73 lines
2.1 KiB
PHP
73 lines
2.1 KiB
PHP
<?php
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namespace app\ticket\logic;
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use app\common\model\UserTokenLog;
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use app\common\model\Systems;
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use app\common\model\User;
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use app\common\model\UserSn;
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use app\common\utils\Jwt;
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use app\ticket\model\Ticket;
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use support\Redis;
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use support\exception\BusinessException;
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use support\Log;
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class TicketLogic
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{
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public function list($params)
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{
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$where = [];
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if(!empty($params['categorie_id'])){
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$where[] = ['categorie_id', '=', $params['categorie_id']];
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}
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if(!empty($params['status'])){
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$where[] = ['status', '=', $params['status']];
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}
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$size = $params['size'];
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$current = $params['current'];
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return Ticket::with('attachments')->with('categorie')->with('categorie.translation')->where($where)->orderBy('id','desc')->paginate($size, ['*'], 'page', $current);
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}
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public function add(array $data)
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{
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$data['status'] = 1;
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$data['code'] = self::generateSimpleTicketNo();
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try {
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return Ticket::create($data);
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} catch (\Throwable $e) {
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Log::error('工单创建失败', [
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'data' => $data,
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'error' => $e->getMessage()
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]);
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throw new BusinessException('工单创建失败，请稍后重试', 500);
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}
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}
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public function edit(array $data)
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{
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try {
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unset($data['code']);
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$ticket = Ticket::updateOrCreate(['id' => $data['id']],$data);
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return $ticket;
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} catch (\Throwable $e) {
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Log::error('工单编辑失败', [
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'data' => $data,
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'error' => $e->getMessage()
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]);
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throw new BusinessException('工单编辑失败，请稍后重试', 500);
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}
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}
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public function find(int $id)
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{
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$ticket = Ticket::find($id);
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return $ticket;
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}
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public static function generateSimpleTicketNo(): string
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{
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$date = date('Ymd'); // 日期
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$prefix = 'GD'; // 前缀
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$random = strtoupper(substr(md5(uniqid()), 0, 5)); // 5位随机字母数字
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return $prefix . $date . '-' . $random; // 如 GD20240702-AB3X9Z
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}
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} |