diff --git a/yunkes/src/utils/csvExport.ts b/yunkes/src/utils/csvExport.ts
new file mode 100644
index 0000000..8bc92f0
--- /dev/null
+++ b/yunkes/src/utils/csvExport.ts
@@ -0,0 +1,85 @@
+/**
+ * CSV export utility — fetches all pages of a paginated endpoint and exports as CSV.
+ *
+ * Usage:
+ *   const result = await exportListToCsv({
+ *     fetchPage: (page, size) => getCustomers({ channel: 'wechat', page, page_size: size }),
+ *     columns: [
+ *       { key: 'friend_nickname', label: '客户微信' },
+ *       { key: 'friend_id', label: '微信号' },
+ *     ],
+ *     filename: '微信客户列表',
+ *   })
+ */
+
+export interface CsvColumn<T> {
+  key: string
+  label: string
+  /** Optional formatter — receives the row, returns display string */
+  format?: (row: T) => string | number | null | undefined
+}
+
+export interface ExportOptions<T> {
+  /** Fetch one page of data. Return items array. */
+  fetchPage: (page: number, pageSize: number) => Promise<{ items: T[]; total: number }>
+  /** Column definitions (key + display label) */
+  columns: CsvColumn<T>[]
+  /** Download filename (without extension) */
+  filename: string
+  /** Page size for fetching (default 100) */
+  pageSize?: number
+  /** Max rows to export (safety cap, default 10000) */
+  maxRows?: number
+}
+
+function escapeCsv(value: string | number | null | undefined): string {
+  if (value === null || value === undefined) return ''
+  const s = String(value)
+  // Escape quotes and wrap in quotes if contains comma, quote, or newline
+  if (s.includes('"') || s.includes(',') || s.includes('\n') || s.includes('\r')) {
+    return `"${s.replace(/"/g, '""')}"`
+  }
+  return s
+}
+
+export async function exportListToCsv<T>(options: ExportOptions<T>): Promise<{ rows: number; filename: string }> {
+  const { fetchPage, columns, filename, pageSize = 100, maxRows = 10000 } = options
+
+  // Fetch all pages
+  const allRows: T[] = []
+  let page = 1
+  let total = Infinity
+
+  while (allRows.length < Math.min(total, maxRows)) {
+    const result = await fetchPage(page, pageSize)
+    total = result.total
+    allRows.push(...result.items)
+    if (result.items.length < pageSize) break // last page
+    page++
+  }
+
+  const limited = allRows.slice(0, maxRows)
+
+  // Build CSV
+  const header = columns.map(c => escapeCsv(c.label)).join(',')
+  const lines = limited.map(row =>
+    columns.map(col => {
+      const val = col.format ? col.format(row) : (row as Record<string, unknown>)[col.key]
+      return escapeCsv(val as string | number | null | undefined)
+    }).join(',')
+  )
+  const csv = '' + header + '\n' + lines.join('\n') // BOM for Excel Chinese support
+
+  // Trigger download
+  const blob = new Blob([csv], { type: 'text/csv;charset=utf-8' })
+  const url = URL.createObjectURL(blob)
+  const a = document.createElement('a')
+  a.href = url
+  a.download = `${filename}.csv`
+  document.body.appendChild(a)
+  a.click()
+  document.body.removeChild(a)
+  URL.revokeObjectURL(url)
+
+  return { rows: limited.length, filename: `${filename}.csv` }
+}
diff --git a/yunkes/src/views/CallList.vue b/yunkes/src/views/CallList.vue
index fc55a69..04cebff 100644
--- a/yunkes/src/views/CallList.vue
+++ b/yunkes/src/views/CallList.vue
@@ -2,6 +2,7 @@
 import { computed, onMounted, ref } from 'vue'
 import { useRouter } from 'vue-router'
 import { ElMessage, type TabPaneName } from 'element-plus'
+import { Download } from '@element-plus/icons-vue'
 import { getCalls } from '@/api'
 import type { CallChannel, PhoneCall } from '@/api/types'
 import {
@@ -12,6 +13,7 @@ import {
   formatTime,
 } from '@/utils/format'
 import { buildCallSections, readField } from '@/utils/callFields'
+import { exportListToCsv } from '@/utils/csvExport'
 import VoiceClipModal from '@/components/VoiceClipModal.vue'
 
 // Calls aren't tied to a messaging channel — `channel` on a call is the call
@@ -91,6 +93,38 @@ function onTabChange(_name: TabPaneName): void {
   load()
 }
 
+// ---- header 导出：当前 tab 通话类型全量记录 CSV ----
+const exporting = ref(false)
+
+async function exportCalls(): Promise<void> {
+  if (total.value === 0) {
+    ElMessage.warning('当前列表为空，无数据可导出')
+    return
+  }
+  exporting.value = true
+  try {
+    const channel = callType.value
+    const result = await exportListToCsv({
+      fetchPage: (page, pageSize) => getCalls({ channel, page, page_size: pageSize }),
+      columns: [
+        { key: 'user_id_name', label: '员工', format: (r) => r.user_id_name ?? r.user_id ?? '' },
+        { key: 'call_number', label: '客户', format: (r) => r.call_number ?? '' },
+        { key: 'call_status', label: '状态', format: (r) => callStatusLabel(r.call_status, r.channel) },
+        { key: 'incoming_call', label: '方向', format: (r) => callDirectionLabel(r.incoming_call) },
+        { key: 'call_duration', label: '通话时长', format: (r) => formatCallDuration(r.call_duration) },
+        { key: 'start_call_time', label: '通话时间', format: (r) => (r.start_call_time ? formatTime(r.start_call_time) : '') },
+        { key: 'record', label: '有无录音', format: (r) => (r.record_media_hash || r.record_file ? '有' : '无') },
+      ],
+      filename: `${tabs.find((t) => t.value === callType.value)?.label ?? '通话'}记录`,
+    })
+    ElMessage.success(`已导出 ${result.rows} 条`)
+  } catch (e) {
+    ElMessage.error(`导出失败：${(e as Error).message}`)
+  } finally {
+    exporting.value = false
+  }
+}
+
 /**
  * 当前表格要渲染的行。非 voice_call tab 原样返回;voice_call tab 按 voiceScope
  * 依 isRoom(0=好友, 1=群)做页内过滤。云客 isRoom 可能是 number/string/boolean,
@@ -217,6 +251,11 @@ onMounted(load)
           共 {{ total }} 条 · 类型：{{ tabs.find(t => t.value === callType)?.label }}
         </span>
       </div>
+      <div class="yk-calls__actions">
+        <el-button size="small" :loading="exporting" @click="exportCalls">
+          <el-icon><Download /></el-icon> 导出
+        </el-button>
+      </div>
     </div>
 
     <el-tabs v-model="callType" class="yk-calls__tabs" @tab-change="onTabChange">
@@ -490,6 +529,13 @@ onMounted(load)
   font-size: 13px;
 }
 
+.yk-calls__actions {
+  display: flex;
+  gap: 8px;
+  align-items: center;
+  flex-wrap: wrap;
+}
+
 .yk-cell__sub {
   color: #909399;
   font-size: 12px;
diff --git a/yunkes/src/views/CustomerList.vue b/yunkes/src/views/CustomerList.vue
index b6b3475..a8f211e 100644
--- a/yunkes/src/views/CustomerList.vue
+++ b/yunkes/src/views/CustomerList.vue
@@ -2,12 +2,14 @@
 import { computed, onMounted, reactive, ref, watch } from 'vue'
 import { useRoute, useRouter } from 'vue-router'
 import { ElMessage } from 'element-plus'
+import { Download } from '@element-plus/icons-vue'
 import { getCustomers } from '@/api'
 import { downloadBlob } from '@/api/client'
 import type { Channel, Customer } from '@/api/types'
 import { useChannelStore } from '@/stores/channel'
 import { useOrgStore } from '@/stores/org'
 import { channelLabel, formatTime } from '@/utils/format'
+import { exportListToCsv } from '@/utils/csvExport'
 import { buildCustomerSections, fromTypeLabel, readField } from '@/utils/customerFields'
 
 /**
@@ -205,6 +207,45 @@ async function confirmExport(): Promise<void> {
   }
 }
 
+// ---- header 导出：当前 tab 渠道全量客户 CSV（含当前部门/员工筛选） ----
+const exporting = ref(false)
+
+async function exportCustomers(): Promise<void> {
+  const channel = activeTab.value // 'wechat' | 'whatsapp'
+  if (tabState[channel].total === 0) {
+    ElMessage.warning('当前列表为空，无数据可导出')
+    return
+  }
+  exporting.value = true
+  try {
+    const result = await exportListToCsv({
+      fetchPage: (page, pageSize) =>
+        getCustomers({
+          channel,
+          department_id: departmentId.value ?? undefined,
+          owner_account_id: ownerId.value ?? undefined,
+          page,
+          page_size: pageSize,
+        }),
+      columns: [
+        { key: 'friend_nickname', label: '客户昵称' },
+        { key: 'friend_id', label: '客户微信号' },
+        { key: 'friend_remark', label: '备注名' },
+        { key: 'real_name', label: '姓名' },
+        { key: 'phone', label: '手机号' },
+        { key: 'owner_account_id', label: '归属员工' },
+        { key: 'last_chat_time', label: '最近沟通时间', format: (r) => (r.last_chat_time ? formatTime(r.last_chat_time) : '') },
+      ],
+      filename: `${channel === 'wechat' ? '微信客户' : 'WA客户'}列表`,
+    })
+    ElMessage.success(`已导出 ${result.rows} 条`)
+  } catch (e) {
+    ElMessage.error(`导出失败：${(e as Error).message}`)
+  } finally {
+    exporting.value = false
+  }
+}
+
 /** 清除 owner_account_id query（保留其余 query）。 */
 function clearOwnerFilter(): void {
   const { owner_account_id: _drop, ...rest } = route.query
@@ -272,6 +313,9 @@ onMounted(() => {
         </span>
       </div>
       <div class="yk-customers__filters">
+        <el-button size="small" :loading="exporting" @click="exportCustomers">
+          <el-icon><Download /></el-icon> 导出
+        </el-button>
         <el-button
           v-if="departmentId"
           size="small"
diff --git a/yunkes/src/views/GroupList.vue b/yunkes/src/views/GroupList.vue
index 05c9a7f..c93ecd0 100644
--- a/yunkes/src/views/GroupList.vue
+++ b/yunkes/src/views/GroupList.vue
@@ -2,11 +2,13 @@
 import { computed, onMounted, reactive, ref, watch } from 'vue'
 import { useRoute, useRouter } from 'vue-router'
 import { ElMessage } from 'element-plus'
+import { Download } from '@element-plus/icons-vue'
 import { getGroups } from '@/api'
 import { downloadBlob } from '@/api/client'
 import type { Channel, Group } from '@/api/types'
 import { useChannelStore } from '@/stores/channel'
 import { channelLabel, formatTime } from '@/utils/format'
+import { exportListToCsv } from '@/utils/csvExport'
 import { buildGroupSections, readField } from '@/utils/groupFields'
 import { fromTypeLabel } from '@/utils/customerFields'
 
@@ -174,6 +176,44 @@ async function exportGroupHtml(row: Group): Promise<void> {
   }
 }
 
+// ---- header 导出：当前 tab 渠道全量群 CSV（含当前员工筛选） ----
+const exporting = ref(false)
+
+async function exportGroups(): Promise<void> {
+  const channel = activeTab.value // 'wechat' | 'whatsapp'
+  if (tabState[channel].total === 0) {
+    ElMessage.warning('当前列表为空，无数据可导出')
+    return
+  }
+  exporting.value = true
+  try {
+    const result = await exportListToCsv({
+      fetchPage: (page, pageSize) =>
+        getGroups({
+          channel,
+          owner_account_id: ownerId.value ?? undefined,
+          page,
+          page_size: pageSize,
+        }),
+      columns: [
+        { key: 'room_name', label: '群名' },
+        { key: 'room_id', label: '群ID' },
+        { key: 'owner_account_nickname', label: '群主', format: (r) => r.owner_account_nickname ?? r.owner_account_id ?? '' },
+        { key: 'member_count', label: '成员数' },
+        { key: 'message_count', label: '消息数' },
+        { key: 'last_chat_time', label: '最新消息时间', format: (r) => (r.last_chat_time ? formatTime(r.last_chat_time) : '') },
+        { key: 'owner_account_id', label: '归属员工' },
+      ],
+      filename: `${channel === 'wechat' ? '微信群' : 'WA群'}列表`,
+    })
+    ElMessage.success(`已导出 ${result.rows} 条`)
+  } catch (e) {
+    ElMessage.error(`导出失败：${(e as Error).message}`)
+  } finally {
+    exporting.value = false
+  }
+}
+
 /** 清除 owner_account_id query（保留其余 query）。 */
 function clearOwnerFilter(): void {
   const { owner_account_id: _drop, ...rest } = route.query
@@ -237,6 +277,9 @@ onMounted(() => {
         </span>
       </div>
       <div class="yk-groups__filters">
+        <el-button size="small" :loading="exporting" @click="exportGroups">
+          <el-icon><Download /></el-icon> 导出
+        </el-button>
         <el-button v-if="ownerId" size="small" type="info" plain @click="clearOwnerFilter">
           清除员工筛选
         </el-button>
diff --git a/yunkes/src/views/SmsList.vue b/yunkes/src/views/SmsList.vue
index 058064b..7bdaf78 100644
--- a/yunkes/src/views/SmsList.vue
+++ b/yunkes/src/views/SmsList.vue
@@ -1,10 +1,12 @@
 <script setup lang="ts">
 import { computed, onMounted, ref } from 'vue'
 import { ElMessage } from 'element-plus'
+import { Download } from '@element-plus/icons-vue'
 import { getSms } from '@/api'
 import type { Sms } from '@/api/types'
 import { formatTime, smsDirectionLabel } from '@/utils/format'
 import { buildSmsSections, readField } from '@/utils/smsFields'
+import { exportListToCsv } from '@/utils/csvExport'
 
 const list = ref<Sms[]>([])
 const total = ref(0)
@@ -57,6 +59,41 @@ function onDateChange(): void {
   load()
 }
 
+// ---- header 导出：全量短信 CSV（含当前日期筛选） ----
+const exporting = ref(false)
+
+async function exportSms(): Promise<void> {
+  if (total.value === 0) {
+    ElMessage.warning('当前列表为空，无数据可导出')
+    return
+  }
+  exporting.value = true
+  try {
+    const result = await exportListToCsv({
+      fetchPage: (p, pageSize) =>
+        getSms({
+          page: p,
+          page_size: pageSize,
+          start: dateRange.value?.[0]?.getTime(),
+          end: dateRange.value?.[1]?.getTime(),
+        }),
+      columns: [
+        { key: 'create_time', label: '时间', format: (r) => (r.create_time ? formatTime(r.create_time) : '') },
+        { key: 'receive_name', label: '员工', format: (r) => r.receive_name ?? r.user_id ?? '' },
+        { key: 'customer_phone', label: '号码', format: (r) => r.customer_phone ?? r.sender ?? '' },
+        { key: 'direction', label: '方向', format: (r) => smsDirectionLabel(r.direction) },
+        { key: 'content', label: '内容', format: (r) => r.content ?? r.content_preview ?? '' },
+      ],
+      filename: '短信记录',
+    })
+    ElMessage.success(`已导出 ${result.rows} 条`)
+  } catch (e) {
+    ElMessage.error(`导出失败：${(e as Error).message}`)
+  } finally {
+    exporting.value = false
+  }
+}
+
 /**
  * Read a raw_json camelCase key off an SMS, preferring the structured
  * snake_case column when it is populated. The first argument is the row so the
@@ -107,17 +144,22 @@ onMounted(load)
         <h2 style="margin: 0 0 4px; font-size: 16px">短信记录</h2>
         <span class="yk-sms__sub">共 {{ total }} 条</span>
       </div>
-      <el-date-picker
-        v-model="dateRange"
-        type="daterange"
-        range-separator="至"
-        start-placeholder="开始日期"
-        end-placeholder="结束日期"
-        size="small"
-        clearable
-        style="width: 260px"
-        @change="onDateChange"
-      />
+      <div class="yk-sms__actions">
+        <el-date-picker
+          v-model="dateRange"
+          type="daterange"
+          range-separator="至"
+          start-placeholder="开始日期"
+          end-placeholder="结束日期"
+          size="small"
+          clearable
+          style="width: 260px"
+          @change="onDateChange"
+        />
+        <el-button size="small" :loading="exporting" @click="exportSms">
+          <el-icon><Download /></el-icon> 导出
+        </el-button>
+      </div>
     </div>
 
     <el-alert
@@ -224,6 +266,13 @@ onMounted(load)
   font-size: 13px;
 }
 
+.yk-sms__actions {
+  display: flex;
+  gap: 8px;
+  align-items: center;
+  flex-wrap: wrap;
+}
+
 .yk-sms__pager {
   margin-top: 12px;
   display: flex;
diff --git a/yunkes/src/views/StaffList.vue b/yunkes/src/views/StaffList.vue
index ad5ea9f..21ddeab 100644
--- a/yunkes/src/views/StaffList.vue
+++ b/yunkes/src/views/StaffList.vue
@@ -2,11 +2,13 @@
 import { computed, onMounted, reactive, ref } from 'vue'
 import { useRouter } from 'vue-router'
 import { ElMessage } from 'element-plus'
+import { Download } from '@element-plus/icons-vue'
 import { getAccounts, getCustomers, getStaffChatStats } from '@/api'
 import type { Account, Channel, Page, StaffChatCustomer, StaffChatStats } from '@/api/types'
 import YkStaffDetailModal from '@/components/YkStaffDetailModal.vue'
 import { useChannelStore } from '@/stores/channel'
 import { channelLabel, formatTime } from '@/utils/format'
+import { exportListToCsv } from '@/utils/csvExport'
 import { buildAccountSections, formatBytes, readField } from '@/utils/accountFields'
 
 /**
@@ -502,6 +504,41 @@ function onTabChange(name: string | number): void {
   if (!tabState[ch].loaded) loadTab(ch)
 }
 
+// ---------------------------------------------------------------------------
+// Header 导出：当前 tab 渠道全量员工账号 CSV
+// ---------------------------------------------------------------------------
+
+const exporting = ref(false)
+
+async function exportStaff(): Promise<void> {
+  const channel = activeTab.value // 'wechat' | 'whatsapp'
+  if (tabState[channel].total === 0) {
+    ElMessage.warning('当前列表为空，无数据可导出')
+    return
+  }
+  exporting.value = true
+  try {
+    const result = await exportListToCsv({
+      fetchPage: (page, pageSize) => getAccounts({ channel, page, page_size: pageSize }),
+      columns: [
+        { key: 'user_name', label: '员工姓名' },
+        { key: 'nickname', label: '微信昵称' },
+        { key: 'account_id', label: '微信号' },
+        { key: 'phone', label: '手机' },
+        { key: 'contacts_num', label: '好友数' },
+        { key: 'group_num', label: '群数' },
+        { key: 'channel', label: '渠道', format: (r) => channelLabel(r.channel) },
+      ],
+      filename: `${channel === 'wechat' ? '微信员工' : 'WhatsApp员工'}列表`,
+    })
+    ElMessage.success(`已导出 ${result.rows} 条`)
+  } catch (e) {
+    ElMessage.error(`导出失败：${(e as Error).message}`)
+  } finally {
+    exporting.value = false
+  }
+}
+
 // ---------------------------------------------------------------------------
 // Drawer
 // ---------------------------------------------------------------------------
@@ -550,6 +587,11 @@ onMounted(() => {
           按渠道展示员工账号（微信号 / WhatsApp 号），列布局对齐云客后台，点击行查看全部字段。
         </span>
       </div>
+      <div class="yk-staff__filters">
+        <el-button size="small" :loading="exporting" @click="exportStaff">
+          <el-icon><Download /></el-icon> 导出
+        </el-button>
+      </div>
     </div>
 
     <el-tabs v-model="activeTab" class="yk-staff__tabs" @tab-change="onTabChange">
@@ -955,6 +997,13 @@ onMounted(() => {
   font-size: 13px;
 }
 
+.yk-staff__filters {
+  display: flex;
+  gap: 8px;
+  align-items: center;
+  flex-wrap: wrap;
+}
+
 .yk-staff__tabs {
   margin-top: 4px;
 }