377 lines
11 KiB
PHP
377 lines
11 KiB
PHP
<?php
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namespace app\inquiry\service;
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use app\common\validate\InquiryLogValidate;
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use app\common\traits\crud\CrudServiceTrait;
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use app\common\model\InquiryLog;
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use support\exception\BusinessException;
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use support\Request;
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use Webman\RedisQueue\Redis as RedisQueueRedis;
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class InquiryLogService
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{
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use CrudServiceTrait;
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/**
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* 指定当前要操作的模型
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*/
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protected string $modelClass = InquiryLog::class;
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/**
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* 验证器
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*/
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protected $validator = InquiryLogValidate::class;
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/**
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* 获取验证器
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*/
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public function getValidator()
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{
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return new $this->validator;
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}
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/**
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* 构建查询条件
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*/
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protected function buildQueryConfig(Request $request, string $scene = 'index'): array
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{
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$p = $request->all();
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$config = [];
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$config['model'] = $this->modelClass;
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switch ($scene) {
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case 'index':
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// ====== ====== 排序 ====== ======
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$config['order']['id'] = 'desc';
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// ====== ====== 筛选 ====== ======
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// 渠道
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if (isset($p['channel']) && $p['channel']) {
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$config['where']['channel'] = $p['channel'];
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}
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// 国家
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if (isset($p['country']) && $p['country']) {
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$config['where']['country'] = $p['country'];
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}
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// 时间
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if (isset($p['time']) && $p['time']) {
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$time = explode(' - ', $p['time']);
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$config['where']['created_at'] = [
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'between', [strtotime($time[0]), strtotime($time[1])]
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];
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}
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// 状态
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if (isset($p['status']) && in_array($p['status'], [0,1,2])) {
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$config['where']['status'] = $p['status'];
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}
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// 关键字
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if (isset($p['keyword']) && $p['keyword']) {
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$k = '%' . $p['keyword'] . '%';
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foreach (['order_no','email','tel','whatsapp','contacts'] as $col) {
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$config['orWhere'][] = [$col, 'like', $k];
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}
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}
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// ====== ====== 关联 ====== ======
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$config['with']['countryInfo'][] = 'cn_addr';
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$config['with']['countryInfo'][] = 'steering';
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$config['with']['enter'][] = 'name';
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$config['with']['recipientInfo'][] = 'name';
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$config['with']['channelInfo'][] = 'name';
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break;
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case 'show':
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case 'update':
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case 'destroy':
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case 'release':
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case 'allocation':
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case 'reAllocation':
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$config['where']['id'] = $p['id'];
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case 'store':
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break;
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}
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return $config;
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}
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/**
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* 发布
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*/
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public function serviceRelease(Request $request, array $data = [])
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{
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$data = $this->preProcess('Release', $data, $request);
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$config = $this->buildQueryConfig($request, 'release');
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$updated = $this->logicUpdateBy($config, $data);
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return $this->postProcess('Release', $data);
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}
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/**
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* 分配
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*/
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public function serviceAllocation(Request $request, array $data = [])
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{
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$data = $this->preProcess('Allocation', $data, $request);
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$config = $this->buildQueryConfig($request, 'allocation');
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$updated = $this->logicUpdateBy($config, $data);
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return $this->postProcess('Allocation', $data);
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}
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/**
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* 重新分配
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*/
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public function serviceReAllocation(Request $request, array $data = [])
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{
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$data = $this->preProcess('ReAllocation', $data, $request);
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$config = $this->buildQueryConfig($request, 'reAllocation');
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$updated = $this->logicUpdateBy($config, $data);
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return $this->postProcess('ReAllocation', $data);
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}
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// ====== 前置处理 ======
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/**
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* 添加前置处理
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*/
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public function beforeServiceStore($data, Request $request)
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{
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$data['order_no'] = orderNum();
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$data['enter_user_id'] = $request->user->uid;
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// $data['recipient'] = 0;
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$data['email'] = trim($data["email"]);
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$data['tel'] = trim($data['tel']);
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$data['whatsapp'] = trim($data['whatsapp']);
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// 将OSS直连地址替换为代理地址
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$ossDomain = 'https://vehicle-album.oss-cn-beijing.aliyuncs.com/';
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$proxyPath = getenv('MAIN_DOMAIN').'/proxy/ossurl?file=';
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$data['content'] = str_replace(
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'?Expires=',
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'&Expires=',
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$data['content']
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);
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$data['content'] = str_replace(
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$ossDomain,
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$proxyPath,
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$data['content']
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);
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// 如果添加时填写了接单人
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if (isset($data['recipient']) && $data['recipient']) {
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$data['r_time'] = time();
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$data['t_time'] = time();
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$data['status'] = 2;
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} else {
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$data['recipient'] = 0;
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}
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return $data;
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}
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/**
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* 更新前置处理
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*/
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public function beforeServiceUpdate($data, Request $request)
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{
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$info = $this->findByPk($request->post('id'));
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if (!$info) {
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throw new BusinessException('数据不存在');
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}
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// 处理富文本
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if (md5(normalizeRichText($data['content'])) !== md5(normalizeRichText($info->content))) {
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$ossDomain = 'https://vehicle-album.oss-cn-beijing.aliyuncs.com/';
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$proxyPath = getenv('MAIN_DOMAIN').'/proxy/ossurl?file=';
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$data['content'] = str_replace(
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'?Expires=',
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'&Expires=',
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$data['content']
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);
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$data['content'] = str_replace(
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$ossDomain,
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$proxyPath,
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$data['content']
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);
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}
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// 如果更新时操作了跟单人
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if ($info->recipient) {
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$info->recipient == $data['recipient'] ?: $data['t_time'] = time();
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} else {
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$data['r_time'] = time();
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$data['t_time'] = time();
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$data['status'] = 2;
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}
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return $data;
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}
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/**
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* 发布前置处理
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*/
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public function beforeServiceRelease($data, Request $request)
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{
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$info = $this->findByPk($request->post('id'));
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if (!$info) {
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throw new BusinessException('数据不存在');
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}
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if ($info->status != 0) {
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throw new BusinessException('询单已被发布');
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}
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$data['r_time'] = time();
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$data['status'] = 1;
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return $data;
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}
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/**
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* 分配前置处理
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*/
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public function beforeServiceAllocation($data, Request $request)
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{
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$info = $this->findByPk($request->post('id'));
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if (!$info) {
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throw new BusinessException('数据不存在');
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}
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if ($info->status == 2) {
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throw new BusinessException('询单已被分配');
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}
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if ($info->status == 0) {
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$data['r_time'] = time();
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}
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$data['t_time'] = time();
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$data['status'] = 2;
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return $data;
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}
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/**
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* 重新分配前置处理
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*/
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public function beforeServiceReAllocation($data, Request $request)
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{
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$info = $this->findByPk($request->post('id'));
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if (!$info) {
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throw new BusinessException('数据不存在');
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}
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$data['t_time'] = time();
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return $data;
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}
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// ====== 后置处理 ======
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/**
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* 发布后置处理
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*/
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protected function afterServiceRelease($res)
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{
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RedisQueueRedis::send('inquiry-to-crm-new', $res);
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return $res;
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}
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/**
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* 分配后置处理
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*/
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protected function afterServiceAllocation($res)
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{
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RedisQueueRedis::send('inquiry-to-crm-new', $res);
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return $res;
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}
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/**
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* 添加后置处理
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*/
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protected function afterServiceStore($res)
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{
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RedisQueueRedis::send('inquiry-to-crm-new', $res);
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return $res;
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}
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/**
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* 更新后置处理
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*/
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protected function afterServiceUpdate($res)
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{
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if ($res['recipient']) {
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RedisQueueRedis::send('inquiry-to-crm-new', $res);
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}
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return $res;
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}
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/**
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* 重新分配后置处理
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*/
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protected function afterServiceReAllocation($res)
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{
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RedisQueueRedis::send('inquiry-to-crm-new', $res);
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return $res;
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}
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/**
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* 获取询单ById
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* @param int|string $id
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* @param string $orderSn
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* @return Model|null
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*/
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public function getInquiryLogBy(int|string $id)
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{
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$config = [];
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$config['model'] = $this->modelClass;
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$config['with']['countryInfo'][] = 'cn_addr';
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$config['with']['countryInfo'][] = 'steering';
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$config['with']['enter'][] = 'name';
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$config['with']['recipientInfo'][] = 'name';
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$config['with']['channelInfo'][] = 'name';
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$config['orWhere'][] = ['id', '=', $id];
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$config['orWhere'][] = ['order_no', '=', $id];
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return $this->logicShow($config);
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}
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/**
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* 获取等级名称
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* @param $id
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* @return string
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*/
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public function qualityName($id)
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{
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if (!$id) {
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return '🤍 银牌商机';
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}
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$quality = [
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1 => '💛金牌商机',
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2 => '🤍银牌商机',
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3 => '🧡铜牌商机'
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];
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return $quality[$id];
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}
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/**
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* 获取内容（发送邮箱用）
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* @param int $id
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* @return array
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*/
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public function getContent(int $id)
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{
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$relation = ['enter', 'recipientInfo', 'channelInfo', 'countryInfo'];
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$info = InquiryLog::with($relation)->find($id);
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$enterName = $info->enter ? $info->enter->name : ' - ';
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$recipientName = $info->recipientInfo ? $info->recipientInfo->name : ' - ';
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$channelName = $info->channelInfo ? $info->channelInfo->name : ' - ';
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$countryName = $info->countryInfo ? $info->countryInfo->cn_addr : ' - ';
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$data = [
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'order_no' => $info->order_no && $info->order_no != '' ? $info->order_no : ' - ',
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'enter_user_id' => $enterName,
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'recipient' => $recipientName,
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'quality' => (new \app\inquiry\service\InquiryLogService())->qualityName($info->quality),
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'channel' => $channelName,
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'email' => $info->email && $info->email != '' ? $info->email : ' - ',
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'tel' => $info->tel && $info->tel != '' ? $info->tel : ' - ',
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'whatsapp' => $info->whatsapp && $info->whatsapp != '' ? $info->whatsapp : ' - ',
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'country' => $countryName,
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'contacts' => $info->contacts && $info->contacts != '' ? $info->contacts : ' - ',
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'content' => $info->content && $info->content != '' ? $info->content : ' - ',
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'r_time' => $info->r_time ? date('Y-m-d H:i:s', $info->r_time) : ' - ',
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't_time' => $info->t_time ? date('Y-m-d H:i:s', $info->t_time) : ' - '
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];
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return $data;
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}
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} |