feat(analytics): 管理层指标呈现——首响回复率上墙/客户资产总览/自定义日期/排行五新列

Co-Authored-By: Claude Code <noreply@anthropic.com>

yunkes/src/api/analytics.ts

@@ -4,7 +4,8 @@ import { getJson, requestJson } from './client'
 import type { Channel, Page } from './types'
 
 export type { Channel }
-export type Scope = 'today' | 'week' | 'month' | 'last30'
+// 批2(2026-09-07):'custom'=自定义日期范围,须配合 start/end yyyymmdd
+export type Scope = 'today' | 'week' | 'month' | 'last30' | 'custom'
 // 看板 v2(2026-09-07):overview 渠道参数支持 'all'=全平台(后端译成
 // channel=None);列表页(churn/unreplied)仍是单渠道,沿用 types.ts 的 Channel
 export type DashboardChannel = 'all' | Channel
@@ -19,15 +20,35 @@ export interface OverviewCards {
   prev_msg_total?: number
   msg_total_delta?: number | null
 }
+// B1 客户资产总览:全库存量快照,不随 scope/channel
+export interface CustomerAssets {
+  total: number
+  active30: number
+  silent30_90: number
+  sleeping90p: number
+  never: number
+  wechat: number
+  whatsapp: number
+  deleted: number
+}
 export interface TrendPoint { day: number; msg: number; active_customers: number; call_cnt: number }
 export interface AnomalyStaff { user_id: string; yesterday: number; prev7_mean: number; new?: boolean }
 export interface Anomaly { total_delta_pct: number; yesterday_total: number; prev7_mean: number; staff: AnomalyStaff[] }
 // 员工活跃排行(2026-09-07 管理者反馈补强):active_*=窗内 distinct peer,
-// msg_delta 仅周/月且当前/前窗均非 0 才有值
+// msg_delta 仅周/月/custom 且当前/前窗均非 0 才有值。
+// 批2 五新列:fr_avg_ms/reply_rate(=null 无样本/无串)、first_contact_cnt、
+// call_seconds/answer_rate(=null 无通话);deleted/blocked_friends=全库存量
 export interface StaffRankingRow {
   user_id: string; name: string; unmapped: boolean
   msg_total: number; active_friends: number; active_rooms: number
   call_cnt: number; msg_delta: number | null
+  fr_avg_ms: number | null
+  reply_rate: number | null
+  first_contact_cnt: number
+  call_seconds: number
+  answer_rate: number | null
+  deleted_friends: number
+  blocked_friends: number
 }
 export interface ActionCounts { unreplied_2h: number; churn_real_30d: number; sensitive_pending: number }
 // by_channel/trend_by_channel 仅 channel='all' 时后端才返回(可选字段);
@@ -38,6 +59,7 @@ export interface OverviewResp {
   channel: Channel | 'all'
   days: number[]
   cards: OverviewCards
+  customer_assets: CustomerAssets
   trend: TrendPoint[]
   anomaly: Anomaly | null
   staff_ranking: StaffRankingRow[]
@@ -64,8 +86,11 @@ export interface SensitiveHitRow {
   room_id: string | null; ts: number | null; snippet: string | null; disposition: string
 }
 
-export const getOverview = (channel: DashboardChannel, scope: Scope) =>
-  getJson<OverviewResp>('/analytics/overview', { channel, scope })
+// scope='custom' 时必须传 start/end(yyyymmdd,后端校验跨度≤366 天)
+export const getOverview = (
+  channel: DashboardChannel, scope: Scope, start?: string, end?: string,
+) =>
+  getJson<OverviewResp>('/analytics/overview', { channel, scope, start, end })
 export const getAnalyticsHealth = () => getJson<HealthResp>('/analytics/health')
 export const getChurn = (params: Record<string, unknown>) =>
   getJson<Page<ChurnRow>>('/analytics/churn', params)