diff --git a/yunkes/src/views/CallList.vue b/yunkes/src/views/CallList.vue
index 6b887cc..13eed68 100644
--- a/yunkes/src/views/CallList.vue
+++ b/yunkes/src/views/CallList.vue
@@ -278,40 +278,24 @@ function viewCallCustomer(row: PhoneCall): void {
   if (!owner || !talker) return
   const t = String(talker)
   const ch = chatChannel(row.channel) ?? 'wechat'
-  // 对齐云客「通话时间定位」:新窗 rangeFromQuery 需 start+end 成对,取通话
-  // 当天整天下窗——语音通话本身是消息流里的 voice_call 行,当天窗必含该通
-  // 通话(旧页 ?start= 滚动定位的等价实现)。
-  let dayQuery: { start: string; end: string } | undefined
-  if (row.start_call_time) {
-    const s = new Date(row.start_call_time)
-    s.setHours(0, 0, 0, 0)
-    const e = new Date(row.start_call_time)
-    e.setHours(23, 59, 59, 999)
-    dayQuery = { start: String(s.getTime()), end: String(e.getTime()) }
-  }
+  // 全时段进入,不带时间窗(2026-08-27 用户定调:所有聊天记录不做时间限制;
+  // 此前的「通话当天」定位窗与 WA ?start= 均已移除——后者本就被 ChatTimeline
+  // 的 start+end 成对校验忽略。要看某时段在聊天窗里自选日期)。
   // 群语音的 talker 是 @chatroom ID → 群路由(1:1 路由按 talker_id 查会
   // 查空,同 chat_group owner 错位类问题,2026-08-22)
   if (t.endsWith('@chatroom')) {
     router.push(
       ch === 'wechat'
-        ? { name: 'staff-chat', params: { ownerId: String(owner), tab: 'group', talkerId: t }, query: dayQuery }
-        : {
-            name: 'group-chat',
-            params: { channel: ch, ownerId: String(owner), roomId: t },
-            query: row.start_call_time ? { start: String(row.start_call_time) } : undefined,
-          },
+        ? { name: 'staff-chat', params: { ownerId: String(owner), tab: 'group', talkerId: t } }
+        : { name: 'group-chat', params: { channel: ch, ownerId: String(owner), roomId: t } },
     )
     return
   }
   // 微信 1:1 → 新员工聊天窗口;WA 保留旧 ChatTimeline(新窗口仅微信)。
   router.push(
     ch === 'wechat'
-      ? { name: 'staff-chat', params: { ownerId: String(owner), tab: 'single', talkerId: t }, query: dayQuery }
-      : {
-          name: 'chat',
-          params: { channel: ch, ownerId: String(owner), talkerId: t },
-          query: row.start_call_time ? { start: String(row.start_call_time) } : undefined,
-        },
+      ? { name: 'staff-chat', params: { ownerId: String(owner), tab: 'single', talkerId: t } }
+      : { name: 'chat', params: { channel: ch, ownerId: String(owner), talkerId: t } },
   )
 }
 
diff --git a/yunkes/src/views/StaffList.vue b/yunkes/src/views/StaffList.vue
index 03f97cb..3f6c302 100644
--- a/yunkes/src/views/StaffList.vue
+++ b/yunkes/src/views/StaffList.vue
@@ -374,14 +374,14 @@ function joinFields(...vals: (string | undefined | null)[]): string {
   return parts.length ? parts.join(' ') : '--'
 }
 
-/** modal 客户微信 → 该员工×客户聊天(带 StaffList 当前日期窗)。缺失 owner/talker 静默 no-op。
- *  微信 → 新员工聊天窗口 single tab(modal 跳转不带 msgid 定位)。 */
+/** modal 客户微信 → 该员工×客户聊天(全时段,不带统计日期窗——2026-08-27
+ *  用户定调所有聊天记录不做时间限制,要看某时段在聊天窗里自选日期)。缺失
+ *  owner/talker 静默 no-op。微信 → 新员工聊天窗口 single tab(不带 msgid 定位)。 */
 function openCustomerChat(row: Account, customer: StaffChatCustomer): void {
   if (!row.account_id || !customer.talker_id) return
   router.push({
     name: 'staff-chat',
     params: { ownerId: row.account_id, tab: 'single', talkerId: customer.talker_id },
-    query: { start: String(statsStart.value), end: String(statsEnd.value) },
   })
 }