diff --git a/yunkes/src/components/staffchat/ContactsPane.vue b/yunkes/src/components/staffchat/ContactsPane.vue
index 35dbd5d..ab213d8 100644
--- a/yunkes/src/components/staffchat/ContactsPane.vue
+++ b/yunkes/src/components/staffchat/ContactsPane.vue
@@ -22,7 +22,8 @@ const PAGE_SIZE = 10
 
 type TabKey = 'customers' | 'groups'
 const activeTab = ref<TabKey>('customers')
-/** 输入框值 / 已应用值:点「查询」(或回车)才生效重查,对齐云客。 */
+/** 输入框值 / 已应用值:点「查询」(或回车)才生效重查,对齐云客。
+    单一搜索框设计——关键词跨 tab 保留并应用于新 tab 的查询(placeholder 随 tab 切换,关键词可见)。 */
 const keyword = ref('')
 const appliedKeyword = ref('')
 
@@ -42,7 +43,12 @@ const groupLoading = ref(false)
 const groupError = ref<string | null>(null)
 const selectedGroups = ref<Group[]>([])
 
+/** 请求序号: ownerId/翻页切换后在途旧响应整体丢弃(防竞态覆盖新员工/新页的数据)。 */
+let customerSeq = 0
+let groupSeq = 0
+
 async function loadCustomers(): Promise<void> {
+  const mySeq = ++customerSeq
   customerLoading.value = true
   customerError.value = null
   try {
@@ -53,18 +59,21 @@ async function loadCustomers(): Promise<void> {
       page: customerPage.value,
       page_size: PAGE_SIZE,
     })
+    if (mySeq !== customerSeq) return
     customers.value = res.items
     customerTotal.value = res.total
   } catch (e) {
+    if (mySeq !== customerSeq) return
     customerError.value = (e as Error).message
     customers.value = []
     customerTotal.value = 0
   } finally {
-    customerLoading.value = false
+    if (mySeq === customerSeq) customerLoading.value = false
   }
 }
 
 async function loadGroups(): Promise<void> {
+  const mySeq = ++groupSeq
   groupLoading.value = true
   groupError.value = null
   try {
@@ -75,18 +84,20 @@ async function loadGroups(): Promise<void> {
       page: groupPage.value,
       page_size: PAGE_SIZE,
     })
+    if (mySeq !== groupSeq) return
     groups.value = res.items
     groupTotal.value = res.total
   } catch (e) {
+    if (mySeq !== groupSeq) return
     groupError.value = (e as Error).message
     groups.value = []
     groupTotal.value = 0
   } finally {
-    groupLoading.value = false
+    if (mySeq === groupSeq) groupLoading.value = false
   }
 }
 
-/** 当前 tab 重查(tab 切换时总是重查,另一 tab 不会残留旧关键词的旧数据)。 */
+/** 当前 tab 重查(tab 切换时按保留的关键词重查新 tab,对齐云客单一搜索框)。 */
 function loadActiveTab(): void {
   if (activeTab.value === 'customers') void loadCustomers()
   else void loadGroups()
@@ -116,6 +127,7 @@ function onGroupSelection(rows: Group[]): void {
   selectedGroups.value = rows
 }
 
+// tab 切换即按当前(跨 tab 保留的)关键词重查新 tab
 watch(activeTab, loadActiveTab)
 watch(
   () => props.ownerId,