diff --git a/yunkes/src/views/StaffList.vue b/yunkes/src/views/StaffList.vue
index 3e607ba..80a4229 100644
--- a/yunkes/src/views/StaffList.vue
+++ b/yunkes/src/views/StaffList.vue
@@ -1,21 +1,29 @@
 <script setup lang="ts">
 import { computed, onMounted, reactive, ref } from 'vue'
+import { useRouter } from 'vue-router'
 import { ElMessage } from 'element-plus'
 import { getAccounts } from '@/api'
 import type { Account, Channel } from '@/api/types'
+import { useChannelStore } from '@/stores/channel'
 import { channelLabel, formatTime } from '@/utils/format'
 import { buildAccountSections, formatBytes, readField } from '@/utils/accountFields'
 
 /**
  * 员工 list — channel-tabbed account view mirroring the 云客 backend's
- * 员工微信列表 (WeChat staff accounts) and WhatsApp 员工列表. The earlier sparse
- * staff-record table is replaced by the underlying messaging accounts, which
- * carry the verbatim upstream record on `raw_json` (nickName/alias/userName/
- * sendNum/receiveNum/dbSize/onlineStatus/lastUpdate/talkerCount/...).
+ * 员工微信列表 (WeChat staff accounts) and WhatsApp 员工列表.
  *
- * Each tab loads `/api/accounts?channel=<channel>` independently with its own
- * pagination state. Row click opens the all-fields drawer reused from
- * AccountList.vue (see accountFields.ts).
+ * Column layout matches 云客 verbatim (captured via Playwright against
+ * crm2.yunkecn.com): the WeChat tab uses 云客's 6 compound columns
+ * (员工信息 / 数据更新时间·最新消息时间 / 好友数 / 消息数 / 沟通数 / 及时回复),
+ * the WhatsApp tab uses 云客's 10 columns ending in an 操作 column with
+ * 好友列表 / 群聊 actions. Each compound cell stacks label+value pairs.
+ *
+ * Fields are read structured-first, raw_json fallback via accountFields.
+ * readField. Time fields upstream are strings ("YYYY-MM-DD HH:mm:ss"), so
+ * cellTimeText renders strings directly and only falls back to formatTime
+ * for numeric epochs.
+ *
+ * Row click opens the all-fields drawer reused from AccountList.vue.
  */
 
 type TabKey = Channel
@@ -48,6 +56,9 @@ const tabState = reactive<Record<TabKey, TabState>>({
   whatsapp: freshTabState(),
 })
 
+const router = useRouter()
+const channelStore = useChannelStore()
+
 // All-fields drawer state (shared across tabs).
 const drawerOpen = ref(false)
 const drawerAccount = ref<Account | null>(null)
@@ -70,8 +81,20 @@ function cellNumber(row: Account, camelKey: string): number | undefined {
   return typeof v === 'number' && Number.isFinite(v) ? v : undefined
 }
 
-function cellTime(row: Account, camelKey: string): number | undefined {
-  return cellNumber(row, camelKey)
+/** Numeric value with a fallback (defaults to 0) — for stat cells. */
+function cellNum(row: Account, camelKey: string, fallback = 0): number {
+  return cellNumber(row, camelKey) ?? fallback
+}
+
+/**
+ * Time cell: upstream sends strings ("YYYY-MM-DD HH:mm[:ss]"); legacy/numeric
+ * epochs are formatted via formatTime. Returns '--' only when truly empty.
+ */
+function cellTimeText(row: Account, camelKey: string): string {
+  const v = cell(row, camelKey)
+  if (typeof v === 'number' && Number.isFinite(v)) return formatTime(v)
+  if (typeof v === 'string' && v.trim()) return v.trim()
+  return '--'
 }
 
 function imageCell(row: Account, camelKey: string): string | undefined {
@@ -116,25 +139,52 @@ function onJobLabel(v: unknown): string {
   return '--'
 }
 
-// 在线状态: upstream sends "online"/"offline" (sometimes 1/0). Render as a tag
-// when recognized; pass through other strings so info isn't hidden.
-function onlineTagType(v: unknown): 'success' | 'info' | '' {
-  if (v === 'online' || v === 1 || v === '1') return 'success'
-  if (v === 'offline' || v === 0 || v === '0') return 'info'
+/**
+ * 主/副号 tag for the WeChat 员工信息 cell. 云客 marks the primary
+ * dual-open account with 主 and the secondary with 副. Mapped from the
+ * upstream flags: isOpenDuo===1 → 主 (this account hosts a dual-open),
+ * isDuo===1 → 副 (this account is the secondary instance).
+ *
+ * Split into text/type helpers because Vue's template expression parser
+ * rejects TS non-null assertions (duoTag()!.x); two plain functions
+ * sidestep that cleanly.
+ */
+function duoTagText(row: Account): string {
+  if (cellNumber(row, 'isDuo') === 1) return '副'
+  if (cellNumber(row, 'isOpenDuo') === 1) return '主'
   return ''
 }
 
-function onlineLabel(v: unknown): string {
-  if (v === 'online' || v === 1 || v === '1') return '在线'
-  if (v === 'offline' || v === 0 || v === '0') return '离线'
-  if (v === null || v === undefined || v === '') return '--'
-  return String(v)
+function duoTagType(row: Account): 'success' | 'warning' {
+  return cellNumber(row, 'isDuo') === 1 ? 'warning' : 'success'
 }
 
 function channelTagType(c: Channel): 'success' | 'warning' {
   return c === 'wechat' ? 'success' : 'warning'
 }
 
+/** WhatsApp row序号: accounts for current page/page-size. */
+function waSerial(index: number): number {
+  const st = tabState.whatsapp
+  return (st.page - 1) * st.pageSize + index + 1
+}
+
+// ---------------------------------------------------------------------------
+// Action buttons (WhatsApp 操作 column) — jump to the corresponding list and
+// preset the global channel filter to WhatsApp. Per-staff filtering is not yet
+// supported by CustomerList/GroupList, so we land on the channel-wide list.
+// ---------------------------------------------------------------------------
+
+function viewCustomers(): void {
+  channelStore.setChannel('whatsapp')
+  router.push('/customers')
+}
+
+function viewGroups(): void {
+  channelStore.setChannel('whatsapp')
+  router.push('/groups')
+}
+
 // ---------------------------------------------------------------------------
 // Per-tab loading
 // ---------------------------------------------------------------------------
@@ -222,14 +272,15 @@ onMounted(() => {
       <div>
         <h2 style="margin: 0 0 4px; font-size: 16px">员工列表</h2>
         <span class="yk-staff__sub">
-          按渠道展示员工账号（微信号 / WhatsApp 号），点击行查看全部字段。
+          按渠道展示员工账号（微信号 / WhatsApp 号），列布局对齐云客后台，点击行查看全部字段。
         </span>
       </div>
     </div>
 
     <el-tabs v-model="activeTab" class="yk-staff__tabs" @tab-change="onTabChange">
       <!-- ============================================================
-           微信员工 (WeChat staff accounts)
+           微信员工 (WeChat staff accounts) — 6 compound columns mirroring
+           云客 /cms/wechat/wechatlist (员工微信列表).
            ============================================================ -->
       <el-tab-pane label="微信员工" name="wechat">
         <el-alert
@@ -243,7 +294,6 @@ onMounted(() => {
         <el-table
           v-loading="tabState.wechat.loading"
           :data="tabState.wechat.items"
-          stripe
           border
           row-key="account_id"
           style="width: 100%"
@@ -251,82 +301,137 @@ onMounted(() => {
           empty-text="暂无微信员工账号"
           @row-click="openDrawer"
         >
-          <el-table-column label="头像" width="64" align="center">
+          <!-- 员工信息 -->
+          <el-table-column label="员工信息" min-width="300">
             <template #default="{ row }">
-              <template v-if="avatarUrl(row)">
-                <el-image
-                  :src="avatarUrl(row)"
-                  fit="cover"
-                  class="yk-avatar-round"
-                >
-                  <template #error>
-                    <div class="yk-avatar-fallback">{{ initials(row) }}</div>
-                  </template>
-                </el-image>
-              </template>
-              <el-avatar v-else :size="36" shape="circle">
-                {{ initials(row) }}
-              </el-avatar>
+              <div class="yk-staffinfo">
+                <template v-if="avatarUrl(row)">
+                  <el-image
+                    :src="avatarUrl(row)"
+                    fit="cover"
+                    class="yk-avatar-round"
+                  >
+                    <template #error>
+                      <div class="yk-avatar-fallback">{{ initials(row) }}</div>
+                    </template>
+                  </el-image>
+                </template>
+                <el-avatar v-else :size="40" shape="circle">
+                  {{ initials(row) }}
+                </el-avatar>
+                <div class="yk-staffinfo__meta">
+                  <div class="yk-staffinfo__line">
+                    <el-tag
+                      v-if="duoTagText(row)"
+                      :type="duoTagType(row)"
+                      size="small"
+                      effect="dark"
+                      class="yk-staffinfo__duo"
+                    >{{ duoTagText(row) }}</el-tag>
+                    <span class="yk-staffinfo__nick" :title="cellText(row, 'nickName')">
+                      {{ cellText(row, 'nickName') }}
+                    </span>
+                  </div>
+                  <div class="yk-staffinfo__pair">
+                    <span class="yk-staffinfo__k">员工姓名</span>
+                    <span class="yk-staffinfo__v">{{ cellText(row, 'userName') }}</span>
+                  </div>
+                  <div class="yk-staffinfo__pair">
+                    <span class="yk-staffinfo__k">微信手机号</span>
+                    <span class="yk-staffinfo__v">{{ cellText(row, 'phone') }}</span>
+                  </div>
+                  <div class="yk-staffinfo__pair">
+                    <span class="yk-staffinfo__k">微信号</span>
+                    <span class="yk-staffinfo__v">{{ cellText(row, 'alias') }}</span>
+                  </div>
+                </div>
+              </div>
             </template>
           </el-table-column>
-          <el-table-column label="微信昵称" min-width="120">
-            <template #default="{ row }">{{ cellText(row, 'nickName') }}</template>
-          </el-table-column>
-          <el-table-column label="微信号" min-width="120">
-            <template #default="{ row }">{{ cellText(row, 'alias') }}</template>
-          </el-table-column>
-          <el-table-column label="手机号" min-width="120">
-            <template #default="{ row }">{{ cellText(row, 'phone') }}</template>
-          </el-table-column>
-          <el-table-column label="员工姓名" min-width="110">
-            <template #default="{ row }">{{ cellText(row, 'userName') }}</template>
-          </el-table-column>
-          <el-table-column label="好友数" width="90" align="right">
+
+          <!-- 数据更新时间 / 最新消息时间 -->
+          <el-table-column label="数据更新时间/最新消息时间" width="220">
             <template #default="{ row }">
-              {{ cellNumber(row, 'contactsNum') ?? 0 }}
+              <div class="yk-pair">
+                <span class="yk-pair__k">数据更新</span>
+                <span class="yk-pair__v">{{ cellTimeText(row, 'uploadTime') }}</span>
+              </div>
+              <div class="yk-pair">
+                <span class="yk-pair__k">最新消息</span>
+                <span class="yk-pair__v">{{ cellTimeText(row, 'lastUpdate') }}</span>
+              </div>
+              <div class="yk-pair">
+                <span class="yk-pair__k">数据库大小</span>
+                <span class="yk-pair__v">{{ dbSizeText(row) }}</span>
+              </div>
             </template>
           </el-table-column>
-          <el-table-column label="群数" width="80" align="right">
+
+          <!-- 好友数 -->
+          <el-table-column label="好友数" width="130">
             <template #default="{ row }">
-              {{ cellNumber(row, 'groupNum') ?? 0 }}
+              <div class="yk-pair">
+                <span class="yk-pair__k">好友数</span>
+                <span class="yk-pair__v">{{ cellNum(row, 'contactsNum') }}</span>
+              </div>
+              <div class="yk-pair">
+                <span class="yk-pair__k">微信群数</span>
+                <span class="yk-pair__v">{{ cellNum(row, 'groupNum') }}</span>
+              </div>
             </template>
           </el-table-column>
-          <el-table-column label="发送" width="90" align="right">
-            <template #default="{ row }">{{ cellText(row, 'sendNum') }}</template>
-          </el-table-column>
-          <el-table-column label="接收" width="90" align="right">
-            <template #default="{ row }">{{ cellText(row, 'receiveNum') }}</template>
-          </el-table-column>
-          <el-table-column label="数据库大小" width="110" align="right">
-            <template #default="{ row }">{{ dbSizeText(row) }}</template>
-          </el-table-column>
-          <el-table-column label="在职" width="90" align="center">
+
+          <!-- 消息数 -->
+          <el-table-column label="消息数" width="150">
             <template #default="{ row }">
-              <el-tag
-                :type="onJobTagType(cell(row, 'isOnJob'))"
-                size="small"
-                effect="plain"
-              >
-                {{ onJobLabel(cell(row, 'isOnJob')) }}
-              </el-tag>
+              <div class="yk-pair">
+                <span class="yk-pair__k">发送消息数</span>
+                <span class="yk-pair__v">{{ cellNum(row, 'sendNum') }}</span>
+              </div>
+              <div class="yk-pair">
+                <span class="yk-pair__k">接收消息数</span>
+                <span class="yk-pair__v">{{ cellNum(row, 'receiveNum') }}</span>
+              </div>
+              <div class="yk-pair">
+                <span class="yk-pair__k">撤回消息数</span>
+                <span class="yk-pair__v">{{ cellNum(row, 'withdrawMsgCount') }}</span>
+              </div>
             </template>
           </el-table-column>
-          <el-table-column label="在线状态" width="100" align="center">
+
+          <!-- 沟通数 -->
+          <el-table-column label="沟通数" width="170">
             <template #default="{ row }">
-              <el-tag
-                v-if="cell(row, 'onlineStatus') !== undefined && cell(row, 'onlineStatus') !== null && cell(row, 'onlineStatus') !== ''"
-                :type="onlineTagType(cell(row, 'onlineStatus'))"
-                size="small"
-                effect="plain"
-              >
-                {{ onlineLabel(cell(row, 'onlineStatus')) }}
-              </el-tag>
-              <span v-else style="color: #c0c4cc">--</span>
+              <div class="yk-pair">
+                <span class="yk-pair__k">沟通人数</span>
+                <span class="yk-pair__v">{{ cellNum(row, 'chatCount') }}</span>
+              </div>
+              <div class="yk-pair">
+                <span class="yk-pair__k">有效沟通数</span>
+                <span class="yk-pair__v">{{ cellNum(row, 'contactCount') }}</span>
+              </div>
+              <div class="yk-pair">
+                <span class="yk-pair__k">跟进客户数</span>
+                <span class="yk-pair__v">{{ cellNum(row, 'followCount') }}</span>
+              </div>
             </template>
           </el-table-column>
-          <el-table-column label="最后更新" width="160">
+
+          <!-- 及时回复 -->
+          <el-table-column label="及时回复" width="200">
             <template #default="{ row }">
-              {{ formatTime(cellTime(row, 'lastUpdate')) }}
+              <div class="yk-pair">
+                <span class="yk-pair__k">员工最后回复数</span>
+                <span class="yk-pair__v">{{ cellNum(row, 'saleSendLastNum') }}</span>
+              </div>
+              <div class="yk-pair">
+                <span class="yk-pair__k">员工最后回复率</span>
+                <span class="yk-pair__v">{{ cellText(row, 'saleSendLastNumRate') }}</span>
+              </div>
+              <div class="yk-pair">
+                <span class="yk-pair__k">未回复客户数</span>
+                <span class="yk-pair__v">{{ cellNum(row, 'customerSendLastNum') }}</span>
+              </div>
             </template>
           </el-table-column>
         </el-table>
@@ -346,7 +451,9 @@ onMounted(() => {
       </el-tab-pane>
 
       <!-- ============================================================
-           WhatsApp员工 (WhatsApp staff accounts)
+           WhatsApp员工 (WhatsApp staff accounts) — 10 columns mirroring
+           云客 /cms/wechat/waBusiness/userlist (员工列表), ending in an
+           操作 column with 好友列表 / 群聊.
            ============================================================ -->
       <el-tab-pane label="WhatsApp员工" name="whatsapp">
         <el-alert
@@ -360,7 +467,6 @@ onMounted(() => {
         <el-table
           v-loading="tabState.whatsapp.loading"
           :data="tabState.whatsapp.items"
-          stripe
           border
           row-key="account_id"
           style="width: 100%"
@@ -368,42 +474,38 @@ onMounted(() => {
           empty-text="暂无 WhatsApp 员工账号"
           @row-click="openDrawer"
         >
-          <el-table-column label="头像" width="64" align="center">
+          <!-- 序号 -->
+          <el-table-column label="序号" width="70" align="center">
+            <template #default="{ $index }">{{ waSerial($index) }}</template>
+          </el-table-column>
+
+          <!-- 员工信息 -->
+          <el-table-column label="员工信息" min-width="150">
             <template #default="{ row }">
-              <el-avatar :size="36" shape="circle">
-                {{ initials(row) }}
-              </el-avatar>
+              <div class="yk-staffinfo__nick" :title="cellText(row, 'userName')">
+                {{ cellText(row, 'userName') }}
+              </div>
+              <div class="yk-staffinfo__muted">{{ cellText(row, 'salePhone') }}</div>
             </template>
           </el-table-column>
-          <el-table-column label="昵称" min-width="120">
-            <template #default="{ row }">{{ cellText(row, 'nickName') }}</template>
-          </el-table-column>
-          <el-table-column label="员工姓名" min-width="110">
-            <template #default="{ row }">{{ cellText(row, 'userName') }}</template>
-          </el-table-column>
-          <el-table-column label="手机" min-width="120">
-            <template #default="{ row }">{{ cellText(row, 'phone') }}</template>
-          </el-table-column>
-          <el-table-column label="销售手机" min-width="120">
-            <template #default="{ row }">{{ cellText(row, 'salePhone') }}</template>
-          </el-table-column>
-          <el-table-column label="好友数" width="90" align="right">
+
+          <!-- 员工WhatsApp -->
+          <el-table-column label="员工WhatsApp" min-width="220">
             <template #default="{ row }">
-              {{ cellNumber(row, 'contactsNum') ?? 0 }}
+              <div class="yk-staffinfo">
+                <el-avatar :size="36" shape="circle">{{ initials(row) }}</el-avatar>
+                <div class="yk-staffinfo__meta">
+                  <div class="yk-staffinfo__nick" :title="cellText(row, 'nickName')">
+                    {{ cellText(row, 'nickName') }}
+                  </div>
+                  <div class="yk-staffinfo__muted">{{ cellText(row, 'phone') }}</div>
+                </div>
+              </div>
             </template>
           </el-table-column>
-          <el-table-column label="群数" width="80" align="right">
-            <template #default="{ row }">
-              {{ cellNumber(row, 'groupNum') ?? 0 }}
-            </template>
-          </el-table-column>
-          <el-table-column label="联系人数" width="100" align="right">
-            <template #default="{ row }">{{ cellText(row, 'talkerCount') }}</template>
-          </el-table-column>
-          <el-table-column label="新增好友" width="100" align="right">
-            <template #default="{ row }">{{ cellText(row, 'friendAddNum') }}</template>
-          </el-table-column>
-          <el-table-column label="在职" width="90" align="center">
+
+          <!-- 是否在职 -->
+          <el-table-column label="是否在职" width="90" align="center">
             <template #default="{ row }">
               <el-tag
                 :type="onJobTagType(cell(row, 'isOnJob'))"
@@ -414,9 +516,43 @@ onMounted(() => {
               </el-tag>
             </template>
           </el-table-column>
-          <el-table-column label="最后更新" width="160">
+
+          <!-- 添加人数 -->
+          <el-table-column label="添加人数" width="100" align="right">
+            <template #default="{ row }">{{ cellNum(row, 'friendAddNum') }}</template>
+          </el-table-column>
+
+          <!-- 沟通人数 -->
+          <el-table-column label="沟通人数" width="100" align="right">
+            <template #default="{ row }">{{ cellNum(row, 'talkerCount') }}</template>
+          </el-table-column>
+
+          <!-- 好友数 -->
+          <el-table-column label="好友数" width="90" align="right">
+            <template #default="{ row }">{{ cellNum(row, 'contactsNum') }}</template>
+          </el-table-column>
+
+          <!-- 群数 -->
+          <el-table-column label="群数" width="80" align="right">
+            <template #default="{ row }">{{ cellNum(row, 'groupNum') }}</template>
+          </el-table-column>
+
+          <!-- 最新消息时间 -->
+          <el-table-column label="最新消息时间" width="170">
             <template #default="{ row }">
-              {{ formatTime(cellTime(row, 'lastUpdate')) }}
+              {{ cellTimeText(row, 'lastUpdate') }}
+            </template>
+          </el-table-column>
+
+          <!-- 操作 -->
+          <el-table-column label="操作" width="150" fixed="right" align="center">
+            <template #default>
+              <el-button link type="primary" size="small" @click.stop="viewCustomers">
+                好友列表
+              </el-button>
+              <el-button link type="primary" size="small" @click.stop="viewGroups">
+                群聊
+              </el-button>
             </template>
           </el-table-column>
         </el-table>
@@ -528,28 +664,106 @@ onMounted(() => {
   color: #c0c4cc;
 }
 
-/* Round 36px avatar — el-image renders an <img> inside; size + round it. */
+/* ---- 员工信息 compound cell (avatar + labelled lines) ---- */
+.yk-staffinfo {
+  display: flex;
+  align-items: center;
+  gap: 10px;
+}
+
+.yk-staffinfo__meta {
+  min-width: 0;
+  flex: 1;
+}
+
+.yk-staffinfo__line {
+  display: flex;
+  align-items: center;
+  gap: 6px;
+}
+
+.yk-staffinfo__duo {
+  flex-shrink: 0;
+}
+
+.yk-staffinfo__nick {
+  font-weight: 600;
+  font-size: 13px;
+  color: #303133;
+  white-space: nowrap;
+  overflow: hidden;
+  text-overflow: ellipsis;
+  max-width: 100%;
+}
+
+.yk-staffinfo__muted {
+  font-size: 12px;
+  color: #909399;
+  white-space: nowrap;
+  overflow: hidden;
+  text-overflow: ellipsis;
+}
+
+.yk-staffinfo__pair {
+  font-size: 12px;
+  line-height: 1.7;
+  display: flex;
+  gap: 4px;
+}
+
+.yk-staffinfo__k {
+  color: #909399;
+  flex-shrink: 0;
+}
+
+.yk-staffinfo__v {
+  color: #606266;
+  white-space: nowrap;
+  overflow: hidden;
+  text-overflow: ellipsis;
+}
+
+/* ---- label/value pair stack (KPI compound cells) ---- */
+.yk-pair {
+  display: flex;
+  gap: 6px;
+  line-height: 1.8;
+  font-size: 13px;
+  white-space: nowrap;
+}
+
+.yk-pair__k {
+  color: #909399;
+  flex-shrink: 0;
+}
+
+.yk-pair__v {
+  color: #303133;
+}
+
+/* Round 40px avatar — el-image renders an <img> inside; size + round it. */
 .yk-avatar-round {
-  width: 36px;
-  height: 36px;
+  width: 40px;
+  height: 40px;
   border-radius: 50%;
   overflow: hidden;
   display: inline-flex;
   align-items: center;
   justify-content: center;
   background: #f0f2f5;
+  flex-shrink: 0;
 }
 
 .yk-avatar-round :deep(img) {
-  width: 36px;
-  height: 36px;
+  width: 40px;
+  height: 40px;
   object-fit: cover;
 }
 
 .yk-avatar-fallback {
-  width: 36px;
-  height: 36px;
-  line-height: 36px;
+  width: 40px;
+  height: 40px;
+  line-height: 40px;
   text-align: center;
   color: #909399;
   font-size: 14px;