yunke/yunkes/src/views/CustomerList.vue

<script setup lang="ts">
import { computed, onMounted, reactive, ref, watch } from 'vue'
import { useRoute, useRouter } from 'vue-router'
import { ElMessage } from 'element-plus'
import { getCustomers } from '@/api'
import type { Channel, Customer } from '@/api/types'
import { useChannelStore } from '@/stores/channel'
import { useOrgStore } from '@/stores/org'
import { channelLabel, formatTime } from '@/utils/format'
import { buildCustomerSections, fromTypeLabel, readField } from '@/utils/customerFields'

/**
 * 客户列表 — channel-tabbed view mirroring 云客「沟通」板块的客户列表.
 *
 * 微信客户 tab 对齐 云客 /cms/wechat/wechatlist/wechatdetail/1/{wxId}
 * (7 列: 客户微信/数据来源/客户备注名/最近沟通时间/发送条数/接收条数/操作).
 * WhatsApp客户 tab 对齐 云客 /cms/wechat/waBusiness/friendlist
 * (7 列: 序号/员工信息/员工WhatsApp/客户WhatsApp/添加时间/最新消息时间/操作).
 * 两 channel 列不同 → 各自独立列定义（同 StaffList 模式）。
 * 操作列「查看聊天记录」→ ChatTimeline；row-click 开全字段 drawer。
 * 读字段用 readField（structured-first + raw_json fallback）；时间用 cellTimeText
 * （number→formatTime，字符串直显）。
 */
type TabKey = Channel
interface TabState {
  items: Customer[]
  total: number
  page: number
  pageSize: number
  loading: boolean
  errorMsg: string | null
  loaded: boolean
}
function freshTabState(): TabState {
  return { items: [], total: 0, page: 1, pageSize: 20, loading: false, errorMsg: null, loaded: false }
}

const route = useRoute()
const router = useRouter()
const channelStore = useChannelStore()
const org = useOrgStore()

// activeTab 跟随全局 channelStore（StaffList viewCustomers 先 setChannel 再 push /customers）。
// channel 总是具体值（'wechat' | 'whatsapp'），不会是 'all' —— CustomerList 强制按 tab 选 channel，
// loadTab 永不传 'all'（getCustomers 的 'all'→undefined 分支不会被触发）。
const activeTab = ref<TabKey>(channelStore.channel === 'whatsapp' ? 'whatsapp' : 'wechat')
const tabState = reactive<Record<TabKey, TabState>>({
  wechat: freshTabState(),
  whatsapp: freshTabState(),
})

// 全字段抽屉（两 tab 共享）
const drawerOpen = ref(false)
const drawerCustomer = ref<Customer | null>(null)

// query 过滤（两 tab 共享）
const departmentId = computed<string | null>(() =>
  route.query.department_id ? String(route.query.department_id) : null,
)
const ownerId = computed<string | null>(() =>
  route.query.owner_account_id ? String(route.query.owner_account_id) : null,
)
const departmentName = computed(() => {
  if (!departmentId.value) return null
  return org.findNode(departmentId.value)?.label ?? departmentId.value
})

// ---- cell helpers (structured-first via customerFields.readField) ----
function cell(row: Customer, camelKey: string): unknown {
  return readField(row, camelKey)
}
function cellText(row: Customer, camelKey: string): string {
  const v = cell(row, camelKey)
  return v === null || v === undefined || v === '' ? '--' : String(v)
}
/** 时间列：number→formatTime；字符串("YYYY-MM-DD HH:mm[:ss]")直显；空→--。 */
function cellTimeText(row: Customer, camelKey: string): string {
  const v = cell(row, camelKey)
  if (typeof v === 'number' && Number.isFinite(v)) return formatTime(v)
  if (typeof v === 'string' && v.trim()) return v.trim()
  return '--'
}
/** 数字列（发送/接收条数），缺失回 0。 */
function cellNum(row: Customer, camelKey: string, fallback = 0): number {
  const v = cell(row, camelKey)
  return typeof v === 'number' && Number.isFinite(v) ? v : fallback
}
/** 数据来源列：fromType 代码→文案。 */
function fromTypeText(row: Customer): string {
  return fromTypeLabel(cell(row, 'fromType'))
}
function imageCell(row: Customer, camelKey: string): string | undefined {
  const v = cell(row, camelKey)
  return typeof v === 'string' && v !== '' ? v : undefined
}
/** WhatsApp tab 行序号（含分页偏移）。 */
function waSerial(index: number): number {
  const st = tabState.whatsapp
  return (st.page - 1) * st.pageSize + index + 1
}

// ---- per-tab loading ----
async function loadTab(ch: TabKey): Promise<void> {
  const st = tabState[ch]
  st.loading = true
  st.errorMsg = null
  try {
    const res = await getCustomers({
      channel: ch,
      page: st.page,
      page_size: st.pageSize,
      department_id: departmentId.value ?? undefined,
      owner_account_id: ownerId.value ?? undefined,
    })
    st.items = res.items
    st.total = res.total
    st.loaded = true
  } catch (e) {
    st.errorMsg = (e as Error).message
    ElMessage.error(`客户列表加载失败：${(e as Error).message}`)
  } finally {
    st.loading = false
  }
}
function handlePageChange(ch: TabKey, p: number): void {
  tabState[ch].page = p
  loadTab(ch)
}
function handlePageSizeChange(ch: TabKey, s: number): void {
  tabState[ch].pageSize = s
  tabState[ch].page = 1
  loadTab(ch)
}
// per-tab 包装，让 template 事件带正确类型（vue-tsc strict 不推 inline-arrow 参数）
function onWechatPageChange(p: number): void { handlePageChange('wechat', p) }
function onWechatPageSizeChange(s: number): void { handlePageSizeChange('wechat', s) }
function onWhatsappPageChange(p: number): void { handlePageChange('whatsapp', p) }
function onWhatsappPageSizeChange(s: number): void { handlePageSizeChange('whatsapp', s) }

function onTabChange(name: string | number): void {
  const ch = String(name) as TabKey
  channelStore.setChannel(ch)
  if (!tabState[ch].loaded) loadTab(ch)
}

// ---- 操作列：查看聊天记录 → ChatTimeline ----
function viewChat(row: Customer): void {
  if (!row.owner_account_id) {
    ElMessage.warning('该客户缺少归属账号，无法查看聊天记录')
    return
  }
  router.push({
    name: 'chat',
    params: {
      channel: row.channel,
      ownerId: row.owner_account_id,
      talkerId: row.friend_id,
    },
  })
}
/** drawer 内「查看聊天记录」入口：drawerCustomer 是 ref<Customer|null>，模板里跨多层嵌套不保证 TS 窄化，故用 wrapper 守卫（同现状 goChatFromDrawer 模式）。 */
function viewChatFromDrawer(): void {
  const row = drawerCustomer.value
  if (!row) return
  viewChat(row)
}

/** 清除 owner_account_id query（保留其余 query）。 */
function clearOwnerFilter(): void {
  const { owner_account_id: _drop, ...rest } = route.query
  void _drop
  router.replace({ query: rest })
}

// ---- drawer ----
function openDrawer(row: Customer): void {
  drawerCustomer.value = row
  drawerOpen.value = true
}
const drawerSections = computed(() =>
  drawerCustomer.value ? buildCustomerSections(drawerCustomer.value) : [],
)
const drawerAvatarSrc = computed<string | undefined>(() => {
  const c = drawerCustomer.value
  if (!c) return undefined
  // imageCell 内部 readField 因 STRUCTURED_ALIAS.friendHeadImageUrl→head_image_url 已优先取结构化列，
  // 再 fallback raw_json.friendHeadImageUrl，故无需再 ?? c.head_image_url（避免冗余）。
  return imageCell(c, 'friendHeadImageUrl')
})
const drawerCanChat = computed(() => !!drawerCustomer.value?.owner_account_id)

// 全局 channel 变化（别处 setChannel）→ activeTab 跟随 + lazy-load。
// 当前所有外部 setChannel 入口（StaffList.viewCustomers/viewGroups）都同时带 owner_account_id query，
// watch(dept/owner) 会 fire 兜底加载；但若未来出现「只 setChannel 不带 query」的入口，这里补的
// lazy-load 能保证 tab 切了数据也加载（与 StaffList.onTabChange 契约一致）。
watch(
  () => channelStore.channel,
  (ch) => {
    const next = ch === 'whatsapp' ? 'whatsapp' : 'wechat'
    if (next !== activeTab.value) {
      activeTab.value = next
      if (!tabState[next].loaded) loadTab(next)
    }
  },
)
// query（部门/员工）变化 → 重载当前 tab（filter 共享）
watch(
  () => [departmentId.value, ownerId.value] as const,
  () => {
    tabState.wechat.loaded = false
    tabState.whatsapp.loaded = false
    tabState.wechat.page = 1
    tabState.whatsapp.page = 1
    loadTab(activeTab.value)
  },
)

onMounted(() => {
  loadTab(activeTab.value)
})
</script>

<template>
  <div class="yk-customers">
    <div class="yk-customers__header">
      <div>
        <h2 style="margin: 0 0 4px; font-size: 16px">客户列表</h2>
        <span class="yk-customers__sub">
          共 {{ tabState[activeTab].total }} 条
          <template v-if="departmentName"> · 部门：{{ departmentName }}</template>
          <template v-if="ownerId"> · 员工账号：{{ ownerId }}</template>
        </span>
      </div>
      <div class="yk-customers__filters">
        <el-button
          v-if="departmentId"
          size="small"
          type="info"
          plain
          @click="router.replace({ name: 'customers' })"
        >
          清除部门筛选
        </el-button>
        <el-button v-if="ownerId" size="small" type="info" plain @click="clearOwnerFilter">
          清除员工筛选
        </el-button>
      </div>
    </div>

    <el-tabs v-model="activeTab" class="yk-customers__tabs" @tab-change="onTabChange">
      <!-- ============================================================
           微信客户 — 7 列，对齐云客 wechatdetail/1/{wxId}.
           ============================================================ -->
      <el-tab-pane label="微信客户" name="wechat">
        <el-alert
          v-if="tabState.wechat.errorMsg"
          :title="tabState.wechat.errorMsg"
          type="error"
          show-icon
          :closable="false"
          style="margin-bottom: 12px"
        />
        <el-table
          v-loading="tabState.wechat.loading"
          :data="tabState.wechat.items"
          stripe
          border
          row-key="friend_id"
          style="width: 100%"
          :row-class-name="() => 'yk-clickable-row'"
          empty-text="暂无微信客户数据"
          @row-click="openDrawer"
        >
          <el-table-column label="客户微信" min-width="200">
            <template #default="{ row }">
              <div class="yk-pair">
                <span class="yk-pair__k">昵称</span>
                <span class="yk-pair__v" :title="cellText(row, 'friendWxNickname')">{{ cellText(row, 'friendWxNickname') }}</span>
              </div>
              <div class="yk-pair">
                <span class="yk-pair__k">微信号</span>
                <span class="yk-pair__v">{{ cellText(row, 'friendWxId') }}</span>
              </div>
            </template>
          </el-table-column>
          <el-table-column label="数据来源" min-width="110">
            <template #default="{ row }">{{ fromTypeText(row) }}</template>
          </el-table-column>
          <el-table-column label="客户备注名" min-width="120">
            <template #default="{ row }">{{ cellText(row, 'friendWxRemark') }}</template>
          </el-table-column>
          <el-table-column label="最近沟通时间" width="170">
            <template #default="{ row }">{{ cellTimeText(row, 'lastChatTime') }}</template>
          </el-table-column>
          <el-table-column label="发送条数" width="100" align="right">
            <template #default="{ row }">{{ cellNum(row, 'sendNum') }}</template>
          </el-table-column>
          <el-table-column label="接收条数" width="100" align="right">
            <template #default="{ row }">{{ cellNum(row, 'receiveNum') }}</template>
          </el-table-column>
          <el-table-column label="操作" width="130" fixed="right" align="center">
            <template #default="{ row }">
              <el-button link type="primary" size="small" @click.stop="viewChat(row)">
                查看聊天记录
              </el-button>
            </template>
          </el-table-column>
        </el-table>
        <div class="yk-customers__pager">
          <el-pagination
            :current-page="tabState.wechat.page"
            :page-size="tabState.wechat.pageSize"
            :page-sizes="[20, 50, 100]"
            :total="tabState.wechat.total"
            layout="total, sizes, prev, pager, next, jumper"
            background
            @current-change="onWechatPageChange"
            @size-change="onWechatPageSizeChange"
          />
        </div>
      </el-tab-pane>

      <!-- ============================================================
           WhatsApp客户 — 7 列，对齐云客 waBusiness/friendlist.
           ============================================================ -->
      <el-tab-pane label="WhatsApp客户" name="whatsapp">
        <el-alert
          v-if="tabState.whatsapp.errorMsg"
          :title="tabState.whatsapp.errorMsg"
          type="error"
          show-icon
          :closable="false"
          style="margin-bottom: 12px"
        />
        <el-table
          v-loading="tabState.whatsapp.loading"
          :data="tabState.whatsapp.items"
          stripe
          border
          row-key="friend_id"
          style="width: 100%"
          :row-class-name="() => 'yk-clickable-row'"
          empty-text="暂无 WhatsApp 客户数据"
          @row-click="openDrawer"
        >
          <el-table-column label="序号" width="70" align="center">
            <template #default="{ $index }">{{ waSerial($index) }}</template>
          </el-table-column>
          <el-table-column label="员工信息" min-width="150">
            <template #default="{ row }">
              <div class="yk-staffinfo__nick" :title="cellText(row, 'salesNickName')">{{ cellText(row, 'salesNickName') }}</div>
              <div class="yk-staffinfo__muted">{{ cellText(row, 'salePhone') }}</div>
            </template>
          </el-table-column>
          <el-table-column label="员工WhatsApp" min-width="200">
            <template #default="{ row }">
              <div class="yk-staffinfo__nick" :title="cellText(row, 'userName')">{{ cellText(row, 'userName') }}</div>
              <div class="yk-staffinfo__muted">{{ cellText(row, 'uid') }}</div>
            </template>
          </el-table-column>
          <el-table-column label="客户WhatsApp" min-width="200">
            <template #default="{ row }">
              <div class="yk-staffinfo__nick" :title="cellText(row, 'nickName')">{{ cellText(row, 'nickName') }}</div>
              <div class="yk-staffinfo__muted">{{ cellText(row, 'phone') }}</div>
            </template>
          </el-table-column>
          <el-table-column label="添加时间" width="160">
            <template #default="{ row }">{{ cellTimeText(row, 'createTime') }}</template>
          </el-table-column>
          <el-table-column label="最新消息时间" width="160">
            <template #default="{ row }">{{ cellTimeText(row, 'lastUpdate') }}</template>
          </el-table-column>
          <el-table-column label="操作" width="130" fixed="right" align="center">
            <template #default="{ row }">
              <el-button link type="primary" size="small" @click.stop="viewChat(row)">
                查看聊天记录
              </el-button>
            </template>
          </el-table-column>
        </el-table>
        <div class="yk-customers__pager">
          <el-pagination
            :current-page="tabState.whatsapp.page"
            :page-size="tabState.whatsapp.pageSize"
            :page-sizes="[20, 50, 100]"
            :total="tabState.whatsapp.total"
            layout="total, sizes, prev, pager, next, jumper"
            background
            @current-change="onWhatsappPageChange"
            @size-change="onWhatsappPageSizeChange"
          />
        </div>
      </el-tab-pane>
    </el-tabs>

    <p class="yk-customers__hint">点击任意一行查看客户全部字段。</p>

    <!-- 全字段抽屉（保留现状：avatar + buildCustomerSections + 查看聊天记录） -->
    <el-drawer
      v-model="drawerOpen"
      :title="drawerCustomer ? `客户详情 · ${drawerCustomer.friend_nickname ?? drawerCustomer.friend_id}` : '客户详情'"
      direction="rtl"
      size="560px"
    >
      <template v-if="drawerCustomer">
        <div class="yk-drawer__topbar">
          <el-button type="primary" size="small" :disabled="!drawerCanChat" @click="viewChatFromDrawer">
            查看聊天记录
          </el-button>
          <span v-if="!drawerCanChat" class="yk-drawer__topbar-hint">该客户缺少归属账号，无法查看聊天</span>
        </div>
        <div class="yk-drawer__avatar">
          <el-avatar :size="56" :src="drawerAvatarSrc" shape="square">
            {{ (drawerCustomer.friend_nickname || drawerCustomer.friend_id || '?').slice(0, 1) }}
          </el-avatar>
          <div class="yk-drawer__avatar-meta">
            <div class="yk-drawer__avatar-name">
              {{ drawerCustomer.friend_nickname || drawerCustomer.friend_id }}
            </div>
            <div class="yk-drawer__avatar-sub">
              {{ channelLabel(drawerCustomer.channel) }}
              <template v-if="cell(drawerCustomer, 'friendWxAlias')"> · {{ cellText(drawerCustomer, 'friendWxAlias') }}</template>
            </div>
          </div>
        </div>
        <div v-for="section in drawerSections" :key="section.title" class="yk-drawer__section">
          <el-divider content-position="left">{{ section.title }}</el-divider>
          <dl class="yk-drawer__kv">
            <div v-for="f in section.fields" :key="f.key" class="yk-drawer__kv-item">
              <dt>{{ f.label }}</dt>
              <dd v-if="f.render === 'image'" class="yk-drawer__img">
                <el-image :src="String(f.value)" :preview-src-list="[String(f.value)]" fit="cover" hide-on-click-modal />
              </dd>
              <dd v-else-if="f.render === 'empty'" class="yk-drawer__empty">—</dd>
              <dd v-else>{{ f.text }}</dd>
            </div>
          </dl>
        </div>
      </template>
    </el-drawer>
  </div>
</template>

<style scoped>
.yk-customers__header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 16px;
  flex-wrap: wrap;
  margin-bottom: 12px;
}
.yk-customers__sub { color: #909399; font-size: 13px; }
.yk-customers__filters { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.yk-customers__tabs { margin-top: 4px; }
.yk-customers__pager { margin-top: 12px; display: flex; justify-content: flex-end; }
.yk-customers__hint { margin: 8px 2px 0; font-size: 12px; color: #c0c4cc; }

/* label/value pair stack（客户微信 复合单元格）— 与 StaffList 一致 */
.yk-pair { display: flex; gap: 6px; line-height: 1.8; font-size: 13px; white-space: nowrap; }
.yk-pair__k { color: #909399; flex-shrink: 0; }
.yk-pair__v { color: #303133; overflow: hidden; text-overflow: ellipsis; }

/* WhatsApp 文字行（员工信息 / 员工WA / 客户WA 复合单元格）— 与 StaffList 一致 */
.yk-staffinfo__nick { font-weight: 600; font-size: 13px; color: #303133; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.yk-staffinfo__muted { font-size: 12px; color: #909399; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }

.yk-drawer__topbar { display: flex; align-items: center; gap: 12px; margin-bottom: 12px; }
.yk-drawer__topbar-hint { color: #c0c4cc; font-size: 12px; }
.yk-drawer__avatar { display: flex; align-items: center; gap: 12px; margin-bottom: 4px; }
.yk-drawer__avatar-meta { min-width: 0; }
.yk-drawer__avatar-name { font-size: 16px; font-weight: 600; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.yk-drawer__avatar-sub { font-size: 12px; color: #909399; margin-top: 2px; }
.yk-drawer__kv { margin: 0 0 8px; }
.yk-drawer__kv-item { display: grid; grid-template-columns: 110px 1fr; gap: 8px 12px; padding: 3px 0; }
.yk-drawer__kv dt { color: #909399; font-size: 13px; word-break: break-all; }
.yk-drawer__kv dd { margin: 0; font-size: 13px; color: #303133; word-break: break-all; min-width: 0; }
.yk-drawer__img :deep(.el-image) { width: 64px; height: 64px; border-radius: 4px; border: 1px solid var(--el-border-color-light, #e4e7ed); }
.yk-drawer__empty { color: #c0c4cc; }
</style>