where('id', $data['id'])->first(); // 无论添加 或 更新,询单必然要存在 if (!$info) { throw new BusinessException('询盘不存在:' . $data['id']); } if ($info->status == 0 && $info->recipient == 0) { // 如果询单未发、未分,则不与crm同步,不做任何处理 return true; } // 更改库信息 $this->syncCustomer($info); } catch (\Throwable $th) { throw $th; } } public function pushWs($title, $content, $recipient = []) { $wsdata = [ 'sender_id' => 0, 'sender_type' => 'system', 'title' => $title, 'content' => $content, 'scene' => 1, 'recipient' => $recipient ]; // 异步推送 \Webman\RedisQueue\Redis::send('notice', $wsdata); } public function pushEmail($id, $title, $email) { $options = [ 'id' => $id, 'email' => $email, 'title' => $title, ]; \Webman\RedisQueue\Redis::send('email-message', $options); } public function syncCustomer(Model $info) { $uInfo = $this->recipientInfo($info); $crmCustomerInfo = CrmCustomer::where('sn', $info->order_no)->first(); if ($crmCustomerInfo) { // 消息推送 if ($info->status == 2 && empty($crmCustomerInfo->user_id)) { // $notice = '分配'; $title = '[询单·分配] 新的客户线索【' . $info->order_no . '】,请及时处理'; $content = '[询单·分配] 新的客户线索【' . $info->order_no . '】,请及时处理'; $recipient = [$info->recipient]; // $this->pushWs($title, $content, $recipient); $this->pushEmail($info->id, $title, $uInfo['uinfo']['email']); } else { if ($info->status == 2 && $crmCustomerInfo->user_id == $info->recipient) { // $notice = '更新'; $title = '[询单·更新] 客户线索' . $info->order_no . '有新的调整,请及时处理'; $content = '[询单·更新] 客户线索' . $info->order_no . '有新的调整,请及时处理'; $recipient = [$info->recipient]; // $this->pushWs($title, $content, $recipient); $this->pushEmail($info->id, $title, $uInfo['uinfo']['email']); } else { // $notice = '重新分配'; $title = '[询单·分配] 新的客户线索【' . $info->order_no . '】,请及时处理'; $content = '[询单·分配] 新的客户线索【' . $info->order_no . '】,请及时处理'; $recipient = [$info->recipient]; // $this->pushWs($title, $content, $recipient); $this->pushEmail($info->id, $title, $uInfo['uinfo']['email']); } } $udata = [ 'corp_id' => $uInfo['corpId'], 'user_id' => $info->recipient, 'channel_id' => $info->channel, 'country_id' => $info->country, 'magnitude' => $info->quality, 'email' => $info->email, 'phone' => $info->tel, 'WhatsApp' => $info->whatsapp, 'contacts' => $info->contacts, 'desc_collect' => $info->content, ]; if (!$crmCustomerInfo->update($udata)) { throw new BusinessException('同步失败,更新客户线索失败'); } } else { $crmCustomer = new CrmCustomer(); $crmCustomer->sn = $info->order_no; $crmCustomer->corp_id = $uInfo['corpId']; $crmCustomer->user_id = $uInfo['recipient']; $crmCustomer->type = 1; $crmCustomer->channel_id = $info->channel; $crmCustomer->country_id = $info->country; $crmCustomer->magnitude = $info->quality; $crmCustomer->email = $info->email; $crmCustomer->phone = $info->tel; $crmCustomer->WhatsApp = $info->whatsapp; $crmCustomer->contacts = $info->contacts; $crmCustomer->desc_collect = $info->content; $crmCustomer->enter_user_id = $info->enter_user_id; $crmCustomer->obtain = time(); if(empty($uInfo['recipient'])){ $crmCustomer->deleted_at = time(); } // 修改同步CRM状态 $info->sync_crm = 1; // 保存 if (!$crmCustomer->save() || !$info->save()) { throw new BusinessException('同步失败,创建客户线索失败'); } // 消息推送 if ($info->status == 1) { // $notice = '发布'; $title = '[询单·公海] 新的客户线索【' . $info->order_no . '】发布'; $content = '[询单·公海] 新的客户线索【' . $info->order_no . '】发布'; $recipient = [$info->recipient]; // $this->pushWs($title, $content); $this->pushEmail($info->id, $title, $uInfo['uinfo']['email']); } if ($info->status == 2) { // $notice = '分配'; $title = '[询单·分配] 新的客户线索【' . $info->order_no . '】,请及时处理'; $content = '[询单·分配] 新的客户线索【' . $info->order_no . '】,请及时处理'; $recipient = [$info->recipient]; // $this->pushWs($title, $content, $recipient); $this->pushEmail($info->id, $title, $uInfo['uinfo']['email']); } } return true; } public function recipientInfo(Model $info) { $recipient = 0; $corpId = 0; $uinfo = null; if (!empty($info->recipient)) { $recipient = $info->recipient; $uinfo = User::where('id', $info->recipient)->first(); if ($uinfo) { $corpId = $uinfo->corp_id; } } return [ 'recipient' => $recipient, 'corpId' => $corpId, 'uinfo' => $uinfo ]; } // 消费失败回调 /* $package = [ 'id' => 1357277951, // 消息ID 'time' => 1709170510, // 消息时间 'delay' => 0, // 延迟时间 'attempts' => 2, // 消费次数 'queue' => 'send-mail', // 队列名 'data' => ['to' => 'tom@gmail.com', 'content' => 'hello'], // 消息内容 'max_attempts' => 5, // 最大重试次数 'error' => '错误信息' // 错误信息 ] */ public function onConsumeFailure(\Throwable $e, $package) { echo "consume failure\n"; echo $e->getMessage() . "\n"; // 无需反序列化 var_export($package); } }