diff --git a/yunkes/src/router/index.ts b/yunkes/src/router/index.ts
index ae2257f..2632131 100644
--- a/yunkes/src/router/index.ts
+++ b/yunkes/src/router/index.ts
@@ -21,6 +21,17 @@ const routes: RouteRecordRaw[] = [
     component: () => import('@/views/StaffList.vue'),
     meta: { title: '员工列表' },
   },
+  {
+    // Standalone 员工详情 page mirroring 云客's
+    // /cms/customer/userDetailNew?userId=... — replaces the all-fields drawer
+    // degradation for the 员工姓名 click. Row-click in StaffList still opens
+    // the drawer for a quick preview.
+    path: '/staff-detail/:userId',
+    name: 'staff-detail',
+    component: () => import('@/views/StaffDetail.vue'),
+    props: true,
+    meta: { title: '员工详情' },
+  },
   {
     path: '/accounts',
     redirect: { name: 'staff' },
diff --git a/yunkes/src/views/CallList.vue b/yunkes/src/views/CallList.vue
index d834087..fc55a69 100644
--- a/yunkes/src/views/CallList.vue
+++ b/yunkes/src/views/CallList.vue
@@ -156,6 +156,21 @@ function openDrawer(row: PhoneCall): void {
   drawerOpen.value = true
 }
 
+/**
+ * 员工姓名 click → standalone 员工详情 page (mirrors 云客 userDetailNew).
+ * Distinct from row-click which still opens the all-fields call drawer.
+ * Prefer the structured `user_id`; fall back to the raw_json `userId` cell so
+ * calls whose structured user_id is null still resolve.
+ */
+function goToStaffDetail(row: PhoneCall): void {
+  const id = row.user_id ?? (cell(row, 'userId') as string | undefined)
+  if (!id) {
+    ElMessage.info('该通话无员工 userId，无法查看员工详情')
+    return
+  }
+  router.push({ name: 'staff-detail', params: { userId: String(id) } })
+}
+
 /** 把通话类型(voice_call/wa_voice_call)映射到聊天渠道(wechat/whatsapp)。电话返回 null。 */
 function chatChannel(ch: CallChannel): 'wechat' | 'whatsapp' | null {
   return ch === 'voice_call' ? 'wechat' : ch === 'wa_voice_call' ? 'whatsapp' : null
@@ -268,7 +283,7 @@ onMounted(load)
         </el-table-column>
         <el-table-column label="员工信息" min-width="130">
           <template #default="{ row }">
-            <el-button v-if="row.user_id_name" link type="primary" size="small" @click.stop="openDrawer(row)">{{ row.user_id_name }}</el-button>
+            <el-button v-if="row.user_id_name" link type="primary" size="small" @click.stop="goToStaffDetail(row)">{{ row.user_id_name }}</el-button>
             <span v-else>--</span>
             <div class="yk-cell__sub">{{ cell(row, 'userPhone') || '--' }}</div>
           </template>
@@ -303,7 +318,7 @@ onMounted(load)
         <el-table-column label="员工信息" min-width="160">
           <template #default="{ row }">
             <div>
-              <el-button v-if="row.user_id_name" link type="primary" size="small" @click.stop="openDrawer(row)">{{ row.user_id_name }}</el-button>
+              <el-button v-if="row.user_id_name" link type="primary" size="small" @click.stop="goToStaffDetail(row)">{{ row.user_id_name }}</el-button>
               <span v-else>--</span>
               <span> · {{ cell(row, 'userPhone') || '--' }}</span>
             </div>
diff --git a/yunkes/src/views/StaffDetail.vue b/yunkes/src/views/StaffDetail.vue
new file mode 100644
index 0000000..d96a25f
--- /dev/null
+++ b/yunkes/src/views/StaffDetail.vue
@@ -0,0 +1,304 @@
+<script setup lang="ts">
+/**
+ * Standalone 员工详情 page — mirrors 云客's
+ * `/cms/customer/userDetailNew?userId=...` route. The 员工姓名 click in
+ * StaffList / CallList navigates here (same tab). Row-click in StaffList still
+ * opens the all-fields drawer for a quick preview, so both entry points
+ * coexist.
+ *
+ * Content is identical to the StaffList drawer: avatar + name + channel/onJob
+ * tags + the sections produced by buildAccountSections(account). The UX
+ * difference is drawer-vs-page; reusing buildAccountSections keeps the DATA
+ * identical to the drawer (single source of truth for fields/groups/labels).
+ *
+ * Data is fetched client-side: getAccounts returns the union of both channels,
+ * and we match by `user_id` first (the structured column) falling back to
+ * `account_id`. The dataset is small (~50 rows), so a single page_size=999
+ * fetch is fine; a per-userId backend endpoint would be cleaner but is out of
+ * scope for this UX swap.
+ */
+import { computed, onMounted, ref } from 'vue'
+import { useRouter } from 'vue-router'
+import { ElMessage } from 'element-plus'
+import { ArrowLeft } from '@element-plus/icons-vue'
+import { getAccounts } from '@/api'
+import type { Account, Channel } from '@/api/types'
+import { useChannelStore } from '@/stores/channel'
+import { channelLabel } from '@/utils/format'
+import { buildAccountSections, readField } from '@/utils/accountFields'
+
+const props = defineProps<{ userId: string }>()
+
+const router = useRouter()
+const channelStore = useChannelStore()
+
+const account = ref<Account | null>(null)
+const loading = ref(false)
+const notFound = ref(false)
+
+// ---------------------------------------------------------------------------
+// Field helpers — same pattern as StaffList (structured-first, raw_json fallback).
+// ---------------------------------------------------------------------------
+
+function cell(a: Account, camelKey: string): unknown {
+  return readField(a, camelKey)
+}
+
+function imageCell(a: Account, camelKey: string): string | undefined {
+  const v = cell(a, camelKey)
+  return typeof v === 'string' && v !== '' ? v : undefined
+}
+
+function avatarUrl(a: Account): string | undefined {
+  return (
+    imageCell(a, 'headImageUrl') ??
+    imageCell(a, 'headImgUrl') ??
+    imageCell(a, 'headImg')
+  )
+}
+
+function initials(a: Account): string {
+  const name = cell(a, 'userName') ?? cell(a, 'nickName') ?? a.account_id ?? '?'
+  const s = String(name).trim()
+  return s ? s.slice(0, 1).toUpperCase() : '?'
+}
+
+function displayName(a: Account): string {
+  return a.user_name ?? a.nickname ?? a.account_id
+}
+
+function onJobTagType(v: unknown): 'success' | 'info' | '' {
+  if (v === true || v === 1 || v === '1') return 'success'
+  if (v === false || v === 0 || v === '0') return 'info'
+  return ''
+}
+
+function onJobLabel(v: unknown): string {
+  if (v === true || v === 1 || v === '1') return '在职'
+  if (v === false || v === 0 || v === '0') return '离职'
+  return '--'
+}
+
+function channelTagType(c: Channel): 'success' | 'warning' {
+  return c === 'wechat' ? 'success' : 'warning'
+}
+
+const sections = computed(() =>
+  account.value ? buildAccountSections(account.value) : [],
+)
+
+const avatarSrc = computed<string | undefined>(() =>
+  account.value ? avatarUrl(account.value) : undefined,
+)
+
+// ---------------------------------------------------------------------------
+// Load
+// ---------------------------------------------------------------------------
+
+async function load(): Promise<void> {
+  loading.value = true
+  notFound.value = false
+  try {
+    // getAccounts drops the channel param when undefined → union of both tabs.
+    // page_size=999 is plenty; the staff-account dataset is small (~50 rows).
+    const res = await getAccounts({ page: 1, page_size: 999 })
+    const id = props.userId
+    const match =
+      res.items.find((a) => a.user_id === id) ??
+      res.items.find((a) => a.account_id === id) ??
+      null
+    if (!match) {
+      notFound.value = true
+    } else {
+      account.value = match
+      // Keep the global channel store in sync with the account being viewed so
+      // any list-page nav afterwards stays scoped to the right channel.
+      channelStore.setChannel(match.channel)
+    }
+  } catch (e) {
+    ElMessage.error(`员工详情加载失败：${(e as Error).message}`)
+    notFound.value = true
+  } finally {
+    loading.value = false
+  }
+}
+
+function goBack(): void {
+  // router.back() lands on the originating list if it exists; fall back to
+  // the staff list for direct URL entry / refresh on the detail page.
+  if (window.history.length > 1) {
+    router.back()
+  } else {
+    router.push({ name: 'staff' })
+  }
+}
+
+onMounted(load)
+</script>
+
+<template>
+  <div class="yk-staff-detail">
+    <div class="yk-staff-detail__header">
+      <el-button text @click="goBack">
+        <el-icon><ArrowLeft /></el-icon>&nbsp;返回
+      </el-button>
+      <h2 class="yk-staff-detail__title">员工详情</h2>
+    </div>
+
+    <div v-if="loading" v-loading="true" class="yk-staff-detail__loading"></div>
+
+    <div v-else-if="notFound" class="yk-empty">未找到该员工</div>
+
+    <div v-else-if="account" class="yk-staff-detail__body">
+      <!-- avatar + name + channel/onJob tags (same as StaffList drawer) -->
+      <div class="yk-drawer__avatar">
+        <el-avatar :size="56" :src="avatarSrc" shape="square">
+          {{ initials(account) }}
+        </el-avatar>
+        <div class="yk-drawer__avatar-meta">
+          <div class="yk-drawer__avatar-name">{{ displayName(account) }}</div>
+          <div class="yk-drawer__avatar-sub">
+            <el-tag
+              :type="channelTagType(account.channel)"
+              size="small"
+              effect="plain"
+            >
+              {{ channelLabel(account.channel) }}
+            </el-tag>
+            <el-tag
+              :type="onJobTagType(cell(account, 'isOnJob'))"
+              size="small"
+              effect="plain"
+              style="margin-left: 6px"
+            >
+              {{ onJobLabel(cell(account, 'isOnJob')) }}
+            </el-tag>
+          </div>
+        </div>
+      </div>
+
+      <!-- sections from buildAccountSections — identical content to the drawer -->
+      <div
+        v-for="section in sections"
+        :key="section.title"
+        class="yk-drawer__section"
+      >
+        <el-divider content-position="left">{{ section.title }}</el-divider>
+        <dl class="yk-drawer__kv">
+          <div v-for="f in section.fields" :key="f.key" class="yk-drawer__kv-item">
+            <dt>{{ f.label }}</dt>
+            <dd v-if="f.render === 'image'" class="yk-drawer__img">
+              <el-image
+                :src="String(f.value)"
+                :preview-src-list="[String(f.value)]"
+                fit="cover"
+                hide-on-click-modal
+              />
+            </dd>
+            <dd v-else-if="f.render === 'empty'" class="yk-drawer__empty">—</dd>
+            <dd v-else>{{ f.text }}</dd>
+          </div>
+        </dl>
+      </div>
+    </div>
+  </div>
+</template>
+
+<style scoped>
+.yk-staff-detail {
+  padding: 4px 0 24px;
+}
+
+.yk-staff-detail__header {
+  display: flex;
+  align-items: center;
+  gap: 8px;
+  margin-bottom: 12px;
+}
+
+.yk-staff-detail__title {
+  margin: 0;
+  font-size: 16px;
+  font-weight: 600;
+}
+
+.yk-staff-detail__loading {
+  height: 240px;
+}
+
+.yk-staff-detail__body {
+  max-width: 720px;
+}
+
+.yk-empty {
+  padding: 48px 0;
+  text-align: center;
+  color: #909399;
+  font-size: 14px;
+}
+
+/* ---- avatar header (mirrors StaffList drawer) ---- */
+.yk-drawer__avatar {
+  display: flex;
+  align-items: center;
+  gap: 12px;
+  margin-bottom: 4px;
+}
+
+.yk-drawer__avatar-meta {
+  min-width: 0;
+}
+
+.yk-drawer__avatar-name {
+  font-size: 16px;
+  font-weight: 600;
+  white-space: nowrap;
+  overflow: hidden;
+  text-overflow: ellipsis;
+}
+
+.yk-drawer__avatar-sub {
+  font-size: 12px;
+  color: #909399;
+  margin-top: 4px;
+  display: flex;
+  align-items: center;
+}
+
+/* ---- section + kv list (mirrors StaffList drawer) ---- */
+.yk-drawer__kv {
+  margin: 0 0 8px;
+}
+
+.yk-drawer__kv-item {
+  display: grid;
+  grid-template-columns: 110px 1fr;
+  gap: 8px 12px;
+  padding: 3px 0;
+}
+
+.yk-drawer__kv dt {
+  color: #909399;
+  font-size: 13px;
+  word-break: break-all;
+}
+
+.yk-drawer__kv dd {
+  margin: 0;
+  font-size: 13px;
+  color: #303133;
+  word-break: break-all;
+  min-width: 0;
+}
+
+.yk-drawer__img :deep(.el-image) {
+  width: 64px;
+  height: 64px;
+  border-radius: 4px;
+  border: 1px solid var(--el-border-color-light, #e4e7ed);
+}
+
+.yk-drawer__empty {
+  color: #c0c4cc;
+}
+</style>
diff --git a/yunkes/src/views/StaffList.vue b/yunkes/src/views/StaffList.vue
index b3f6e55..ad5ea9f 100644
--- a/yunkes/src/views/StaffList.vue
+++ b/yunkes/src/views/StaffList.vue
@@ -511,6 +511,20 @@ function openDrawer(row: Account): void {
   drawerOpen.value = true
 }
 
+/**
+ * 员工姓名 click → standalone 员工详情 page (mirrors 云客 userDetailNew).
+ * The 员工姓名 cell is a small, deliberate click target, distinct from the
+ * row-click quick-preview drawer. Prefer the structured `user_id`; fall back
+ * to `account_id` for accounts that carry no staff binding (so the page can
+ * still resolve by the account identifier).
+ */
+function goToDetail(row: Account): void {
+  router.push({
+    name: 'staff-detail',
+    params: { userId: row.user_id ?? row.account_id },
+  })
+}
+
 const drawerSections = computed(() =>
   drawerAccount.value ? buildAccountSections(drawerAccount.value) : [],
 )
@@ -608,7 +622,7 @@ onMounted(() => {
                   </div>
                   <div class="yk-staffinfo__pair">
                     <span class="yk-staffinfo__k">员工姓名</span>
-                    <el-button link type="primary" size="small" class="yk-staffinfo__v" @click.stop="openDrawer(row)">{{ cellText(row, 'userName') }}</el-button>
+                    <el-button link type="primary" size="small" class="yk-staffinfo__v" @click.stop="goToDetail(row)">{{ cellText(row, 'userName') }}</el-button>
                   </div>
                   <div class="yk-staffinfo__pair">
                     <span class="yk-staffinfo__k">微信手机号</span>