60 lines
1.7 KiB
PHP
60 lines
1.7 KiB
PHP
<?php
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namespace app\ticket\logic;
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use app\ticket\model\Conversation;
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use support\Log;
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use support\exception\BusinessException;
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class ConversationLogic
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{
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public function list($params)
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{
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$where = [];
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if (!empty($params['ticket_id'])) {
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$where['ticket_id'] = $params['ticket_id'];
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}
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$size = $params['size'] ?? 10;
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$current = $params['current'] ?? 1;
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return Conversation::where($where)->paginate($size, ['*'], 'page', $current);
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}
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public function add(array $data)
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{
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try {
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return Conversation::create($data);
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} catch (\Throwable $e) {
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Log::error('会话创建失败', [
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'data' => $data,
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'error' => $e->getMessage()
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]);
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throw new BusinessException('会话创建失败，请稍后重试', 500);
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}
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}
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public function edit(array $data)
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{
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try {
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$conversation = Conversation::updateOrCreate(['id' => $data['id']], $data);
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return $conversation;
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} catch (\Throwable $e) {
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Log::error('会话编辑失败', [
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'data' => $data,
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'error' => $e->getMessage()
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]);
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throw new BusinessException('会话编辑失败，请稍后重试', 500);
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}
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}
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/**
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* 获取工单最新一条记录
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* @param array $data
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* @return Conversation|\Illuminate\Database\Eloquent\Model|object|null
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*/
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public function firstByTicket(int $ticketId)
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{
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$conversation = Conversation::where('ticket_id',$ticketId)
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->orderBy('id','desc')
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->first();
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return $conversation;
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}
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}
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