diff --git a/yunke-server/app/api/routers/export.py b/yunke-server/app/api/routers/export.py
index bf06787..7ff4488 100644
--- a/yunke-server/app/api/routers/export.py
+++ b/yunke-server/app/api/routers/export.py
@@ -128,21 +128,22 @@ async def export_chat_html(
     start: Annotated[int | None, Query(ge=0)] = None,
     end: Annotated[int | None, Query(ge=0)] = None,
 ) -> Response:
-    q = (
-        sa.select(Message)
-        .where(Message.channel == channel)
-        .where(Message.owner_account_id == owner_account_id)
-    )
+    # 群聊(room_id)不按 owner 过滤:chat_group 表按 room 去重、owner 被末位
+    # 员工覆盖,与消息实际归属 owner 错位会导出空文件(同 ChatTimeline 修复,
+    # 2026-08-22);room 全局唯一且消息只在单一 owner 名下。
+    q = sa.select(Message).where(Message.channel == channel)
     peer = ""
     if room_id:
         q = q.where(Message.room_id == room_id)
         peer = room_id
-    elif talker_id:
-        # DM：限定 room_id 为空，避免误捞群消息
-        q = q.where(Message.talker_id == talker_id).where(
-            (Message.room_id == None) | (Message.room_id == "")  # noqa: E711
-        )
-        peer = talker_id
+    else:
+        q = q.where(Message.owner_account_id == owner_account_id)
+        if talker_id:
+            # DM：限定 room_id 为空，避免误捞群消息
+            q = q.where(Message.talker_id == talker_id).where(
+                (Message.room_id == None) | (Message.room_id == "")  # noqa: E711
+            )
+            peer = talker_id
     if start is not None:
         q = q.where(Message.timestamp >= start)
     if end is not None:
diff --git a/yunke-server/tests/test_api_export.py b/yunke-server/tests/test_api_export.py
index 9283948..fb005cf 100644
--- a/yunke-server/tests/test_api_export.py
+++ b/yunke-server/tests/test_api_export.py
@@ -137,3 +137,26 @@ async def test_export_no_warning_below_cap(make_client):
     assert r.status_code == 200
     # No warning DIV (the CSS class still lives in <style> — that's fine).
     assert '<div class="export-warning">' not in r.text
+
+
+# ---------------------------------------------------------------------------
+# 群导出 owner 错位修复(2026-08-22): room 查询不带 owner
+# ---------------------------------------------------------------------------
+
+async def test_export_group_ignores_owner_mismatch(make_client):
+    """群消息在 owner B 名下,用 owner A + room 导出仍能拿到(不按 owner 过滤)。"""
+    from app.db.models import Customer as _C  # noqa: F401 (对齐既有 seed 风格)
+
+    async def seed(session):
+        session.add_all([
+            Message(msg_id="gm1", channel="wechat", owner_account_id="ownerB", talker_id=None, room_id="gX@chatroom", text="群消息1", timestamp=100),
+            Message(msg_id="gm2", channel="wechat", owner_account_id="ownerB", talker_id=None, room_id="gX@chatroom", text="群消息2", timestamp=200),
+        ])
+        await session.commit()
+
+    client = await make_client(seed)
+    r = await client.get("/api/export/chat-html", params={
+        "channel": "wechat", "owner_account_id": "ownerA", "room_id": "gX@chatroom"})
+    assert r.status_code == 200
+    assert "群消息1" in r.text
+    assert "群消息2" in r.text
diff --git a/yunkes/src/views/CallList.vue b/yunkes/src/views/CallList.vue
index 5a2e084..088eaa8 100644
--- a/yunkes/src/views/CallList.vue
+++ b/yunkes/src/views/CallList.vue
@@ -249,12 +249,27 @@ function viewCallCustomer(row: PhoneCall): void {
   const owner = cell(row, 'weChatId')
   const talker = cell(row, 'talker')
   if (!owner || !talker) return
+  const t = String(talker)
+  // 群语音的 talker 是 @chatroom ID → 走群聊路由(1:1 路由按 talker_id 查会
+  // 查空,同 chat_group owner 错位类问题,2026-08-22)
+  if (t.endsWith('@chatroom')) {
+    router.push({
+      name: 'group-chat',
+      params: {
+        channel: chatChannel(row.channel) ?? 'wechat',
+        ownerId: String(owner),
+        roomId: t,
+      },
+      query: row.start_call_time ? { start: String(row.start_call_time) } : undefined,
+    })
+    return
+  }
   router.push({
     name: 'chat',
     params: {
       channel: chatChannel(row.channel) ?? 'wechat',
       ownerId: String(owner),
-      talkerId: String(talker),
+      talkerId: t,
     },
     // 对齐云客:带通话时间定位(?start=),聊天窗滚动到该通通话附近
     query: row.start_call_time ? { start: String(row.start_call_time) } : undefined,