');
                    sleep(60);
                } else {
                    sleep($retryDelay);
                }
            }

            if (!$inbox) {
                flg("{$username}<error>最终仍然连接失败：" . imap_last_error() . "</error>", false,'mailbox');
                return false;
            }
            // 拉取 UID 并入库
            flg("开始拉取 UID 并入库 …", false,'mailbox');
            $uids = imap_search($inbox, 'ALL', SE_UID) ?: [];

            $uids = array_filter($uids, function($uid) use ($lastUid) {
                return $uid > $lastUid;
            });

            sort($uids);
            $now = time();
            $count = 0;

            foreach ($uids as $uid) {
                try {
                    Db::table('email_pull_uids')->insert([
                        'uid'        => $uid,
                        'fetched_at' => $now,
                        'email'      => $username
                    ]);
                    $count++;
                    flg("{$username} UID：".$uid." 已写入数据库", false,'mailbox');
                } catch (\Throwable $e) {
                    flg("{$username} <comment>{$e->getMessage()}</comment>", false,'mailbox');
                }
            }

            imap_close($inbox);
            flg("✔ {$username}获取到新询盘邮件 {$count} 条 ...", false,'mailbox');


            if(empty($uids)){
                $mailboxModel->last_uid = max($uids);
            }
            $mailboxModel->last_fetch_at = time();
            $mailboxModel->save();

            return true;
        } catch (\Throwable $th) {
            flg(dpr($th), false,'mailbox');
            return false;
        }
    }

    /**
     * 多邮箱处理：拉取详情
     */
    function pullDetails()
    {
        $emails = EmailPullUids::where('status', 0)
            ->select('email')
            ->distinct()
            ->get();
        foreach ($emails as $email) {
            $mailboxModel = EmailMailbox::where('username', $email->email)->first();
            $mailbox = $this->mailboxSplice($mailboxModel);
            $this->details($mailboxModel, $mailbox);
        }

    }

    /**
     * 获取邮件详情
     */
    public function details($mailboxModel, $mailbox)
    {
        try {

            $username = $mailboxModel['username'];
            $password = $mailboxModel['password'];
            $inbox = @imap_open($mailbox, $username, $password);
            if (!$inbox) {
                flg("<error>{$username} IMAP 连接失败：". imap_last_error() ."</error>", false,'mailbox');
                return false;
            }

            // 依次拉取详情并写入 emails 表
            flg("依次拉取详情并写入 email_pull 表 …", false,'mailbox');
            while (true) {
                $pending = Db::table('email_pull_uids')
                    ->where('email', $username)
                    ->where('status', 0)
                    ->orderBy('uid', 'desc')
                    ->limit(2)
                    ->get();

                if (count($pending) === 0) {
                    flg("邮件UID的详情，已拉取完毕。", false,'mailbox');
                    break;
                }

                flg("处理下一批 " . count($pending) . " 条 …", false,'mailbox');

                foreach ($pending as $row) {
                    $uid = $row->uid;

                    // 包裹整行处理在 try/catch 中，任何异常都不会中断循环
                    try {
                        flg("---- 开始处理 UID={$uid} ----", false,'mailbox');

                        // 1. fetch overview
                        $ov = @imap_fetch_overview($inbox, $uid, FT_UID)[0] ?? null;
                        if (!$ov) {
                            $err = imap_last_error() ?: '未知错误';
                            flg("UID={$uid} overview 失败：{$err}", false,'mailbox');
                            continue;
                        }
                        $subject = mb_convert_encoding($ov->subject ?? '', 'UTF-8', 'GBK,UTF-8');
                        $from    = $ov->from    ?? '';
                        $date    = $ov->date    ?? '';

                        flg("UID={$uid} overview 成功，subject={$subject}", false,'mailbox');

                        // 2. fetch body
                        $body = $this->getMailBody($inbox, $uid, true);
                        flg("UID={$uid} body 长度：" . strlen($body), false,'mailbox');

                        // 3. sanitize & insert
                        $body     = $this->sanitizeUtf8($body);
                        $now      = time();

                        try {
                            Db::table('email_pull')->insert([
                                'email'        => $username,
                                'uid'        => $uid,
                                'subject'    => $subject,
                                'from'       => $from,
                                'date'       => $date,
                                'body'       => $body,
                                'created_at' => $now,
                                'updated_at' => $now,
                            ]);
                            flg($username." UID={$uid} 写入 emails 成功", false,'mailbox');
                        } catch (\Throwable $e) {
                            flg($username." UID={$uid} 写入失败：{$e->getMessage()}", false,'mailbox');
                            continue;
                        }

                        // 4. 标记已处理
                        try {
                            Db::table('email_pull_uids')
                                ->where('uid', $uid)
                                ->update([
                                    'status'       => 1,
                                    'processed_at' => $now,
                                ]);
                            flg($username." UID={$uid} 标记为已处理", false,'mailbox');
                        } catch (\Throwable $e) {
                            flg($username." UID={$uid} 标记状态失败：{$e->getMessage()}", false,'mailbox');
                            // 即使更新 status 失败，也继续下一条
                        }
                    } catch (\Throwable $e) {
                        // 捕获任何非预期错误
                        flg($username." UID={$uid} 处理异常：{$e->getMessage()}", false,'mailbox');
                        continue;
                    }
                }

                // 批次结束后稍作休眠，防止服务器过载
                sleep(1);
            }

            imap_close($inbox);
            flg($username." ✔ 新邮件详情拉取完成 ...", false,'mailbox');
            return true;
        } catch (\Throwable $th) {
            flg(dpr($th), false,'mailbox');
            return false;
        }
    }

    /**
     * 将邮件按编码解码并保留 "\r\n"
     */
    protected function getMailBody($inbox, int $id, bool $isUid = false): string
    {
        $flags     = $isUid ? FT_UID : 0;
        $structure = imap_fetchstructure($inbox, $id, $flags);

        if (!empty($structure->parts)) {
            // HTML 部分
            foreach ($structure->parts as $i => $part) {
                if (isset($part->subtype) && strtolower($part->subtype) === 'html') {
                    $data = imap_fetchbody($inbox, $id, (string)($i+1), $flags);
                    return $this->decodeBody($data, $part->encoding);
                }
            }
            // 文本部分
            foreach ($structure->parts as $i => $part) {
                if (isset($part->subtype) && strtolower($part->subtype) === 'plain') {
                    $data = imap_fetchbody($inbox, $id, (string)($i+1), $flags);
                    return $this->decodeBody($data, $part->encoding);
                }
            }
            // 原始 body
            return imap_body($inbox, $id, $flags);
        }

        return imap_body($inbox, $id, $flags);
    }

    /**
     * 将任意字符串清洗为有效 UTF-8，移除或替换无效字节
     */
    protected function sanitizeUtf8(string $text): string
    {
        return iconv('UTF-8', 'UTF-8//IGNORE', $text);
    }

    /**
     * 按编码解码
     */
    protected function decodeBody(string $body, int $encoding): string
    {
        switch ($encoding) {
            case 3: return imap_base64($body);
            case 4: return imap_qprint($body);
            default: return $body;
        }
    }

    /**
     * 多邮箱处理：清洗数据
     */
    function processMailbox()
    {
        $emails = EmailPull::where('status', 0)
            ->select('email')
            ->distinct()
            ->get();
        foreach ($emails as $email) {
            $mailboxModel = EmailMailbox::where('username', $email->email)->first();
            $this->process($mailboxModel);
        }

    }

    function process($mailboxModel)
    {
        switch ($mailboxModel['username']) {
            case 'paika@paikacar.com':
                $this->paika($mailboxModel);
                break;
            case 'hesu@hesucar.com':
                $this->hesu($mailboxModel);
                break;
        }

    }

    /**
     * 清洗询盘邮件
     * @param $mailbox
     * @return void
     */
    function paika($mailbox)
    {
        $batchSize = 100;   // 每次处理 100 条
        $page      = 0;

        // 明确定义 parsed_contacts 表里要插入的所有列（顺序无所谓，但要全部包含）
        $fields = [
            'email_id',
            'date',
            'email',
            'name',
            'tel',
            'company',
            'country',
            'form_url',
            'message',
            'ip',
            'iplocation',
            'ilang',
            'mailto',
            'navigator_language',
            'navigator_platform',
            'screen_width',
            'screen_height',
            'ucountry',
        ];

        while (true) {
            $rows = EmailPull::where('email', $mailbox['username'])
                ->orderBy('id', 'asc')
                ->limit($batchSize)
                ->offset($page * $batchSize)
                ->get();

            if ($rows->isEmpty()) {
                break;
            }


            foreach ($rows as $row) {
//                $parsed = $this->parseHtml($row->body);
                $parsed = $this->parsePaikaInquiry($row->body, $row->date);
                if ($parsed === null) {
                    $row->status = 2; //其他邮件
                    $row->save();
                    flg("<error>{$mailbox['username']} {$row->id} skip: not a contact-form HTML</error>", false,'mailbox');
                    continue;
                }

                $row->status = 1; //已处理
                $row->save();

                // 严格按 $fields 顺序填充每条记录，缺失的字段补 null
                $record = [];
                foreach ($fields as $col) {
                    if ($col === 'email_id') {
                        $record[$col] = $row->id;
                    } else {
                        $record[$col] = $parsed[$col] ?? null;
                    }
                }

                $toInsert[] = $record;
            }
            if (!empty($toInsert)) {
                $emailId = array_column($toInsert, 'email_id');
                $mailto = array_column($toInsert, 'mailto')[0];
                $email = Db::table('email_pull_parsed')->whereIn('email_id', $emailId)
//                    ->where('mailto', $mailto)
                    ->first();
                if(!empty($email)){
                    continue;
                }
                Db::table('email_pull_parsed')->insert($toInsert);
            }

            $page++;
        }
    }

    /**
     * 解析https://paikacar.com/wp-admin询盘邮件
     * DOM 解析为数组
     */
    public function parsePaikaInquiry(string $html, $date)
    {
        libxml_use_internal_errors(true);

        $dom = new DOMDocument();

        //$dom->loadHTML($html);
        $dom->loadHTML('<?xml encoding="utf-8"?>' . $html);
        libxml_clear_errors();

        $xpath = new DOMXPath($dom);

        if (
            !str_contains($html, 'Product Inquiry') ||
            !str_contains($html, 'Product Name') ||
            !str_contains($html, 'Your Name')
        ) {
            // 认为是询盘
            return null;
        }

        $data = [];

        // 找到所有 tr
        $rows = $xpath->query('//table//tr');

        foreach ($rows as $row) {
            $th = $xpath->query('.//th//p', $row)->item(0);
            $td = $xpath->query('.//td//p', $row)->item(0);

            if (!$th || !$td) {
                continue;
            }

            $key = trim(str_replace('：', '', $th->textContent));
            $value = trim($td->textContent);

            // 特殊字段：Product Name 是链接
            if ($key === 'Product Name') {
                $a = $xpath->query('.//a', $td)->item(0);
                if ($a) {
                    $data['product_name'] = trim($a->textContent);
                    $data['product_url']  = $a->getAttribute('href');
                    continue;
                }
            }

            $data[$key] = $value;
        }
        $data['date'] = $date;

        return $this->mapInquiryFields($data);
    }

    /**
     * paika.@paikacar.com字段处理
     */
    function mapInquiryFields(array $raw): array
    {
        $result = [
            'product_name' => $raw['product_name'] ?? '',
            'form_url'     => $raw['product_url'] ?? '',
            'quantity'     => $this->normalizeValue($raw['Quantity'] ?? ''), //数量
            'name'         => $raw['Your Name'] ?? '',
            'user_type'    => $raw['User type'] ?? '',
            'email'        => $raw['E-mail'] ?? '',
            'tel'          => $this->normalizePhone($raw['Phone'] ?? ''),
            'whatsapp'     => $raw['WhatsApp'] ?? '',
//            'skype'        => $raw['Skype'] ?? '',
            'company'      => $raw['Company'] ?? '',
            'country'      => $this->normalizeCountry($raw['Country'] ?? ''),
            'ip'           => $this->extractIp($raw['IP'] ?? ''),
            'content'      => $raw['Content'] ?? '',
            'date'         => date('Y-m-d H:i:s',strtotime($raw['date'])),
        ];
        //只有ipv4分析ip所属地区
        if (filter_var($result['ip'], FILTER_VALIDATE_IP, FILTER_FLAG_IPV4)) {
            $result['iplocation'] = empty($result['ip'])?ip2region($result['ip']).'(仅供参考)':'';
        }
//        $message = trim(
//            (!empty($result['product_name']) ? "意向车型：{$result['product_name']}" : '') .
//            (!empty($result['quantity']) ? (!empty($result['product_name']) ? '， ' : '') . "数量：{$result['quantity']}" : '')
//        ) ?: '';
        $message[] = !empty($result['product_name']) ? "意向车型：{$result['product_name']}" : '';
        $message[] = !empty($result['quantity']) ? "数量：{$result['quantity']}" : '';
        $message[] = !empty($result['user_type']) ? "用户类型：{$result['user_type']}" : '';
        $message[] = "<p>询盘来源：" . "paikacar.com</p>";
        $message[] = "<p>FB 创建时间原始值：".$raw['date']."</p>";

        $result['message'] = implode(',', $message);
        $result['ilang'] = 'en';
        $result['mailto'] = 'paika.@paikacar.com';
        unset($result['product_name']);
        unset($result['quantity']);
        return $result;
    }

    function normalizeValue(string $value): string
    {
        if (str_contains($value, '[your-')) {
            return '';
        }
        return $value;
    }

    function normalizePhone(string $phone): string
    {
        return preg_replace('/[^\d+]/', '', $phone);
    }

    function extractIp(string $text): string
    {
        if (preg_match('/\b\d{1,3}(\.\d{1,3}){3}\b/', $text, $m)) {
            return $m[0];
        }
        return '';
    }

    function normalizeCountry(string $country): string
    {
        if (str_contains($country, 'Please select')) {
            return '';
        }
        return $country;
    }

    /**
     * 清洗合塑询盘邮件
     * @param $mailbox
     * @return void
     */
    function hesu($mailbox)
    {
        $batchSize = 100;   // 每次处理 100 条
        $page      = 0;

        // 明确定义 parsed_contacts 表里要插入的所有列（顺序无所谓，但要全部包含）
        $fields = [
            'email_id',
            'date',
            'email',
            'name',
            'tel',
            'company',
            'country',
            'form_url',
            'message',
            'ip',
            'iplocation',
            'ilang',
            'mailto',
            'navigator_language',
            'navigator_platform',
            'screen_width',
            'screen_height',
            'ucountry',
        ];

        while (true) {
            $rows = EmailPull::where('email', $mailbox['username'])
                ->where('status', 0)
                ->orderBy('id', 'asc')
                ->limit($batchSize)
                ->offset($page * $batchSize)
                ->get();

            if ($rows->isEmpty()) {
                break;
            }

            $toInsert = [];
            foreach ($rows as $row) {
//                $parsed = $this->parseHtml($row->body);
                $parsed = $this->parseHesucarInquiry($row->body, $row->date);
                if ($parsed === null) {
                    $row->status = 2; //其他邮件
                    $row->save();
                    flg($mailbox['username']." <error>{$mailbox['username']} {$row->id} skip: not a contact-form HTML</error>", false,'mailbox');
                    continue;
                }

                $row->status = 1; //已处理
                $row->save();

                // 严格按 $fields 顺序填充每条记录，缺失的字段补 null
                $record = [];
                foreach ($fields as $col) {
                    if ($col === 'email_id') {
                        $record[$col] = $row->id;
                    } else {
                        $record[$col] = $parsed[$col] ?? null;
                    }
                }

                $toInsert[] = $record;
            }
            if (!empty($toInsert)) {

                $emailId = array_column($toInsert, 'email_id');
                $mailto = array_column($toInsert, 'mailto')[0];
                $email = Db::table('email_pull_parsed')->whereIn('email_id', $emailId)
                    //->where('mailto', $mailto)
                    ->first();
                if(!empty($email)){
                    continue;
                }
                Db::table('email_pull_parsed')->insert($toInsert);
            }

            $page++;
        }
    }

    /**
     * 解析https://hesucar.com询盘邮件
     * DOM 解析为数组
     */
    public function parseHesucarInquiry(string $html, $date)
    {
        libxml_use_internal_errors(true);

        $dom = new DOMDocument();

        //$dom->loadHTML($html);
        $dom->loadHTML('<?xml encoding="utf-8"?>' . $html);
        libxml_clear_errors();

        $xpath = new DOMXPath($dom);

        if (
            !str_contains($html, 'HESUCAR')
            || !str_contains($html, 'Tel/Whatsapp')
            || !str_contains($html, 'Sent from')
        ) {
            // 认为是询盘
            return null;
        }

        $data = [
            'product_url' => '',
            'name'        => '',
            'phone'       => '',
            'message'     => '',
            'source'      => 'hesucar_inquiry',
            'date'      => $date,
        ];

        /**
         * 1️⃣ 产品链接（正文最前面的 a）
         */
        $productLink = $xpath->query(
            '//td[contains(@class,"mcnTextContent")]//a[starts-with(@href,"http")]'
        )->item(0);

        if ($productLink) {
            $data['product_url'] = trim($productLink->getAttribute('href'));
        }

        /**
         * 2️⃣ Name / Tel / Message
         * 结构特点：
         * <strong>Label</strong>
         * 下一行 td 就是 value
         */
        $labels = $xpath->query('//strong');

        foreach ($labels as $labelNode) {
            $label = trim($labelNode->textContent);

            // 当前 strong 所在 td
            $td = $labelNode->parentNode;

            // 下一个 tr 的 td 才是值
            $valueTd = $td->parentNode->nextSibling;
            while ($valueTd && $valueTd->nodeName !== 'tr') {
                $valueTd = $valueTd->nextSibling;
            }

            if (!$valueTd) {
                continue;
            }

            $value = trim($valueTd->textContent);

            switch ($label) {
                case 'Name':
                    $data['name'] = $value;
                    break;

                case 'Tel/Whatsapp':
                    $data['phone'] = $this->normalizePhone($value);
                    break;

                case 'Message':
                    $data['message'] = $this->cleanMessage($value);
                    break;
            }
        }

//        return $data;
        return $this->hesucarInquiryFields($data);
    }
    /**
     * hesucar.@hesucar.com字段处理
     */
    function hesucarInquiryFields(array $raw): array
    {
        $result = [
            'form_url'     => $raw['product_url'] ?? '',
            'name'         => $raw['name'] ?? '',
            'tel'          => $this->normalizePhone($raw['phone'] ?? ''),
            'whatsapp'     => $raw['phone'] ?? '',
            'phone'     => $raw['phone'] ?? '',
            'country'      => '未知',
            'message'      => $raw['message'] ?? '',
            'date'         => date('Y-m-d H:i:s',strtotime($raw['date'])),
        ];

        $message = [];
        $message[] = "<p>询盘来源：" . $raw['product_url']."</p>";
        $message[] = "<p>Tel/Whatsapp：" . $raw['phone']."</p>";
        $message[] = "<p>FB 创建时间原始值：".$raw['date']."</p>";

        $result['message'] = $result['message'].implode(',', $message);
        $result['ilang'] = 'en';
        $result['mailto'] = 'hesucar.@hesucar.com';
        return $result;
    }

    function cleanMessage(string $message): string
    {
        return trim(preg_replace("/\s+/", " ", $message));
    }

    /**
     * 多邮箱处理：分配客户
     */
    function fenpaiMailbox()
    {
        $emails = EmailPullParsed::where('status', 0)
            ->select('email')
            ->distinct()
            ->get();
        foreach ($emails as $email) {
            $mailboxModel = EmailMailbox::where('username', $email->mailto)->first();
            $this->fenpai($mailboxModel);
        }

    }

    /**
     * 分配清洗好的数据
     * @param $mailbox
     * @return false|void
     */
    public function fenpai($mailbox)
    {
        try {
            // 配置参数
            $batchSize = 100;   // 每批处理量
            $delaySeconds = 2;  // 每封邮件间隔秒数
            $throttleAfter = 50; // 每发送多少封后增加休息
            $throttleSeconds = 5; // 批量休息秒数

            // 固定录单人
            $enterUserId = 186;
            $enterUser = User::where('id', $enterUserId)->first();

            // 固定渠道
            //$channel = 12;
            $channel = $mailbox['channel_id'];
            $channelInfo = InquiryChannel::where('id', $channel)->first();

            // 从库实时获取
            $corp_id = $mailbox['corp_id'];
//            $users = \app\common\model\User::where('corp_id', $corp_id)->where('status', 1)->orderBy('id')->pluck('id')->toArray();
            if($corp_id == 1){ //合塑
                $users = \app\common\model\UserGroupMembers::where('group_id', 10)
                    ->orderBy('user_id')->pluck('user_id')->toArray();
            }else if($corp_id == 3){
                $users = \app\common\model\UserGroupMembers::where('group_id', 9)
                    ->orderBy('user_id')->pluck('user_id')->toArray();
            }

            // 移除不参与分配人员
            $users = array_values(array_diff($users, [186]));

            // 初始化 UID 轮询器
            $uidRotator = new \app\common\utils\RedisUidRotator('email_parsed_result_20250804');
            $uidRotator->setUids($users, false);

            EmailPullParsed::where('status', 0)
                ->chunkById($batchSize, function ($records) use ($delaySeconds, $throttleAfter, $throttleSeconds, $enterUser, $channelInfo, $uidRotator) {
                    $count = 0;

                    foreach ($records as $record) {
                        try {
                            // 获取国家信息
                            $countryName = $record->iplocation ? removeParentheses($record->iplocation) : '未知';
                            $countryInfo = Country::where('cn_addr', $countryName)->first();

                            // 获取下一个分配的UID
                            $assignedUid = $uidRotator->next();

                            // 获取分配的用户信息
                            $recipientInfo = User::where('id', $assignedUid)->where('status', 1)->first();
                            if (!$recipientInfo) {
                                flg("用户ID=" . $assignedUid . " 已离职 跳过自动分配，需要手动移除 UID", false,'mailbox');

                                $assignedUid = $uidRotator->next();
                                $recipientInfo = User::where('id', $assignedUid)->where('status', 1)->first();
                            }

                            // 生成录单
                            $log = [
                                'order_no' => orderNum(),
                                'enter_user_id' => $enterUser->id,
                                'recipient' => $assignedUid,
                                'quality' => 2,
                                'channel' => $channelInfo->id,
                                'email' => $record->email,
                                'tel' => $record->tel,
                                'whatsapp' => '',
                                'country' => $countryInfo->id,
                                'contacts' => $record->name,
                                'content' => $record->message,
                                'r_time' => time(),
                                't_time' => time(),
                                'status' => 2,
                                'sync_crm' => 1
                            ];
                            $inquiryLogResult = InquiryLog::create($log);
                            if (!$inquiryLogResult) {
                                throw new BusinessException('录单失败~');
                            }

                            // 同步客户
                            $crmCustomer = new CrmCustomer();
                            $crmCustomer->sn            = $inquiryLogResult->order_no;
                            $crmCustomer->corp_id     = $recipientInfo->corp_id;
                            $crmCustomer->user_id       = $assignedUid;
                            $crmCustomer->type          = 1;
                            $crmCustomer->channel_id    = $inquiryLogResult->channel;
                            $crmCustomer->country_id    = $inquiryLogResult->country;
                            $crmCustomer->magnitude     = $inquiryLogResult->quality;
                            $crmCustomer->email         = $inquiryLogResult->email;
                            $crmCustomer->phone         = $inquiryLogResult->tel;
                            $crmCustomer->WhatsApp      = $inquiryLogResult->whatsapp;
                            $crmCustomer->contacts      = $inquiryLogResult->contacts;
                            $crmCustomer->desc_collect  = $inquiryLogResult->content;
                            $crmCustomer->enter_user_id = $inquiryLogResult->enter_user_id;
                            if (!$crmCustomer->save()) {
                                throw new BusinessException('同步失败~');
                            }

                            // 9.2 修改消息发送
                            $data = [
                                'id' => $inquiryLogResult->id
                            ];
                            \Webman\RedisQueue\Redis::send('inquiry-to-crm-new', $data);

                            // 更新状态
                            $record->update(['status' => 1]);
                            flg('====== 编号：'.$inquiryLogResult->order_no.' 分配给：'.$recipientInfo->name.' email：'.$recipientInfo->email, false,'mailbox');

                            // 每封邮件后延迟
                            if ($delaySeconds > 0) {
                                sleep($delaySeconds);
                            }

                            // 每发送一定数量后额外休息
                            if (++$count % $throttleAfter === 0) {
                                sleep($throttleSeconds);
                                flg("已发送 {$count} 封邮件，休息 {$throttleSeconds} 秒", false,'mailbox');
                            }

                        } catch (\Exception $e) {
                            flg("邮件发送失败 ID:{$record->id} - " . $e->getMessage(), false,'mailbox');
                            // 更新状态
                            $record->update(['status' => 3]);
                            // 失败后也加入延迟，避免快速连续失败
                            sleep($delaySeconds);
                        }
                    }
                });
        } catch (\Throwable $th) {
            flg(dpr($th), false,'mailbox');
            return false;
        }
    }
}